The Product Coalition

MARCH 23, 2022

With the actual definition of management as processing facts in differentiation to leadership, the emotional side and the caring for products and the team seams to fall short. The role of the Product Owner is mainly characterized by agile frameworks, especially Scrum. Also this is not what most Product Managers do! It ist a compromise!

Product Management 155

Product Management Product Manager Differentiation Agile 155

Lenny Rachitsky

SEPTEMBER 3, 2024

Over the past year, Phil Carter has been developing a framework for growing consumer subscription businesses, called the Subscription Value Loop. Companies like Canva, Grammarly, Figma, Notion, and Dropbox are excluded because they are considered B2B SaaS businesses since they have sales teams and sell to both prosumers and enterprises.

User Testing 133

User Testing Feedback Software Framework Onboarding KPIs 133

The Product Coalition

JUNE 10, 2022

Combine for Success Product Management enables Enterprise Service Management for standardization and scaling. I like to think about the Service Management System as the procedural framework for an organization. Latest (for example with ITIL v4) there are also requirements included in, regarding the strategic framework (e.g.

Management 147

Management Management Definition Customer Experience 147

Modus Create

JUNE 7, 2022

You can replace applications that do not differentiate your organization from your competitors with third-party Software-as-a-Service (Saas) or Commercial Off-the-Shelf (COTS) applications. Since these do not differentiate the company, third-party SaaS applications can replace them. . Next, create a modernization plan and roadmap.

Enterprise 75

Enterprise Technical Review Customer Experience Software Review 75

Mind the Product

MARCH 20, 2017

SaaS products often differentiate their packages by features. A free version will get you 2 / 5 capabilities and the Enterprise plan will give you the full suite plus added support. Use a hypothesis framework to give you an ‘unfair advantage’ against your competitors. This results highly actionable data.

Product Research 146

Product Research User Testing Data Visualization Customer Feedback 146

Product Management Unpacked

MAY 26, 2020

UPMC’s ability to respond quickly to market demands boils down to how its teams are aligned with its enterprise-level strategies – a primary focus of Claire’s role. One thing Claire wished she knew before her first day on the job is the Scaled Agile Framework. To her, product strategy and marketing are very alike.

Technical Advisors 160

Technical Advisors Healthcare User Testing Customer Experience 160

Sachin Rekhi

APRIL 12, 2020

I wanted to share his central framework for those looking to develop their strategy chops. Hamilton narrowly defines a successful strategy as creating a route to persistent differential returns for your business. He then further refined his concepts as a business strategy professor at Stanford University.

Strategy 212

Strategy User Testing Technical Review Software Review 212

Product Innovation Educators

APRIL 13, 2018

Consumer goods, SaaS, enterprise products and others have different product and project management needs. 2) Differentiate Yourself. (3) PepsiCo has created a framework for innovation that involves startups using four steps. (1) 8 brand management principles successful product managers should know. (1) 4) Shape Your Brand. (5)

Agile 120

Agile Product Management Product Manager Differentiation 120

Mind the Product

OCTOBER 11, 2019

If you dig deep enough, you’ll notice it isn’t just a framework to see how many people love your product, but also to understand what they’d do if you did not exist, who your competitors are, and what value they derive from you. How do you differentiate a soap’s messaging? Step 1: Understand why Your Customers use Your Product.

Positioning 150

Positioning User Testing Product Research Data Visualization 150

Intercom, Inc.

NOVEMBER 21, 2019

A different approach is the Jobs-to-be-Done framework. The key differentiator here is that, while many companies operate with a theory about their customers, Sprout Social relies on customer data about who their users really are – and what they really want. What they’re thinking, how they’re feeling.

Customer Experience 34

Customer Experience User Testing Customer Feedback User Friction 34

Lenny Rachitsky

JUNE 11, 2024

How does Airtable upsell users to an Enterprise plan? How did Spotify use the Jobs to Be Done framework? Include key features, existing customers, differentiation points, and user reviews. Include key features, existing customers, differentiation points, and user reviews. Learning best practices 16.

User Testing 122

User Testing Research Software Analytic Tools Technical Review 122

Intercom, Inc.

JULY 15, 2021

The whole essence of this, I was a part of the journey to lead with design-based differentiation, and that was a huge draw. Good design in enterprise is really about enabling any user to get their job done in a system or a set of products without any friction. Fergal: Cool. Customers are our north star. A little story.

Research Software 245

Research Software Feedback Software Reporting Tools User Testing 245

The Product Coalition

FEBRUARY 24, 2021

This nimble approach to product management directly influences business outcomes, differentiating the most compelling products from lesser competitors and boosting adoption and customer satisfaction along the way. As a result, the best product managers thrive on their ability to move quickly, minimizing time to market for feature releases.

Research Software 115

Research Software Feedback Software Technical Review Software Review 115

Sachin Rekhi

FEBRUARY 16, 2020

In doing so I hope to help demystify what you actually do in the role, provide a framework for assessing what dimensions of the role you are already good at delivering against, and opportunities for improvement on each. When you initially document these, they should be pretty light-weight.

Data Visualization 218

Data Visualization Product Research User Testing Reporting Tools 218

The Product Coalition

MARCH 26, 2019

Understanding how B2B product management is a different ball game altogether Product folks who have worked on the early stage enterprise products may relate with the title. Building an enterprise product is a whole lot different from building a consumer product. And enterprise is not an individual.

Enterprise 64

Enterprise User Testing Analytic Tools Research Software 64

The Product Coalition

FEBRUARY 26, 2022

Frameworks can’t save you I believe one technique we’ve evolved to escape this tyranny of distractions and a lack of autonomy was to add credibility to the product management role through self-improvement, with a big focus on strategy and management concepts. The better and more logical the framework sounds, the more people will trust you.

User Testing 201

User Testing Weak Development Team Customer Experience Customer Feedback 201

The Product Coalition

MARCH 7, 2023

If all you do is listen to your users without a plan or a decision making framework, you might walk away with no insights or the wrong insights. Being good at user interviews is not equal to simply listening to your users. One the other hand, if you don’t listen to your users, you might lose touch with understanding what your users want.

User Testing 157

User Testing Customer Feedback Customer Experience Data Visualization 157

Userpilot

MAY 30, 2025

WalkMe: Best enterprise product tour platform for employee training across desktop and web. Yes integrate via JS snippet; supports SPA frameworks. WalkMe Enables smart, logic-based product walkthroughs across web and desktop with full user segmentation, personalized paths, and in-app guidance for enterprise environments.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Reporting Tools 52

UX Planet

AUGUST 16, 2024

Here, we will outline a systematic framework for creating a project plan for redesigning websites. This framework will provide a strong foundation for creating your website redesign roadmap in the future. For example, upgrading your front-end framework or CMS can make your marketing team way more effective in the long run.

Analytic Tools 97

Analytic Tools Data Visualization Research Software Feedback Software 97

ProductPlan

JUNE 1, 2023

They could be inspired by new technology, a new business model gaining traction, or a competitor’s differentiating capabilities. Use prioritization frameworks Every decision to build a new feature is a judgment call. Using prioritization frameworks eliminates these isolated judgment calls.

User Testing 98

User Testing User Friction Development Team Review Customer Experience 98

Mind the Product

NOVEMBER 14, 2017

Once the products/services with the segments being targeted (SMB, mid-size/large enterprises, industry types) are mapped out, you can start to rationalise the product/market fit as it relates to your own product. To survive a business must understand the competitive landscape and differentiate its offerings.

Technical Review 110

Technical Review Systems Review Analytic Tools Research Software 110

Userzoom

DECEMBER 11, 2019

This may even become a competitive differentiator. ” As evidenced in the UserZoom State of UX in the Enterprise 2019 report , the combined challenges of embedding research in the product lifecycle and the significant increase in demand for research means hiring some more researchers is not going to be the answer.

Data Visualization 92

Data Visualization User Testing Research Software UX 92

The Product Coalition

NOVEMBER 17, 2023

Development Frameworks: Leverage development frameworks like Truffle or Hardhat for streamlined smart contract development. User Interface Frameworks: Choose user interface frameworks like React or Vue.js Choose Development Tools: Select development tools and frameworks suitable for your chosen blockchain platform.

Analytic Tools 146

Analytic Tools Feedback Software Data Visualization User Testing 146

Userpilot

AUGUST 14, 2024

It involves processes like market and customer research to understand customer needs, product differentiation and messaging , and marketing campaigns. In his presentation, Wes will reveal his groundbreaking framework for building and scaling a product-led business to $10M+ Annual Recurring Revenue (ARR) without a dedicated sales team.

Data Visualization 105

Data Visualization Customer Feedback Analytic Tools Research Software 105

Userpilot

SEPTEMBER 1, 2024

TL;DR A well-aligned pricing framework attracts the right customers, encourages product adoption , and maximizes customer lifetime value. In contrast, a SaaS pricing model is the specific framework or structure used to charge customers based on usage, access level, or feature set. Let’s dive in! value-based , competitive pricing).

Feedback Software 104

Feedback Software Analytic Tools Research Software Data Visualization 104

Indicative

OCTOBER 8, 2020

While early innovation around big data took place within large enterprises and e-commerce companies, capabilities are now available to startups, small businesses, and mid-market companies across a range of industries to better understand customers, improve product performance, optimize marketing, and more. The Mobile Narrative.

Data Visualization 145

Data Visualization Analytic Tools Research Software User Testing 145

Agile Velocity

MAY 20, 2020

As a coach, having worked with countless organizations and executives over the years, from fortune 100 level to start-ups, I’ve reflected on all of the patterns I’ve seen displayed by C-suite level leaders and what differentiates those that have helped create sustainable agility versus those that don’t. . Balancing the Agile Enterprise .

Agile 84

Agile Feedback Software Data Visualization Research Software 84

Modus Create

JUNE 20, 2019

When Atlassian acquired AgileCraft , it added another powerful tool for enterprise management. When larger enterprise customers begin scaling agile, they often have multiple instances of Jira or other tools that enterprises need to get visibility across them to make decisions. What version of Jira is best for you? Conclusion.

Reporting Tools 75

Reporting Tools Data Visualization Software Review Agile 75

Intercom, Inc.

MARCH 19, 2020

Like I said, fairly enterprise-oriented software companies like Notion have super fans. Much of what our original sketch of what key points we needed to make in this book were originally formed by a framework that we developed to educate our clients on what the heck we mean when we talk about how to build a community.

Customer Experience 37

Customer Experience User Testing Customer Feedback Research Software 37

ProductPlan

MAY 7, 2019

Enterprise. Enterprise. Common vision, differentiated objectives. Instead of a long list of context-free features and enhancements the roadmap… Read → How to Choose the Right Feature Prioritization Framework. ProductPlan for the Enterprise. Enterprise IT Roadmap. Try it Free. Integrations.

Customer Experience 98

Customer Experience User Testing Weak Development Team Roadmap 98

Intercom, Inc.

JULY 4, 2019

We wanted to jump into this hot topic to see if we could marry our practical experience with Josh’s framework. There’s a paper from the late ’90s that was published by the Kellogg Foundation, which describes this thing called the Logic Model Framework. I was actually struggling to differentiate. Short on time?

User Testing 212

User Testing Customer Experience Feedback Software Research Software 212

Intercom, Inc.

FEBRUARY 22, 2018

What I find to be one of the biggest hallmarks, if not the hallmark of quality onboarding, is to blur the lines between the core use of your product and the introduction of your product to the point where people can’t really differentiate between the two. It feels like one cohesive experience. I’m busy.

Onboarding KPIs 194

Onboarding KPIs User Testing Customer Experience Research Software 194

Intercom, Inc.

JANUARY 31, 2019

When you say, “We’re not going to do enterprise sales,” and then a massive company waves a massive number of potential dollars in your face, it’s easy to compromise when you haven’t written that out explicitly. Sometimes it’s hard to stand your ground. You can worry about that later. Customers can see, “Okay, I’m strong here.

Customer Experience 165

Customer Experience Customer Feedback User Testing Weak Development Team 165

eG Innovations

MAY 8, 2020

What differentiates eG Enterprise APM? What does the future hold for eG Enterprise APM? The eG Enterprise suite from eG Innovations already addressed these aspects of performance monitoring. A number of other monitors included in eG Enterprise are “out of band” – i.e., they do not run in the application context.

Data Visualization 59

Data Visualization Reporting Tools Analytic Tools Software Review 59

Roadmunk

AUGUST 10, 2017

And for a PM, differentiation becomes more critical. The data you focus on seems to be a key differentiator in SaaS product management. The AARRR framework is always a solid starting point: acquisition , activation , retention , referral and revenue. Switching has become easier. to survive, what would it be? Company: Zuora.

Research Software 73

Research Software Product Management Product Manager Data Visualization 73

Userpilot

JULY 17, 2023

Enterprise companies with multiple or complex products tend to have larger product teams made up of specialists, while startups often have to cope with smaller structures where members perform numerous roles. In enterprise organizations, on the other hand, the roles may be more specialized.

Analytic Tools 98

Analytic Tools Feedback Software Research Software Product Research 98

BrainMates

JULY 23, 2023

These frameworks are designed to improve the effectiveness of teams collaborating on software development. For enterprises, the decision to buy or build software has been trending towards buy, as it has become more cost-effective to purchase and integrate software services than to develop them in-house.

Generative AI 52

Generative AI Research Software Product Research Product Management 52