Userpilot

MAY 1, 2024

Before starting his own venture, Lenny worked in the product and engineering teams of companies like Airbnb and Neustar. Following the acquisition, he transitioned from engineering to the product team , marking a pivotal moment in his career. How did Lenny Rachitsky get started in product management?

Feedback Software 102

Feedback Software Analytic Tools User Testing Customer Feedback 102

Intercom, Inc.

OCTOBER 22, 2020

As he puts it: In the latest episode in our Scale series, Intercom’s Dee Reddy caught up with Nate to learn how to tune in to the voice of the customer, and how a holistic approach to customer experience can be the ultimate brand differentiator. Strategy and leadership. Experience engineering. Voice of the customer.

Data Visualization 218

Data Visualization Reporting Tools Customer Experience Customer Feedback 218

The Product Coalition

MARCH 18, 2022

Given that we have finite engineering and product resources, what is the path forward?” You could have more competition, and the core value prop is not differentiated enough. Product and Engineering Team Churn Product teams are usually relatively small at this stage. What would that balance look like?

Customer Experience 190

Customer Experience Onboarding KPIs User Testing Customer Feedback 190

Intercom, Inc.

JULY 28, 2022

Sanj started working at Salesforce back in 2005, when the company had around 1,000 employees and a few hundred million in revenue, and he was a part of its growth for 14 years, holding several leadership positions in multiple markets in EMEA. It’s very transparent, very collaborative, and filled with really smart, amazing people.

Feedback Software 210

Feedback Software Customer Feedback Customer Experience Weak Development Team 210

Sequent Learning

DECEMBER 20, 2023

Product managers act as the bridge between stakeholders, engineers, marketers, and other teams. Beyond technical prowess, they possess strong leadership, communication, and problem-solving skills, making tough decisions to ensure the product’s success. Product Development and Roadmapping : Collaboration is the key.

User Testing 52

User Testing Customer Feedback Certifications Product Management 52

The Product Coalition

FEBRUARY 25, 2024

Key metrics such as subscriber retention rates, average watch time, and Net Promoter Score (NPS) have been instrumental in evaluating the success of Netflix’s personalized recommendation engine.

Analytic Tools 100

Analytic Tools Entertainment Customer Experience Data Visualization 100

Modus Create

DECEMBER 10, 2021

We elected to partner with JLL because they understand our culture and differentiated talent model, and are equally invested in building employee engagement.”. We are excited to partner with Modus because of its strong founder leadership, long-standing customer-centric approach, and the passion and energy that permeates its global workforce.

Healthcare 98

Healthcare Consulting Differentiation Leadership 98

Mironov Consulting

DECEMBER 5, 2023

  But it’s of zero help to Product, Engineering, Marketing, or other organizations that need to make choices about the few critical things we’ll do next year.  ”  “Once Finance tells us how many developers we can hire next year, Engineering can assign teams to possible roadmap items.”

Data Visualization 78

Data Visualization Strategy Artificial Inteligence Weak Development Team 78

Userpilot

DECEMBER 13, 2023

A robust UX strategy is also a valuable differentiator helping you stand out in competitive markets. Consequently, it can differentiate your product in the market and give you an edge over competitors. Developers/engineers – help to validate the technical viability of the UX strategy and implement it.

Research Software 104

Research Software Analytic Tools Feedback Software User Testing 104

Mironov Consulting

OCTOBER 7, 2020

As the leadership team gets tired of interim progress reports and longer-than-expected delivery dates, they lose heart and lose trust in the “maker” side of the company. This is a difficult framing issue, which can reinforce deep-seated beliefs that engineering organizations don’t work hard, are flagrantly inefficient, or need more oversight.

Reporting Tools 137

Reporting Tools Weak Development Team Customer Experience Product Research 137

Product Talk

NOVEMBER 8, 2023

Product leadership coach Petra Wille became fascinated with the idea of Communities of Practice because in her experience, they were the differentiating factor between companies that had successful product orgs and those that didn’t. In learning and development circles, this type of community is known as a “Community of Practice.”

Product Research 208

Product Research Books Research Software Analytic Tools 208

Mixpanel

APRIL 27, 2020

Neil Rahilly, Mixpanel’s VP of Product and Design, walks us through how product management leadership priorities change as you move from startup through scale up and all the way to enterprise. Amazon, for example, tries to break down their engineering teams into what they call “two-pizza” teams—teams that you could feed with two pizzas.

User Testing 89

User Testing Customer Feedback Differentiation Startups 89

Product Innovation Educators

JUNE 21, 2021

The Pipeline allows leadership to communicate a ranked list of priorities. The Market Requirements Event involves customer-facing people like sales and marketing, and it’s led by product management with developers and engineers present. The Pipeline allows leadership to communicate a ranked list of priorities.

Development 95

Development Customer Experience Differentiation Events 95

Bain Public

AUGUST 22, 2022

Bain Public is looking for a talented candidate to join our Product team with a focus on Business and Engineering. Second, to assist and work in collaboration with the rest of the Product Management team and third, to work in collaboration with our broader team – which includes UX/UI, Engineering and a team of Data Scientists.

Research Software 52

Research Software Technical Advisors Artificial Inteligence Product Research 52

Userpilot

JULY 17, 2023

In larger organizations, they may work side by side with QA engineers, product marketers , data analysts , or product ops managers. Navigating the corporate landscape to secure the leadership’s buy-in and resources is a big part of their job. They lead a team that consists of developers and designers.

Analytic Tools 98

Analytic Tools Feedback Software Research Software Product Research 98

Gainsight

SEPTEMBER 12, 2023

As Customer Success becomes an increasingly strategic function in an economy that demands efficiency, arming CS leadership with the data they need to make intelligent decisions is more critical than ever. “I Kennedy says she’s working with her engineering team to develop “a bot to help assign accounts to CSMs when new accounts come in.”

Generative AI 52

Generative AI Reporting Tools Customer Experience Product Research 52

The Product Guy

DECEMBER 6, 2018

After every discussion with customers, sales, service, leadership and my colleagues, I was left with a laundry list of problems that needed my attention. For example, in one of the features, engineering leadership wanted me to cut down on the scope to accommodate the ask within the expected timeline.

Reporting Tools 140

Reporting Tools Customer Experience Product Management Product Manager 140

Bain Public

JANUARY 24, 2022

Bain Public is looking for a talented candidate to join our Product team with a focus on Business and Engineering. Second, to assist and work in collaboration with the rest of the Product Management team and third, to work in collaboration with our broader team – which includes UX/UI, Engineering and a team of Data Scientists.

Research Software 52

Research Software Technical Advisors Artificial Inteligence Product Research 52

Bain Public

JANUARY 24, 2022

Bain Public is looking for a talented intern to join our Product team with a focus on Business and Engineering. Second, to assist and work in collaboration with the rest of the Product Management team and third, to work in collaboration with our broader team – which includes UX/UI, Engineering and a team of Data Scientists.

Research Software 52

Research Software Technical Advisors Artificial Inteligence Product Research 52

Bain Public

JANUARY 24, 2022

Bain Public is looking for a talented intern to join our Product team with a focus on Business and Engineering. Second, to assist and work in collaboration with the rest of the Product Management team and third, to work in collaboration with our broader team – which includes UX/UI, Engineering and a team of Data Scientists.

Research Software 52

Research Software Technical Advisors Artificial Inteligence Product Research 52

Product Warrior

MARCH 9, 2023

If we want to maximise our investment in engineers, designers, and product managers, they must be empowered to understand the root causes of problems to find the most effective and valuable solutions to those problems. It presents product managers, engineers, and designers with nothing they can directly impact. Hungry for more?

Product Strategy 52

Product Strategy Roadmap Onboarding KPIs Strategy 52

Product Warrior

MARCH 9, 2023

If we want to maximise our investment in engineers, designers, and product managers, they must be empowered to understand the root causes of problems to find the most effective and valuable solutions to those problems. It presents product managers, engineers, and designers with nothing they can directly impact. Hungry for more?

Product Strategy 52

Product Strategy Roadmap Onboarding KPIs Strategy 52

Mind the Product

JANUARY 16, 2020

Transitioning from a functional role such as marketing or engineering to product can seem daunting, especially if your education and experience aren’t specifically tailored to product, but it can be done. Reverse engineer the role. Why Is Product Management Growing in Popularity? Challenges You Might Face. What is your current role?

Data Visualization 119

Data Visualization Customer Experience Customer Feedback Transportation 119

Mixpanel

APRIL 27, 2020

Neil Rahilly, Mixpanel’s VP of Product and Design, walks us through how product management leadership priorities change as you move from startup through scale up and all the way to enterprise. Amazon, for example, tries to break down their engineering teams into what they call “two-pizza” teams—teams that you could feed with two pizzas.

User Testing 59

User Testing Customer Feedback Differentiation Startups 59

Intercom, Inc.

OCTOBER 14, 2019

Products like Amazon Web Services (AWS) and the rise of engineering talent globally have reduced the barrier of entry for software startups in recent years. Now we need to deliver something beyond product information and walkthroughs to add the kind of value that will differentiate us from our competitors.

Research Software 162

Research Software Software Review Customer Experience Differentiation 162

Product Warrior

DECEMBER 7, 2022

It is filled with complexities, so strategy must share the direct impact designers, engineers, and product managers' software is going to have. Done well, you will align leadership and empower product teams leading to market differentiation and growth. The full series is listed below.

Weak Development Team 52

Weak Development Team Product Strategy Strategy Feedback Software 52

Intercom, Inc.

MAY 16, 2019

To differentiate yourself in a crowded market, ease of use is only part of the equation. Brian: A core part of the pitch for Product Tours is that you don’t need to use up your precious engineering and design time to make first-class onboarding. But then when we reviewed the proposal with leadership, we actually got pushback.

Reporting Tools 106

Reporting Tools Feedback Software Research Software Customer Experience 106

Gainsight

JULY 11, 2023

A few years later, in 2012, my company was acquired by SPS Commerce (NASDAQ SPSC), and as part of that acquisition, I joined their leadership team. We’ve built a fantastic culture on our core values, won NJ’s Best Place to Work four years running, and became a sought-out destination for aspiring software engineers in Poland.

Education 40

Education Vision Customer Experience Differentiation 40

The Product Guy

OCTOBER 9, 2018

However, this is a naïve analysis that overlooks lost market share due to poor strategic thinking, or the demoralizing effect on engineers having to repeatedly rewrite code because of poor product-market fit. consulting engineer, helping customers implement Chef’s products. operations engineer across a wide variety of industries.

Weak Development Team 130

Weak Development Team Product Strategy Strategy Development 130

Modus Create

FEBRUARY 24, 2020

Organizations from early-stage startups to mature enterprises have been prioritizing design and its methods as a competitive differentiator for years. Under supportive leadership, designers can be enabled to ask the right questions, explore divergent paths, and validate assumptions through controlled experimentation. user group events.

User Testing 106

User Testing Product Research Customer Experience CTO 106

Amplitude

MARCH 11, 2020

Output-based product roadmapping frequently looks like jostling and negotiating to sequence a given set of features over time and across several swimlanes, each representing an engineering team. Earlier last year, before we transitioned to outcome-based planning, the leadership team at Yesware did a thought exercise during an offsite.

Data Visualization 100

Data Visualization User Testing Product Strategy Product Research 100

Product Management Unpacked

AUGUST 8, 2018

Finally, the product management software organization Pendo in their State of Leadership report states that 44.7% Product management under engineering is also a disaster. I believe that an effective product management organization defines ‘WHAT’ the product is or will do and engineering /development defines ‘HOW’ it will do it.

User Testing 101

User Testing Product Management Product Manager Reporting Tools 101

Department of Product

OCTOBER 5, 2023

(NN Group) Case studies – How Lyft’s engineering teams preserve data quality High-quality data is necessary for the success of every data-driven company. Lyfts engineering teams explain how they do it. If we keep to this metaphor, we know the critical place to focus is that 20% differentiation. All yours, all free.

Analytic Tools 52

Analytic Tools Research Software Artificial Inteligence Data Visualization 52

Product Innovation Educators

MARCH 21, 2022

The go-to-market (GTM) process involves many different teams, including engineering, product, marketing, and management. Companies dedicate most of their resources to engineering and product development and very little to messaging about their value propositions. Marketing teams and engineering teams rarely communicate about delays.

User Testing 62

User Testing Marketing Strategy Customer Experience 62

Antwak Blog

APRIL 9, 2021

This ingrained behaviour needs to be consciously differentiated and changed when it affects hiring or promotions. These must be conducted with respect to genders in order to gauge the following – leadership roles, pay gap at different roles, paternity and maternity leaves etc. Conduct regular performance audits – .

Customer Experience 52

Customer Experience Workshop Differentiation Positioning 52

Gainsight

JUNE 13, 2022

While many industry pundits are gloomy about the company’s prospects based on these latest numbers, the truth is that Netflix is an amazing company with amazing leadership in co-CEOs Reed Hastings and Ted Sarandos — two business leaders who know their success is all about the customer. Crank up the innovation engine.

Data Visualization 52

Data Visualization User Testing Reporting Tools Feedback Software 52

Izenda

JUNE 28, 2020

Company size differentiates the depth of thinking a product manager takes when developing the product strategy and roadmap. They’ll work to eliminate gaps between engineering teams and sales and marketing. Able to maintain strong ownership/leadership of process. Knowledgeable of engineering bandwidth value.

Analytic Tools 56

Analytic Tools Feedback Software Product Management Product Manager 56