Userpilot

JULY 29, 2024

Identify direct and indirect competitors via market research to better position your product. Use user research tools such as surveys , interviews, focus groups, SimilarWeb, SEMrush, Ahrefs, and Crayon for competitor insights. It is ideal for collaborative brainstorming. Ideal for teams already using Asana for planning.

Data Visualization 111

Data Visualization Research Software Reporting Tools Feedback Software 111

UX Planet

JANUARY 12, 2025

Features like filtering, sorting, and column resizing transform static tables into dynamic tools, enabling users to personalize the data view according to their preferences. This functionality is crucial for seamless data sharing, further analysis, or integrating with other tools and workflows.

Data Visualization 111

Data Visualization User Testing Customer Experience Customer Feedback 111

Userpilot

JULY 9, 2024

The 4 P’s of customer experience are engaged and empowered people (your teams), efficient processes , customizable and user-friendly products , and places (websites, web, and mobile apps) that collectively contribute to exceptional service delivery. For best results, use a range of research tools: In-app and email surveys (e.g.,

Customer Experience 111

Customer Experience User Testing Research Software Analytic Tools 111

Userpilot

SEPTEMBER 30, 2024

Differentiation : Strategic messaging highlights what makes your brand unique, showcasing features and benefits that set you apart from competitors. through surveys, interviews, and other Voice of Customer research. Create visuals : Use charts , graphs, or tables for clear comparisons.

Messaging 111

Messaging Research Software User Testing Analytic Tools 111

Userpilot

AUGUST 30, 2024

Customer insights enable SaaS teams to understand them better and build products that satisfy their genuine needs. SaaS teams use various insight types, ranging from quantitative metrics to qualitative feedback, covering aspects like awareness, purchasing behavior, and product usage. Book the demo to find out how!

Data Visualization 105

Data Visualization Customer Feedback User Testing Analytic Tools 105

The Product Coalition

AUGUST 16, 2022

Here’s an example from CBinsights on the AI landscape : #2 Identify Key Comparison Factors Before you get too far into the comparison and deep analysis of competitors you need to work out the factors you will use to do a comparison. It’s important to revisit this here.

User Testing 146

User Testing User Friction Customer Feedback Customer Experience 146

Userpilot

MARCH 25, 2024

Whether you’re planning your exit, seeking VC funding, or setting up ESOPs, a SaaS valuation is a must. Our article: Explains different SaaS valuation methods. Shows how to leverage PLG strategies to boost the value of your SaaS business. Want to learn how Userpilot can help you improve your SaaS valuation?

Feedback Software 105

Feedback Software Analytic Tools Research Software Data Visualization 105

ProductPlan

SEPTEMBER 13, 2022

Industry veterans and startups quickly try to stand out in an already clustered SaaS market. It takes more than just keeping up with the competition on product comparison checklists to stay relevant. Effective product teams position their solutions as market leaders. This requires targeted, in-depth user research.

Feedback Software 52

Feedback Software Research Software Differentiation Product Research 52

Userpilot

MAY 30, 2022

There are numerous tools in the market that can help you segment customers based on their needs. The 3 best tools are Userpilot , Baremetrics, and Segment. Research and market analysis is one of the most important steps in customer segmentation. What is needs-based segmentation? Better tailored message for customer segments.

Data Visualization 98

Data Visualization Feedback Software Research Software Analytic Tools 98

Userpilot

JULY 6, 2023

You know there’s no one-size-fits-all solution. So you need to find the tool that works for your unique goals and needs. Since SurveyMonkey can’t completely satisfy everyone, let’s look at 15 survey tools that can help you collect employee feedback, user sentiment , and more valuable data. What is SurveyMonkey?

Data Visualization 98

Data Visualization Embedded Analytics Analytic Tools Feedback Software 98

Userpilot

NOVEMBER 19, 2022

The benefits of embedding a product service management role in your organization include improved differentiation thanks to ongoing incremental innovation. During the prelaunch stage, their task is to carry out market and customer research. On the one hand, they deal with market research and messaging just like the marketing team.

Data Visualization 98

Data Visualization User Testing Research Software Feedback Software 98

Userpilot

SEPTEMBER 4, 2023

In today's PLG-driven world, SaaS companies must deliver seamless customer experiences to survive and thrive. Consideration At this stage, prospects research and compare options. Providing valuable content to assist comparison shopping helps brands stand out. Top brands orchestrate journeys seamlessly thanks to technology.

Data Visualization 98

Data Visualization User Testing Analytic Tools Customer Feedback 98

Mind the Product

MAY 6, 2020

At William Joseph , a creative agency in London, our mission is to design products, services, and brands for organisations working for positive change, such as charities and academic and research institutions. We were also able to identify content opportunities that would help to differentiate the new site from other information sources.

User Testing 121

User Testing Data Visualization Product Research Research Software 121

Usersnap

SEPTEMBER 20, 2021

Even if you don’t have your customer feedback software yet, you’re still doing everything possible to satisfy your customers. However, you need the best customer feedback tools for collecting the information from your customers. Why Do You Need Customer Feedback Software? Follow-up With Tool Reviews 2. We get it. .

Feedback Software 52

Feedback Software Research Software Reporting Tools User Testing 52

Lenny Rachitsky

SEPTEMBER 3, 2024

If you’re building a consumer subscription app, this post is your new bible. The post includes a plug-and-play benchmarking tool to identify your biggest growth opportunities, 10 of the most powerful levers for scaling your app, and case studies from the world’s top consumer subscription companies.

User Testing 133

User Testing Feedback Software Framework Onboarding KPIs 133

Userpilot

FEBRUARY 25, 2024

The model is quick to implement, making it one of the best product development frameworks for SaaS. TL;DR The Kano model is a product development framework that helps identify and categorize customer needs based on the level of delight they can deliver in comparison to the effort invested. Dr. Kano’s research challenged this.

Customer Satisfaction 105

Customer Satisfaction User Testing Customer Experience Customer Feedback 105

Userpilot

MARCH 6, 2024

How do you create a robust product funnel for your SaaS? Building a funnel starts with customer research to identify their needs and pain points , using tools like product analytics, surveys, and interviews. Regularly gather customer feedback, for example, via in-app surveys , to enhance their experience and retain them.

Analytic Tools 104

Analytic Tools Onboarding KPIs Research Software Data Visualization 104

Userpilot

MAY 14, 2024

To mention a few, understanding and analyzing customer behavior helps you: Conduct better consumer research. Can SaaS companies maximize it? Regularly track customer data through feedback surveys and in-app analytics to ensure your tool is solving core user needs. The benefits of models are enormous. Absolutely.

Data Visualization 105

Data Visualization User Testing Analytic Tools Customer Experience 105

Pragmatic Marketing

APRIL 27, 2020

iHUT traces its origins to the development and growth of CPG industries in the United States in the late 1800s and early 1900s, through to the formation of the first corporate marketing research departments in the 1920s and 1930s. A Systems Approach. Same Research Company. Use one research company for every iHUT.

User Testing 91

User Testing Product Research Customer Experience Testing 91

Pragmatic Marketing

APRIL 27, 2020

iHUT traces its origins to the development and growth of CPG industries in the United States in the late 1800s and early 1900s, through to the formation of the first corporate marketing research departments in the 1920s and 1930s. A Systems Approach. Same Research Company. Use one research company for every iHUT.

User Testing 91

User Testing Product Research Customer Experience Testing 91

UX Studio

SEPTEMBER 6, 2023

Not long ago, we noticed an interesting trend: even businesses that had nothing to do with the usual tech sector were seeking UX studio’s help to improve their websites and apps. Even big B2B players (Business-to-Business) were interested in UX research. We had to think differently when doing research with B2B customers.

User Testing 60

User Testing Customer Feedback Research Software B2B 60

Userpilot

MARCH 18, 2022

Your product messaging should attract the right audience and help them see your product as the perfect solution to their problems. It shows what you can do for them and why they should pick your solution. When writing your product messages, conduct market research, and try to really understand your target buyers.

Research Software 52

Research Software Feedback Software Messaging User Friction 52

Userpilot

NOVEMBER 12, 2023

This is difficult when companies have no budget allocated for such solutions. Instead of going through the product discovery from scratch, research the market and existing competitors. Userpilot is a product adoption platform with product analytics , feedback , and user onboarding features. This may be a big ask.

User Testing 105

User Testing Research Software Customer Experience Analytic Tools 105

Userpilot

MAY 19, 2022

As a UX designer , you aim to create app designs that facilitate the best experience. In comparison, user experience ( UX ) is a broader concept, looking at the entire process even before the user interacts with the product. Website usability testing can be done using tools like Hotjar. And is there a relation between the two?

Customer Experience 97

Customer Experience User Experience User Testing Customer Feedback 97

Mixpanel

FEBRUARY 23, 2021

For a SaaS company, he looks for things like “less than 2% monthly churn” (the flipside of retention), a “clear path to $100k MRR” (growth), and a “5% conversion rate from free to paid” (profitability). ” Startup Grind Jaclyn Allen, Partner Success Manager, and Daniel Reilly, Software Engineer, Startup Grind.

User Testing 130

User Testing Onboarding KPIs Product Research Startups 130

UX Studio

APRIL 25, 2019

Let’s jump into branding research! When does the time come for this type of research? A snapshot of tools and techniques. How we conducted brand research on our UX studio brand. How we conducted brand research on our UX studio brand. Takeaways on branding research. Do research! Do research!

User Testing 74

User Testing Product Research Research Software Branding 74

Product Management University

NOVEMBER 13, 2018

Very early in the process all buyers conduct research to learn about potential solutions. They scour the web, instantly return emails and phone calls, attend webinars and engage with sales people whose solutions are a possibility. After the information gathering is complete, the comparison of potential solutions begins.

Positioning 100

Positioning Product Research Research Software Workshop 100

Revulytics

AUGUST 4, 2017

But usage intelligence for desktop applications across different operating systems isn’t its best game and, as such, it’s really not playing at the game’s highest level, and will have a hard time ever being as good at it as those who have focused on it for years. No ability to close the feedback loop.

Data Visualization 63

Data Visualization Reporting Tools Analytic Tools Customer Feedback 63

BrainMates

OCTOBER 20, 2024

How to Conduct a Product Comparison That Adds Real Value By ADRIENNE TAN A Product Comparison is more than just a list of features or capabilities; it’s a strategic tool to understand where your product stands in the market and how it meets (or exceeds) user needs compared to competitors.

Customer Feedback 40

Customer Feedback User Testing Customer Experience Product Research 40

Business of Software Conference

JULY 7, 2021

In this guest post Paul Kenny (founder of Ocean Learning and long time BoS participant and speaker) argues that software and SaaS “proven sales playbooks” are BS. Our CRM system can prompt the team to make the optimum number of calls, to follow up efficiently and to be better at predicting call or demo outcomes.

Research Software 69

Research Software Technical Advisors Customer Experience Data Visualization 69

Userpilot

FEBRUARY 21, 2023

Which tool for no-code growth is worth your time and money; Appcues or Spekit? Or is there another in-app onboarding software that is superior than the two? Choosing a tool can sometimes feel like a gamble and the plethora of no-code tools available today just adds to the confusion. Let’s get started.

Analytic Tools 52

Analytic Tools Feedback Software Research Software Software Review 52

Userzoom

APRIL 23, 2020

Director of UX Research at UserZoom – was kind enough to answer them. Question: My company understands the value of UX and does support research. However, the pattern seems to be that they launch something quickly without any up-front human research, which then goes awry. Webinar On-Demand. Answer: Lovely question.

Webinar 83

Webinar Product Research User Testing UX 83

Amplitude

MARCH 11, 2020

Ideally, stakeholders come to the table with informed and researched perspectives as to how they would force rank feature priorities and what the features could achieve once delivered. This involves defining the core user(s), articulating the user’s “ jobs to be done “, and identifying how the company is differentiated.

Data Visualization 100

Data Visualization User Testing Product Strategy Product Research 100

UX Studio

AUGUST 27, 2019

Your landing page offers the most trivial example of using the value proposition, but it can appear anywhere you need to convince your customer quickly: in an advertisement, the App Store, whatever. . Example App Store. We can easily confuse the value proposition with other marketing related tools. 1) What do you do?

User Testing 85

User Testing Research Software User Friction Customer Experience 85

Imaginary Cloud - Design

APRIL 7, 2021

Learninghubz is a learning platform focused on organizations to deliver business and technical skills. Research. ? a mobile app or a website) regarding its user experience. This process consists of research, evaluation, and execution. As said before, Learninghubz is a learning platform focused on organizations.

Research Software 63

Research Software UX Customer Experience Feedback Software 63

Gainsight

JULY 16, 2019

The daily life of a product manager is busy—you don’t have time to waste on software that doesn’t fit your needs. It might seem like a time sink at first, but thoroughly researching solutions will save you time in the long run. With that in mind, we’ve put together a comparison breakdown to help you out.

Analytic Tools 45

Analytic Tools Data Visualization Feedback Software Research Software 45

Gainsight

JUNE 20, 2019

Luckily, there are more solutions available than ever before to help product managers solve these issues. With so many solutions available, how do you know which one is right for you? Every platform and tool claims to be the best in their field, but how do you know which is the best choice for you? Comparisons.

Data Visualization 45

Data Visualization Analytic Tools Feedback Software Reporting Tools 45