Sat.Sep 04, 2021 - Fri.Sep 10, 2021

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Three Qualities of Great Product Roadmaps

Roman Pichler

Listen to this article: [link]. Goal-oriented (a.k.a. Outcome-based). Traditionally, product roadmaps are output-focussed plans that map features like registration, search, and reporting onto a timeline. Such a roadmap essentially states when a piece of functionality will be delivered. This can be reassuring for customers and stakeholders, as the individuals believe that they know when their features will be delivered.

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Selling Problems (and Then Solutions) Instead of Philosophy

Mironov Consulting

(this builds on my June difficult discussions post) As good product folks, we know that customers must recognize a problem before they consider buying our solution. Companies that don’t have supply chain issues (or think they don’t) are not in the market for ERP systems. Organizations that don’t think they are hacking targets don’t invest … Selling Problems (and Then Solutions) Instead of Philosophy Read More ».

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Metrics That Matter for Product Managers

The Product Coalition

As Product Managers, it is important for us to start thinking about the measures of success for each initiative upfront. Continue reading on Product Coalition ».

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Trailblazing Women in Product Management: Nicole Francis, Director of Product Management at Paycor

280 Group

For our next installment of the Women in Product Management Series, I interviewed Nicole Francis, Director of Product Management at Paycor. View the full list of this blog interview series to learn the stories of more women product leaders. How did you get into product management? I initially worked in retail, so Paycor was my first career position.

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Platform Product Management Beyond Features: Introducing B-MAP for Platform Ecosystem Success

Traditional PM struggles with the complexities of platform ecosystems. B-MAP framework tackles this challenge. B-MAP goes beyond features, focusing on building, managing, adapting, and partnering to foster a thriving platform ecosystem.

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Why You Should Use Mobile Surveys to Drive Customer Engagement and Product Feedback

Alchemer Mobile

Mobile surveys are powerful in understanding sentiment, but only if they’re shown at the right place and time within the app, to the right consumer segment. Through mobile, short surveys with specific asks (like feedback on a new feature) are effective and efficient. “Surveys are the only qualitative source of info we really have about our customers—they are invaluable.

More Trending

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Scaling product and design teams is not just about hiring

Mind the Product

When working in early growth stage companies, being able to scale your teams quickly enough is a key element in keeping the human workforce aligned with advancement levers. Hiring might be the first thing to come to mind, right? But hiring is only part of the solution. [.] Read more » The post Scaling product and design teams is not just about hiring appeared first on Mind the Product.

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The Customer Experience That Matters Most

The Product Coalition

Customer experience isn’t just for products. As an employee, you provide customer experience to your manager, your colleagues, and your own employees. Is it a great one? Here are a few points to consider. Photo by Sharon McCutcheon from Pexels When I was 16 years old I used to babysit my neighbors’ kids. They usually went out on Thursdays and always booked with me a few weeks in advance.

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Product Love Podcast: Lawrence Huang, VP of Product at Cisco Meraki

ProductCraft

On this episode of Product Love, I sat down with Lawrence Huang, the VP of Product at Cisco Meraki. Cisco Meraki creates technologies to optimize IT experiences, secure locations, and seamlessly connect people, places, and things. Lawrence oversees the product management team, but that also includes an org called “product enablement.” The product enablement team.

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Give your support team more input with this decision-making framework

Intercom, Inc.

Is your support team craving more involvement in decision making? There are lots of good reasons why you should try to involve your employees in decision making when possible. From improving team morale and satisfaction to getting new perspectives that can drive business growth, giving your team greater visibility and input into decisions that affect their work has benefits for everyone.

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Reimagined: Building Products with Generative AI

“Reimagined: Building Products with Generative AI” is an extensive guide for integrating generative AI into product strategy and careers featuring over 150 real-world examples, 30 case studies, and 20+ frameworks, and endorsed by over 20 leading AI and product executives, inventors, entrepreneurs, and researchers.

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A case study: Cultivating collaboration across large product organisations

Mind the Product

I recently was asked to share some thoughts on how you can cultivate a culture of collaboration across a product organisation where multiple teams are all working on their own products and risk becoming siloed. Whilst teams being independent and able to move fast is a good thing, this can result in different parts of [.] Read more » The post A case study: Cultivating collaboration across large product organisations appeared first on Mind the Product.

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Challenges of A B2B Product Manager

The Product Coalition

B2B product managers face a lot of challenges that are specific only to the B2B space. Continue reading on Product Coalition ».

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Advice for the Pre-Product/Market Fit Days — This Founder’s Playbook for Pivoting with Purpose

First Round Review

CEO Tara Viswanathan shares her biggest lessons from the early years of building Rupa Health — including how to pivot your way into the right product and build the winning team.

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How CS Ops Drives Market Valuation

Gainsight

Organizations create Customer Success teams to increase Net Revenue Retention, and we’ve recently published research showing that NRR drives valuation. But, then, organizations find that the baseline impact of simply having a CS team eventually plateaus–your NRR stagnates. Organizations create dedicated roles to continuously improve CS functions to improve NRR or reduce costs by scaling up your customer base with the same CS headcount.

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Entity Resolution Checklist: What to Consider When Evaluating Options

Are you trying to decide which entity resolution capabilities you need? It can be confusing to determine which features are most important for your project. And sometimes key features are overlooked. Get the Entity Resolution Evaluation Checklist to make sure you’ve thought of everything to make your project a success! The list was created by Senzing’s team of leading entity resolution experts, based on their real-world experience.

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Looking at the bigger picture by Rita Cervetto

Mind the Product

As a product manager, you don’t want to only see part of something and use that information to make your decisions. In this ProductTank Edinburgh talk, Rita Cervetto, service design lead at Kaluza provides some insights on the benefits of service mapping in product discovery and how this can help you see the bigger picture. Watch [.] Read more » The post Looking at the bigger picture by Rita Cervetto appeared first on Mind the Product.

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Glamorous Grandmas of Instagram?—?A Top Influencer Marketing Trend You Don’t Want To Miss

The Product Coalition

Glamorous Grandmas of Instagram?—?A Top Influencer Marketing Trend You Don’t Want To Miss Are you sure you understand what “the old” means? Before answering, just check this list of unbelievably cool Instagram influencers over 60 years old. Source: RODNAE Production on Pexels Life after 60 years old reimagined. It might be adventurous, stylish, and creative.

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The Hybrid Work Model is Changing How Teams Work

CardBoard

What is the Hybrid Work Model –. Over the past year the Hybrid Work Model has become a hot topic at companies across the world. With a new generation of talent flooding the market, they also bring with them a progressive approach to work. Equally, the pandemic has drastically changed the landscape of how teams communicate, connect, and collaborate requiring tools like online whiteboards.

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Debunking UX Research Myths with Zach Schendel of DoorDash

UserInterviews

A research pro who has led teams at Unilever, Netflix, and DoorDash debunks some of the most common UX research myths he’s come up against.

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The Big Payoff of Application Analytics

Outdated or absent analytics won’t cut it in today’s data-driven applications – not for your end users, your development team, or your business. That’s what drove the five companies in this e-book to change their approach to analytics. Download this e-book to learn about the unique problems each company faced and how they achieved huge returns beyond expectation by embedding analytics into applications.

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A product manager’s guide to customer development

Mind the Product

The Customer Development framework was developed by Steve Blank as part of the Lean Startup methodology. But what is it? Who’s involved and what are the secrets to success? We spoke to Steve himself to find out. Discover the answers to these questions and some simple dos and don’ts. In brief Customer development uses many [.] Read more » The post A product manager’s guide to customer development appeared first on Mind the Product.

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What Are AI-Powered Contact Lenses? How Does It Work?

The Product Coalition

Artificial intelligence or “AI” is human intelligence possessed by a machine. It needs machine learning and components of AI to work. AI is highly used in many sectors for the management of the work and operating the work more efficiently. AI technology is commonly used in phones, computers, and wearable devices. The application of AI can now be seen in contact lenses.

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Product Tours In 2021: The Ultimate Guide

Userpilot

Product tours are an essential way to onboard users in your app. Yet, all too often, SaaS businesses see their customers not completing the product tour, or even churning during the onboarding stage. To reduce the odds of this happening, we've created this definitive guide to product tours, which contains all the best practices that we've learned from working with hundreds of SaaS businesses.

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Top 5 Observational Research Best Practices

BrainMates

“What people say, what people do, and what people say they do are entirely different things.” – Margaret Mead. Observation is an important part of mixed methods user research. Whether observing people using a technology or system in the workplace, at home, or out in public, it can provide insights not available in quantitative data. As reliable and valid as hard metrics often are, they can also mislead when human dynamics interplay in unexpected ways.

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The Data Metaverse: Unpacking the Roles, Use Cases, and Tech Trends in Data and AI

Speaker: Aindra Misra, Sr. Staff Product Manager of Data & AI at BILL (Previously PM Lead at Twitter/X)

Embark on a transformation journey into the heart of the data ecosystem! This webinar is your gateway to a deeper comprehension of the foundations that drive the data industry and will equip you with the knowledge needed to navigate the evolving landscape. Delve into the diverse use cases where data analytics plays a pivotal role. We’ll explore how these applications are transforming with the introduction of Gen AI, and discuss the anticipated use cases for 2024 and beyond.

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How data can help cross-functional teams focus and align by Agata Bugaj

Mind the Product

In this #mtpcon Digital Americas, sponsored by Fullstory, Agata Bugaj, Fullstory’s VP product, explores the power of Digital Experience Intelligence in creating — and strengthening — the connective tissue between different parts of your organization. Agata provides some sanity-saving ways data can help keep cross-functional teams focused and aligned.

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The Product Leader’s Role in Helping Teams Succeed With OKRs

The Product Coalition

3 responsibilities and 4 process steps where they can add great value to achieve high-quality objectives Photo by Bit Cloud on Unsplash For some reason, OKR planning in most companies is a stressful moment that we go through each quarter. We need to consider myriads of inputs, definition sessions, and cross-team alignments to create high-quality OKRs for our team.

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The “How To Market Software Products” Playbook – 14 Product Marketing Strategies For SaaS

Userpilot

Are you looking for the best strategies on how to market software products? Marketing software products can be challenging with the abundance of tools out there saying they do everything for everyone. You might be wondering, how to compete. In this article, I'll show you how to successfully market software products using examples from industry influencers and tried-and-tested marketing tactics.

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6 steps to a clear, unifying product strategy

ProductBoard

This piece is an excerpt from “The Product Strategy Playbook.” Ask each member of your product team what they could work on next and you’ll probably get a wide range of answers. Talk to sales, customer success, marketing, and the wider business about what your team should build and you’ll hear even more suggestions. Finding things for product teams to do is never the problem.

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A Comprehensive Checklist to Revamp Your Website & Increase Profitability

Unlock the power of a well-designed website with our eBook, 'Comprehensive Checklist: A Guide to Website Redesign.' Crafted by Brucira and ruttl founders, it's your ally in reshaping your digital presence. Welcome to a transformative journey!