How to Prepare Banks for Digital Transformation

The Product Coalition

David Gledhill , DBS Bank Chief Information Officer. Bank customers’ requests are rapidly changing. Today, people want to be able to manage their finances entirely online, a feature not every bank is currently able to provide. In recent years, many new banks have been created that have introduced a number of unique financial services. Among them are N26 in Germany, Nubank in Brazil, Revolut in the UK and Tinkoff Bank in Russia.

How Kanban Speeds Up Product Development of A German Savings Bank

The Product Coalition

scrum agile-product-managment product-development agile kanbanThe finance industry is massively influenced by the digital transformation as all other industries. Not only new payment methods are… Continue reading on Product Coalition ».

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Trailblazing Women in Product Management: Shilpi Gupta, VP of Product Management at Yoma Bank in Myanmar

280 Group

For our next installment of the Trailblazing Women in Product Management series, I interviewed Shilpi Gupta, VP of Product Management at Yoma Bank in Myanmar. I was very interested to learn about business aspects and how products got developed.

How to Start a Bank from Scratch by Megan Caywood

Mind the Product

Traditionally, the banking industry has been slow to innovate. In this ProductTank London talk Megan Caywood, then Chief Platform Officer at Starling Bank, explains how the bank has challenged the status quo by introducing a current account that is entirely digital and tailored to the smartphone generation. She discusses the challenges involved in starting a bank and how to succeed in a highly regulated industry. The Product Experience gap in Banking.

Everyone Is Accountable and Responsible for a Great Customer Experience!

Speaker: Bryan Horn, Founder, CS Solutions

If you've ever called a bank, cable company, or organization that thinks it's "too big to fail", you've probably run the customer service gauntlet: you start off with a seemingly simple request, and you call the customer service line. Once the general service rep hands you off, you're transferred to every department known to man. Further and further down the rabbit hole you fall, and each time you're transferred, the waiting room music plays longer and longer, and the person at the end of the line knows less and less about you and your problems. After the call, you've probably popped a blood vessel. Join Bryan Horn, author of The Customer Service Revolution and founder of CS Solutions, and learn how to master the warm handoff. Bryan will teach how to develop a culture of accountability so that all members of the organization are equipped to handle customer concerns and offer quick resolutions.

Building a challenger bank the Monzo way – Ole Mahrt (ProductTank London)

Mind the Product

In 2013, the Bank of England scaled back the rules and regulations involved in starting a bank. They hoped to kick-start technological innovation within the banking industry through increasing competition. Each promises a more convenient and transparent banking experience compared to traditional firms. In this talk by Ole Mahrt , Product Manager at Monzo, discusses how this approach can enable a powerful, intelligent banking experience.

Product Managers At Tech Giants Try To Not Anger Banks With New Products

The Accidental Product Manager

Product managers have to practice being frenemies with banks Image Credit: 401(K) 2012. You would always be under pressure to change your product development definition and come up with new and different ways for the company to make money. The Problem With Banks.

AI Gets Useful To Be A Modern Rebellion in Mobile App Development

The Product Coalition

Of all such important innovations, owing to its growing importance of mobile application development usage across the globe, AI has found a separate position in the making of mobile applications. Studies recommend that interest in AI is progressively developing.

The 5 Most Trusted Mobile App Development Companies in Poland for 2021

The Product Coalition

As a consequence of this, the mobile app development industry is on the rise now. Probably, you look for a research-based recommendation of a reliable app development service provider too. itCraft itCraft is a Warsaw-based software development house founded in 2010.

Top 7 Companies to Hire Remote Developers For Your Team

The Product Coalition

Remote development teams have accelerated from being nice to have to become the need of the hour. Why Should you hire a remote development team? A company might choose to hire digital teams and outsource projects or hire dedicated developers to fill gaps in existing teams.

Top 10 FinTech Software Development Companies 2019

The Product Coalition

The market is saturated with hundreds of FinTech software development companies, so it can be challenging to choose the one that best fits your business. Are you looking for the best FinTech developer to build a robust payment app, personal accounting app, or banking application?

How to Create an App Like Uber: React Native App Development Costs

The Product Coalition

All you need is a company providing React Native services and an outstanding team of developers who know exactly what they’re doing. Before you start planning your budget, let’s see why Uber is so popular and discuss what you need to develop a React Native app like it.

How to Write App Development Request For Proposals (RFP) Correctly

The Product Coalition

we got this request long before our MVP development agency was founded. Let’s talk about how to write a stunning app development RFP and make sure that the person who receives it clearly understands your needs and converts them all into something applicable and useful.

How to Build Products That Transform People?s Lives by Chris Hay

Mind the Product

Chris was part of the development team when M-Pesa launched, he then moved on to run its architecture and redesigned the system to support 400,000 transactions per second. Following the success of M-Pesa he oversaw the launch of M-Shwari, a loans and savings bank account linked to the M-Pesa system which can also be accessed with a mobile phone. What does it take to manage the unlikely transformation in personal banking in rural parts of Africa?

Seven Things you can Learn From WeChat Product Development

Mind the Product

App developers and designers may look at other apps for inspiration on new features, but most only look to well-known apps like Facebook Messenger and Snapchat. Here are seven lessons product developers and designers can learn from WeChat product development: 1. They can also connect their bank accounts to WeChat and transfer money to each other just like Venmo, Snapcash or Payments on Messenger.

8 client collaboration tools for web development agencies

Usersnap

Running a web development agency, business owners cannot exist independently of their clients, client collaboration. Effective two-way communication between clients and managers, designers and web developers is a crucial process that can make-or-break the company’s success. . First, this type of software free you from employing IT folks to develop and manage an intranet or extranet solution. Growing revenue and trust around your web development agency. .

Customer Onboarding: Ten Product Development Lessons You Can Learn from Heineken

The Product Coalition

is a multinational company that develops and manufactures beverages. Her company was contracted by Heineken at the end of 2019 to work on their software development projects. According to Duncan and Alanna, they wanted to emulate businesses like Airbnb, Monzo, and Sterling Bank.

Top App Development Agencies 2018–2019

The Product Coalition

to find this year’s top app development agencies. After reading a bunch of content from other app development professionals, journalists, tech bloggers and the like, we realized that there are many good companies out there, and that everyone has a different favorite. It develops for Android and iOS, but also for the web. What they’re known for: WillowTree is regularly mentioned in the media as one of the very best app development agencies the States have to offer.

How We Dealt With Project Challenges: An Agile Approach in a Deadline-driven Development

The Product Coalition

But in our experience, everything can be done if the development team and project manager have deep expertise and, along with the product owner, carefully listen to each other and keep themselves open to cooperation. Here I aim to show how experience, respect for discipline, and an insistence on following good project management practices can go a long way to help to develop successful software projects in spite of many challenges. They had 5 months to develop the MVP.

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Building Resolution Bot: How to apply machine learning in product development

Inside Intercom

ML products also require us to manage relatively large technology risks – this is an area where, unlike in most other product development, technical limitations might render the entire design impossible. Balancing risks in machine learning development.

Voice of Customer: Why VoC should lead your product development process

Usersnap

Should the Voice of Customer influence product development? In Frost & Sullivan’s survey research on R&D/innovation and product development priorities, 84% of the respondents declare that they employ the voice of customers (VoC) in their product development cycle. Why Voice of Customer Should be Included in Development Process. Yes, your developers are passionate about cutting edge innovations and want to exceed expectations in all aspects of design.

Product Management Journey?—?Developer to Consultant to Product Manager

The Product Coalition

Developer to Consultant to Product Manager If you asked me 5 years ago, I didn’t even know what Product Management was. I started off my journey as a UI developer at PayPal Engineering Singapore. Between 2013–2015, I ventured to become a Product Consultant with a couple of Enterprise Digital Transformation Platforms ( Mega and Erwin ) where I worked with major banks, insurance, and government organizations in the Asia Pacific region. Product Management Journey?—?Developer

Case Study: Launching PayMe from HSBC

Mind the Product

Before moving to super app Gojek to lead its efforts on mass financial inclusion, Adam Darcy developed PayMe, a product that has helped to transform the way young people in Hong Kong think about HSBC. People were extremely privacy-conscious in Hong Kong and banks were trusted.

Product Management Puzzle!

The Product Coalition

We went with a new vendor who developed this solution. Through mVisa in the mobile banking app, you can do transactions only if you have visa debit / credit cards. But, remove the backend solution developed by the vendor. I launched a digital payment product called #mVisa.

3 Ways COVID-19 Will Change the way we Think About Product

Mind the Product

As product and solutions lead at Nifty , as well as a consumer of other software, I have started to piece together how I think the Coronavirus and ensuing remote collaboration phase will affect product development and market positioning for months and years to come.

Integrated Products or Integrated Workflows: What Your Customers Really Want

Proficientz

Their customers were large retail banks and credit card issuers. I distinctly remember one of the bank executives telling my client, “if you’d do a better job of integrating your products, it would really help us execute our strategy better.”.

The 37 Dimension API-as-Product Assessment Framework

The Product Coalition

We’ve developed an API-as-Product Assessment Framework that we’re using to assess public APIs. Xero and the bank NAB ). They will need to get onboarded to access documentation, run test queries and begin developing against your services.

Optimize for an Experience not a Platform

Mind the Product

VR Banking? Take banking for example. Banks have faced serious pressure over the last couple years to make the move to mobile, since that’s where their customers live. On-the-go is when customers truly need access to their bank accounts, so mobile apps and cheque scanners make sense. However, when it comes to the other new platforms that are frequently popping up, banks have to look objectively at where there is actual value for clients.

Future of Healthcare Applications in the Clinic Industry

The Product Coalition

The fact that 60% of the US population who own a smartphone downloads healthcare applications and 94% of doctors and physicians admitted the indispensable position of healthcare mobile application development.

The NAB API Teardown

The Product Coalition

As part of the follow-up, I’m looking into the APIs offered by ASX100 companies and, for no scientific reason, chose to start with an analysis of NAB’s developer portal. Overall, NAB’s API is surprisingly good for a bank. api-management product software-development api-development api

How Humanising Your Product can Make all the Difference

Mind the Product

Now imagine the same scenario but this time, rather than a machine, you’re inside the bank speaking to a human cashier. The Kano Model, developed by Noriak Kano in the 1980s, uses a simple grid that compares investment with customer satisfaction, helping us prioritise product development. Delighters generally have a greater satisfaction to investment ratio than other features; think of the cost of lollipops relative to a complete refit of the bank’s interior.

Is consolidation of B2B, B2C, and B2E apps a good idea?

The Product Coalition

Some developers will advocate having a separate app for a separate task even if all tasks are parts of a single objective. Bank tellers, sales teams, health professionals, advisors and flight attendance need apps similar to customer facing applications. Also, the business would have to invest less time, money, and resource not only in the development of an app resulted from the consolidation of separate B2B, B2C and B2E apps, but also in its management and maintenance.

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Integrated Products or Integrated Workflows: What Your Customers Really Want

Proficientz

Their customers were large retail banks and credit card issuers. I distinctly remember one of the bank executives telling my client, “if you’d do a better job of integrating your products, it would really help us execute our strategy better.”.

Why I Became a Software Engineer at Modus Create

Modus Create

Georgetown is generally considered a target school for investment banking, which means that most students have an interest in working on Wall Street, and Wall Street wants them. Front End Development Open Source and Emerging Technology Front End Internship OSS

When Agile isn’t Agile

The Product Coalition

Say the yacht is nearing a sand bank that could possibly ground the keel. However, the higher-up, not knowing what the sailor knows, sees the sand bank and raises the alarm. agile-transformation agile-coaching agile-development transformation agile-methodology

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How I Built an app Without Writing a Line of Code

Mind the Product

What if I told you that you can build almost any type of app or website yourself, without breaking the bank and without writing a single line of code? Equally, I didn’t want to risk paying a low-cost developer only get a poor product back. So, I signed up for free developer accounts with both and created little test pages in Bubble. Guest Post Product Design Product Development Process Product Management Skills Apps Product Development product management

How Sustainably Does UX Research On A Limited Budget

The Product Coalition

Based in Edinburgh Scotland, they’re the creators of a platform where every time a customer makes a purchase on their linked debit card or through their bank, they can choose to round that amount to the nearest pound(£), and have it donated to the charity of their choice. What is Open Banking?

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How to Get Featured on Google Play and Adapt ASO to Different Countries

The Product Coalition

the Full HP studio tells their story Full HP Ltd is an international mobile game development company with 40+ employees and offices in Rostov-on-Don and Cyprus. android-app-development marketing-strategies best-practices mobile-app-development games

How we Learned to Build Users’ Trust in a new Product Category

Mind the Product

So unlike shopping or banking, there isn’t yet a strong set of user preconceptions about the digital experience. Over the course of a few months we did a mix of in-person and remote interviews with people on repeat prescriptions who were users of ecommerce or online banking services, but not customers of Echo. Customer Research Product Management Skills Product Strategy User Research new product development product management user trust

How to Start From Scratch and Prioritise by Marcel Britsch

Mind the Product

Using examples from his work with Barclays Bank on a greenfield project and also a brownfield supply chain optimization project, Marcel demonstrates how to do lean actionable modelling. Prioritisation Mvp new product development Product Development ProcessAccept that a lot of things you do are throwaway. They’re a means to an end, not the final output. Marcel Britsch is a consultant with Equal Experts.