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Using Dopamine Design to Enrich the Digital Banking Experience

UX Planet

This is the effect of Dopamine Banking, where finance meets emotions and entertainment, and every tap of your smartphone is engineered to delight and reward. Traditional banking often struggles to capture and maintain customer engagement. Traditional banking often struggles to capture and maintain customer engagement.

Banking 80
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How to Start a Bank from Scratch by Megan Caywood

Mind the Product

Traditionally, the banking industry has been slow to innovate. In this ProductTank London talk Megan Caywood, then Chief Platform Officer at Starling Bank, explains how the bank has challenged the status quo by introducing a current account that is entirely digital and tailored to the smartphone generation.

Banking 90
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Bankers Think UX Is A Joke Until They See This Digital Brand Framework For Finance

UX Planet

Why a Brand Matters More Than Ever in the DigitalAge The accelerating shift to digital banking and Fintech solutions means customers interact with financial service providers through multiple digital channels-mobile apps, websites, smart watches, social networks, third-party services, voice assistants and more.

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Consumers want to be heard – how omnichannel feedback helps you tune in

Alchemer Mobile

For example, a bank may receive frequent in-app feedback about navigation issues in its mobile banking app. If many customers report difficulty with account settings, the bank can prioritize improvements to the user interface (UI). Businesses that adapt quickly to customer needs are more likely to stay competitive.

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Why Great Ideas Fail in Finance: It’s Not the Digital Product, It’s the UX

UX Planet

Chasing the next big product win in banking or fintech? For decades, banks competed through branch locations, branding and fee structures. Any banking app that feels generic, uninspired or offers little real value is already lagging behind. billion people worldwide were expected to use mobile banking appsup from 2.7

Finance 98
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Decentralized Crypto Banking Solutions

The Product Coalition

Gone are the days of relying solely on traditional banking institutions to manage our finances. From traditional banking to decentralized revolution For decades, traditional banks have held the reins of our financial systems. With blockchain, transactions can be processed and settled more quickly and securely.

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The Ultimate Guide to Customer Onboarding in Banking

Userpilot

How does customer onboarding in banking work? You will also learn the main challenges involved in the onboarding process in banking, best practices and explore the best onboarding software tools for the job. The process establishes the foundation for the bank-customer relationship. Why do you need it in the first place?