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UX Strategy: Step-By-Step Guide for SaaS Companies

Userpilot

This is the main focus of the article. According to Jamie Levy, the main tenets of a UX strategy are business strategy, value innovation, validated user research , and frictionless UX. How do you develop a robust UX strategy? A robust UX strategy is also a valuable differentiator helping you stand out in competitive markets.

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How To Train a Transactional Chatbot Using Reinforcement Learning?

The Product Coalition

We’d like to thank Tremis Skeete, Executive Editor of Product Coalition for his valuable contributions in the research, development and writing of this article. Dialogue management may use rule-based systems, state machines, or machine learning models to decide the chatbot’s responses.

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Market Gaps: 10 Ways to Spot Untapped Customer Needs

Userpilot

This is the main focus of the article, so if you’re after the answer, we’ve got you covered! Canva identified a market need for a user-friendly graphic design tool for non-designers and DocuSign for a secure solution to sign and manage digital documents and contracts. How do product managers identify market gaps?

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How customer support can keep up with customer expectations

Intercom, Inc.

The first sign that the thieves were on the move came when Tristan, CEO of a startup accelerator, was contacted by his bank, Monzo , through their app. Anyone who’s lost their wallet while traveling knows the process to get fraudulent charges refunded can be painful. 1 obstacle for these executives.

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10 years of UX studio

UX Studio

In the heart of Hungary, we just started to read about ergonomy and user-friendly design, but proper UX research wasn’t part of the process and widespread yet. I believe that the foundations were put down by the first designers and researchers who joined UX studio in the early years. But UX studio did.

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How to Choose the Right KPIs for Your Product

Roman Pichler

I am not a big fan of “standard” KPIs, for example, customer acquisition cost (CAC), churn, and number of active users for SaaS products. Say I want to offer a product that reduces the blood sugar levels of individuals who have type-2 diabetes and that generates £50k of revenue within the first 12 months of launching the app.

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Top 5 Webdesign Wien Agencies to Work With In 2022

UX Studio: Product Management

If you are looking for a web design agency in Vienna —Webdesign Wien Agentur in German — chances are you need help with product design, usability research, training, or consulting. Besides, we answer the following popular questions in this article: How much does it cost to work with a Webdesign Wien agency? What to choose?