article thumbnail

12 Best NPS Software and Survey Tools to Consider

Userpilot

Qualaroo is a powerful in-context survey tool designed to help you gather feedback directly from users as they interact with your brand on any channel. Why it’s worth considering : Qualaroo is particularly effective for gathering real-time insights from users while they are interacting with your brand, no matter the channel.

article thumbnail

Top Product Manager Roles at Data-Driven Companies (+Candidate Spotlight)

Userpilot

B2B Product Managers with no B2C experience. Business Development Expert (Brand Manager) Groupe PSA (20192021): Led digital transformation, rolling out a platform that automated 80% of operations. PMs who understand ad experience – how to run it to make it effective. Who would be a BAD fit for this job?

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

How to navigate this terrible job market? Niche down.

UX Planet

But it helped to consider this through the lens of branding and sales. So the idea of defining myself narrowly not only felt like I was ignoring large swaths of myself but also decreasing my possibilities, which felt counterintuitive in a tough jobmarket.

article thumbnail

Your App Is Live—Now What? A Guide to Mobile User Acquisition

Userpilot

But with retargeting, you can re-engage those users who have already interacted with your brand but havent taken action yet. Short explainer videos, customer testimonials, and behind-the-scenes content can help users connect with your brand. For B2C, TikTok and Instagram creators often drive the most impact.

article thumbnail

Product Professional, What to do?

The Product Guy

Doing so will help you better support your team, but also identify and improve on the skills and areas you personally excel, helping you choose the right career path, strengthen your reputation, and building your brand and narrative. Hence, I am best suited as a Product Owner.

article thumbnail

Later’s Farhan Virji on adapting B2C support strategies for B2B teams

Intercom, Inc.

On the surface, B2B customer support issues might look quite different from those of B2C. But despite these differences, Farhan Virji , VP of Customer Happiness at Later , believes that there is actually quite a lot that B2B support teams can learn from their B2C colleagues. 3 B2C support trends and lessons learned.

B2C
article thumbnail

The Business Impact of Customer Experience

Alchemer Mobile

How do people discover your brand? Although the buy cycle for a B2C customer varies vastly from a B2B customer, they both have one key thing in common: What people say and feel about you carries more weight than any awesome marketing campaign you put in place. Customer acquisition. What does the buying journey look like?