Lenny Rachitsky

JANUARY 7, 2025

Imagine being able to turn Figma designs into a working app with a few clicks, or turn your PRD into a working prototype in minutes. IDEs) that help you write code with the help of AI Let’s review the most popular tools in each category to see what they can do and what we can build. ” “Add power ups to the map.”

Feedback Software 142

Feedback Software Data Visualization ChatGPT Software Review 142

UX Planet

JANUARY 15, 2025

Strategies to improve activeusers Note that every product is unique, and it is impossible to offer universal recommendations that will work equally well for all product categories. Reference values for session length per product category. Session frequency varies per product category. A/B test different designs and messaging.

User Testing 105

User Testing Customer Experience Research Software Product Research 105

Product Talk

OCTOBER 18, 2023

Does it matter what category a particular assumption falls into? Assumptions fall into five categories: desirability, feasibility, usability, viability, and ethical. The value of the categories is they help us generate assumptions that represent risk in our ideas. What is an assumption? What is an assumption test? That’s okay.

Product Research 339

Product Research User Testing Testing Analytic Tools 339

Alchemer Mobile

NOVEMBER 13, 2024

By identifying these categories, businesses can focus on boosting advocacy among Promoters while addressing any gaps in satisfaction among Detractors and Passives, giving them a comprehensive view of customer loyalty. Designing effective customer satisfaction surveys Creating effective surveys hinges on the types of questions included.

Customer Satisfaction 238

Customer Satisfaction Product Research Data Visualization Customer Feedback 238

The Product Guy

OCTOBER 9, 2018

Winning can be defined in a number of ways, but generally refers to being the dominant player in your product category, with the right level of skills in order to execute successfully within that category. This framework covers five major questions: What do we aspire to be? Where do we play? And where do we not play? How do we win?

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Weak Development Team Product Strategy Strategy Development 326

The Product Guy

MARCH 12, 2020

I realised that most of our backlog items fell into one of two categories: solving for user needs, and solving for internal organisational needs. The Product Mentor is a program designed to pair Product Management Mentors and Mentees around the World, across all industries, from start-up to enterprise, guided by the fundamental goals….

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User Testing Customer Experience Product Research Framework 405

Product Innovation Educators

MARCH 4, 2024

The energy drink is one of the fastest growing segments in the beverage category. Even though beer and non-alcoholic drinks seems like the same category, there are different consumer behaviors, regulations, and commercial practices involved. Our first step was to understand the current state of the non-alcohol category.

User Testing 301

User Testing Vision Naming Branding 301

The Product Guy

DECEMBER 15, 2019

Established in 2010, TPMAS are awarded annually and saw hundreds of nominations across our 7 categories. With educational background in Computer Science and Human Computer Interaction (HCI) from Oxford and UCL, and early career as UX design lead for Intel, Yahoo!, Join me in congratulating this year’s winners! Jenna Gaudio. ?Jenna

Technical Advisors 370

Technical Advisors Analytic Tools Product Manager Product Management 370

Product Talk

AUGUST 18, 2021

At the end of the project, we might do some validation research to validate the design (through usability testing) or the final delivery (through A/B testing ). Full-solution prototypes require that we do all of the design work upfront before we know if we are designing the right product. Who Does Product Discovery? Tweet This.

Product Research 328

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UX Planet

MAY 1, 2025

A closer look at how Airbnbs design turns simple bookings into emotional, trust-driven experiences. Great design has become a key differentiator. What makes Airbnbs design such a gold standard? It results from a tightly woven relationship between brand mission and product design , focused entirely on customerneeds.

Research Software 97

Research Software Travel Customer Experience User Testing 97

Product Innovation Educators

OCTOBER 30, 2023

Tips for creating customer use cases – for product managers Today we are talking about how to create and use customer use cases to guide product design. The engineers can’t design to every possible use case. The engineers can’t design to every possible use case. That creates complexity we are trying to avoid.

User Testing 326

User Testing Reporting Tools Customer Experience Research Software 326

Alchemer Mobile

APRIL 28, 2021

In our 2021 Mobile App Engagement Benchmark Report , a study of 1,000 apps across a billion+ app installs, we take a close look at apps in the Utilities category. These changes were driven by a variety of unprecedented factors due to the coronavirus epidemic and generally had a fluctuating impact on the category.

Feedback Software 234

Feedback Software Systems Review User Testing Travel 234

UX Planet

FEBRUARY 12, 2025

UI design is significantly influenced by the Gestalt principles of grouping , a fundamental set of laws and guidelines many designers rely on to create effective interfaces. These principles explain how people visually group elements, with the five key categories being Proximity, Similarity, Continuity, Closure, and Connectedness.

Differentiation 96

Differentiation Reference Article Customer Experience 96

Alchemer Mobile

FEBRUARY 18, 2021

For the travel category, the data looked vastly different than any other industry. In fact, a new “Helpfulness” category was added to Apple’s 2020 awards. Design intuitive UI so people can find what they need quickly. If we look at the charts below, you’ll see data from two apps: An airline app and a lodging app. Helpfulness.

Travel 230

Travel Feedback Software User Testing Strategy 230

Alchemer Mobile

APRIL 12, 2022

90-day retention after seeing a Love Dialog was extremely high for this category at 76% (79% overall), but particularly in Auto at 85%. How a Well-designed Mobile App can Eliminate the Stress of Travel. Want to see how the Travel category compares to the macro trends we identified in our 2022 Mobile Customer Engagement Report?

Travel 261

Travel User Testing Research Software Feedback Software 261

UX Planet

APRIL 9, 2025

Illustration by Craftwork Design. Its nearly impossible to improve a design without feedback from others. Its no surprise that design critique is one of the most valuable and common exercises product teams practice when building new products. Illustration by Craftwork Design. Whats the core value proposition forusers?

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Framework Feedback Software Research Software Onboarding KPIs 101

Product Talk

FEBRUARY 5, 2025

If you need inspiration for finding the right tool, be sure to check out our Tools of the Trade category here on Product Talk. In these virtual settings, Craig (the PM) and Jason (the UX Designer) met with customers via Zoom and asked them to share their screen. Dont let that stop you.

Product Research 223

Product Research User Testing Customer Experience Framework 223

The Product Guy

APRIL 23, 2019

It is important to remember that we are designing and building products for humans — humans who may not be like us, who may not think like us, and who may not share the same needs as us. Taking analogy, is it in the category of pain killer or just a vitamin? It may even resonate with some of us. What are their needs?

Product Research 352

Product Research User Testing Customer Experience Customer Feedback 352

Product Innovation Educators

DECEMBER 20, 2021

First, we audited existing information to know what sort of research to design. Then I clustered the feedback from all the interviews, noting themes and categories. First, we audited existing information to know what sort of research to design. Then I clustered the feedback from all the interviews, noting themes and categories.

Research Software 271

Research Software Feedback Software User Testing Product Research 271

Product Innovation Educators

APRIL 10, 2023

He is an expert at leading human-centric innovation and product design projects. His He has a Masters of Product Design and Development from Northwestern University and teaches Innovation Strategy internationally. Participants read through them all then sit down and yell out categories they’ve seen.

User Testing 247

User Testing Product Research Healthcare Artificial Inteligence 247

The Product Guy

MAY 7, 2019

For example, if Client A is asking for multiple marketplace categories to be changed and Client B is asking for a bunch of product filters in the marketplace to be hidden, then you know your company should have considered building an internal admin page for the marketplace page that the clients themselves can access and edit.

Roadmap 379

Roadmap User Testing Product Research Research Software 379

Product Innovation Educators

JUNE 14, 2021

Big companies are designed to be like aircraft carriers—everything is supposed be perfect, safe, and reliable. There are three categories: Product/service innovation: innovating what you’re offering to customers. Successful innovation leaders know you can’t work on all three of those categories at once.

Research Software 220

Research Software User Testing Product Research Leadership 220

Intercom, Inc.

JULY 13, 2021

The only thing harder than designing a product is designing your career. For instance, the Design Career Index shows that 71% of design orgs don’t have a career progression framework. We’ve recently updated our product designer job levels to give our designers a map for advancing their careers at Intercom.

Product Research 271

Product Research Customer Communications Feedback Software Reporting Tools 271

Alchemer Mobile

DECEMBER 27, 2022

Depending on your app category and goals, some of these will be more applicable for you than others. This is a strong indicator that you’re doing a great job with your app’s targeting and UX design. But make sure you determine the averages for your particular app category. APP RANKINGS BY REGION AND CATEGORY.

Feedback Software 244

Feedback Software Research Software User Testing Customer Experience 244

Product Talk

FEBRUARY 8, 2023

Andy Hugelier is the Senior Director of Product Design at Opal. Matt Richmond is a Senior Product Manager at 99designs by Vistaprint, a two-sided marketplace and a global creative platform for professional designers to find and do work online. Andy recruits both from within his customer base and external participants.

Research Software 265

Research Software Feedback Software Analytic Tools Customer Communications 265

Product Innovation Educators

JULY 29, 2024

Ulwick realized that if we could predict how customers would measure a product’s value, we could design products to meet those criteria. Ulwick found that customer needs fell into three main categories: Functional aspects: How well does the product do its job? This idea became the foundation of Outcome-Driven Innovation.

Data Visualization 284

Data Visualization Research Software Product Research Product Manager 284

Product Talk

APRIL 21, 2021

Back in March, I spoke at ProductCamp Cascadia (an online conference hosted by ProductCamp Portland , ProductCamp Seattle , and ProductCamp Vancouver ) exploring the topic of design justice. Design principles coming out of the design justice world complement the principles driving continuous discovery. Designing With, Not For.

Product Research 325

Product Research User Testing Research Software Analytic Tools 325

Userpilot

OCTOBER 20, 2024

Onboarding gamification is a strategy that uses game design elements, like points, badges, or progress bars, to motivate users to take action during the onboarding process. It takes onboarding gamification a step further by grouping tasks into categories. What is onboarding gamification? Below’s an example from Airtable.

Onboarding KPIs 102

Onboarding KPIs Customer Experience User Testing Customer Feedback 102

UX Planet

JANUARY 10, 2025

Most apps provide simple statistics according to users spending and savings habits that are tied to what the general users are accomplishing in the same category. With the help of Cialdini and Foggs ideas, Design practitioners can changethings. Social proof can also be in the form of ratings & reviews as reviews from existingusers.

Feedback Software 98

Feedback Software Research Software User Testing Customer Feedback 98

The Product Guy

JANUARY 8, 2019

One way or another, many of the products accounted for in that statistic most likely fall into the So-Lala category. The Product Mentor is a program designed to pair Product Management Mentors and Mentees around the World, across all industries, from start-up to enterprise, guided by the fundamental goals…. Better Decisions.

Product Research 354

Product Research Customer Experience Weak Development Team Agile 354

UX Planet

MAY 25, 2025

But heres the twist most folks misswhat separates those who simply have a funnel from those who crush their revenue goals is their obsession with thoughtful UX design at every single touchpoint. I mean frictionless, user-obsessed, data-driven design choices that guide your customer from just browsing to Add to Cart without ahiccup.

Data Visualization 98

Data Visualization Analytic Tools UX Feedback Software 98

The Product Coalition

NOVEMBER 3, 2020

These are by no means industry terms, but you should be able to broadly define technical debts into these two logical categories — 1. However, what ends up happening a lot of the time is, product teams lose track of these ‘Deliberate Tech Debts’, and start accepting them as design/engineering decisions. In short?—?these

Technical Review 216

Technical Review Software Review Development Team Review Weak Development Team 216

Product Innovation Educators

DECEMBER 25, 2023

This discussion is with Tony Belilovskiy, whose session is titled “Voice of Customer in Product Design.” People will easily tell you how the product is performing, but getting into their minds and converting their feelings into numerical data that will help you design the product they want is an art. [12:06]

User Testing 280

User Testing Customer Experience Product Research Download 280

Melissa Perri

JULY 23, 2024

I look at four dimensions for robust Product Organizations: Product Organizational Design Product Strategy Product Operations Product Culture Inside each of these are a few capabilities that are then broken down further into sub-capabilities that help me pinpoint where the issues are.

Weak Development Team 250

Weak Development Team Product Research Research Software Feedback Software 250

Product Talk

MAY 4, 2022

For example, while Teresa recommends creating a product trio that includes a product manager, engineering lead, and a designer, she acknowledges that some product trios might be made up of slightly different members. Designing and Running Experiments. The Pendo team creates prototypes and designs in Whimsical (lo-fi) and Figma (hi-fi).

Research Software 294

Research Software Feedback Software Product Research Data Visualization 294

Intercom, Inc.

OCTOBER 13, 2020

ML products also require us to manage relatively large technology risks – this is an area where, unlike in most other product development, technical limitations might render the entire design impossible. It’s hard to balance investment optimally across ML, product, engineering, and design.

Artificial Inteligence 281

Artificial Inteligence Customer Communications Research Software Feedback Software 281

Product Talk

SEPTEMBER 20, 2023

The Easy Choice for Working with Designers and Engineers (That May Eventually Become Clunky): FigJam and Figma David Krell and Trevor Acy find the pairing of FigJam and Figma to be effective for their opportunity solution trees. The product team at Going includes product management, product design, UX research, and a flight experts team.

Data Visualization 337

Data Visualization Analytic Tools Research Software Product Research 337