Product Talk

MAY 13, 2020

I’m excited to add Hope Gurion as an official author on Product Talk. She has guest posted here before and has worked with me for years. She coaches teams using my Continuous Discovery Habits curriculum and is helping me bring the Continuous Discovery Habits workshop to more companies. Help me in welcoming Hope as an official author. You’ll see she’s starting with a great contribution below and I’m excited to read more from her in the coming months.

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Gainsight

MAY 13, 2020

Look around you. What do you see? I see a guest bedroom. I see a desk crammed in the corner. I see a webcam. I see a screen that’s gotten pretty old. And occasionally, I see a kid come running in. That’s it. There are no colleagues around to brainstorm whenever I have an idea. No high-fives to give when the company hits a milestone. No office chatter about last night’s game or the funny things people’s kids say.

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Product Management Unpacked

MAY 13, 2020

Today is no ordinary Wednesday. It’s May 13th. It was on this day in 1931 that the field of product management was born – its birth marked by an internal memorandum written by Neil H. McElroy, manager of Proctor and Gamble’s Promotion department. In his memo, Mr. McElroy proposed how P&G brands could be managed more effectively by creating a new management role for people who would be accountable for particular products, rather than business functions.

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Piyanka Jain

MAY 13, 2020

Customer Segmentation for Growth Hacking (Aryng?—?Unsplash?—?William Iven) Marketers often equate growth hacking with driving user acquisition. They invest all their effort and money to acquire maximum users with a minimum amount of spend. However, not all users are equal. Some will come on your website, create a profile, and never buy a thing from you.

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Speaker: Leslie Grandy, Product Executive & Drew Weaver, Senior Program Manager

Effective management of multiple product teams necessitates a skillful coordination and guidance with the objective of aligning efforts towards shared goals. This entails constant communication, efficient task management, and ensuring that each team aligns with the broader organizational objectives. We can think about this like conducting an orchestra, where diverse efforts are harmonized toward a unified outcome. 🎯 Proficiency in these skills empowers product managers to navigate comple

Development

Mind the Product

MAY 13, 2020

One of the tropes we’ve heard again and again is that product people don’t actually build anything. We’re not designers (except when we are) or engineers (unless we can code) or anything actually, y’know, useful. What that viewpoint misses is that we build understanding, alignment, and purpose – and that our best tool is conversations.

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The Product Coalition

MAY 13, 2020

For such an integral part of product, it’s amazing that nobody seems to know what Product Ops is! As a skill on LinkedIn, Product Operations has grown 80% in the last year. So why is no one really talking about it the way they talk about things like Product-Led Growth ? Here, we’ll go through the meaning of Product Ops, the role of Product Manager vs Product Operations Manager, the benefits of having a Product Ops team, and some typical interview questions.

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Piyanka Jain

MAY 13, 2020

Marketers often equate growth hacking with driving user acquisition. Continue reading on Medium ».

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Intercom, Inc.

MAY 13, 2020

“We’re seeing a big motion across all businesses on how an amazing customer service experience drives loyalty overall.”. That’s Tom Ronen, Head of Customer Success for monday.com , on a topic that’s been on many of our minds lately: retention. We sat down with Tom and Kaitlin Pettersen, our Global Director of Customer Support, in a recent webinar that focused on how support teams can increase retention and reduce churn among their customers right now.

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The Product Coalition

MAY 13, 2020

Source: Pexels Selling products to the general public is a great way to make money. The main thing you need to do to stay relevant in the world of retail is to develop new products regularly. Selling consumers the same old thing will get boring after a while, which is why developing and promoting new items is crucial. A recent study found that nearly 95% of the products released each year will fail.

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Speaker: Maher Hanafi, VP of Engineering at Betterworks & Tony Karrer, CTO at Aggregage

Executive leaders and board members are pushing their teams to adopt Generative AI to gain a competitive edge, save money, and otherwise take advantage of the promise of this new era of artificial intelligence. There's no question that it is challenging to figure out where to focus and how to advance when it’s a new field that is evolving everyday. 💡 This new webinar featuring Maher Hanafi, VP of Engineering at Betterworks, will explore a practical framework to transform Generative AI pr

Generative AI

Strategyzer

MAY 13, 2020

From our experience, nowadays most companies perform some sort of innovation activities. Unfortunately, we only rarely see a clear alignment between strategy and innovation. This results in innovation projects that inevitably fail to gain traction and support from leaders within the business. Steve Blank, founder of the Lean Startup movement, calls this “innovation theatre”.

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The Product Coalition

MAY 13, 2020

The 2(+1) pricing models for enterprise software that matter Continue reading on ProductCoalition.com ».

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Userpilot

MAY 13, 2020

Any other year this time product people, growth marketers and SaaS folks would be heading to various conferences to learn the latest trends, dust off their skills, and – probably most importantly – network with other people from the industry. COVID-19 has obviously crushed our hopes for participating in in-person events – but luckily, the industry quickly regrouped and is offering an impressive selection of great conferences, summits, and bootcamps online!

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The Product Coalition

MAY 13, 2020

Photo by Tanya Nevidoma on Unsplash There’s a natural phenomenon called “ The Edge Effect ”. In ecology terms, it’s where two extremely different environments meet (i.e. desert meets rain forest). These regions all over the world are known to have some of the highest biodiversity ?—?they have more diverse animals and richer flora than any other parts of the world.

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Speaker: Jason Tanner

While growth of software-enabled solutions generates momentum, growth alone is not enough to ensure sustainability. The probability of success dramatically improves with early planning for profitability. A sustainable business model contains a system of interrelated choices made not once but over time. Join this webinar for an iterative approach to ensuring solution, economic and relationship sustainability.

Development

ProductCraft

MAY 13, 2020

This week on Product Love, I sat down with Ryan Singer, head of strategy at Basecamp. Basecamp is more than a project management tool. Think of it as a better way to work. It’s a platform that provides a much saner, calmer, and more organized way to manage projects and communicate company-wide. Ryan’s been a Shape Up ">. Read more » The post Product Love Podcast: Ryan Singer, Head of Strategy at Basecamp and Author of <i>Shape Up</i> appeared first on ProductCraft by Pendo.

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The Product Coalition

MAY 13, 2020

My team has recently taken over a new product. In 3 months, we had to find, hire and train a whole new team to replace us: a manager, 2 back- and 2 frontend developers, and a QA specialist. Interviewing and hiring staff is a basic skill that every member of the product team should have. Here are some of our tips: Write the job descriptions yourself.

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Johanna Rothman

MAY 13, 2020

I suggested that I see three kinds of people in online “workshops:” attendee, student, or participant. I want to design for the outcomes these people can expect. I first start with this question: Who does the teaching? Who Teaches Whom? We have a model of teacher-led teaching, in both in-person and online workshops. I prefer a mixture of participant-led and facilitator-led teaching.

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ProductPlan

MAY 13, 2020

In today’s world, the only thing you can count on is that things keep changing. Evolution is on permanent fast-forward as everything from consumer behavior to technology to business models exists in a perpetual state of flux. For product management, this is both a frustrating challenge and an exciting opportunity. Well-researched plans and strategies have a short shelf life, as their underlying assumptions fluctuate and transform.

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Generative AI is upending the way product developers & end-users alike are interacting with data. Despite the potential of AI, many are left with questions about the future of product development: How will AI impact my business and contribute to its success? What can product managers and developers expect in the future with the widespread adoption of AI?

Generative AI

Johanna Rothman

MAY 13, 2020

In the Design the Webinar Experience post, I said breakout rooms take longer. It's not just breakout rooms. Everything online takes longer. People need time to synch online that differs from in-person synchronization. (I'll talk more about this when I talk about designing interactions.). That's why I think differently about what I want in each of these buckets: Workshop pre-work.

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Gainsight

MAY 13, 2020

Today we wrapped the first day of Pulse Everywhere, our reimagined Pulse. We could have never imagined that when we started Pulse in 2013 with 300 attendees that it would grow to the size of our virtual conference today with over 21,000 registered attendees. This year we watched Pulse come full circle. Last year, at Moscone Center, we hung ‘Welcome Home’ signs to greet all of you.

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TSIA

MAY 13, 2020

As the COVID-19 crisis continues to wreak havoc on the global economy, subscription, support, and maintenance contracts are still coming due. TSIA is hearing from its member companies that the procurement agents responsible for negotiating these renewals are asking for all sorts of concessions. In some cases, they are asking for extensions, claiming that all purchases are on hold as they wait for the crisis to lighten up and their own revenue to start to trend upward.

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Gainsight

MAY 13, 2020

Product innovation – it is something that is most certainly at the tip of the tongue of every product executive. Most strive for it, build roadmaps around it, and even sell it to prospective buyers. . There are different paths towards product innovation. Interestingly, when you are a leader in a particular space, like Gainsight is in Customer Success technology, the right path consists of multiple important pillars, all connected and working together.

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Speaker: John Mansour

If you're looking to advance your career in product management, there are more options than just climbing the management ladder. Join our upcoming webinar to learn about highly rewarding career paths that don't involve management responsibilities. We'll cover both career tracks and provide tips on how to position yourself for success in the one that's right for you.

Product Management

Indicative

MAY 13, 2020

Latent Semantic Index Defined. Latent Semantic Index (LSI) is a natural language process, in which search engines identify related keywords and process synonyms to deliver more accurate search results. . Latent Semantic Indexing is a natural language process where computers process and analyze bulks of natural language. LSI connects the human language with artificial intelligence, through speech recognition, natural language understanding, and natural language generation.

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PMLesson's Ace the PM Interview

MAY 13, 2020

As an MBA, you have a million things you're dealing with every week - from classes to meetings to parties to of course, the all important recruiting work. But recruiting for product management can be a whole different beast considering how high the bar is these days for a product manager. So here at Exponent, we've come up with a potential structure and tips for you to follow to increase your chances of pivoting into a career in product management if you've never worked in tech or a product adja

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Product Culture

MAY 13, 2020

Product people are often likened to mini-CEOs, but I think that overstates the control most product people have. My Product Roadmaps Relaunched co-author, Evan Ryan (now a GM at Wayfair), prefers the analogy of an executive chef. This is the person who brings together kitchen staff, menu, and purchasing in order to attract customers, satisfy their hunger, and make money for the business.

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