The Product Coalition

FEBRUARY 26, 2022

I’ve asked friends who do the job at social events and got the same answer, and frequently asked members of my own teams, who struggled to find the time to do it. To compensate, I’ve seen UX researchers & designers pick up the mantle a lot more, and the design teams have really leaned into this space.

User Testing 170

User Testing Weak Development Team Customer Experience Customer Feedback 170

Mironov Consulting

APRIL 15, 2023

 One group (sales, implementation/customer success, professional services, account-based marketing) is trained and paid and rewarded to focus on one customer at a time , with current-quarter timelines. On either side, it’s easy to assume bad intent or have this get personal.  Almost Get it done, and move on.

Software Review 125

Software Review Customer Experience User Testing Technical Review 125

Mironov Consulting

DECEMBER 17, 2023

  The upside (for the sales team) is huge, and the cost (for product/engineering/support) is diffuse.    They demand that we write a utility to convert our modern dates, times, buy/sell/market/limit orders, and International currencies  ($US, $CA, $NZ, $AU…) to their schema.     Far away. 

Customer Communications 117

Customer Communications Reporting Tools Artificial Inteligence User Testing 117

Mironov Consulting

DECEMBER 29, 2022

IMHO, software product companies are fundamentally different from software services/outsourcing/custom development companies.  Said  but not in consulting days or developer hours or use-it-or-lose-it prepaid service agreements.  There’s   What BigCorp demands, BigCorp gets.  Hitting billable).  Building

Reporting Tools 111

Reporting Tools Data Visualization Software Review Technical Review 111

UX Studio: Product Management

JULY 5, 2021

As a client, you invest your time, energy, and limited resources into your digital product development. As a design agency that works with NYC companies , we have developed an effective remote collaboration process that helps us stay in touch with our partners despite time zone differences. Is there anything we can help you with?

Research Software 81

Research Software Analytic Tools Feedback Software User Testing 81

Mironov Consulting

SEPTEMBER 15, 2019

We’ve known forever that we (product managers) must include our developers and designers in the earliest stages of problem definition and solution ideation. Piping in real users’ voices and challenges motivates the whole team. Less appreciation of commercial software development pressures. We versus They.

Data Visualization 90

Data Visualization Analytic Tools Research Software Weak Development Team 90

Mironov Consulting

DECEMBER 5, 2023

  We could conceivably do this by raising prices; opening new geographic markets; expanding the current product line; building and launching a new e-commerce business alongside our enterprise CRM business; getting the ticket concession for Taylor Swift’s next tour; or inventing cold fusion to save the planet. ” What To Do?

Data Visualization 78

Data Visualization Strategy Artificial Inteligence Weak Development Team 78

Intercom, Inc.

AUGUST 15, 2019

If an organization’s founders aren’t designers and don’t come from a background where well-designed products played a key role in their lives, it can often be the last discipline to be brought onboard the team. On a bad day, a lot more of it got thrown away. My responsibility was to build a design team in that new agile way of working.

UX 179

UX User Testing Weak Development Team Customer Experience 179

Mironov Consulting

JUNE 28, 2018

Christoph Janz has a great post and visual tying a company’s pricing, volume and target audience to its marketing and lead generation models along a continuum. When sketching out your company, it’s important to guess at your price point, marketing and selling models. $50/year Digging in: 1. What to do?

Enterprise 105

Enterprise User Testing Data Visualization Product Research 105

The Product Coalition

JANUARY 7, 2019

Bad facsimile credit: Myself Hi reader, Wait a sec, please don’t run away! I’ve been a Product Manager for 3 years now, and a Product Marketer for 2 years before that, but I went to business school before that. Even if you went through all the right prep work with your team?—?when And I’m fed up with it.

Weak Development Team 79

Weak Development Team Engineering Banking Consulting 79

Business of Software Conference

OCTOBER 11, 2023

As usual, you really had to be there but here are the Sigmacorn notes… 9:00 Mark Littlewood: Opening remarks Welcome to BoS! How will we win?

Research Software 40

Research Software Feedback Software Analytic Tools User Testing 40

UX Studio: Product Management

JANUARY 11, 2022

If you are looking for a web design agency in Vienna —Webdesign Wien Agentur in German — chances are you need help with product design, usability research, training, or consulting. Our experts analyzed services, portfolios, expertise, strengths, and weaknesses of dozens of Webdesign Wien companies to create this curated list.

Research Software 81

Research Software User Testing Customer Experience Data Visualization 81

Mironov Consulting

AUGUST 8, 2017

Especially in B2C or B2B2C markets where our tech is part of a long value chain: perhaps our software helps some employee collect data to tune a service that improves delivery of some consumer product… Creating real-world value is a multi-step process involving many players. Let’s say sales associate when we mean sales associate.

User Testing 101

User Testing Customer Experience Analytic Tools Research Software 101

Business of Software Conference

OCTOBER 1, 2019

Rich Mironov, CEO/Founder, Mironov Consulting. Rich Mironov (CEO, Mironov Consulting) – What To Do About Your Audience’s Real Roadmap Questions from Business of Software Conference. Trying to explain to folks on the sales and marketing side why they didn’t get what they wanted right. Watch the video below.

Roadmap 40

Roadmap Consulting User Testing Weak Development Team 40

Business of Software Conference

JUNE 27, 2019

There are 3 reasons your team isn’t doing what you want them to do, says Mikey Trafton. In his 3rd talk at Business of Software, Mikey picked up from where he left off at the end of his previous talk ‘ How To Recruit A Badass Team ‘ You’ve hired a great team, but you need to learn how to manage them.

Weak Development Team 58

Weak Development Team Reporting Tools Research Software Feedback Software 58

The Product Coalition

JANUARY 7, 2019

Like many teams I measured my productivity by output (number of tasks completed) rather than by outcomes (goals accomplished, impact achieved). What is GIST GIST is a framework for product planning I created based on the principles of Lean Startup, Growth Marketing, Behavioral Economics and more. It breaks planning into four parts?—?Goals,

Research Software 72

Research Software Banking User Testing Workshop 72

UX Planet

FEBRUARY 26, 2024

Don’t make the mistake of thinking that in every country, even in Europe, a UX Designer or a Developer is always paid more than, for example, a Recruiter, a Marketing Manager or a Customer Support Team Leader, because this is not always the case. I didn’t design websites for banks, e-commerce, etc. Am I victim of a bias?

Research Software 80

Research Software Feedback Software User Testing Data Visualization 80

Business of Software Conference

JANUARY 16, 2020

April is an expert marketing practitioner turned executive consultant and author who helps technology companies make complicated products easy for customers to understand and love. This is a talk about positioning one of the most misunderstood concepts in marketing, in startups, in business. April is returning to BoS in 2020!

Positioning 108

Positioning Analytic Tools Reporting Tools Research Software 108

Amplitude

MAY 30, 2018

A career in finance, another in consulting and a stint in freelance laid the stepping stones for David to find product. As product managers, it’s our responsibility to make informed decisions about where to take our product and get the team fired up about executing on that vision.”. How did you get to where you are today?

Analytic Tools 60

Analytic Tools Data Visualization Weak Development Team Consulting 60

Mind the Product

JULY 24, 2019

Whether you’re working on a consumer app in Singapore, a SaaS product in San Francisco, or a challenger bank in London, we all struggle with the same challenges – and we can learn how to deal with them by coming together as a community. We always talk about the “Build – Measure – Learn” loop of lean product development.

Research Software 96

Research Software Feedback Software User Testing Product Research 96

The Product Coalition

JUNE 21, 2021

Many worked from home on tasks ranging from organising team activities via Slack, analysing data and collaborating on documents via Google Docs, to discussing strategies via Microsoft Teams and coaching clients via Zoom. Adopting the recommended processes will improve the quality of businesses and the markets they participate in.

Research Software 155

Research Software Data Visualization Software Review Technical Review 155

Userpilot

JANUARY 26, 2021

It helps product and product marketing teams piece together and analyze the cross-channel data to improve their touchpoints. Customer experience (CX) is one of the main battlegrounds across industries where market share is lost and won. For example: customer testimonials from the sales and customer success teams.

Data Visualization 98

Data Visualization Analytic Tools User Testing Customer Experience 98

Alchemer Mobile

MARCH 18, 2021

The report is meant to serve as a yardstick for companies seeking to understand how their customer feedback and engagement metrics stack up against the market, and includes mobile benchmarks across 10 main categories and 20 subcategories. This is going to be a fantastic presentation for both product managers, mobile marketers alike.

User Testing 173

User Testing Webinar Data Visualization Feedback Software 173

Imaginary Cloud - Design

MAY 22, 2019

The panoply of titles is an undeniable reality as you can name, for instance, service designers, design strategists, innovation consultants, and even UX designers. Design and innovation are being used as a tool and process for change in order to "develop (.) " Cambridge.org, 2019. Service design in the private sector.

Research Software 59

Research Software User Testing Weak Development Team Customer Experience 59

Mironov Consulting

OCTOBER 26, 2016

Over the past year, I’ve done a half-dozen evaluations of product management teams at enterprise software firms. Engineering Teams Focus On Overall Productivity. Agile development teams think about productivity in terms of overall velocity metrics and backlog/roadmap commitment. Sales lives in a different world.

Research Software 87

Research Software Analytic Tools User Testing Data Visualization 87

PMLesson's Ace the PM Interview

NOVEMBER 15, 2019

We talk to Katja Muradyan , an Exponent alumnus, on her journey to breaking into product management from a consulting background and her experiences building various products in Europe. I’m Katja and I’m currently working as a PM on the Wear OS team at Google. That does not make you a bad candidate. Have you heard of these?

Analytic Tools 40

Analytic Tools Data Visualization Product Management Product Manager 40

Userzoom

NOVEMBER 6, 2019

I wanna, first of all, thank Tom and the whole marketing team for putting this show together, can we get a round of applause for them? The other thing they have in common is that they have, you know, chief design officers, they have a big research team, they really care about design. Hello, guys, how are you?

Research Software 68

Research Software User Testing Product Research UX 68

Intercom, Inc.

JULY 26, 2018

Remarkably, the team stuck around with few exceptions. He craved thoughtful feedback from real customers (instead of free beta users) and rushed to market. I was also doing some consulting stuff, too. I’m not a good developer, but I know enough to sort of be dangerous. Hard conversations ensued.

Feedback Software 137

Feedback Software Analytic Tools User Testing Product Research 137

Business of Software Conference

FEBRUARY 16, 2021

So, this was focused on software developers, specifically, for dotnet software developers, this very small ad network, I ran those ad networks for a couple years, and realized that that was a terrible business. And I was a software developer before. The Good and the Bad of Taking Money. 2:43 Mark: Yeah.

Feedback Software 59

Feedback Software Weak Development Team Customer Communications Customer Experience 59

Business of Software Conference

AUGUST 30, 2019

When marketing a product, it’s common for founders to focus on the product itself. So I have talked about jobs to be done and how you can use it specifically for marketing as opposed to just for product development at a couple of conferences. Claire Suellentrop, Founder/CMO, Userlist.io. Look at our cool features! Thanks Bob.

Research Software 40

Research Software Messaging Analytic Tools Feedback Software 40

Business of Software Conference

FEBRUARY 10, 2020

Whilst VP, Digital Product & Strategy for Small Business at JP Morgan, Isa observed that the bank branches that were most profitable were ones with the most engaged people. Video, Slides & Transcript below. Upcoming Events. BoS Europe 2020 BoS USA 2020. Don't Miss a Thing - Get BoS Updates. Family and providing for your kids.

Reporting Tools 40

Reporting Tools Analytic Tools Feedback Software Customer Experience 40

Business of Software Conference

JANUARY 28, 2019

He’ll be talking about how to scale and onboard sales teams effectively. It was a terrible market to work in, 100s of publications were the same from you. They may have been great in one role, but the market has changed and the type of interactions have changed and they aren’t up to it anymore.

Research Software 40

Research Software Feedback Software Magazine Customer Experience 40

Business of Software Conference

MAY 15, 2019

Technology launched before the market was ready, a funded company run into the grown, struggling to reach the heights of an American counterpart. I went on to do management consultancy at ZS associates. Then I went on with the marketing director as boom went to bust at Sportal and joined Hutchison 3G UK.

Research Software 55

Research Software Technology User Testing Fractional CTO 55

Business of Software Conference

MARCH 24, 2021

One is that some stuff around product and team and building a new, a new breakout, very different product to the one that you’ve got. There are some questions around marketing. And I know you don’t do any marketing, haha. I graduated with a degree in finance, I didn’t want to work at a bank.

Feedback Software 40

Feedback Software Research Software User Testing Data Visualization 40

Business of Software Conference

NOVEMBER 28, 2019

or a consultant or thinking about doing a startup? It’s an online website which is really a catalogue for cloud services and products and consultants and developers to build Government digital and cloud implementations and I think it’s transacted over £3 billion since it started. And who’s something else like a V.C.

Analytic Tools 40

Analytic Tools Research Software Data Visualization Software Review 40