Product Innovation Educators

FEBRUARY 17, 2025

She shared insights from her experience leading product teams at various organizational scales and helping companies transform their product vision into measurable business growth. Our guest is Francesca Cortesi, CPO and consultant for some of Europe’s multi-billion dollar brands and fastest growing businesses.

Reporting Tools 179

Reporting Tools Feedback Software Customer Feedback Technical Review 179

The Product Guy

DECEMBER 15, 2019

In this role, Gaudio drives the strategy behind roadmap management, agile product development, and cross-functional communication. Harpal now works as an independent consultant and interim Chief Product Officer (CPO) advising companies and teams globally on strategic product development and innovation. The Best Product Consultant.

Technical Advisors 370

Technical Advisors Analytic Tools Product Manager Product Management 370

The Product Guy

OCTOBER 25, 2016

Each Session of the program runs for 6 months with paired individuals… Conducting regular 1-on-1 mentor-mentee chats Sharing experiences with the larger Product community Participating in live-streamed product management lessons and Q&A. Jordan lives in Manhattan and in his spare time likes to play soccer. Better Products.

Analytic Tools 356

Analytic Tools Research Software CTO Coach Fractional CTO 356

Product Innovation Educators

MARCH 3, 2025

How AI captures customer needs that human product managers miss Watch on YouTube TLDR In my recent conversation with Carmel Dibner from Applied Marketing Science, we explored how artificial intelligence is transforming Voice of the Customer (VOC) research for product teams.

Research Software 156

Research Software Product Research User Testing Artificial Inteligence 156

The Product Guy

JANUARY 17, 2025

Featuring an engaging discussion with Inis Hormann (Marketing Director Germany, Cepheid) and Steve Kury (Leadership Development Consultant, SHK Leadership Consulting), the session provided actionable insights for PMs at every level.

Data Visualization 195

Data Visualization Customer Feedback Feedback Software Analytic Tools 195

Product Innovation Educators

DECEMBER 5, 2022

This speaker spoke on The Key to Successful Voice of the Customer (VOC) in Agile Teams. PDMA is a global community of professional members whose skills, expertise and experience power the most recognized and respected innovative companies in the world. We’ll discuss how to get more benefits from VOC in Agile teams.

Agile 243

Agile Data Visualization User Testing Customer Feedback 243

The Product Guy

JUNE 18, 2020

Ruthless prioritization translates to product teams spending time building the right thing at the right time. The objective is to receive feedback and prioritize it internally against (1) company objectives (2)customer pains/experience (3) Quarterly Product OKRs and ship out solutions. . And per customer?

Product Research 412

Product Research Feedback Loop Feedback Software User Testing 412

The Product Guy

JULY 4, 2019

My career started at Hewitt Associates which was a human capital and management consulting firm that operated 500 offices in 120 countries. We provided consulting, insurance brokerage, information technology and business process outsourcing services. However, on multiple occasions the transaction would error a second time.

Research Software 384

Research Software Product Manager Product Management Systems Review 384

Product Talk

DECEMBER 18, 2024

Every single person that contributes to building a product, all of the makers in the room, we need to care about our customers, we need to make sure that what we’re building is going to work for them, and I want to introduce some ideas that will help you do that. What I saw was they were talking to customers periodically.

Product Research 246

Product Research Research Software Analytic Tools Feedback Software 246

The Product Coalition

AUGUST 6, 2021

One of the main examples of this are the customized software applications that companies are rushing to develop to allow them to better connect with their users. That said, the task becomes easier once you know where and how you ought to hire an engineering consultant. Let’s dive right in. However, this is not the case.

Consulting 158

Consulting Reporting Tools Engineering Research Software 158

Roman Pichler

SEPTEMBER 11, 2023

I view it as an entity that creates tangible value for users and possibly customers as well as the business. Once you’ve identified and selected a specific product, you can take the next step and determine the people who are required to create or progress it and generate the desired user and business benefits.

Reporting Tools 386

Reporting Tools User Testing Customer Experience Product Research 386

The Product Guy

JANUARY 31, 2017

Each Session of the program runs for 6 months with paired individuals… Conducting regular 1-on-1 mentor-mentee chats Sharing experiences with the larger Product community Participating in live-streamed product management lessons and Q&A. Jordan lives in Manhattan and in his spare time likes to play soccer. Better Products.

Analytic Tools 150

Analytic Tools Research Software Customer Experience User Testing 150

The Product Guy

SEPTEMBER 10, 2016

Senior Product Manager @ Citrusbyte (New York City) Keywords: Consulting, Design, Product, Strategy, UX [link]. Manager/ Senior Manager, WCT Product Owner @ American Express (New York, NY and Phoenix, Arizona) Keywords: Agile Lean, product owner, software development, User Story [link] Filed under: product jobs Tagged: product management.

Customer Experience 218

Customer Experience Product Manager Product Management Management 218

The Product Guy

JANUARY 5, 2017

Each Session of the program runs for 6 months with paired individuals… Conducting regular 1-on-1 mentor-mentee chats Sharing experiences with the larger Product community Participating in live-streamed product management lessons and Q&A. Jordan lives in Manhattan and in his spare time likes to play soccer. Better Products.

Analytic Tools 271

Analytic Tools Research Software CTO Coach Fractional CTO 271

The Product Guy

APRIL 4, 2017

Each Session of the program runs for 6 months with paired individuals… Conducting regular 1-on-1 mentor-mentee chats Sharing experiences with the larger Product community Participating in live-streamed product management lessons and Q&A. Jordan lives in Manhattan and in his spare time likes to play soccer. Better Products.

Analytic Tools 268

Analytic Tools Research Software CTO Coach Development 268

Johanna Rothman

DECEMBER 2, 2022

On the ANE panel last night, an agile coach asked, “What's my path forward as an agile coach? I said that if the coach wanted to move up the hierarchy in the organization, the coach needed some form of management experience. Experience helps us see and feel the pressure our clients have. What do I do next?”

Agile 135

Agile Customer Experience Weak Development Team Consulting 135

Mind the Product

APRIL 21, 2020

We’ve heard it again and again – these are odd times; we’re not working remotely, we’re working during a crisis; this is not the new normal. You’re not working the same way, and your customers have different needs than they did a month ago. Customer Discovery. Remote Working. Adapting to change.

Product Research 225

Product Research Customer Experience Feedback Software Research Software 225

The Product Guy

FEBRUARY 18, 2017

Each Session of the program runs for 6 months with paired individuals… Conducting regular 1-on-1 mentor-mentee chats Sharing experiences with the larger Product community Participating in live-streamed product management lessons and Q&A. Jordan lives in Manhattan and in his spare time likes to play soccer. Better Products.

Analytic Tools 240

Analytic Tools Research Software CTO Coach Fractional CTO 240

Mind the Product

OCTOBER 30, 2019

David Bland is the CEO and Founder of Precoil, an author, and a long-time practitioner of agile and lean startup. He joined us on the podcast to talk about how to create focus around what matters to your users by using different testing methodologies – a topic he and Alex Osterwalder cover in their book, Testing Business Ideas.

Product Research 173

Product Research User Testing Customer Experience Testing 173

The Product Guy

AUGUST 1, 2019

This was a team plagued by poor lead time for feature development and unrealistic expectations, set in part by the inability of the team to provide realistic delivery estimates for features. Without scope discussions, user stories could often run across multiple days making it hard to determine expected delivery. THE EXPERIMENTS.

Weak Development Team 373

Weak Development Team Software Review Technical Review Onboarding KPIs 373

The Product Coalition

FEBRUARY 25, 2022

Agile just turned twenty-one, but don’t put away that fake ID yet. Ever since the Agile Manifesto was written in 2001, the concept of becoming more efficient by embracing iterative delivery models and “learning-on-the-go” has captivated senior executives to junior project managers alike. This concept is also easy to teach.

Agile 157

Agile Feedback Software Software Review User Testing 157

Alchemer Mobile

NOVEMBER 10, 2022

You might already have a Voice of the Customer (VoC) program in place that you’re looking to improve, or perhaps you’re just trying to get started. But in truth, there’s never been a better time. Now, more than ever, your customers want to be heard. mParticle is the customer data platform for brands leading the CX revolution.

Feedback Software 256

Feedback Software Analytic Tools Reporting Tools Data Visualization 256

Johanna Rothman

FEBRUARY 25, 2021

The managers (often with the assistance of a consultancy) decided Scrum was the answer. Those outcomes can help teams decide which agile approach(es) to start with and adapt. Let's start with who wants the teams to use an agile approach. Who Wants the Teams to Use an Agile Approach? What's wrong? Aside from everything??).

Agile 142

Agile Customer Experience Consulting Customer Feedback 142

The Product Guy

MAY 15, 2017

Each Session of the program runs for 6 months with paired individuals… Conducting regular 1-on-1 mentor-mentee chats Sharing experiences with the larger Product community Participating in live-streamed product management lessons and Q&A. Jordan lives in Manhattan and in his spare time likes to play soccer. Better Products.

Analytic Tools 225

Analytic Tools Research Software Product Strategy CTO Coach 225

The Product Guy

JANUARY 7, 2025

A Story to Start During my time consulting with a Fortune 500 financial services company, I encountered a significant challenge they faced with the rollout of a digital platform aimed at streamlining client account management. And heres the best part: its a mindset anyone can adopt, no matter their role, background, or expertise.

Feedback Software 150

Feedback Software User Testing Weak Development Team Customer Experience 150

Melissa Perri

JUNE 29, 2017

It’s an interesting question and one that takes time to unpack. The first time I heard the term, I asked someone what it meant. That was until I had my first experience teaching Product Management at a company using the SAFe framework. You are teaching us to talk to users, but I am a Product Owner.

Product Manager 325

Product Manager Product Management Product Research Customer Experience 325

Product Innovation Educators

JUNE 21, 2021

For seven years it was called The Everyday Innovator, but I recently changed the name to better reflect our mission, which is to help you become a Product Master, creating products customers love. His name is Steve Stucky, and he has over 25 years of experience applying lean product development. . 11:28] Process. 13:40] Practice.

Development 258

Development Customer Experience Events Differentiation 258

Mind the Product

APRIL 10, 2020

In this talk from #MTP Engage Manchester consultant Itamar Gilad takes us through his GIST (goals, ideas, steps, tasks) framework. Itamar has over 20 years of product management experience working with industry leaders such as Google and Microsoft. He’s now a consultant, speaker and writer. Three Types of Launch. Enter GIST.

Framework 223

Framework Weak Development Team Customer Experience User Testing 223

The Product Coalition

AUGUST 25, 2023

Agile antipatterns or scrum antipatterns are (poor) practices that are utilized to enhance a process. Nonetheless, they impede your efforts and slow your progress towards attaining Agile objectives, thereby achieving the opposite effect. List of destructive agile antipatterns and how to avoid them 1.

Agile 147

Agile Feedback Software Weak Development Team Technical Review 147

Product Innovation Educators

DECEMBER 26, 2022

Tim has more than 22 years of top management consulting and digital transformation experience, working with clients in more than 20 countries. You need to find something that is better than the competition and is fulfilling customer needs. Sometimes the people can help, but sometimes the customer has a terrible experience.

Research Software 269

Research Software Framework Agile Product Research 269

The Product Coalition

OCTOBER 27, 2020

TL; DR: The Cargo Cult Agile Checklist for Download You want to know the state of agility in your organization? It will only take 5 minutes of their time–and then analyze their feedback. If the average number of checkboxes marked is higher than nine, then you are probably practicing cargo cult agile in one form or another.

Agile 138

Agile Fractional CTO User Testing Product Research 138

Mind the Product

APRIL 10, 2019

Few people have more experience in leading product teams than Joff Redfern. The Product Experience is hosted by Lily Smith and Randy Silver. Lily enjoys working as a consultant product manager with early stage and growing startups and as a mentor to other product managers. and Fidelity Investments. – US / UK / DE.

Product Research 175

Product Research Customer Experience Entertainment Software Engineering 175

Mind the Product

JULY 16, 2019

Rich Mironov got his start in product with a a single, very demanding customer: Apple. Realising it would be safer to diversify, he’s gone on to spend the last 30-plus years working with more than 90 organisations across the world in interim leadership roles and consulting. Listen if you’d like to learn more about.

Customer Experience 156

Customer Experience Product Research Leadership Weak Development Team 156

Intercom, Inc.

FEBRUARY 10, 2022

Customer support has never been a walk in the park. To keep up with these changes, last year we released our first Intercom Customer Support Trends Report. To keep up with these changes, last year we released our first Intercom Customer Support Trends Report. Shawn Carter , Customer Care Team lead at Aircall.

Reporting Tools 211

Reporting Tools Research Software Feedback Software User Testing 211

Product Innovation Educators

MARCH 4, 2025

How AI captures customer needs that human product managers miss Watch on YouTube TLDR In my recent conversation with Carmel Dibner from Applied Marketing Science, we explored how artificial intelligence is transforming Voice of the Customer (VOC) research for product teams.

Artificial Inteligence 235

Artificial Inteligence Research Software Product Research User Testing 235

Mind the Product

AUGUST 25, 2020

They frustrate our users, ruin the best-laid plans, and screw up our sprints. What’s better, unit tests or user acceptance testing? The post Building Quality Products – Stacy Kirk on The Product Experience appeared first on Mind the Product. What’s better, unit tests or user acceptance testing?

Technical Review 165

Technical Review Customer Experience Product Research User Testing 165

Johanna Rothman

NOVEMBER 27, 2023

I have a new book: Project Lifecycles: How to Reduce Risks, Release Successful Products, and Increase Agility. I wrote it because I'm concerned about what I see in too many supposedly agile teams: Crazy-long backlogs and roadmaps. A focus on a “standard” agile approach, regardless of how much agility is in that approach.

Customer Experience 98

Customer Experience Agile Product Research Feedback Loop 98