Product Talk

NOVEMBER 6, 2024

Meet the Continuous Discovery Champion, Teeba Teeba’s career so far has included four years in non-product roles, four years as a business owner, and four years working in fintech/banking product roles. Meet our continuous discovery champion, Teeba Alkhudairi. Teeba recently joined Lightspeed Commerce as a Senior Product Manager.

Product Research 223

Product Research Research Software Feedback Software User Testing 223

Melissa Perri

JUNE 29, 2017

I went on being called a Business Analyst as I worked at banks and other financial services companies. I was doing a workshop for a very large bank when one of the attendees chimed in. I wasn’t called a Product Manager until I bailed out of that and landed in a startup. I rarely thought about it after that.

Product Management 325

Product Management Product Manager Product Research Customer Experience 325

Mind the Product

APRIL 16, 2020

However, I quickly discovered that there’s too much brand risk for a trusted bank to take this type of lean startup approach. Venus quickly became the key to getting everything done, including getting us a new banking licence! People were extremely privacy-conscious in Hong Kong and banks were trusted. Conclusion.

Weak Development Team 197

Weak Development Team Banking Customer Experience User Friction 197

Product Innovation Educators

APRIL 1, 2024

But accomplishing that is complicated, and some teams lose focus on the real objective or start without a clear vision for what they need to accomplish. ” He is founder and CEO of CXFormula , which works with entrepreneurs to Fortune 100 companies including Nike, Universal Studios, Burger King, Bank of America, and others.

Customer Experience 250

Customer Experience User Friction User Testing Automotive 250

The Product Coalition

JUNE 22, 2023

Or what if you wanted to check the status of your white labeled credit card not with the issuing bank, but with the label? It may sound strange to say, but don’t get carried away by the vision of connected commerce. A little scary.) Or perhaps you spot a great bathing suit on social media and want to buy it?

Finance 146

Finance Banking User Testing Customer Experience 146

The Product Coalition

JANUARY 21, 2020

Currently, AI builds its solutions using the following approaches: Prediction Classification Clustering Optimization Why are banks making use of AI in their back-office functions? Banks manage a great deal of data day in and day out?—?client financial investments, transactions, home mortgages, bank card, and so on.

Banking 78

Banking Data Visualization Research Software Artificial Inteligence 78

Mind the Product

JANUARY 26, 2018

VR Banking? Take banking for example. Banks have faced serious pressure over the last couple years to make the move to mobile, since that’s where their customers live. On-the-go is when customers truly need access to their bank accounts, so mobile apps and cheque scanners make sense. It’s not Just a Matter of Resources.

Customer Experience 152

Customer Experience User Testing Banking Differentiation 152

Mind the Product

JUNE 5, 2017

Like a sailor who navigates a path through stormy seas, a product manager needs to navigate their product through the needs of customers, business partners, and stakeholders while following the product vision (the end state for what the product will deliver in the future). We disrupt banking. 1 – Make a Clear Decision.

Banking 161

Banking KPI Vision Customer Experience 161

Mind the Product

OCTOBER 31, 2019

But I’ve found that by building relationships, setting the future vision, and having faith in your capabilities as a product manager you can carve out a place for yourself. When I first started as product lead at a bank, information used to fly right past me. Get Your Vision, Problem Definition and Job-to-be-done Right.

User Testing 132

User Testing Product Research Product Management Product Manager 132

UX Planet

NOVEMBER 13, 2024

Here are the mockups Galileo generated for the text prompt: Design a mobile banking app with features such as account balance display, transaction history, funds transfer, and bill payments. The more information you provide, the better the generated designs will align with your vision.

Research Software 105

Research Software Feedback Software Data Visualization UX 105

Mind the Product

JUNE 22, 2018

Following the success of M-Pesa he oversaw the launch of M-Shwari, a loans and savings bank account linked to the M-Pesa system which can also be accessed with a mobile phone. What does it take to manage the unlikely transformation in personal banking in rural parts of Africa? Be Passionate. It’s a simple as that.

Data Visualization 139

Data Visualization Banking Weak Development Team Customer Experience 139

Product Talk

JANUARY 31, 2024

Sebastian Wramba is a Product Manager at Netfonds AG , a company that supports independent financial advisors, private bankers, and insurance brokers and any combination of those from “lone wolves” to larger companies like private banks or networks.

Product Research 311

Product Research Reporting Tools Feedback Software Customer Communications 311

Product Management Unpacked

JULY 9, 2020

The success of a product is reliant on strong, integrated teams that work together to bring the product’s vision to life. What I was looking at was a product vision and a roadmap and I was like I want that job. “If you think about what my product is — more than the Pendo core product — it’s my team,” explains Crofts.

Analytic Tools 185

Analytic Tools Reporting Tools Data Visualization Product Research 185

Intercom, Inc.

AUGUST 30, 2022

Mercury – Banking. Mercury is a financial technology company that provides banking* made with startups in mind. Mercury’s product also includes integrations, rules, and shortcuts that were engineered to help founders spend as little time as possible thinking about banking. Mercury is a financial technology company, not a bank.

Reporting Tools 163

Reporting Tools Customer Communications Analytic Tools Data Visualization 163

The Product Coalition

MARCH 25, 2022

Banks, insurance companies, and trading platforms use digital solutions to facilitate their communication with clients and make operations easier to perform. Banking mobile apps, trading platforms, blockchain, contactless payments, NFT, financial data analysis-all these terms fall into the fintech category.

Research Software 156

Research Software Feedback Software Reporting Tools Data Visualization 156

Product Innovation Educators

SEPTEMBER 23, 2024

Building Influence as a Product Manager A significant portion of the discussion focuses on how product managers can build influence without formal authority.

Healthcare 321

Healthcare Leadership Strategy Startups 321

Intercom, Inc.

MARCH 21, 2018

When I joined Intercom, the first thing I did was to sit with the founders and try to understand the mission and vision of the product: Why did they create Intercom? A bank that says it cares about its customers can’t have 20 people waiting in line with only two tellers on duty. What problem were they trying to solve?

Marketing 223

Marketing Customer Satisfaction Differentiation Banking 223

The Product Coalition

JULY 21, 2022

which is Tim Berners Lee’s vision of a linked or semantic web. vision includes a large component called the “semantic web,” which Tim Berners-Lee proposed, who is the inventor of the World Wide Web. Web3 is a generic term that describes the vision for a better internet. Web3 and Web 3.0 are fundamentally different. What’s Web3?

Research Software 174

Research Software Banking Vision User Testing 174

Mind the Product

NOVEMBER 16, 2018

You can do this by articulating a vision, a set of user needs, the jobs to be done and the features that enable all of these. For Freeagent, this meant bringing forward the user’s connection to their bank. The obvious way to do this is to ask your users why they’re using your product, as well as how they’re doing it. Map User Journeys.

Onboarding KPIs 170

Onboarding KPIs User Testing KPI Customer Experience 170

Mind the Product

MAY 5, 2020

But accessibility is more about inclusiveness and including vision, hearing, mobility and cognition impairments when building a product. For Alexa , there is a range of features to support accessibility needs related to vision, hearing, mobility, and speech. The customer can also speak to a bank employee in the same web chat portal.

Reporting Tools 172

Reporting Tools Research Software Product Management Product Manager 172

Product Management University

JUNE 21, 2021

It doesn’t matter whether you segment vertically (retail, healthcare, banking, etc.) Get people energized with a practical vision that can be executed across the portfolio. Get people energized with a practical vision that can be executed across the portfolio. It means understanding the market, period.

Product Management 147

Product Management Product Manager Management Management 147

Mind the Product

MAY 13, 2019

We’re a UK-based bank and our mission is to make money work for everyone. Firstly we e xplain the “why” by defining an inspiring vision with the team, and having a clear goal. Create Ownership by Defining a Clear Vision and a Goal With Your Team. Make Sure Your Vision is Customer-Centric. Explain the why.

User Testing 194

User Testing Research Software Feedback Software Customer Experience 194

The Product Coalition

OCTOBER 4, 2023

These platforms are reshaping the way we think about cryptocurrency trading, offering a promising vision of a decentralized and more accessible financial future. DEXs can be a catalyst for financial inclusion by providing a platform for individuals to access and trade cryptocurrencies without the need for a traditional bank account.

Technical Review 147

Technical Review Finance Customer Experience Banking 147

The Product Coalition

NOVEMBER 23, 2021

The type of person who looks at what exists and finds fulfillment in realizing their vision of what it could be. Photo by Clay Banks on Unsplash Now you aren’t building up roadblocks to success, you’re throwing out challenges to be met as a team.

Customer Experience 197

Customer Experience Positioning Banking Reference 197

Mind the Product

NOVEMBER 11, 2019

Watch the video to see his talk in full, or read on for an overview of his key points: An overview of the UK digital banking sector. The UK Digital Banking Sector. He explains that banks are now seen as technology companies with a balance sheet. Products in the financial sector. What a product leader does.

Data Visualization 107

Data Visualization Leadership Banking Vision 107

The Product Guy

MAY 7, 2020

Vivek is part of the product team at Razorpay and is currently building RazorpayX, which is the neo banking platform that Razorpay is building from ground up. Hope we all can move away from approximations and truly understand and act as a Product Manager. About Vivek Karna.

Technical Review 398

Technical Review Product Management Product Manager Onboarding KPIs 398

The Product Coalition

APRIL 7, 2021

The company has collaborated with hundreds of businesses worldwide, including brands like InterCars, Deloitte Digital, DHL, LUX MED (Bupa Group), Top Secret, Makro C&C, Rossmann, Sodexo, Bank BPH, and many others. Netguru Netguru is one of the leading product design and software development companies in Poland.

Research Software 143

Research Software Feedback Software Artificial Inteligence User Testing 143

Lenny Rachitsky

MAY 16, 2024

Brought to you by: • WorkOS —Modern identity platform for B2B SaaS, free up to 1 million MAUs • Mercury —The powerful and intuitive way for ambitious companies to bank • OneSchema —Import CSV data 10x faster — Jag Duggal is chief product officer at Nubank, a decacorn neobank founded in Brazil.

User Testing 117

User Testing Research Software Banking User Friction 117

The Product Coalition

MAY 27, 2021

For example, for healthcare apps, functional testing is crucial while for banking apps penetration testing is highly important. Their knowledge-based vision and insights help the businesses understand the type of goals, the scope of these goals, and their probability to succeed according to the domain-specific trends in the market.

User Testing 157

User Testing Product Research Testing Analytic Tools 157

Intercom, Inc.

OCTOBER 13, 2020

We prototyped a very quick and dirty JavaScript tool which would put a bank of historical questions through a simple off-the-shelf clustering algorithm. Resolution Bot is just the start of our vision for this space. The solution we reached for was to train the bot by mining historical questions.

Artificial Inteligence 281

Artificial Inteligence Customer Communications Research Software Feedback Software 281

UX Planet

FEBRUARY 10, 2024

Despite the flourishing landscape of fintech startups in recent years, competing against established giants in the banking sector remains a formidable challenge. The Vision Investing and managing assets can be a daunting endeavor for many individuals. Thanks for reading and getting to the end of the article. Kindly hit the ?

Customer Experience 97

Customer Experience User Experience Banking Data Visualization 97

Intercom, Inc.

JANUARY 9, 2020

?. While it might be obvious that there’s usually a team of people collaborating on the vision and creation of good design, this truth applies just as much to the end user – there’ll be more than one person on the receiving end. Jared points to “experience visions” as a fantastic tool to help guide the decision-making process.

UX 165

UX Customer Experience Research Software Data Visualization 165

Intercom, Inc.

JANUARY 10, 2019

Or showing you your bank balance. Also, if a person is sitting there answering people’s calls about their bank balance eight hours a day, they would go out of their mind with boredom. To take Paul’s example, a bot that tells you your bank balance. Take your bank balance example, there. I’m smiling here.

User Testing 143

User Testing Banking Customer Experience Technical Review 143

Intercom, Inc.

FEBRUARY 6, 2020

When Eren Bali founded Udemy in 2010, he had a vision for what the marketplace would be: a place where anyone could teach and learn anything. That’s what tools like Lyft’s hot spots , which show where passengers are concentrated, and Airbnb’s pricing insights , which prompt hosts to adjust their pricing, bank on.

Feedback Software 243

Feedback Software Analytic Tools Research Software Data Visualization 243

UX Planet

JANUARY 17, 2024

User Research Research question bank by Maze Notion database template compiles 350+ ready-to-use questions for rapid research and testing. Research Question Bank by Maze Minimal assumption map by Swiss innovation The template helps you list assumptions about product design and asks you then how you’ll confirm these assumptions.

User Testing 98

User Testing Product Research Customer Experience Banking 98

Business Acumen Institute

NOVEMBER 7, 2024

Consider this: Imagine being able to rally a cross-functional team behind your vision, to convince stakeholders to support an initiative, or to simply inspire colleagues to embrace a change – all without a single direct report. Some say you need a vision. Others say a clear goal. I like the idea of what Stephen M.

Product Research 52

Product Research Banking Data Visualization Travel 52

Product Management University

FEBRUARY 25, 2020

Customer-Facing Vision & Strategy. If you have 20 products, that equates to 20 product visions and 20 product strategies. Create one customer-facing vision for the portfolio, something that’s strategic to every customer, and then create a tactical business goal for each product that supports the portfolio vision.

Marketing 130

Marketing Product Management Product Manager Reporting Tools 130