The Product Guy

JUNE 18, 2020

Product management comes down to discipline and process. How do you manage their expectations? . Don’t make decisions solely based on competitors, but know who your competitors are, their differentiating capabilities, their shortcomings, and how to shed light on their shortcomings without ever talking poorly about a competitor.

Product Research 412

Product Research Feedback Loop Feedback Software User Testing 412

Product Management University

MAY 24, 2021

Your product management maturity model isn’t so much about what your team can do. But if customer value is always the end game, make quantifiable customer outcomes the driving force in your product management maturity model and the path becomes shorter, faster and easier to measure. The Role of the Solutions Manager.

User Testing 246

User Testing Customer Experience Product Manager Product Management 246

The Product Guy

OCTOBER 9, 2018

I became a product manager because I wanted to take a more strategic role at my company. First, I did not know how to frame, develop and present product strategy in a systematic way, and second, as a startup, my company has not historically had a good track record of strategy being developed outside of senior management (read: founder).

Weak Development Team 326

Weak Development Team Product Strategy Strategy Development 326

The Product Guy

APRIL 4, 2017

In a recent live stream from one of our mentors of The Product Mentor , Chris Butler, lead a conversation around “Business Development vs. Product Management”. Jordan Bergtraum VP Product Management, ServiceChannel. Jordan is a Management level, revenue-driven, B2B SaaS Product Management and Project Management leader.

Analytic Tools 268

Analytic Tools Research Software CTO Coach Development 268

The Product Coalition

MAY 11, 2022

Finally, “ Building for Business: Product Management in Enterprise Software ” is a truly B2B-focused Product Management book, written by Blair Reeves (Salesforce) and Benjamin Gaines (Adobe) for “all the ones who aren’t part of the Silicon Valley startup bread”. But why is working in enterprise software now different?

Enterprise 155

Enterprise User Testing Feedback Software Technical Advisors 155

The Product Guy

JANUARY 5, 2017

In our a recent live stream from one of our mentors of The Product Mentor , Vikas Batra, lead a conversation around “Emotional Intelligence for Product Managers”. Jordan Bergtraum VP Product Management, ServiceChannel. Jordan is a Management level, revenue-driven, B2B SaaS Product Management and Project Management leader.

Analytic Tools 271

Analytic Tools Research Software CTO Coach Fractional CTO 271

The Product Guy

JUNE 15, 2017

Sharing product information within your company is one of the most valuable things you can do as a product manager. if you recently discovered a new competitor that you think would be valuable for others to know about, or if you want to highlight how a potential new feature could be a differentiator for your company’s solution vs. others).

User Testing 292

User Testing Feedback Software Customer Feedback Research Software 292

Product Innovation Educators

MAY 24, 2021

How product managers can solve positioning, packaging, and pricing for their products. He is the Head of Product Marketing at Narvar, an enterprise-grade customer engagement platform for retailers. Summary of some concepts discussed for product managers. [1:49] 17:39] What is the role of product managers in the PPP process?

Product Research 211

Product Research Differentiation Customer Feedback Enterprise 211

Intercom, Inc.

SEPTEMBER 28, 2021

For product managers, this means evolving to build for upmarket companies while ensuring Intercom’s long-standing customers remain at the center of what we do. Product management varies depending on your industry, company stage, company leadership, or teammates. This approach was crucial to designing our Articles product.

Feedback Software 249

Feedback Software Product Manager Product Management Customer Feedback 249

The Product Guy

JANUARY 18, 2018

The most important lesson I learned in The Product Mentor program with Jeremy and Zoe was that Product Management has a language. All ideas were rated on some additional key criteria apart from financial gains/losses such as: customer value, regulatory requirement, ease of adoption, whether it was a differentiator for us in the market or not.

Differentiation 252

Differentiation Product Research Data Visualization Customer Experience 252

Product Management Unpacked

MARCH 5, 2019

There are many methodologies for feature prioritization in product management. If you are a product manager dealing with this, beware that one size doesn’t fit all. Product feature prioritization is one of the most difficult parts of a product manager’s job. And how does a product manager best communicate feature priorities?

Reporting Tools 176

Reporting Tools Research Software Feedback Software User Testing 176

Mind the Product

MARCH 20, 2020

Quoting Georgie Smallwood, CPO of European digital bank N26, Melissa explains that the skills of a product leader are essentially those of a product manager but with wider scope. She condemns the SAFe framework, which separates the role of product owner and product manager, asserting the former as tactical and the latter strategic.

User Testing 253

User Testing Product Research Customer Feedback Customer Experience 253

Johanna Rothman

JUNE 21, 2023

The telco product/program managers were our Customers, because they bought our products to integrate into their products and services. When We Might Have Access to Users As a program manager, I worked closely with their program manager, to integrate our product into their product. I called that program manager my Customer.

User Testing 119

User Testing Customer Feedback Customer Experience Differentiation 119

The Product Coalition

MARCH 23, 2022

If you’re into building up or developing an organisation or you’re deep into agile coaching, sooner or later you might come around the question for a Product Manager and/or a Product Owner. Introducing Product Management means to install a discipline and to make the company product led and vision oriented. There is no need to differ.

Product Manager 155

Product Manager Product Management Differentiation Management 155

The Product Guy

APRIL 23, 2019

For a Product Manager, building the right product is more important than building the product right.”. What differentiates you from others? You could possibly do all this yourself in the role of a product manager. Participating in live-streamed product management lessons and Q&A. Don’t be the lone wolf.”.

Product Research 352

Product Research User Testing Customer Experience Customer Feedback 352

The Product Coalition

JUNE 10, 2022

Let’s describe it as “Batman versus Superman” # Declared variables Superman = "Service Management" Batman = "Product Management" In the past few months I got the feeling everybody is talking about Services, with the extremely important focus on customer-centricity, but products and market-orientation are more and more out of focus.

Management 147

Management Management Definition Customer Experience 147

Product Innovation Educators

MAY 24, 2021

How product managers can solve positioning, packaging, and pricing for their products. He is the Head of Product Marketing at Narvar, an enterprise-grade customer engagement platform for retailers. Summary of some concepts discussed for product managers. [1:49] 17:39] What is the role of product managers in the PPP process?

Product Research 156

Product Research Differentiation Customer Feedback Enterprise 156

Intercom, Inc.

APRIL 6, 2022

For fast-growing and enterprise organizations, the ability to personalize customer communication in a way that’s scalable is business critical. Wayne Stewart, Atlassian’s Head of CSS Cloud Growth – DevOps & IT, led the support team at incident management platform Opsgenie before it was acquired by Atlassian in 2018.

Customer Experience 230

Customer Experience User Testing Customer Feedback Customer Communications 230

The Product Guy

MARCH 16, 2018

Product management requires product strategy. Having no formal product management training, I found myself inheriting three products areas in the span of six months as my company continued to reorganize. Marissa Fong is a product manager based in New York City. What are your customers’ needs? About Marissa Fong. Jeremy Horn.

Product Strategy 246

Product Strategy Strategy Reporting Tools Feedback Software 246

Amplitude

NOVEMBER 12, 2019

After understanding specific user personas who might actually need the technology (which frankly, could be very clunky when worn frequently), Google Glass then pivoted towards selling to enterprise customers. 2 is key for most successful product managers, because it allows them to predict the future.

Analytic Tools 94

Analytic Tools Onboarding KPIs Enterprise Data Visualization 94

NextBigWhat

DECEMBER 28, 2020

As everything around us evolves, the product management role will get to play a crucial role in shaping up the new (digital) world. NoCode + API Product Management. It’s time to stitch them together and I believe, NoCode Product Management is going to be a crucial role in enabling businesses to go digital. Community).

Research Software 137

Research Software Feedback Software User Testing Product Manager 137

The Product Guy

FEBRUARY 18, 2017

The Product Mentor is a program designed to pair Product Mentors and Mentees from around the World, across all industries, from start-up to enterprise, guided by the fundamental goals… Better Decisions. Jordan Bergtraum VP Product Management, ServiceChannel. Ladislav Bartos Product Manager, Gumtree.com. Better Products.

Analytic Tools 240

Analytic Tools Research Software CTO Coach Fractional CTO 240

Alchemer Mobile

SEPTEMBER 3, 2020

We’ve been in this global crisis for long enough that most enterprises have gained enough of an understanding of what’s going on so they can stop treading water and start swimming toward the future. Watch: Q&A with a senior product manager from Dunkin’ The first two apps below are in the restaurant industry.

Travel 246

Travel Feedback Software Research Software Data Visualization 246

Sachin Rekhi

FEBRUARY 16, 2020

Mastering the craft of product management is no easy task. I instead define a product manager as driving the vision, strategy, design, and execution of their product. It's equally important for product managers to think about each of these four dimensions as having a concrete set of deliverables. Vision: Vision Narrative.

Data Visualization 218

Data Visualization Product Research User Testing Reporting Tools 218

The Product Coalition

MARCH 18, 2022

Around that time, a healthy startup should have established: A solid team A great product/service with at least one core value proposition A base of loyal and highly satisfied customers Once the founder sees good traction with 50+ enterprise customers and/or thousands of users, they face a dilemma. Are there capacity or incentive issues?

Customer Experience 205

Customer Experience Customer Feedback User Testing Onboarding KPIs 205

Product Innovation Educators

NOVEMBER 7, 2022

Marcos is a pricing specialist with deep roots in product management, having served in roles from product manager to executive senior director for product management. Summary of some concepts discussed for product managers. [2:18] Big enterprises buy differently from individuals. 17:35] What are you 5Q questions?

B2B 237

B2B User Testing Customer Experience Banking 237

Mind the Product

FEBRUARY 19, 2019

What are the benefits of taking on such an initiative, and how does product management give you the best possible chance of success? Digital transformation is “the use of technology to radically improve performance or reach of enterprises”, according to an MIT and Capgemini white paper. That’s where product management comes in.

White Paper 165

White Paper Analytic Tools Technical Review Data Visualization 165

The Product Guy

MARCH 2, 2017

The Product Mentor is a program designed to pair Product Mentors and Mentees from around the World, across all industries, from start-up to enterprise, guided by the fundamental goals… Better Decisions. Jordan Bergtraum VP Product Management, ServiceChannel. Dustin Levy Director of Product Management, Gentex Corporation.

Analytic Tools 150

Analytic Tools Research Software CTO Coach Product Manager 150

The Product Guy

JANUARY 31, 2017

The Product Mentor is a program designed to pair Product Mentors and Mentees from around the World, across all industries, from start-up to enterprise, guided by the fundamental goals… Better Decisions. Jordan Bergtraum VP Product Management, ServiceChannel. Ladislav Bartos Product Manager, Gumtree.com. Better Products.

Analytic Tools 150

Analytic Tools Research Software Customer Experience User Testing 150

Product Management University

NOVEMBER 14, 2022

For example, if you’re marketing the value of your “enterprise financial management” portfolio to hospitals, you’d communicate how it ultimately gives them a competitive advantage (better patient experience) via greater financial flexibility to execute their top strategic priorities. Product Marketing is Key to Portfolio Marketing.

Product Marketing 147

Product Marketing Marketing Reporting Tools Healthcare 147

The Product Guy

FEBRUARY 2, 2017

The Product Mentor is a program designed to pair Product Mentors and Mentees from around the World, across all industries, from start-up to enterprise, guided by the fundamental goals… Better Decisions. Jordan Bergtraum VP Product Management, ServiceChannel. Ladislav Bartos Product Manager, Gumtree.com. Better Products.

Analytic Tools 150

Analytic Tools Research Software CTO Coach Fractional CTO 150

Intercom, Inc.

FEBRUARY 6, 2020

Since then, she’s helped grow the Udemy’s B2B SaaS arm to more than 5,000 enterprise customers, which include the likes of Pinterest, Adidas, and General Mills. Turning a sales objection into a unique differentiator. Rather than shying away from the marketplace, she embraced it as Udemy for Business’ unique differentiator.

Feedback Software 243

Feedback Software Analytic Tools Research Software Data Visualization 243

The Product Guy

MAY 15, 2017

The Product Mentor is a program designed to pair Product Mentors and Mentees from around the World, across all industries, from start-up to enterprise, guided by the fundamental goals… Better Decisions. Jordan Bergtraum VP Product Management, ServiceChannel. Dustin Levy Director of Product Management, Gentex Corporation.

Analytic Tools 225

Analytic Tools Research Software Product Strategy CTO Coach 225

Product Innovation Educators

APRIL 13, 2018

Each week I scour articles, wading through the dogs, and bringing you the best insights to help product managers and innovators be heroes. Agile, Kanban & Scrum for product management in different contexts. Consumer goods, SaaS, enterprise products and others have different product and project management needs.

Agile 120

Agile Product Manager Product Management Differentiation 120

The Product Coalition

JANUARY 12, 2022

They kept their model away from traditional sales-led growth through product innovation, customer experience and still managed to be best-in-class. The brief background, in the beginning, might have given an idea for solving the differentiation strategy cases. Grammarly, DropBox, Slack, Zoom are synonyms of product lead growth.

Research Software 196

Research Software Technical Review Strategy Product Research 196

Mind the Product

AUGUST 1, 2019

Whether it’s to stay competitive, differentiated, or solve for what they believe are their customers’ needs, some companies get locked into a cycle of feature FOMO – fear of missing out – that ends up stalling product innovation. Of course, product teams need to develop and ship new features. What Causes Feature FOMO?

Reporting Tools 190

Reporting Tools Data Visualization Customer Experience Product Research 190

The Product Guy

OCTOBER 18, 2019

As product managers, we need to be skilled in a variety of areas from defining features and requirements to understanding customers, analyzing usage metrics, prioritizing features, managing releases, and the list goes on. In my experience as a product manager, strategy has been one of the toughest skills to develop.

Data Visualization 170

Data Visualization Strategy Product Manager Product Management 170