The Product Coalition

MARCH 23, 2022

Vertical Integration for Startups In the past couple of years, I have worked with multiple startups in an advisory capacity and this has provided an opportunity to think about strategy in innovative ways. While the SAAS model has disrupted this thought process, enterprise software very much depends on forward integrators.

Startups 130

Startups Fractional CTO Technical Review Software Review 130

Mironov Consulting

MARCH 9, 2024

But this crude method can help us differentiate ¥24M from  ¥60M, create some daylight between A$ 50k and A$700k, sort 2 lakh tickets from 80 lakh tickets.    To be useful, Count The Digits and similar heuristics fit into a larger framework where we have strong customer insights and thoughtful goals/strategies/OKRs.

User Testing 59

User Testing Reporting Tools Customer Experience Technical Review 59

Usersnap

SEPTEMBER 29, 2022

In 2022, the competitive strategy is not as much about analyzing the market opportunities but focusing on the satisfaction of customers. ⤵️ What are the levers of SaaS Growth Strategies? Types of SaaS Growth 5 steps to scale SaaS Growth, regardless of your competitive strategy 1. What are the levers of SaaS Growth Strategies?

Feedback Software 52

Feedback Software Research Software User Testing Customer Experience 52

Intercom, Inc.

JULY 29, 2021

We recently sat down with Mark to chat about onboarding in a hypergrowth environment, how that strategy played as the pandemic unfolded, and why taking care of your team is actually the best way to take great care of your customers. We have SMB mid-market enterprise. Here are some of our favorite takeaways from the conversation.

Feedback Software 223

Feedback Software Reporting Tools Customer Experience Weak Development Team 223

Userpilot

JULY 17, 2023

Enterprise companies with multiple or complex products tend to have larger product teams made up of specialists, while startups often have to cope with smaller structures where members perform numerous roles. In enterprise organizations, on the other hand, the roles may be more specialized.

Analytic Tools 98

Analytic Tools Feedback Software Research Software Product Research 98

The Product Coalition

MARCH 7, 2023

If all you do is listen to your users without a plan or a decision making framework, you might walk away with no insights or the wrong insights. Most recently she was the head of product at a peer-to-peer sports betting startup where her product strategy increased MAU by 712%. User interviews can sometimes be a weird experience.

User Testing 124

User Testing Customer Feedback Customer Experience Data Visualization 124

Agile Velocity

MAY 20, 2020

As a coach, having worked with countless organizations and executives over the years, from fortune 100 level to start-ups, I’ve reflected on all of the patterns I’ve seen displayed by C-suite level leaders and what differentiates those that have helped create sustainable agility versus those that don’t. . Balancing the Agile Enterprise .

Agile 77

Agile Feedback Software Data Visualization Research Software 77

Mind the Product

NOVEMBER 14, 2017

Once we have this alignment, the partners must carve out a strategy to reach the goals. That brings us to some fundamental questions – How do we outline a strategy? Current Strategy vs Future Direction. A shift in strategy from a channel partner opens new doors for vendors. Competition and Perceived Value.

Technical Review 74

Technical Review Systems Review Analytic Tools Research Software 74

Department of Product

MAY 22, 2020

Why Product Features Matter Product strategy, features and the value chain What outcomes are you trying to achieve? How does what we’re building align with the wider strategy of the business? But, as Citymapper found out as time went by, feature-based differentiation doesn’t last forever. They’re addictive.

Feedback Software 52

Feedback Software Customer Experience User Testing Customer Feedback 52

Department of Product

JULY 29, 2022

Land and expand strategies explained New markets and disruptive products have more latitude to redefine what customers perceive and want. This is what is called a “land and expand” strategy with a low barrier to try a product. Z” is positioned to establish significant price differential with “Y”.

Positioning 52

Positioning Feedback Software Product Management Product Manager 52

Brian Balfour

AUGUST 3, 2017

This is part five in a series about 4 Frameworks To Grow To $100M+. Marketo Their market is the enterprise. As a result they've differentiated their product on the things that enterprise customers care about: customization, security, and scale (that's their Market Product Fit). Subscribe to get the rest of the series.

Marketing 57

Marketing Outbound User Testing Reporting Tools 57

ProductBoard

DECEMBER 4, 2017

While the loudest voices in the company and customer base are pressuring us to build their favorite feature ideas, other teams are deciding what to build based on criteria that support a cohesive strategy. Clear Product Strategy The whole product team is aligned around key strategic objectives. Let’s take a closer look at each in turn.

Feedback Software 45

Feedback Software Research Software Reporting Tools User Testing 45

Mind the Product

APRIL 6, 2020

Our goal was to define how we would set and communicate the company strategy, and how that strategy would lead OKRs and backlog definition. Product (and company) strategy is the backbone that guides product goal-setting and roadmap definition, although it’s sometimes overlooked or confused with having a vision.

Product Strategy 110

Product Strategy Strategy Feedback Software Customer Experience 110

Roadmunk

SEPTEMBER 21, 2017

So Shopify’s Director of Product, Brandon Chu, developed a framework to streamline that decision-making process. Brandon Chu makes yet another appearance on the list with a different framework; this time to help with prioritization (between projects and within a project). Dear PMs, it’s time to rethink agile at enterprise startups.

Article 81

Article User Testing Product Research Technical Review 81

Modus Create

JUNE 7, 2022

You can replace applications that do not differentiate your organization from your competitors with third-party Software-as-a-Service (Saas) or Commercial Off-the-Shelf (COTS) applications. Since these do not differentiate the company, third-party SaaS applications can replace them. . Next, create a modernization plan and roadmap.

Enterprise 98

Enterprise Technical Review Customer Experience Software Review 98

Intercom, Inc.

NOVEMBER 21, 2019

No one knows this better than Sprout Social’s Director of Marketing Strategy, Tara Robertson. A different approach is the Jobs-to-be-Done framework. I really recommend it, because the biggest differentiator we saw is that in a persona-driven world, you’re really thinking about that fictional character.

Customer Experience 34

Customer Experience User Testing Customer Feedback User Friction 34

ProductPlan

JUNE 1, 2023

But a lack of a clear company strategy (23%), poor prioritization (19%), misallocation of resources (17%), and underdeveloped roadmaps (17%) encompass the vast majority of misfires. They could be inspired by new technology, a new business model gaining traction, or a competitor’s differentiating capabilities.

User Testing 93

User Testing User Friction Development Team Review Reporting Tools 93

Intercom, Inc.

SEPTEMBER 28, 2021

In recent years we have increasingly focused on upmarket, enterprise-scale customers. We solve customer problems by deeply understanding the jobs that they use our product to tackle, often applying the jobs to be done framework. Product management varies depending on your industry, company stage, company leadership, or teammates.

Feedback Software 249

Feedback Software Product Management Product Manager User Testing 249

Intercom, Inc.

JULY 15, 2021

The whole essence of this, I was a part of the journey to lead with design-based differentiation, and that was a huge draw. Good design in enterprise is really about enabling any user to get their job done in a system or a set of products without any friction. Fergal: Cool. Customers are our north star. How do you start?

Research Software 245

Research Software Feedback Software Reporting Tools User Testing 245

Product Innovation Educators

NOVEMBER 7, 2022

For pricing and engagement, we go through the 5Q Framework. Mindbody, which sells fitness plans and software for gyms, sold a few fitness plans, and you didn’t see a lot of differentiation between them. Big enterprises buy differently from individuals. 18:54] What’s another example of pricing strategy?

B2B 88

B2B User Testing Banking Customer Experience 88

Sachin Rekhi

FEBRUARY 16, 2020

I instead define a product manager as driving the vision, strategy, design, and execution of their product. In doing so I hope to help demystify what you actually do in the role, provide a framework for assessing what dimensions of the role you are already good at delivering against, and opportunities for improvement on each.

Data Visualization 217

Data Visualization Product Research User Testing Reporting Tools 217

The Product Coalition

MARCH 26, 2019

Understanding how B2B product management is a different ball game altogether Product folks who have worked on the early stage enterprise products may relate with the title. Building an enterprise product is a whole lot different from building a consumer product. And enterprise is not an individual.

Enterprise 60

Enterprise User Testing Analytic Tools Research Software 60

The Product Guy

JUNE 18, 2020

The FBL is plugging directly into customers and should give you intelligence on why the features haven’t been used, how people are using the features you have and your team should be able to make sense of strategy in response. A decision making framework that I use is. Insights: Synthesizing Insights and Decision Making.

Product Research 165

Product Research Feedback Loop Feedback Software User Testing 165

Business of Software Conference

OCTOBER 11, 2023

Attendee hub can be accessed via QR code on your nametag Code of conduct is available here Members of the team are wearing gray shirts Mayor Baldwin is unfortunately stuck in traffic, but Mark is more excited to meet her Mayor Baldwin will be presenting after the first speaker BoS is in Raleigh to stay: easier trip through immigration, bluegrass festivals, (..)

Research Software 40

Research Software Feedback Software Analytic Tools User Testing 40

Indicative

OCTOBER 8, 2020

You need an analytics solution and data strategy that can help make that information useful. . By the end, we hope you’ll come away with tips for building an effective Customer Analytics strategy for your company’s product and marketing teams. . billion video gamers around the world — and 16% of U.S. What Is Gaming Analytics?

Data Visualization 145

Data Visualization Analytic Tools Research Software User Testing 145

eG Innovations

SEPTEMBER 14, 2022

Their solutions are also available with the UK Government’s Digital Market place under the G-Cloud Framework. Southern Housing Group (SHG) digital cloud transformation, application roadmap and hybrid strategy, design, delivery and managed service. Government and Public sector buyers can view all our services listed on the framework.

Government 52

Government Data Visualization Customer Experience Framework 52

Mind the Product

OCTOBER 11, 2019

How you prioritize, marketing campaigns, sales strategy, it all changes based on how your product is positioned. If you dig deep enough, you’ll notice it isn’t just a framework to see how many people love your product, but also to understand what they’d do if you did not exist, who your competitors are, and what value they derive from you.

Positioning 100

Positioning User Testing Product Research Data Visualization 100

The Product Coalition

FEBRUARY 26, 2022

Frameworks can’t save you I believe one technique we’ve evolved to escape this tyranny of distractions and a lack of autonomy was to add credibility to the product management role through self-improvement, with a big focus on strategy and management concepts. So what things are the biggest wastes of time? What can be cut first?

User Testing 174

User Testing Weak Development Team Customer Experience Customer Feedback 174

Department of Product

AUGUST 22, 2022

A health check as a diagnostic tool Product strategy isn’t simply about clear decision making; before you can even begin to make any decisions about the direction of your product, you need to spend some time in diagnostic mode where you try to build a big picture snapshot of the health of your product.

User Testing 52

User Testing Feedback Software Customer Experience Product Research 52

Intercom, Inc.

FEBRUARY 22, 2018

Secondly, just as Ruairí wrote recently , your onboarding strategy must adapt over time as your product and business evolve. If it’s an enterprise product, it better make them look good to their colleagues. It was setting it up with this fun sort of joke framework, what’s red and white and whatever all over.

Onboarding KPIs 194

Onboarding KPIs User Testing Customer Experience Research Software 194

The Product Coalition

OCTOBER 8, 2018

Keep on reading this article in order to get a better idea what a product management framework is, and why is essential for every startup? Well, the concept of product management is increasingly prevalent for both the startups and enterprise companies, but it’s still difficult to define it in a single sentence.

Startups 60

Startups User Testing Customer Feedback Product Management 60

BrainStation Product Management

AUGUST 7, 2019

In fact, interviewees come from all sorts of industries and their discussions – which rarely clock in above the half-hour mark – cover everything including arts, science, user experience, strategy, career tips, design, differentiation, and metrics. . The podcast recently interviewed Jason Field, BrainStration’s Founder and CEO.

User Testing 63

User Testing Research Software Product Research Product Management 63

Amplitude

NOVEMBER 30, 2020

A strong customer experience management (CEM) strategy helps you create a framework for how to meet or exceed customer expectations. This strategy is especially important when scaling your business. At Amplitude, we think of CEM as a strategy. Your CEM strategy is a way to insulate your company from the competition.

Reporting Tools 52

Reporting Tools Analytic Tools Customer Experience Feedback Software 52

Roadmunk

AUGUST 10, 2017

And for a PM, differentiation becomes more critical. The data you focus on seems to be a key differentiator in SaaS product management. The AARRR framework is always a solid starting point: acquisition , activation , retention , referral and revenue. Switching has become easier. to survive, what would it be? Company: Zuora.

Research Software 73

Research Software Product Management Product Manager Data Visualization 73

Balsamiq

APRIL 23, 2018

First off, they created the User Centered Design Canvas , a powerful tool for analyzing product/market fit, value proposition, brand strategy, and more in a single document. With incremental data-driven improvements we provide predictable and safe UX changes to the products, incorporating companies’ legacies into their product strategies.

User Testing 73

User Testing UX Data Visualization Research Software 73

eG Innovations

APRIL 12, 2022

Some teams may resort to manually searching downtime alerting websites, but this is a hit-or-miss and is not an optimal strategy. In Figure 4, you can see how an APM solution ( eG Enterprise in this example), enables you to collate all the relevant data to prove that an issue occurred and details including: What was the payment gateway error?

Data Visualization 52

Data Visualization Reporting Tools Research Software Customer Experience 52

Intercom, Inc.

JANUARY 31, 2019

The process of defining your positioning strategy is not a one-and-done deal – in a crowded marketplace, it needs to be an ongoing exercise. Ambient Strategy founder and CEO April Dunford on the symptoms of weak positioning. For today’s episode, we’re sharing go-to-market insights from past interviews that have resonated with us.

Customer Experience 165

Customer Experience Customer Feedback User Testing Weak Development Team 165