Mind the Product

SEPTEMBER 1, 2017

But the training was intense! This sales training laid the foundation for the survival tactics Janna still uses today to manage people. One of the hardest challenges in product management is getting people aligned – especially if they have different reporting lines and objectives. Janna Bastow. Ask questions.

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Product Manager Product Management Data Visualization Weak Development Team 156

Gainsight

MARCH 27, 2025

According to our report, The CS Index 2024 , 55% of companies surveyed are using GRR as a top measurement of Customer Success; 76% of companies indicated that customer retention is another primary revenue metric utilized. Executives are keen on data that ties customer engagements directly to revenue results.

Data Visualization 52

Data Visualization Analytic Tools Customer Experience Reporting Tools 52

Userpilot

JUNE 28, 2024

This guide will provide you with a comprehensive overview of the path to becoming a successful sales enablement manager. TL;DR A sales enablement manager is responsible for managing and supporting the sales team so they can effectively sell your company’s products or services. What is a sales enablement manager?

Data Visualization 40

Data Visualization Analytic Tools Feedback Software Research Software 40

Userpilot

APRIL 14, 2023

Clear goals, excellent UX design, and reliable analytics are the three core ingredients of a successful onboarding strategy. Identifies the stickiest features and tools that help users achieve their goals. Reliable analytics Last but not least, SaaS companies need a reliable way to measure relevant metrics.

Analytic Tools 98

Analytic Tools Research Software Feedback Software Onboarding KPIs 98

Userpilot

JUNE 26, 2024

TL;DR A sales enablement manager is responsible for managing and supporting the sales team so they can effectively sell your company’s products or services. To grow as a sales enablement manager, there are a few tools you need to know of. Surprisingly, however, these tools aren’t just limited to the sales function.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Research Software 52

Userpilot

JUNE 12, 2024

TL;DR A sales enablement manager is responsible for managing and supporting the sales team so they can effectively sell your company’s products or services. The average salary for a sales enablement manager in the United States is $146,200 per year. Looking into tools for sales enablement managers?

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Research Software 52

Intercom, Inc.

APRIL 4, 2019

If you’d like to hear more, you can listen to our full conversation above, or read Jeanne’s insights below. How to bring formal sales into a growing startup. The self-service model requires little to no selling whatsoever, saving time, labor and resources for a growing startup. Using data to drive outbound sales.

Weak Development Team 162

Weak Development Team Outbound User Testing Research Software 162

Pragmatic Marketing

AUGUST 20, 2019

Data Security Becoming Increasingly Important for Consumers With data breaches becoming increasingly common, consumers are realizing that their personal information is at the mercy of the organizations they’re doing business with—resulting in changing attitudes around security. Companies undergo regular security audits.

User Testing 70

User Testing Data Visualization Product Research Reporting Tools 70

Pragmatic Marketing

AUGUST 20, 2019

Data Security Becoming Increasingly Important for Consumers With data breaches becoming increasingly common, consumers are realizing that their personal information is at the mercy of the organizations they’re doing business with—resulting in changing attitudes around security. Companies undergo regular security audits.

User Testing 14

User Testing Data Visualization Product Research Reporting Tools 14

Amplitude

MARCH 11, 2020

Product managers and their teams almost always inform their roadmaps based on various data, market and user insights. You can create sales training and prepare go-to-market plans for upcoming feature launches months in advance. In contrast, a meeting tool that sends meeting reminders to recipients is a specific solution.

Data Visualization 100

Data Visualization User Testing Product Strategy Product Research 100

Mironov Consulting

JULY 27, 2023

Lately, I’ve been writing a lot about entirely predictable goal misalignments between the maker side (product, engineering, design) and the go-to-market side (sales, marketing, customer success) of tech firms, especially at B2B/enterprise software companies.  That

Information 98

Information Weak Development Team Reporting Tools Technical Review 98

The Product Coalition

FEBRUARY 26, 2022

They rarely focus on testing ideas through experimentation, finding market opportunities or learning what customers want, but instead, drown in bureaucratic meetings, arguing with stakeholders (instead of actually engaging in meaningful dialogue with them) and justifying backlog decisions (instead of reporting on outcomes from those choices).

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User Testing Weak Development Team Customer Experience Customer Feedback 201

Userpilot

JUNE 19, 2024

Whether you’re hiring, job hunting, or simply curious, we’ve got you covered with practical insights and ready-to-use resources. TL;DR A sales enablement manager is responsible for managing and supporting the sales team so they can effectively sell your company’s products or services. Let’s dive in!

Analytic Tools 52

Analytic Tools Feedback Software Reporting Tools Research Software 52

Johanna Rothman

MARCH 22, 2023

How to Write for Secondary Readers Polly, a program manager, works with her program team to solve a cross-program problem: status reporting. Up until now, Polly and the program team created a monthly status report. Her ideal readers are the teams doing the work, so they can change their demos and reporting frequency.

Data Visualization 105

Data Visualization Workshop Demo Sales Training 105

Userpilot

SEPTEMBER 18, 2021

Hiring teams look for five key skills during the product marketing interview: communication, collaboration, analytics, and research skills, project management, and prioritization. All my tasks are around product – product updates, feature releases, video tutorial, written tutorials and so on…plus some data analysis.”.

Onboarding KPIs 98

Onboarding KPIs Analytic Tools Product Marketing Research Software 98

Intercom, Inc.

SEPTEMBER 10, 2018

That’s what live chat tools for sales teams make possible. You can keep qualification efficient by enriching leads through a third-party or pulling in data you already have in your CRM. But more and more businesses are starting to ask, why do we make people fill out forms just to talk to us?

Customer Experience 132

Customer Experience Research Software Product Research Data Visualization 132

Userpilot

JUNE 17, 2024

In this guide, we’ll delve into the core responsibilities, salary insights, essential skills, and more, providing you with the knowledge and tools you need to excel as a sales enablement manager. Looking into tools for sales enablement managers? What is a sales enablement manager?

Reporting Tools 52

Reporting Tools Data Visualization Analytic Tools Feedback Software 52

Gainsight

AUGUST 31, 2022

Lacking a data-driven approach, many CX leaders are reactive rather than strategic, cannot identify high-value vs. low-value activities, do not know how specific activities correlate to leading indicators or lagging outcomes, and (therefore) cannot demonstrate the true value of CX to their own executives and boards. Hard data.

Data Visualization 52

Data Visualization Customer Experience Sales Training Construction 52

Pragmatic Marketing

DECEMBER 20, 2019

Sprout Social , which develops social media management, advocacy and analytics software for businesses, has mushroomed to 500 employees in its short, nine-year history. General sales support. Sales content. Moving forward, I have my eye on things like strategic customer insights, partner marketing and pricing strategy/intel.

Positioning 70

Positioning Product Marketing Marketing Analytic Tools 70

Pragmatic Marketing

DECEMBER 20, 2019

Sprout Social , which develops social media management, advocacy and analytics software for businesses, has mushroomed to 500 employees in its short, nine-year history. General sales support. Sales content. Moving forward, I have my eye on things like strategic customer insights, partner marketing and pricing strategy/intel.

Positioning 70

Positioning Product Marketing Marketing Analytic Tools 70

Mind the Product

AUGUST 20, 2018

As your sales team begins to sell the product, they will take over the forecasting effort by registering and tracking specific sales opportunities by customer, often using a Customer Relationship Management (CRM) software system. Increased sales training, promotion, and product improvements are some of the actions to be considered.

Customer Experience 104

Customer Experience User Testing Management Management 104

ProductPlan

NOVEMBER 19, 2021

How will we connect our strategic product blueprint to other task-management tools to keep everyone across the team up to date? Building your product’s strategic schedule, including timelines for development milestones, marketing campaigns, sales training, etc. For example, tools for: Data analytics.

Research Software 59

Research Software Analytic Tools Systems Review Development Team Review 59

Gainsight

DECEMBER 15, 2023

In addition to talking about business value, outcomes, and opportunities, be prepared to produce and discuss bottom-line data in a way that leadership is used to. “You If you break down what Sales and CS do, a lot of the activities are the same,” says Dhaliwal. And doing so will help you shine in front of the rest of the organization.”

Sales Training 52

Sales Training Customer Experience Reporting Tools Data Visualization 52

Userpilot

SEPTEMBER 18, 2021

Hiring teams look for five key skills during the product marketing interview: communication, collaboration, analytics, and research skills, project management, and prioritization. All my tasks are around product – product updates, feature releases, video tutorial, written tutorials and so on…plus some data analysis.”.

Onboarding KPIs 52

Onboarding KPIs Analytic Tools Product Marketing Research Software 52

Userpilot

SEPTEMBER 18, 2021

Hiring teams look for five key skills during the product marketing interview: communication, collaboration, analytics, and research skills, project management, and prioritization. All my tasks are around product – product updates, feature releases, video tutorial, written tutorials and so on…plus some data analysis.”.

Onboarding KPIs 52

Onboarding KPIs Analytic Tools Product Marketing Research Software 52

Userpilot

SEPTEMBER 18, 2021

Hiring teams look for five key skills during the product marketing interview: communication, collaboration, analytics, and research skills, project management, and prioritization. All my tasks are around product – product updates, feature releases, video tutorial, written tutorials and so on…plus some data analysis.”.

Onboarding KPIs 40

Onboarding KPIs Analytic Tools Product Marketing Research Software 40

Gainsight

DECEMBER 23, 2019

So on the top, human first leadership, the idea is basically, although customer success as we’ll talk about is a lot about data analytics and renewals and things like that. Number three is what we call “Customer Data Infrastructure.” It’s not just sort of a CS thing or a service thing.

Customer Experience 52

Customer Experience User Testing Customer Feedback B2C 52

Pragmatic Marketing

OCTOBER 11, 2019

Hello and welcome to the Pragmatic Live podcast series where we tackle the biggest challenges facing today's product management, product marketing, and other market and data driven professionals with some of the best minds in the industry. You know, I think we're going out and we're looking to see what's happening in our space.

Product launches 70

Product launches User Testing Research Software Product Research 70

Pragmatic Marketing

OCTOBER 11, 2019

Hello and welcome to the Pragmatic Live podcast series where we tackle the biggest challenges facing today's product management, product marketing, and other market and data driven professionals with some of the best minds in the industry. You know, I think we're going out and we're looking to see what's happening in our space.

Product launches 70

Product launches User Testing Research Software Product Research 70

Intercom, Inc.

JANUARY 16, 2019

If you want to build a revenue engine that will fuel long-term growth, you need to build and scale your sales org with intention. Only then will you have the foundation to consistently win new customers, upsell existing ones and see the kind of predictable growth that’ll be the making of your company. LB Harvey, VP of Sales, Intercom.

Weak Development Team 157

Weak Development Team Data Visualization Strategy User Testing 157

Business of Software Conference

NOVEMBER 30, 2020

So the background on this is interesting, if you go and look at the data on this stuff, the data shows that customers want this. And so this set of data right here, I pulled from this amazing book called The Challenger Sale, which did it did a great big long to go in depth research study of what makes a good salesperson effective.

Research Software 64

Research Software User Testing Positioning Product Research 64

Intercom, Inc.

JUNE 3, 2021

There’s no use in taking a few months to build an epic 40-page report on the next move when the idea is to be fast and agile. And the 40-page report took as long as it would to nearly hire the team and get them to build a product. When it comes to making your business case, however, try not to overthink it. So you can overthink this.

Strategy 229

Strategy Feedback Software Research Software Software Review 229

Business of Software Conference

NOVEMBER 28, 2019

There are three main aspects to sales: Planning, Selling, and Tools. This talk from Stephen Allott takes you throught the journey of planning for success and which rules and tools can help and hinder your organization. From generating good leads, to spotting good sales people and how to motivate them to be better.

Research Software 40

Research Software Analytic Tools Data Visualization Software Review 40