Intercom, Inc.

DECEMBER 28, 2022

Like so many other companies in the space, Intercom was also affected by these difficult economic headwinds. Many companies have long been reluctant to use emojis in their communications, deeming them too casual, inappropriate or not “business-y” enough. Emojis mean business: The characters transforming business messaging.

Reporting Tools 118

Reporting Tools Technical Review ChatGPT Customer Experience 118

Mind the Product

NOVEMBER 30, 2017

The GDPR will mean heavier fines for companies where a data breach occurs. Why am I writing about this for the Mind the Product blog? Likewise your privacy policies and data protection policies may need to be reviewed. They will know where the data in their company lives and how it moves around.

Data Visualization 86

Data Visualization Technical Review Reporting Tools Technical Advisors 86

Department of Product

OCTOBER 26, 2023

Discord’s senior product manager, Mason Sciotti, says the company has known how valuable its open API has been since its inception, and the app store is a natural extension of that. Meanwhile, quarterly earnings season kicked off this week and major tech companies reported their latest performance.

Data Visualization 52

Data Visualization Analytic Tools Research Software Artificial Inteligence 52

Userpilot

MAY 28, 2021

SOC 2 Type II is one of the highest information security standards available for SaaS companies. At Userpilot, we know how essential information security is for your company. Let’s look into what SOC 2 Type II is, why it’s important, and what Userpilot’s new certification means for your company. Table of Contents: What is SOC 2.

Reporting Tools 72

Reporting Tools Information Data Visualization Certifications 72

Department of Product

OCTOBER 12, 2023

Rather than continuing with a temporary remote-work policy and postponing longer-term decisions, the company declared it was going virtual-first. Jira’s parent company Atlassian is to acquire video sharing and recording product Loom in a deal worth $975 million. But Patreon wasn’t born on store shelves and print ads.

Analytic Tools 52

Analytic Tools Research Software Reporting Tools Data Visualization 52

Indicative

MAY 1, 2018

GDPR is the culmination of 6 years of EU proposals, drafts, comments, and negotiations aimed at creating uniform digital privacy protections. These protections extend to EU residents no matter where the company using their information is located. The updated privacy policy takes effect on May 25, 2018, and may be viewed here.

Data Visualization 40

Data Visualization Analytic Tools Document Definition 40

The Product Coalition

NOVEMBER 25, 2019

They are pretty common in Silicon Valley, offered by companies like Facebook, Google, Twitter, PayPal, Salesforce, and many many more. You might be working on something like updating the company’s privacy policy, or collaborating with a UX team on a new product. What is the company culture/mission?

Analytic Tools 78

Analytic Tools Weak Development Team Naming Certifications 78

Amplitude

SEPTEMBER 10, 2019

Read our launch blog post or contact your Customer Success Manager to learn more. This is especially useful for companies that have large-scale deployments of Amplitude; individual teams can operate more autonomously, aligned with the org’s own internal security and data access policies. Assign project-level permissions.

Data Visualization 40

Data Visualization Customer Experience Customer Feedback Document 40

The Product Coalition

NOVEMBER 19, 2019

They are pretty common in Silicon Valley, offered by companies like Facebook, Google, Twitter, PayPal, Salesforce, and many many more. You might be working on something like updating the company’s privacy policy, or collaborating with a UX team on a new product. What is the company culture/mission?

Analytic Tools 60

Analytic Tools Weak Development Team Certifications Naming 60

The Product Coalition

MAY 26, 2018

And companies across the globe have spent a lot of time and effort over the last few months interpreting privacy policies and legal documents, assessing product, processes and marketing strategies, and reviewing vendor relationships to make their products and businesses complaint to the new regulation. 8 Remember, There is More.

Research Software 60

Research Software User Testing Product Research Customer Experience 60

Userpilot

MAY 13, 2021

Any company that sells products can choose to use product intelligence, but the three most common groups are product marketers, product managers, and product designers/engineers. Product intelligence gives companies the insights they need to consistently innovate their product. Product intelligence helps encourage product adoption.

Analytic Tools 52

Analytic Tools Research Software Feedback Software Data Visualization 52

ProductPlan

APRIL 25, 2019

How will it benefit our company? Company initiatives often affect many people and departments across the organization. For example, they should be monitoring what else is happening within the company (or outside it) that could affect the progress of the project. Privacy Policy. Try it Free. Enterprise. Try it Free.

Product Management 79

Product Management Product Manager Management Management 79

Indicative

MAY 25, 2018

Becoming a data-driven company is about two things; technology and culture. He cited how 1 gigabyte of storage used to require a contract with a large company like IBM. But to become truly data-driven as a company, Levy said, “You need someone who’s an advocate who’s in charge.” Data Privacy for the Modern Small Business.

Research Software 53

Research Software Banking Certifications Customer Experience 53

Userzoom

APRIL 17, 2018

Trends posts are an easy win for any blog operating in the tech/marketing/digital industry. Allowing people to tick a box saying they’ve read a privacy policy will no longer cut it. Ensuring that people truly understand the policy will create new design challenges that I am personally looking forward to.”

Research Software 107

Research Software Feedback Software Analytic Tools User Testing 107

Userpilot

JULY 30, 2021

If your company has 250 employees or more, it’s essential that you use enterprise onboarding software to process your new customers. Data security is extremely important for brand reputation and legal compliance, and data breaches can result in massive financial losses or even bankruptcy for companies handling large volumes of sensitive data.

Analytic Tools 98

Analytic Tools Feedback Software Data Visualization Enterprise 98

Valerian Tech

JUNE 5, 2023

Introduction In today's digitally connected world, cybersecurity is a top concern for businesses across all sectors, and insurance companies are no exception. In this blog post, we will explore the different dimensions of cybersecurity for insurance companies.

CTO Coach 52

CTO Coach Fractional CTO CTO Customer Experience 52

Product Culture

MARCH 22, 2023

Subscribe to my weekly Nano-letter: Sign Up Subscribe to One Thing Weekly Name * First Name Last Name Email * Our Privacy Policy * You can change your mind at any time by clicking the unsubscribe link in the footer of any email you receive from us, or by contacting us at bruce@productculture.com. Do you agree about leadership?

Leadership 52

Leadership Workshop Naming Roadmap 52

Indicative

JUNE 7, 2019

Cookies have always been included in digital security and privacy debates so it shouldn’t come as a surprise that Apple and Google continue to create and reinforce policies for web browser cookies to find the right balance between privacy and business. What are the new policies?

Data Visualization 75

Data Visualization Analytic Tools User Testing Customer Experience 75

Userpilot

JULY 30, 2023

Silos most often occur due to company culture, organizational structures, IT deployments, or mergers and acquisitions. Other factors that could lead to the occurrence of data silos include: Company culture. You might think that compartmentalization makes a company’s data safer, but the opposite is usually true.

Data Visualization 98

Data Visualization Analytic Tools Reporting Tools Feedback Software 98

ProductPlan

APRIL 23, 2019

As companies grow, informal conversations and emails aren’t sufficient to ensure the entire staff is properly informed and motivated. To provide a consistent communications platform for every employee, most companies hold some form of staff meeting on a semi-regular basis. Try it Free. Enterprise. Integrations. Try it Free. Enterprise.

Feedback Software 65

Feedback Software Research Software Product Management Product Manager 65

ProductPlan

MAY 30, 2019

Many innovative companies have adopted this working backwards mindset to keep people from being distracted during the development process and maintain a singular focus on the ultimate goal. Privacy Policy. Try it Free. Enterprise. Integrations. Try it Free. Enterprise. Integrations. Product Management. /. Product Strategy. /

User Testing 89

User Testing Research Software Customer Experience Data Visualization 89

Userpilot

DECEMBER 17, 2020

That’s what we’ll show you in this blog. Always sort feedback into categories: (i) whether it’s solicited or unsolicited , (ii) the types of the user (role, use case, company account vs. individual, plan) giving it , (iii) the types of issue being raised , (iv) the severity of the issue , and (v) whether it’s positive or negative feedback.

Feedback Software 98

Feedback Software Customer Feedback User Testing Analytic Tools 98

ProductPlan

MAY 21, 2019

Short of going public, the goal of many companies is being acquired by a deep-pocketed, larger company with a complementary set of products. Learn about the company doing the acquiring, their product portfolio, their customer base, and the individual members of the company you’ll be dealing with. Try it Free. Enterprise.

User Friction 59

User Friction Research Software User Testing Customer Experience 59

Atlassian

JANUARY 27, 2022

Marty Hagewood, a software development manager at EMC Insurance Companies, experienced this first-hand. Large companies’ needs are becoming more complex due to emerging regulations around privacy and security. We said, ‘Let’s not just move it over. We even draft our earnings reports in Confluence!)

Reporting Tools 52

Reporting Tools Data Visualization Analytic Tools Research Software 52

ProductPlan

MAY 7, 2019

How can specialization and product-level focus marry up with the overlying objectives the company has defined and is measuring itself against? But can there truly be a one-size-fits-all number to assess a company’s progress and success? Try it Free. Enterprise. Integrations. Try it Free. Enterprise. Integrations. Roadmaps. /

Customer Experience 85

Customer Experience User Testing Weak Development Team Roadmap 85

eG Innovations

AUGUST 3, 2021

16 How can one reduce the number of AD policies when you have between 10 and 15 GPOs (Network maps, i.e., settings, desktops settings, etc.)? 34 From which user/company size, would it make sense to use products like eG Enterprise? There is a nice blog on our overall Nutanix integration: [link] as well as a solution brief: [link].

Analytic Tools 52

Analytic Tools Data Visualization Research Software Reporting Tools 52

ProductCraft

AUGUST 14, 2018

I’ve started two companies. NE: My last company was at the intersection of gaming and advertising. And so, those advertisers that spend all that money for their health and gaming companies know exactly what gets you to click and what makes you tick better than you understand yourself. And I know how frustrating that is.

Research Software 66

Research Software Product Research User Testing Customer Experience 66

Userpilot

DECEMBER 22, 2021

Will data privacy, culture and company values matter to customers more than ever, up to the point of swaying an their product decisions? A lot of the product experts surveyed mentioned company culture as the deciding factor for more and more product decision-makers. Will we see a rise of AI-powered product personalization ?

Analytic Tools 143

Analytic Tools Feedback Software Data Visualization Onboarding KPIs 143

ProductPlan

APRIL 30, 2019

If the revenue associated with that deadline is significant and other items can be delayed—and your company is willing to stomach the forgone revenue that comes with those delays—then a prioritization strategy meeting that deadline makes sense. Privacy Policy. Try it Free. Enterprise. Integrations. Try it Free. Enterprise.

Weak Development Team 68

Weak Development Team Webinar Roadmap Customer Experience 68