The Product Coalition

APRIL 2, 2022

Although they are not our direct reports, we are accountable for the team’s performance and our Product. I hardly imagine Product Managers with autocratic leadership thriving in this environment. Another kind of leadership and tactics might result in a better outcome. Leadership Inspiring and guiding individuals and groups.

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Product Management Product Manager User Testing Customer Experience 152

Bain Public

MARCH 20, 2021

(Montreal, Canada) – Paul Ortchanian, Founder, CEO, Head of Product, Data and Strategy of Bain Public , will be leading a workshop on March 30th, 2021 in collaboration with EcoFuel : a specialized and personalized accelerator dedicated to seed stage cleantech startups. About Paul Ortchanian. About Bain Public.

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Workshop Biotechnology Research Software Data Visualization 52

People-First Product Leadership

SEPTEMBER 17, 2023

The insight comes together to define the team culture one is joining and the best way to introduce any necessary changes. Suggested Approach Look over materials referenced during your first 30 and 60 days and identify areas where you now have questions and/or more insight would be beneficial.

Research Software 52

Research Software Data Visualization Analytic Tools Feedback Software 52

Gainsight

OCTOBER 5, 2020

April studied the example and then posed a question that resulted from recent experience where the database solution her employer sold was identified as a business intelligence tool or a data warehouse. It isn’t the same thing as messaging, which is a common misconception. . ” According to April: .

Positioning 59

Positioning Analytic Tools Data Visualization Strategy 59

Gainsight

OCTOBER 1, 2021

Over time, CS evolved when more CSMs and CS leadership looked to improve and standardize its practices, processes, and procedures. . CS Ops Leadership. From Data and Processes to People and Systems, their responsibilities mirrored Sales Operations, step by step. Some may report to the Sales VP. Who would oversee them?

Reporting Tools 52

Reporting Tools Technical Advisors User Testing Construction 52

Intercom, Inc.

MARCH 12, 2019

But to get it right, we had to learn to work from our hypotheses, lean into the data and get comfortable with pivoting quickly. Armed with this insight and strong efforts from the team, we were able to meaningfully increase the ROI of the team over time. Here’s what I’ve learned so far, distilled into five key lessons.

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Weak Development Team Customer Experience User Testing Customer Feedback 171

ProductPlan

SEPTEMBER 3, 2019

One of the odd things about product management is that you’re often strategically directing the work of people who don’t report to you. Certainly, you can’t insist that the marketing department shift its priorities so that it can start working now on your product’s messaging. Product management is becoming more data-driven every year.

Product Management 56

Product Management Product Manager Reporting Tools Data Visualization 56

UX Planet

DECEMBER 19, 2023

When I went to Amazon to report the bad delivery, I noticed that my issue was not listed. Not only does this allow a user to get to desired content more quickly, but a prominent interface distinction between subscribed and non-subscribed content could quiet the visual noise that bombards the user and reduce their overall cognitive load.

UX 52

UX Reporting Tools Customer Experience Data Visualization 52

Intercom, Inc.

AUGUST 22, 2019

Here are five quick takeaways: Content design is a young discipline , and the ways in which it’s practiced change so often that people are inventing new rules, tools and approaches all the time. Improv gave me those tools I needed to get along in daily life. Short on time? I’m a bit of a jack of all trades. Jon: Yes, I did.

User Testing 209

User Testing Research Software Feedback Software Analytic Tools 209

PMLesson's Ace the PM Interview

APRIL 25, 2022

The usual data is in there like most listened to songs and artists. Spotify reports that millions of listeners took to social media to share their listening habits. Use data from your experience to talk to the efficacy of a product launch. Tell me about a time you had to make a decision without much customer data.

Product Marketing 52

Product Marketing Marketing Research Software User Testing 52

Product Innovation Educators

FEBRUARY 5, 2018

He joined us in episode 137 to share a tool for talking like a leader, which is part of increasing your influence. One example of this happened during WWII, when the government was trying to convince women to use more organ meat as a way to help with food shortages. This is your opportunity to tell your story, not present your data.

Seminar 48

Seminar Product Management Product Manager Government 48

ProductPlan

AUGUST 5, 2019

The secret is knowing who needs to know what when, as well as tailoring your message for the intended audience. You’ll be surprised how big the list gets when you start adding everyone up, including: Project team members and leadership. Governance/Compliance/Regulators. Customer support/service. Types of IT stakeholders.

Reporting Tools 54

Reporting Tools Customer Experience Data Visualization Customer Feedback 54

Brian Balfour

SEPTEMBER 26, 2017

Below are a few select things you can research and questions you can ask to give you insight into what growth means at a specific company. How long have they been in a leadership role at this company? How long have they been in a leadership role at this company? Look at their backgrounds What functions were they in previously?

User Testing 65

User Testing Product Research Customer Feedback Customer Experience 65

Mironov Consulting

DECEMBER 29, 2022

IMHO, software product companies are fundamentally different from software services/outsourcing/custom development companies.  Said What do I mean by software product vs software services ?  A  but not in consulting days or developer hours or use-it-or-lose-it prepaid service agreements.  There’s

Reporting Tools 111

Reporting Tools Data Visualization Software Review Technical Review 111

Intercom, Inc.

MAY 25, 2022

Today, there’s a relentless message coming from every VC who’s old enough to own their very own Substack, and it is, “Cut and raise, and cut, and raise, and when you’re raising, raise money for me.” ” So rather than be yet another bad bull’s message, we wanted to be practical.

User Testing 138

User Testing Product Research Roadmap Customer Experience 138

Intercom, Inc.

NOVEMBER 9, 2022

No need to get saddled with historical tech debt or antiquated third-party tools. For innovation hubs to be successful, the leadership must clearly articulate the vision and create space within that vision for innovation to happen. And that’s what we’re exploring today. Early on, maximize your learning speed.

Research Software 226

Research Software Data Visualization User Testing Startups 226

Intercom, Inc.

JANUARY 20, 2022

After all, almost any product or service can be replicated by a competitor. Honest feedback can be hard to take, but it’s essential to develop the type of culture that encourages people to constructively criticize processes, leadership styles, or approaches. Things like road-mapping were taking too long, too much work.

Feedback Software 249

Feedback Software Reporting Tools Product Research Data Visualization 249

Intercom, Inc.

SEPTEMBER 26, 2019

But there is this other area of developer tools: the Twilios and the Stripes of the world. Twilio, I need it for text messages. So those are developer tools for sure. So those are developer tools for sure. From there we actually built some enterprise capabilities that customers wanted around governance and compliance.

User Testing 170

User Testing Data Visualization Customer Experience Weak Development Team 170

Modus Create

APRIL 14, 2020

The usual reasons for skipping user research still apply to design systems — not enough time, not enough budget, can’t convince leadership, etc. Instead, they relegate them to cogs in a machine, with a job to do and a new tool they should be using. Think about it — which tool are you more likely to use?

Research Software 52

Research Software Analytic Tools Feedback Software Systems Review 52

The Product Coalition

FEBRUARY 26, 2022

One particular example, UpBank, I’d argue one of the most underrated and successful software companies in Australia, only has Product Designers with one single product leadership role. Using these ideological tools for your own sanity is great. almost nobody talks about customer needs.

User Testing 170

User Testing Weak Development Team Customer Experience Customer Feedback 170

Business of Software Conference

OCTOBER 11, 2023

Will you be able to use it without data? Will getting the app be dangerous for you?

Research Software 40

Research Software Feedback Software Analytic Tools User Testing 40

ProductPlan

JUNE 20, 2019

How do you make sure you’re delivering the right message in an appropriate format to these heavy hitters, knowing everyone from the CEO on down is casting a critical eye on your every word? The board is the ultimate decision making forum within any organisation,” says board governance expert Julie Garland-McLellan.

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Presentation Roadmap Weak Development Team Customer Feedback 70

Userzoom

APRIL 18, 2018

The General Data Protection Regulation (GDPR) is fast approaching. From May 25th there will be a step-change in how every company in the EU uses and stores personal data. GDPR is a new regulation that came from the EU, which is designed to protect individual’s data more rigorously. There’s a lot of pressure.

User Testing 73

User Testing Product Research Testing UX 73

Userpilot

AUGUST 16, 2023

How to promote data democratization in your SaaS business to improve decision-making ? TL;DR Data democratization is the process of simplifying how data is stored and managed to help non-technical employees access it easily and make data-driven decisions. What is data democratization?

Data Visualization 98

Data Visualization Analytic Tools Feedback Software Reporting Tools 98

Business of Software Conference

OCTOBER 1, 2019

He he’s very analytical and he’s done all the spreadsheets and sweated all the numbers and he’s presented this roadmap to a large group of folks. So when I sit through or I’m supervising a set of product managers or I’m in the executive team, this seems like the drumbeat set of messages. No coincidence.

Roadmap 40

Roadmap Consulting User Testing Weak Development Team 40

Userpilot

SEPTEMBER 14, 2023

Data product managers focus on leveraging data for product development. Product marketing managers develop product positioning , messaging , and differentiation strategies. Irrespective of the type, all product managers must have some common key skills, like strategic thinking, leadership, and customer empathy.

Research Software 105

Research Software Analytic Tools Feedback Software Product Research 105

Intercom, Inc.

JANUARY 28, 2021

Government services shouldn’t be renowned for their endless queues, confusing forms, and excessive bureaucracy. And finally, last year, she joined Code For America as their CEO to do exactly what she does best – to make government work for all. Only then can you understand what an efficient service looks like.

Customer Experience 249

Customer Experience Feedback Software Research Software Government 249

The Product Coalition

SEPTEMBER 25, 2023

It’s a place where your online activities can earn you more than just virtual claps — it’s where you can interact with financial tools and become part of a decentralized digital community. This cryptocurrency finds its home within SocialFi platforms, where it can be traded for goods and services.

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Finance Data Visualization Government Customer Experience 123