Mironov Consulting

JULY 27, 2023

Lately, I’ve been writing a lot about entirely predictable goal misalignments between the maker side (product, engineering, design) and the go-to-market side (sales, marketing, customer success) of tech firms, especially at B2B/enterprise software companies.  That  This is a must-close.”

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Information Weak Development Team Reporting Tools Technical Review 98

Userpilot

FEBRUARY 12, 2021

Of the 1000 companies we signed up for to study their onboarding, 73% of B2C companies offered a free or freemium product, and 86% of B2B brands offered a free trial instead of freemium. We will then explain the benefits of freemium for SaaS and why they work well for B2C companies and not so great for B2B.

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User Testing Reporting Tools B2C Customer Experience 98

The Product Guy

AUGUST 13, 2020

Now there are more and more resources, like blogs, books, online courses and even training programs for Product Management. B2B type of business will focus on different KPIs than B2C type of business. Some of them were lucky to start in a tech company with APM program and picked up more skills over the years. Better Decisions.

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Userpilot

NOVEMBER 16, 2022

B2B marketing automation is more complex than B2C since the B2B sales cycle is longer and often involves more than one persona. What is the difference between B2B and B2C marketing automation? What is B2B marketing automation? They both focus on automating recurring tasks, but the approach is different.

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Feedback Software Analytic Tools B2B Embedded Analytics 90

Business of Software Conference

DECEMBER 14, 2023

Cohen starts his presentation by telling a story about how he started blogging in 2009. As a coder and self-professed geek, he knew he didn’t have a great handle on blogging best practices. So, I decided, screw blogging. What does it mean that we have opposite rules, and yet we’re both [the blogging platforms and me] correct?

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Software Review Weak Development Team User Testing Customer Experience 64

The Product Coalition

DECEMBER 31, 2023

As you might have noticed from reading this blog, I share many stories related to my personal relationships as a means to talk about product leadership. Whether your product is B2B or B2C, it’s people who buy it, and these people need to go through a certain journey to be able to say yes (and get others to agree if you are B2B).

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User Testing Workshop B2B Leadership 102

Userpilot

MAY 21, 2024

TL;DR Customer churn is a vital metric for SaaS enterprises, reflecting product value and customer satisfaction that must be calculated with industry benchmarks to gauge performance against competitors.

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Data Visualization Onboarding KPIs Analytic Tools Feedback Software 52

The Product Coalition

MARCH 16, 2021

They’re among the first building blocks in the structure, which help break large jobs into smaller and more manageable tasks: Themes are the larger areas of the business (say, B2C and Enterprise for example). This article was also published on The Product Management Blog. Are you interested in Product Management?

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Userpilot

AUGUST 30, 2021

They offer personalized payment plans for enterprises but their business plans start from $995 per month. An enterprise plan for businesses that need priority support is also available for $749 a month. Hotjar is ideal for B2B and B2C product and customer experience teams, web/UX designers, and digital marketers. Capterra: 4.4/5

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Data Visualization Analytic Tools Feedback Software Reporting Tools 91

ProductPlan

OCTOBER 1, 2020

From books , podcasts , and blogs to earning certificates and joining online communities , there is truly an abundance of options (read the short Guide to Product Management Resources to learn even more). This event grew as an outcropping from the highly popular SaaStr blog started in 2012 by EchoSign’s Jason Lemkin.

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Research Software Onboarding KPIs Technical Review Agile 86

The Product Coalition

APRIL 2, 2019

After learning a whole lot about how to do software requirements management, project management, enterprise architecture, architecting software solutions, information security policies. I spent a year understanding how to build products in a B2C environment, how to measure product success and how to understand what consumers need.

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Usersnap

JULY 21, 2021

Possible starting points for B2C companies include TrustPilot, TestFreaks, and Amazon. Simply contact us and we’ll make sure that your enterprise stays one step ahead of your competition. The post How to Incorporate Customer Feedback in the Product Development Process appeared first on Usersnap blog - the feedback platform.

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User Testing Customer Feedback Feedback Software Customer Experience 98

Userpilot

MAY 19, 2021

How Neil Patel Drives Millions Of Visitors To KISSmetric’s Blog. How Mashable Grew Their Blog To Two Million Readers In 18 Months Using Keyword Research. Are you a more low-cost small business option, or do you offer advanced features for enterprise organizations? How Neil Patel Drives Millions Of Visitors To KISSmetric’s Blog.

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Research Software B2B User Testing Customer Experience 119

Department of Product

JANUARY 17, 2023

Clearly, this isn’t applicable for all products, but it’s an interesting development in the B2C space. Example 2 – Lattice Lattice is HR management software for businesses and enterprises. API-driven model API product management is still in its relative infancy.

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Reporting Tools User Testing Customer Experience Product Research 52

Userpilot

MARCH 16, 2023

Landing pages need to account for their intended audience, whether that’s enterprise customers who need more information or gamers that want high-speed software. Figma’s enterprise software landing page is a great example of personalization done right. Figma Figma landing page.

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Feedback Software Reporting Tools Embedded Analytics User Friction 84

Good Product Manager

MARCH 29, 2016

In this SiriusDecisions blog post , I share some insights from our research, including whether product managers and marketers felt they had a consistent process for understanding, prioritizing and applying needs, and what their roles and responsibilities were for uncovering needs. Great insight from @danatherrien https://t.co/GToygEySYG

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Events Product Research User Testing Customer Feedback 84

Intercom, Inc.

JULY 9, 2020

So after like kind of teaching myself a little bit of SEO at these 16 years, it took me a couple of years until basically after college to join a great consultancy that was focused on enterprise clients, where I really learned the craft hands on. Could you speak a little bit more on the differences for maybe a B2C company?

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Analytic Tools Research Software Data Visualization Technical Review 199

Good Product Manager

MARCH 19, 2015

In this blog post on the SiriusDecisions blog , I provide four often overlooked techniques worth considering to find non-customers to interview. Read the blog post: Identifying Non-Customers for “Customer” Interviews. One barrier to understanding the needs of non-customers is simply gaining access to them.

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Customer Experience User Testing UX B2C 68

Usersnap

FEBRUARY 14, 2023

In this article, we’ll share tips and advice all about SaaS go-to-market strategies , with questions to ask, things to consider, and data to research so you can start your commercial enterprise on the right footing. Am I competing with SMB markets, mid-markets, or enterprises? Let’s dive in!

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Research Software Feedback Software User Testing Product launches 52

Good Product Manager

MARCH 29, 2016

In this SiriusDecisions blog post , I share some insights from our research, including whether product managers and marketers felt they had a consistent process for understanding, prioritizing and applying needs, and what their roles and responsibilities were for uncovering needs. Great insight from @danatherrien [link] #b2b.

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Events Product Research User Testing Customer Feedback 60

Gainsight

JANUARY 8, 2019

Photo source: SaaStr Blog. Photo Source: Onelogin blog. Some of the topics they tackled in 2018 included AI and machine learning, SaaS and enterprise apps, Internet of Things, and cloud-native solutions. Photo source: VMworld blog. Photo source: Box blog. North America. SaaStr Annual | February 5-7, San Jose, CA.

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Userpilot

NOVEMBER 25, 2021

It’s best suited to product managers and product marketing managers in B2C, because the “playful” survey builder is very funky looking and informal – offering up comments like “you’re the fastest responder!” Qualaroo is mainly used by large enterprises because of its complexity and price. which will irritate some. Conclusion.

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Feedback Software Analytic Tools Data Visualization User Testing 92

Revulytics

SEPTEMBER 18, 2019

In these blog posts, we ask the presenters to share their insights - we encourage you to watch the full on-demand webinars for even more details. In his webinar, experienced B2C and B2B product leader Tim Herbig , author of Lateral Leadership: A Practical Guide for Agile Product Management , shows how to be a data-informed product manager.

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Data Visualization User Testing Information Product Research 75

Intercom, Inc.

MAY 24, 2018

Expanding our world of free users: we do this a way that feels more B2C and have almost 400,000 users of our free products. Instead of saying, “My job is to create a blog post,” it’s, “My job to change X number, and one of my tactics is to create content”. Content: we don’t do a ton of volume, but we publish long-form pieces.

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Data Visualization Feedback Software Customer Experience B2B 182

Userpilot

APRIL 29, 2021

Userpilot offers two subscription plans to choose from Growth (starts from $249/mo) and Enterprise (starts from $749/mo). Inline Manual offers two subscription plans: Standard Pro and Enterprise. It is a fairly complex product and is more geared towards enterprises looking for a complete onboarding package. Inline Manual.

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Analytic Tools Feedback Software Reporting Tools Data Visualization 52

Userpilot

DECEMBER 21, 2022

B2C apps tend to have a higher DAU/MAU ratio than B2B apps. It offers a free trial demo with three paid plans – Traction, Growth, and Enterprise. appeared first on Thoughts about Product Adoption, User Onboarding and Good UX | Userpilot Blog. Suppose you had 1365 daily and 1500 monthly active users in November.

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Analytic Tools Onboarding KPIs Data Visualization Embedded Analytics 89

The Product Guy

APRIL 4, 2017

The Product Mentor is a program designed to pair Product Mentors and Mentees from around the World, across all industries, from start-up to enterprise, guided by the fundamental goals… Better Decisions. Krishna is an author, enjoys writing blogs and tutorials on anything technology. View the live stream…. Better Products.

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Analytic Tools Research Software CTO Coach Development 107

Mixpanel

MARCH 7, 2021

” Tal Kailler B2C Product Lead, Gett. Fortunately, I was offered a job for a tech blog and it was there that I was able to pivot my career and get some experience working for startups. ” Tal Kailler B2C Product Lead, Gett. ” Tal Kailler B2C Product Lead, Gett. I caught the bug.

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Feedback Software Research Software Analytic Tools Reporting Tools 52

The Product Guy

MAY 15, 2017

The Product Mentor is a program designed to pair Product Mentors and Mentees from around the World, across all industries, from start-up to enterprise, guided by the fundamental goals… Better Decisions. Krishna is an author, enjoys writing blogs and tutorials on anything technology. View the live stream…. Better Products.

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Analytic Tools Research Software Product Strategy CTO Coach 90

Indicative

JANUARY 13, 2021

What they’re about: Exponea is a CDP built primarily for B2C and eCommerce businesses. Pricing: A capable free plan gives way to a Pro plan for $750/month, along with customer enterprise plans available. The platform offers three packages that vary from pure CDP features to end-to-end customer experience and automation. Freshpaint.

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Analytic Tools Research Software Customer Communications Data Visualization 80

The Product Guy

MARCH 2, 2017

The Product Mentor is a program designed to pair Product Mentors and Mentees from around the World, across all industries, from start-up to enterprise, guided by the fundamental goals… Better Decisions. Krishna is an author, enjoys writing blogs and tutorials on anything technology. View the live stream…. Better Products.

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Analytic Tools Research Software CTO Coach Fractional CTO 60

Business of Software Conference

NOVEMBER 26, 2018

Video, Slides, Transcript and Rahul’s blog about this follow… Understanding Customers. So when this survey was initially being developed, uh, it was initially created for consumer companies and B2B SaaS companies, not the far end of the spectrum of complex enterprise styles. Rahul’s blog on this talk.

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User Testing Engineering Product Marketing Feedback Software 103

Alchemer Mobile

MARCH 18, 2021

And we’ll also be posting a blog post soon to share some of the summaries from the webinar, so we can always answer questions there as well. But do you find the difference in response rates on the love between customer-focused apps and business, work, and enterprise-focused apps? Next question, and I’m reading these aloud.

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