Roman Pichler

APRIL 15, 2024

The second row gives you the option to state a name. Figure 2: An OKR-based Product Roadmap The structure in Figure 2 offers the same information as the one in Figure 1 except for the name element. 4] The initial offering—the MVP —should help the users understand their eating habits and acquire an initial user base.

Roadmap 319

Roadmap Onboarding KPIs Technical Advisors Customer Experience 319

Roman Pichler

APRIL 7, 2025

Note that Ive decided not to state the names of the tools I found, partly as the AI landscape is changing rapidly and partly as you should research and select the tools that work best in your context rather than trusting my judgment. [2] 2] Market Research AI-based tools can discover user and customer trends using predictive analytics.

Product Strategy 193

Product Strategy User Testing Data Visualization Strategy 193

Userpilot

MARCH 12, 2024

If you want to revamp the UX design of your app without coding, why not book a Userpilot demo to see how you can implement in-app tooltips, spotlights, checklists, and more? Try Userpilot and Take Your User Experience to the Next Level Get a Demo 14 Day Trial No Credit Card Required What is navigation UX? Notion’s breadcrumbs.

Customer Experience 105

Customer Experience Research Software User Experience UX 105

Userpilot

APRIL 16, 2025

When data collection is messy, product managers lose visibility, teams waste hours chasing answers, and user experience suffers. Instead of feeling understood, they feel like just another name in the system. To maintain that standard, you need clear naming conventions, event tracking , and documentation that everyone can access.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Reporting Tools 105

Roman Pichler

AUGUST 16, 2016

I use the term major release to refer to a version of your digital product that introduces a noticeable change, for instance, by adding or optimising functionality or enhancing the user experience, and it typically results in a new product version—think of Windows 10 or iOS 9.3, for example. Product roadmaps vary in their format.

Roadmap 191

Roadmap Customer Experience Naming Agile 191

Roman Pichler

JUNE 1, 2020

The first one carries the risk of being a feature broker and offering a product that has a weak value proposition, gives rise to a poor user experience, and consists of a loose collection of features. You can find more collaborative decision-making tips in my book How to Lead in Product Management.

Weak Development Team 345

Weak Development Team Product Research Customer Experience Workshop 345

Userpilot

APRIL 30, 2024

Marty Cagan is a popular name in the product management world. Cagan is also the author of the highly regarded books , “INSPIRED,” “EMPOWERED,” and “TRANSFORMED.” Try Userpilot and Take Your Product Experience to the Next Level Get a Demo 14 Day Trial No Credit Card Required How did Marty Cagan get started in product management?

Analytic Tools 105

Analytic Tools Research Software Feedback Software Books 105

Userpilot

JULY 9, 2023

If you’re a UX designer or product manager wondering how to deliver a better product in terms of usability and user experience, this is the article for you. Start improving user experience and usability with user research. How do usability and user experience differ? Let’s get right to it!

User Testing 97

User Testing Customer Experience Product Research User Experience 97

Userpilot

SEPTEMBER 29, 2022

A typical growth process involves tracking customers’ in-app actions, collecting feedback via microsurveys, generating data-driven experiment ideas, and conducting A/B experiments. Userpilot helps you track, gather, and analyze user data as part of your growth engineering process. Book a demo to learn how.

Analytic Tools 98

Analytic Tools Feedback Software Customer Experience User Testing 98

Userpilot

MAY 18, 2023

UX deals with a user's interactions with specific aspects of your product, while CX is broader and covers all customer engagements with your brand. TL;DR The user experience (UX) is the sum of a user's thoughts, impressions, and feelings as they interact with specific aspects of your product.

Customer Experience 98

Customer Experience User Testing Analytic Tools Feedback Software 98

Userpilot

AUGUST 10, 2022

You will also detect crucial friction that hinders the user experience while analyzing numerous customer touchpoints. You can collect consumer insights by gathering passive and active user feedback. How do different user cohorts contribute to revenue? How to gather customer insights and improve user experience?

Data Visualization 98

Data Visualization Customer Feedback User Testing Customer Experience 98

Mind the Product

APRIL 9, 2020

People who knew his work lined-up to have a chance to speak to him and collect autographs on his book Inspired. The name of his talk was Product is Hard. Build Better Products with Data-Driven User Experience: A panel discussion with Virot Chiraphadhanakul, Piti Patcharavalai and Four Kositanont. No surprise there.

Naming 172

Naming Reference Definition Presentation 172

Roman Pichler

APRIL 5, 2022

For product strategy and roadmap meetings, I recommend involving the key stakeholders , for example, someone from sales, marketing, support, and finance, as well as development team representatives—ideally members who know about the user experience (UX), architecture, and technologies. But it is quicker to achieve and often sufficient.

Product Manager 313

Product Manager Product Management Weak Development Team User Testing 313

UX Planet

MARCH 3, 2025

The evidence leans toward continuous A/B testing and fast loading times (under 3 seconds on mobile) to enhance user experience and conversions. Use real names and photos for authenticity, such as Rated 4.9/5 Designing for User Experience Design is crucial for user experience and conversion rates.

User Testing 59

User Testing Research Software Data Visualization Reporting Tools 59

Roman Pichler

JUNE 4, 2018

But to take advantage of new and existing digital assets, align them with physical products and services and create a seamless user experience, and increase the overall value created, companies require product professionals—dedicated, qualified product people who look after the digital assets. Take the product roadmap, for example.

Product Manager 258

Product Manager Product Management Weak Development Team Management 258

Userpilot

OCTOBER 10, 2024

Now, this onboarding flow works well because Miro is a highly visual tool that doesn’t need much information to onboard users, nor has a long sales cycle. Miro’s good user onboarding has many perks to learn from, such as: Adding contextual microcopy and progress indicators to the welcome screen to reduce friction.

Onboarding KPIs 105

Onboarding KPIs Data Visualization Customer Experience User Testing 105

Mind the Product

FEBRUARY 16, 2021

We’re also pleased to offer a free (digital) copy of Jonathan’s book, Inclusive Design for Products: Including your missing 20% by embedding web and mobile accessibility. Inclusion for me, is the name of the game – because inclusion is to say that everybody matters. Making products that work for everybody.

Product Research 218

Product Research Customer Experience Feedback Software User Testing 218

Roman Pichler

FEBRUARY 14, 2023

Answering the following four questions with help you with this: Are you developing a product that is usable and beneficial for the users? Does it offer the right user experience (UX) and the right functionality? Use the data you gather to validate your decisions and generate new ideas. Can the product be successfully offered?

Product Research 382

Product Research Feedback Software Research Software User Testing 382

Mind the Product

APRIL 11, 2018

Two years from its initial launch and Wriggle had evolved from an idea about using tech to tackle food waste into a known name for a certain set of app-savvy urbanites in Bristol. In London, the office lunch market is cornered by chain stores with names like Pod and EAT serving packaged sandwiches and salads. First Expansion.

User Testing 157

User Testing Customer Experience User Experience Naming 157

Mind the Product

MAY 16, 2019

It is a multi-sided platform, connecting product managers and product people who want to exchange their used books. The platform is used for selling and buying used books. The books in this marketplace are business-related, especially in the field of product management and software development. Mark talks about a book search.

Software Review 177

Software Review Development Research Software User Testing 177

Userpilot

OCTOBER 28, 2024

But here’s the thing: before they could help others succeed, they needed their own users to fall in love with their product first. They started with Pendo , a big-name product management and digital adoption tool. However, its clunky interface and complex configuration put potential users off, leading Cuvama to Userpilot.

User Testing 105

User Testing Customer Feedback Customer Experience Onboarding KPIs 105

Intercom, Inc.

DECEMBER 10, 2020

Not only is it the name for his own interview series, it’s the evolution of his own thinking about the attributes that leaders need today. Nick has developed an equation to describe what he means : customer success (CS) = customer experience (CX) + customer outcomes (CO).

Customer Experience 224

Customer Experience B2B Data Visualization Product Research 224

Intercom, Inc.

JULY 4, 2019

He’s just released a new book called Outcomes Over Output. We wanted to jump into this hot topic to see if we could marry our practical experience with Josh’s framework. Thanks for joining us on your book tour. Let’s start by hearing about your background and what made you write this book in the first place.

User Testing 212

User Testing Customer Experience Feedback Software Research Software 212

Userpilot

APRIL 17, 2025

If respondents think a survey fits their circumstances, theyll feel their response contributes to a better user experience. Some include: Addressing users directly: This is the most basic form of personalization. It involves including the user’s name in the introduction or within the question if you have that information.

User Testing 97

User Testing Customer Feedback Customer Experience Feedback Software 97

UX Studio: Product Management

SEPTEMBER 12, 2021

More and more books, design conferences, tv shows, and documentaries explore the destructive effects of design or its capabilities to tackle social, ecological, or economic issues. The concern about how everyday digital experiences influence our lives has been growing louder than ever. . Relations between technology and design.

Research Software 138

Research Software Data Visualization Reporting Tools User Testing 138

Userpilot

AUGUST 19, 2024

When analyzing event data , PostHog allows you to filter the autocaptured events based on the HTML element’s tag name, text content, href target, or CSS selector. You can also use PostHog’s query language, HogQL, to understand the sequence of user activity. Ready to take your product analytics to the next level?

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Embedded Analytics 105

The Product Coalition

AUGUST 26, 2022

Some people say that user experience is an invention of designers willing to increase the budget of a project. Small objects are attracted to larger ones, and the border (frame or book cover) acts as a black hole that has an external attraction. But due to the overabundance of names, it is difficult to make a choice.

UX 158

UX Research Software User Testing Customer Experience 158

Product Management Lessons from the Trenches

DECEMBER 17, 2018

Natural Language Processing techniques do not create value on their own, but they can help your team add value to your business and improve your user experience. Named Entity Extraction?—?identifying For example, a mention of “ John Adams ” refers to a specific person, but there are many, many famous people with this name.

Technical Review 30

Technical Review Feedback Software User Testing Artificial Inteligence 30

Reveal

JANUARY 20, 2025

Unlike standalone BI solutions, embedded analytics allows users to access insights in context without switching between platforms. Streamlined Workflows: Users can analyze data and take action within a single application. Improved User Experience: Context-aware insights reduce friction and enhance decision-making.

Embedded Analytics 52

Embedded Analytics Analytic Tools Data Visualization Customer Feedback 52

Mind the Product

MAY 25, 2018

And for that, we needed a new name… Output of one naming brainstorm. In Adam Grant’s excellent book Originals , he talks about how people who have good ideas also tend to have lots of bad ideas, and that the sheer volume of ideas is most important in finding good ideas.

User Testing 149

User Testing Weak Development Team Onboarding KPIs Customer Experience 149

Userpilot

FEBRUARY 19, 2024

In contrast, the exit rate refers to the percentage of users stopping their journey on a particular page. Tracking drop-off rates helps teams identify usability issues, improve conversion rates, enhance user experience, and optimize the onboarding process. Book the demo!

Analytic Tools 105

Analytic Tools Data Visualization Onboarding KPIs User Testing 105

Userpilot

FEBRUARY 27, 2024

In-app events give you valuable insights into user behavior. By analyzing these events in your product, you can understand how users engage with your app and make improvements to enhance the user experience. TL;DR In-app events are actions users take inside your products.

Analytic Tools 105

Analytic Tools Data Visualization Events Onboarding KPIs 105

Intercom, Inc.

DECEMBER 12, 2018

We’ve held close to 100 webinars with Zoom and the user experience for the business (it hooks into your CRM very nicely) and for participants (the video quality is unparalleled) is next level. Bonus: You can now enable visitors and users to register for webinars directly in the Intercom Messenger with our Zoom integration.

Analytic Tools 223

Analytic Tools Research Software Feedback Software Reporting Tools 223

Userpilot

MAY 22, 2023

When tracking user behavior on different platforms, it’s important to be consistent. For example, all names referring to the same event should be exact regardless of the platform. Heatmaps are a quick way to visualize user engagement with the features and elements of the UI. What is cross-platform analytics?

Analytic Tools 98

Analytic Tools Feedback Software Data Visualization Reporting Tools 98

The Product Coalition

MARCH 3, 2023

PLG is often compared to traditional inbound and outbound methods, which focus on more traditional marketing practices, such as email campaigns, advertising, lead generation, and sales activities, to name a few. A holistic CJ approach focuses on a unified experience, providing additional insights into customer behavior at every step.

Customer Experience 158

Customer Experience Customer Feedback User Testing User Friction 158

Userpilot

APRIL 8, 2025

Tip: Trigger short surveys at key moments, like post-onboarding or after a certain feature is used, to capture real-time, contextual feedback without disrupting the user experience. Monitor patterns like frequent exits, skipped steps, or high bounce rates to identify pain points and improve the user experience.

Customer Feedback 69

Customer Feedback User Testing Feedback Software Customer Experience 69

Intercom, Inc.

NOVEMBER 28, 2018

Knowing a prospect’s name or email is a great start, but these alone don’t tell you if that person or their company will be a qualified buyer for your product. We use Clearbit to enrich visitors who chat with us via our Messenger but only leave behind a few points of information, like full name and email address. CloudSponge.

Data Visualization 192

Data Visualization Analytic Tools Research Software Feedback Software 192