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How to find the right product management role for you

Mind the Product

In this guest post, Garima Dhingra, Group Product Manager at Google helps us understand different categories of product manager roles that exist in tech and how to evaluate which one to pursue. [.] Read more » The post How to find the right product management role for you appeared first on Mind the Product.

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QSRs, Food Services, and Restaurants: Mobile Customer Engagement Benchmarks

Alchemer Mobile

In our 2022 Mobile Customer Engagement Benchmark Report , a study of more than 1,000 apps across a billion mobile app installs, we take a close look at apps in the Food and Drink category. The post QSRs, Food Services, and Restaurants: Mobile Customer Engagement Benchmarks appeared first on Apptentive. Interaction and response rates.

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Digital Solutions Shape Consumer Behavior in Tourism

The Product Coalition

Values In the marketing aspect, values influence the consumer buying behavior process when choosing amongst tour categories, brands, and attributes. Tour operators turn their ideas into software applications to enhance pre-and-post tourist journeys. That makes the payment process more efficient and convenient for guests.

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The Product Manager’s Secret Menu

The Product Guy

Guest Post by: Anthony Lazarus (Mentee, Session 8, The Product Mentor) [Paired with Mentor, Patrick Hoffman]. Aside from these three stages, there’s a fourth category that doesn’t get much attention since it only makes up a small percentage of total sales – the secret menu. to understand special requests. Tap into third parties.

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How Zapier supports 3 million users by investing in customer outcomes

Intercom, Inc.

Where Pam once had to fight to implement help docs, there are now more than 30 categories on Gartner’s 2019 Hype Cycle for Customer Service and Support – what the research firm identifies as the most critical technologies for supporting customers. Just look at hotel chain Ritz-Carlton, which is legendary for their five-star customer service.

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What to do next for your product? (aka The Human Race is Fundamentally Flawed)

The Product Guy

Guest Post by: Pete Harvey (Mentee, Session 11, The Product Mentor) [Paired with Mentor, Yossi Mlynsky]. I realised that most of our backlog items fell into one of two categories: solving for user needs, and solving for internal organisational needs. A fundamental human truth is that we are bad at making decisions.

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How customer insights and long-term strategies helped in creating breakthrough products #BreakthroughWinners

NextBigWhat

E.g. “Cat p**s so bad, I’m ashamed to invite guests home” or “I don’t like either sugary drinks or artificially sweetened drinks. The post How customer insights and long-term strategies helped in creating breakthrough products #BreakthroughWinners appeared first on NextBigWhat. What should I have?”