Banking Data Visualization Inbound 
Intercom, Inc.
SEPTEMBER 8, 2021
By using technology to detect signals in their product and monitor trends in inbound conversations from customers, workforce management platform Tanda is leveraging proactive support to stay ahead of the curve and offer help to customers before they reach out to the support team. Here’s how they’re doing it. What is proactive support?
Intercom, Inc.
APRIL 29, 2020
By now, we’ve all received those hundreds of COVID-19 emails from services that we maybe used once 10 years ago. For one, we didn’t want to spam all our users and so we used our own data in Intercom to identify dormant users and took them off the list. Automatically give customers what they need.
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Intercom, Inc.
OCTOBER 13, 2020
Late last year, I spoke at the Predict Conference on how we built Resolution Bot, our intelligent support chatbot that can instantly resolve common questions. Support teams get a lot of repeated inbound questions, which get tedious to answer. Case study: Resolution Bot.
Mixpanel
JANUARY 12, 2023
It’s absolutely rooted in the empirical data that gives an objective understanding of your customers’ paint points and desires. And just like a product process, you need data to create something great. From customer research to monitoring and iteration, good copywriting is rooted in data. It’s a product unto itself.
Intercom, Inc.
OCTOBER 13, 2022
For the past year, our product and engineering teams have been building game-changing features that will help you manage inbound support volume, make your work faster and easier, provide a high-quality customer experience, and help your customers get the most out of your product. Third, a new visual bot builder.
The Product Coalition
MAY 23, 2022
While “pull” refers to an inbound system in which users actively seek out information and experiences, “push” refers to processes that notify users about the metaverse experiences that await them. Experts predict that the creator economy will become a multibillion-dollar industry thanks to the metaverse.
The Product Coalition
APRIL 14, 2020
Likewise, despite inbound marketing techniques of generating content has its merit of drawing qualified leads however the process of creating lead magnets can be expensive not to mention the cost implications on distribute over multiple channels. Natural Language Processing (NLP)is a technology that fits this bill. The result?—?a
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