Mind the Product

MAY 29, 2018

Mind the Product returns to Davies Symphony Hall in San Francisco on July 16-17 and promises to be one of our best product conferences yet, with a leadership forum, more workshops, more networking events around the conference, and more fun than ever before. Dan Olsen, Author and Consultant. Leadership Forum.

Technical Cofounder 77

Technical Cofounder Fractional CTO CTO Coach User Testing 77

DISQO

JANUARY 15, 2020

Brings Proven Track Record Leading High-Growth Enterprise SaaS Companies. the personalized email platform for the world’s fastest growing retailers, where he had responsibility for the go-to-market, partnerships and finance functions. Holland has also held leadership positions in product management at The Nielsen Company. “We

Product Research 52

Product Research Research Software Feedback Software User Testing 52

DISQO

JANUARY 15, 2020

Brings Proven Track Record Leading High-Growth Enterprise SaaS Companies. the personalized email platform for the world’s fastest growing retailers, where he had responsibility for the go-to-market, partnerships and finance functions. Holland has also held leadership positions in product management at The Nielsen Company. “We

Product Research 52

Product Research Research Software Feedback Software User Testing 52

DISQO

JANUARY 15, 2020

Brings Proven Track Record Leading High-Growth Enterprise SaaS Companies. the personalized email platform for the world’s fastest growing retailers, where he had responsibility for the go-to-market, partnerships and finance functions. Holland has also held leadership positions in product management at The Nielsen Company. “We

Research Software 52

Research Software User Testing Data Visualization Customer Feedback 52

Mironov Consulting

DECEMBER 31, 2019

For those of us who’ve stepped into the Head of Product role a dozen times or more, these are clear indications that senior product leadership is missing. Rich has led B2B/enterprise product management teams at every stage of company evolution, and helped a score of clients hire strong product leaders. product strategy.

Artificial Inteligence 52

Artificial Inteligence Finance Leadership B2B 52

PMLesson's Ace the PM Interview

MAY 19, 2020

Why are you leaving consulting? You'll get the chance to work on a variety of brands under the Verison Media umbrella including Yahoo Mail, Yahoo Finance, AOL, and TechCrunch. Common behavioral questions include: Why PM? Tell me about a time you failed. How do you prioritize features?

User Testing 98

User Testing Analytic Tools Product Management Product Manager 98

PMLesson's Ace the PM Interview

MAY 19, 2020

Why are you leaving consulting? You'll get the chance to work on a variety of brands under the Verison Media umbrella including Yahoo Mail, Yahoo Finance, AOL, and TechCrunch. Common behavioral questions include: Why PM? Tell me about a time you failed. How do you prioritize features?

User Testing 52

User Testing Analytic Tools Product Management Product Manager 52

Mironov Consulting

FEBRUARY 6, 2020

I’m often asked what KPIs B2B/enterprise product folks should use, or what OKRs they should choose. Why KPIs from consumer companies don’t fit well with B2B/enterprise. Just as every organization needs a finance/accounting team that follows GAAP and tracks cashflow. But I find they don’t map well to enterprise companies.

B2B 118

B2B Enterprise Onboarding KPIs User Testing 118

Mironov Consulting

MAY 18, 2024

Something that comes up periodically in my product leadership coaching sessions: “As a Director or VP of Product, how do I get folks outside my immediate span of control to make improvements or do their jobs better or take my advice?”    In scope means that they own the decision/action, but might consult others. 

Technical Advisors 59

Technical Advisors Technical Review Weak Development Team Product Research 59

The Product Coalition

MAY 22, 2019

For example: O: Become a leader in the enterprise KR: Launch v2.2 Top-Down OKRs Here are some other anti-patterns I commonly encounter: Managers create the OKRs for the employees Product managers create the OKRs for the team The finance team defines the expected results for everyone The problem is this?—?goals

Onboarding KPIs 60

Onboarding KPIs Reporting Tools Weak Development Team Workshop 60

Amplitude

NOVEMBER 11, 2019

Over the last year, we’ve seen more and more companies–from Fortune 100 enterprises, like Microsoft, to high-growth innovators, like Intuit–leveraging behavioral data and product intelligence to build fantastic product experiences. How did you start your career? SS: Why did you join Amplitude?

Analytic Tools 15

Analytic Tools Feedback Software Data Visualization Customer Experience 15

Mironov Consulting

SEPTEMBER 14, 2020

Over the last three decades, across 10 full-time jobs and 150 consulting clients, I’ve headed up product teams 18 times (mostly as interim VP ) and helped another dozen companies choose their Head of Product. It’s no wonder that folks are confused, frustrated, and fail to get the product leadership they need.

Reporting Tools 145

Reporting Tools Analytic Tools Onboarding KPIs Data Visualization 145

Mironov Consulting

AUGUST 15, 2016

In the enterprise space, sales are lumpy and a couple of deals may represent most of this quarter’s new revenue. Our sales team gets paid to bring in individual deals – huge ones, if possible – and Finance has probably forecast this one into next quarter’s revenue. More is better, and much more is much better. Up and to the right!

User Testing 63

User Testing Customer Experience Reporting Tools Customer Feedback 63

Intercom, Inc.

OCTOBER 29, 2019

Indeed, among our customers were B2C companies, small businesses, and large enterprises along with customers in places and industries well beyond Silicon Valley. For example, our leadership team might decide to focus our company strategy on targeting the segments with the best revenue retention. Informing our approach to the market.

User Testing 184

User Testing Data Visualization Customer Experience Customer Feedback 184

Mironov Consulting

MARCH 4, 2020

A pattern I’ve seen 4 or 5 times seems worth describing, since other folks may be experiencing it: a very early-stage B2B/enterprise company brings on a full sales team before finding product/market fit. First, let’s recapping the basics of why we hire enterprise sales teams and what they do. Here’s my gross simplification.

User Testing 69

User Testing Enterprise Weak Development Team Product Research 69

Mironov Consulting

APRIL 8, 2024

  Implementation teams want our locked-down, unified, single-code-line platform to be more easily extended in unique ways for each enterprise installation. As much as we talk about company-level alignment, every functional group sees a different subset of shortcomings in our products and processes. 

Technical Review 65

Technical Review Software Review Finance Product Research 65

Mironov Consulting

JANUARY 17, 2017

The most frequent response from enterprise product managers is “Of course! When an enterprise sales teams pulls a product manager into a customer meeting, it’s to address a very narrow issue on a specific deal. And (at least at enterprise companies), these meetings are not representative of our overall customer base.

User Testing 32

User Testing Product Research Reporting Tools Data Visualization 32

Business of Software Conference

FEBRUARY 16, 2021

And then we, we started to sell like big enterprises. 11:22 Mark: And were you considering equity finance at the same time? 19:57 Mark: And what can you say about that, in terms of kind of finances of the business when you were raising? Did you say oh, well, my consulting company was called info zerk. Was it profitable?

Feedback Software 59

Feedback Software Weak Development Team Customer Communications Customer Experience 59

ProductPlan

MARCH 5, 2021

Product managers in more extensive enterprise settings can even operate under titles that don’t distinctly list out “product manager” in it. You’ll be consulted for advice on the process, relationships, tactical moves, etc., Identify and mitigate enterprise risk. You might not need hands-on product experience.

User Testing 132

User Testing Product Research Product Management Product Manager 132

Intercom, Inc.

SEPTEMBER 8, 2021

At Slack, she rose through the ranks from an Account Executive to a Senior Enterprise Leader, and by the time she left Slack six years later, their revenue had grown from about $12 million in ARR to more than a billion dollars. By the time that I actually left Slack, I was senior manager of enterprise. Is it true enterprise?

Weak Development Team 118

Weak Development Team Feedback Software User Testing Customer Experience 118

Mironov Consulting

DECEMBER 29, 2022

 but not in consulting days or developer hours or use-it-or-lose-it prepaid service agreements.  There’s  Hitting revenue targets means finding more projects, expanding project scope, building unique artifacts, hiring and deploying more implementers and consultants.  Which billable).  Building

Reporting Tools 111

Reporting Tools Data Visualization Software Review Technical Review 111

Mironov Consulting

MAY 24, 2022

 But Engineering usually tracks this, and the Finance team reports it to our CFO and Board every quarter.  Thus   BTW, that must be paired with leadership-level cultural changes to reward thinking before action, and executive applause when we spend a little time/money to sidestep a major disaster.  We

Product Research 143

Product Research Reporting Tools Technical Review Onboarding KPIs 143

ProductPlan

MARCH 5, 2021

Product managers in more extensive enterprise settings can even operate under titles that don’t distinctly list out “product manager” in it. You’ll be consulted for advice on the process, relationships, tactical moves, etc., Identify and mitigate enterprise risk. You might not need hands-on product experience.

User Testing 98

User Testing Product Research Product Management Product Manager 98

Mironov Consulting

JULY 27, 2023

Lately, I’ve been writing a lot about entirely predictable goal misalignments between the maker side (product, engineering, design) and the go-to-market side (sales, marketing, customer success) of tech firms, especially at B2B/enterprise software companies.  That  This is a must-close.”

Information 98

Information Weak Development Team Reporting Tools Technical Review 98

Mironov Consulting

SEPTEMBER 23, 2023

Services companies (aka custom development, agencies, outsourcing/nearshoring, contract engineering, consultancies, any work-for-hire) primarily market/sell the time and expertise of their people.  Work Should Finance carefully track true ARR and services work on existing deals?  Should  How much leeway do we have?

Reporting Tools 80

Reporting Tools Data Visualization Analytic Tools Feedback Software 80

Atlassian

JANUARY 27, 2022

Wins for enterprise customers. Cloud Enterprise editions of our products now meet some of the most stringent compliance standards in the world, including those of the European Banking Authority (EBA) and Germany’s Bundesanstalt für Finanzdienstleistungsaufsicht (BaFin). Forrester Wave, Enterprise Service Management Q4 2021.

Reporting Tools 52

Reporting Tools Data Visualization Analytic Tools Research Software 52

BrainMates

APRIL 2, 2019

Great Product Managers deliver products for a market segment, not for an individual or for one enterprise customer. Being a Product Manager is a leadership role, not an order-taker role. Product Managers work across functional groups, traversing different domains from Technical teams to Finance groups and almost everybody in between.

Product Management 99

Product Management Product Manager Customer Experience Data Visualization 99

ProductPlan

APRIL 23, 2019

Enterprise. Enterprise. Sales is selling it, customer service supports it, engineering is building it, QA is testing it, marketing is positioning it, and finance is counting the money it brings in. Other than executive leadership, no other part of the company is as focused on big-picture strategy like the product team.

Feedback Software 65

Feedback Software Research Software Product Management Product Manager 65

Business of Software Conference

AUGUST 30, 2019

It’s finance and budgeting software. So my husband and I have been using YNAB to manage our personal finances for maybe three to four years. And then when I switched over to consulting after leaving my in-house role I set up an account to also manage the business finances. Ready to take control of your finances?’.

Research Software 40

Research Software Messaging Analytic Tools Feedback Software 40

Mironov Consulting

MARCH 26, 2022

" At the leadership level, I see a fundamental disconnect between the folks defining/building software products and the folks marketing/selling them: The "maker" side of the house defines prioritization as committing to fewer things in order to finish the most important ones. With a fresh set next week.)

Analytic Tools 145

Analytic Tools Data Visualization Reporting Tools Customer Experience 145

Hutwork

MARCH 19, 2018

Written by real-world product managers at the Product School, these experts teach classes while working at enterprises like Facebook, Google, LinkedIn, PayPal, Netflix, and more. Melanie Franklin is a change management consultant and trainer. Their advice is hard-hitting and worth every penny. By Melanie Franklin.

Books 67

Books Research Software Feedback Software Weak Development Team 67

DISQO

AUGUST 10, 2015

They host a series of events focused on media, enterprise, mobile, and general product. Upcoming events: <code/enterprise> – on November 14-15, 2016 in CA, the Code/Enterprise series offers insights and analysis to guide executives and entrepreneurs toward the issues and players that matter most to enterprise technology.

Events 40

Events User Testing Product Research Data Visualization 40

DISQO

AUGUST 10, 2015

They host a series of events focused on media, enterprise, mobile, and general product. Upcoming events: <code/enterprise> – on November 14-15, 2016 in CA, the Code/Enterprise series offers insights and analysis to guide executives and entrepreneurs toward the issues and players that matter most to enterprise technology.

Events 40

Events User Testing Product Research Data Visualization 40

DISQO

AUGUST 10, 2015

They host a series of events focused on media, enterprise, mobile, and general product. Upcoming events: <code/enterprise> – on November 14-15, 2016 in CA, the Code/Enterprise series offers insights and analysis to guide executives and entrepreneurs toward the issues and players that matter most to enterprise technology.

Events 40

Events User Testing Data Visualization Product Management 40

The Product Coalition

FEBRUARY 26, 2022

One particular example, UpBank, I’d argue one of the most underrated and successful software companies in Australia, only has Product Designers with one single product leadership role. From this education, the influence of elaborate management consulting style frameworks appeared, which frankly, stakeholders care very little about.

User Testing 172

User Testing Weak Development Team Customer Experience Customer Feedback 172

Business of Software Conference

FEBRUARY 10, 2020

With a background in chemistry and pharmacology and being an MIT MBA with a focus on finance and economics, Isa’s corporate career started at Pfizer where she was a chemist and data scientist before moving to JP Morgan Chase. We actually started out in the work in the strictly enterprise software. Mark Littlewood : Zero.

Reporting Tools 40

Reporting Tools Analytic Tools Feedback Software Customer Experience 40

Business of Software Conference

MARCH 24, 2021

I graduated with a degree in finance, I didn’t want to work at a bank. That wasn’t my, I don’t know, I just got a degree in finance because I felt like I could I was good at it. So there is discussion and other people involved in that discussion, we consult with other people and other people bring their ideas to us.

Feedback Software 40

Feedback Software Research Software User Testing Data Visualization 40