UX Planet

FEBRUARY 10, 2024

Visionary Approach: Revolutionizing Investment Management Photo by Gilles Lambert on Unsplash Discover how Scalable Capital elevates user experience by integrating cutting-edge mobile scanning technology into their mobile application. The Vision Investing and managing assets can be a daunting endeavor for many individuals.

Customer Experience 97

Customer Experience User Experience Banking Data Visualization 97

UX Planet

JANUARY 10, 2025

By providing modest incentives or bonuses for creating savings accounts or keeping deposits, banks and financial platforms can promote saving. Some apps reward users with bonus interest or cashback for consistent savings contributions. Each clap fuels my creativity and helps this piece reach more amazing readers like you.

Feedback Software 98

Feedback Software Research Software User Testing Customer Feedback 98

Intercom, Inc.

OCTOBER 13, 2020

A big risk with a project like this is always end user experience. You might think that for an ML product, the UX is less important than usual – but actually, it’s worth going particularly deep on UX when starting an ML project. Would end users be glad to see the bot?

Artificial Inteligence 281

Artificial Inteligence Customer Communications Research Software Feedback Software 281

Intercom, Inc.

JANUARY 9, 2020

No one understands this better than Jared Spool , the co-founder of Center Centre , the two-year vocational school he helped establish in Chattanooga, Tennessee, with the goal of training industry-ready UX designers and equipping them with the skills they need to be successful on the job from day one. Predicting the future of UX.

UX 166

UX Customer Experience Research Software Data Visualization 166

TryMyUI

OCTOBER 10, 2019

The post Banking on bad UX: Finance website designs are failing gens Y & Z appeared first on TryMyUI Blog. Now, younger generations aren't buying in. How are financial website designs failing? How can financial institutions hope to rebound in the eyes of these tech-savvy and socially aware customers?

Finance 73

Finance Banking UX Blog 73

The Product Coalition

FEBRUARY 27, 2021

Finding the right UI/UX design company in the over-saturated market might be a challenge. In this article, I’m sharing a list of the top 5 UI/UX design agencies in Poland for 2021 to help you find a trusted design partner more easily. At Crafton, you can receive an all-inclusive suite of professional UI/UX design services.

Research Software 95

Research Software Analytic Tools UX User Testing 95

Mind the Product

JANUARY 21, 2020

If you work alongside Bristol-based product strategy and UX consultant Joe Leech then chances are you’ll also work alongside his dog Little Dude. I’ll be told ‘we’re not shipping stuff when we should, UX is poor, we’re struggling to keep staff’. Joe contrasts this with high street banks, where staff typically have little autonomy.

Banking 167

Banking Weak Development Team Workshop Customer Experience 167

UX Studio

MARCH 12, 2018

UX storyboard creation seems like a slightly overlooked design technique. We all know the value of user interviews or personas. As a true fan of the technique, I want to walk you through all the whys and hows of UX storyboard creation in this complete guide. How can they help product managers and UX designers?

Data Visualization 107

Data Visualization UX Research Software Analytic Tools 107

UX Planet

MARCH 17, 2024

In the digital age, UX designers wield an invisible yet immense power. The vast amount of data collected about us, often without explicit consent, has eroded user trust in transparency efforts. This lack of trust is fueling a movement for change, demanding a more transparent user experience.

UX 97

UX Data Visualization Customer Experience Banking 97

UX Planet

DECEMBER 15, 2023

It is now being used in UX design to create engaging experiences that echo with users long after they have left the interface. Storytelling in UX design is the art of using stories to create empathy with users and guide them through their digital journey with meaning and purpose.

UX 105

UX Research Software Customer Experience Product Research 105

The Product Coalition

MARCH 17, 2021

Situations like these are common, with different sites using the same strategy to lure unsuspecting users onto their platform and then tie them down to recurring payments. This design style belongs to a family of patterns called Dark UX Patterns. Sadly, this ad takes the user to a whole other site, survey link, or something irrelevant.

UX 106

UX Research Software Customer Experience Data Visualization 106

Nulab

MAY 27, 2021

Conversations in Tech is a live video podcast (via YouTube and Facebook Live ) where we interview professionals in the tech industry to learn more about their work, experiences, and how they’ve become who they are today. From graphic design to UX/service design.

UX 94

UX Banking Customer Feedback Customer Experience 94

UX Studio: Product Management

FEBRUARY 20, 2018

I had felt excited about e-commerce UX since I bought my first sneakers on eBay. It was such a great experience that I wanted to create a web-store myself. As years went by, I became a UX designer and finally had the chance to make my dream come true. Identifying user needs. User testing. E-commerce UX challenges.

User Testing 109

User Testing UX Product Research Research Software 109

The Product Coalition

AUGUST 10, 2021

Use customer input data wisely to avoid asking for the same later Performing multiple transitions on my bank is such a hassle. Making Products Feel Friendly A good User Experience for me is just simplicity. A good User Experience is undoubtedly the heart and soul of a Product. But friendly does not only mean UX.

Customer Experience 158

Customer Experience Customer Feedback User Testing Feedback Software 158

Userpilot

NOVEMBER 29, 2024

Userpilot is an all-in-one product growth tool that not only offers session replays but also has built-in engagement features to act on data and enhance the user experience. Data protection : Hide sensitive customer data like passwords, bank details, and addresses in your session replays. Userpilot Session Replay.

Data Visualization 105

Data Visualization Analytic Tools Customer Experience User Testing 105

Userpilot

FEBRUARY 7, 2022

Here at Userpilot, we talk a lot about how to design your UI effectively , but sometimes I think that bad UX examples are even more instructive. To take your understanding to the next level, you can study the UX mistakes made by other SaaS companies , not just your own. So, here’s a collection of bad UX examples from SaaS tools.

Analytic Tools 98

Analytic Tools Research Software Feedback Software UX 98

The Product Coalition

APRIL 8, 2020

According to Jenny Björkman, UX Lead at Sustainably The cost implications of doing user experience (UX) design without a testing phase can put the future of any company at risk. imagine the cost savings had they included a UX research phase beforehand in their project plan. What is Open Banking?

User Testing 78

User Testing Research Software Product Research Feedback Software 78

UX Studio

FEBRUARY 18, 2019

Working with the right UX consultant could be added to your list of healthy, relaxing habits. UX consulting can keep you, your team and your product healthy. In this post, you will find the most important traits to look for in a UX consultant. In this article we discuss: What a UX consultant does. Traits to look for.

Consulting 90

Consulting UX User Testing Research Software 90

Mind the Product

NOVEMBER 16, 2018

New features, improving performance and addressing UX issues can’t be ignored in order to please the loudest voice in the room. For Freeagent, this meant bringing forward the user’s connection to their bank. But marketing and sales need to be engaged with the development process to help make it successful. Balanced Scorecard.

Onboarding KPIs 169

Onboarding KPIs User Testing KPI Customer Experience 169

Userpilot

SEPTEMBER 9, 2019

Recently, more and more SaaS companies have started to see the value in great UX writing. The copy that you use in your product (often referred to as “microcopy”) can have a dramatic effect on your users. We’re going to look at some of the biggest UX writing mistakes you can make. Great microcopy often goes unnoticed.

UX 91

UX Customer Experience Banking User Testing 91

Userpilot

MAY 30, 2025

Banking apps celebrating feature adoption miss the point of their mobile applications. Users need the fewest possible taps to complete their goal and quickly exit the app. The notification-driven users move faster through screens, seeking the specific information promised in the alert before their attention shifts elsewhere.

Analytic Tools 104

Analytic Tools Data Visualization Feedback Software Product Research 104

Mind the Product

JANUARY 26, 2018

VR Banking? Take banking for example. Banks have faced serious pressure over the last couple years to make the move to mobile, since that’s where their customers live. On-the-go is when customers truly need access to their bank accounts, so mobile apps and cheque scanners make sense. It’s not Just a Matter of Resources.

Customer Experience 150

Customer Experience User Testing Banking Differentiation 150

freshtrax

APRIL 18, 2023

This Zambian-born designer worked as an architect in South Africa, studied design at Stanford University, and currently works as a UX designer in Tokyo. Akiko Sakamoto Akiko works as a UX researcher at Btrax. All of these fields are deeply connected to users’ lifestyles and require holistic solutions.

Research Software 98

Research Software UX Customer Experience Banking 98

UX Planet

NOVEMBER 18, 2024

In one of our projects, we used a method where the user immediately starts acting in the product: they were asked to perform a few basic tasks that are part of actually working on the platform. Learnify — UX/UI design of the online courses platform 4. Inno — Registration process on digital banking platform 6.

Feedback Software 52

Feedback Software Research Software User Testing Customer Experience 52

Mind the Product

FEBRUARY 23, 2017

The film was created to highlight some of the world’s most influential companies that are putting user centered design first, transforming the way users do everything from hailing a cab or using social media, to banking online, and finding new music. Jenine Lurie , Founder and Chief Strategist at Disruptive Experience.

UX 132

UX Customer Experience User Testing Banking 132

Userzoom

APRIL 17, 2019

Our theme this year was on the democratisation of UX, with our speakers discussing how they spread user research education and insights throughout their organisations, and all the successes and challenges they’ve encountered. So when you have UX functions across all three locations, that’s quite difficult to manage.

User Testing 117

User Testing Product Research Research Software Customer Feedback 117

Userpilot

NOVEMBER 4, 2020

Product Managers today have an overwhelming array of code free tools for UX design and development to choose from. In this blog, we’ll show you our favorite low code or code free tools for UX at every step of the Product Manager’s role. The common thread though is a focus on UX (user experience). Wireframing.

Analytic Tools 98

Analytic Tools Feedback Software Research Software Data Visualization 98

The Product Coalition

NOVEMBER 29, 2022

Card layout The card layout trend is relatively new in UX design (popularized by Facebook and Twitter) but has already won many supporters. Screenshots follow one another in chronological order and convey the main events of the story and elements of the user journey. Example of mobile app storyboarding. portrait and landscape?

Analytic Tools 147

Analytic Tools Research Software Data Visualization Technical Review 147

Userzoom

DECEMBER 18, 2019

Benchmarking user experience. Democratizing UX. Running user research. UX Battles of the Week. State of UX: the current landscape and beyond! The number one challenge faced by UX teams in 2019 is figuring out how to make user research actually work within the product development lifecycle.

UX 14

UX Product Research User Testing Data Visualization 14

The Product Coalition

MAY 14, 2018

UX and product management have broadly the same goals?—?to to understand users’ needs, to create excellent experiences that solve those needs and to keep innovating products, with these aims in mind. UX is essential for product managers. Stephen Sherwin is Senior Product Manager in Mobile Banking at AIB.

UX 68

UX Product Research User Testing Research Software 68

Userpilot

SEPTEMBER 12, 2019

I recently wrote about some of the most common UX writing mistakes that I see SaaS companies make. This time, I wanted to share some UX writing best practices. Now, there are quite a lot of UX writing best practices that I could share with you, but I know you probably don’t have the time to read a whole book on the subject.

UX 86

UX Customer Experience User Friction Messaging 86

UX Studio: Product Management

NOVEMBER 24, 2020

Here is a list of the top product design companies that UX studio experts have selected in no particular order. The top projects worth mentioning are OTP bank mobile application testing, Microsoft Sharepoint benchmarking tool development, and mobile application creation for Starbucks Russia. UX studio. . Wandr studio.

Product Research 116

Product Research Research Software Software Review Technical Review 116

Mind the Product

JANUARY 16, 2020

Historically, jobs in investment banking or management consulting have been the popular choice for MBA graduates in the US. A good product manager will have some experience in data analysis, UX design, sales, and have some technical expertise as well. So what skills do you need to move to a product role?

Data Visualization 174

Data Visualization Customer Experience Customer Feedback Transportation 174

Modus Create

MARCH 14, 2023

It shifted its focus away from children to their parents, i.e., banking on nostalgia to drive sales. We are learning about blind spots in patients’ journeys and working to use insights from data, as well as digital solutions, to deliver a more integrated experience.” Hasbro decided to act upon the insights.

Analytic Tools 98

Analytic Tools Reporting Tools Data Visualization Technical Review 98

UX Planet

JULY 11, 2024

However, for this case study, Instead of developing new applications, integrating financial management features into Google Pay can leverage its large user base for seamless user experiences. Notifications and Alerts : Essential for user engagement and security; relatively low development effort.

Research Software 96

Research Software Data Visualization Feedback Software Onboarding KPIs 96

The Product Coalition

MARCH 15, 2023

The importance of good user onboarding Given the variety of different fintech apps available, like banking apps, and trading platforms, convincing people to download yours is a challenge. Your onboarding process needs to set the tone with your users so you can build trust. Use an uncluttered, clear UI. Clear messaging.

Onboarding KPIs 158

Onboarding KPIs Analytic Tools Research Software Data Visualization 158

Userpilot

JANUARY 20, 2025

Negative user experience = lost customers Users get frustrated when they encounter functional bugs like a payment system failure, a broken feature, or a poorly functioning app. This accelerates resolutions, reduces team frustration, and ensures a seamless user experience.

Reporting Tools 52

Reporting Tools Analytic Tools Data Visualization Software Review 52