article thumbnail

Consumers want to be heard – how omnichannel feedback helps you tune in

Alchemer Mobile

Organizations across state and local government, as well as the private sector, interact with diverse audiences. By continuously improving their products and services based on real customer feedback, they can differentiate themselves in crowded markets.

article thumbnail

344: State of product management performance in 2021 – with Greg Geracie

Product Innovation Educators

The study researches the factors that differentiate successful product teams from the rest of the pack. 1% in government. The study researches the factors that differentiate successful product teams from the rest of the pack. 1% in government. * Summary of some concepts discussed for product managers. [2:08]

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

The Product of You by Melissa Perri

Mind the Product

Communication, Melissa says, will be the make or break differential when it comes to making it into the C-Suite. Enterprise CPO – At an enterprise level the role is less about growth and more about operations and governance, while strategy is pushed down to product lines. Communication.

article thumbnail

Why your privacy ecosystem is crucial in the age of GDPR

Intercom, Inc.

When the current EU data protection laws were introduced in 1995, they were governing an industry that had just launched Internet Explorer 1 and DVDs. Proper GDPR knowledge will be a huge differentiator for sales people as it will determine whether the customer trusts to get involved with you or opts out at an early stage.

article thumbnail

Succeeding with Product Delivery and Scrum: 10 Tips for Product People

Roman Pichler

1] As simple as this sounds, there is a catch: To create value with Scrum, you must understand who the users and customers are, why people would want to use and pay for the product, which business benefits it should generate, and, in the case of commercial products, which features differentiate it from competing offerings.

article thumbnail

Tools of the Trade: Visualizing Discovery with Opportunity Solution Trees

Product Talk

Mallory Klenda is a Senior Product Manager at PayIt , a platform that enables government agencies to digitize any service and associated payments in a single, easy-to-use solution for residents and agency staff alike. Thomas believes Vistaly’s key differentiator is the fact that the tool guides users to behave in specific ways.

article thumbnail

Are you a Builder or an Optimizer?

Mind the Product

My earliest job in tech was building an app for a government agency that hadn’t yet launched. There’s a lot of overlap in skills between builders and optimizers, but what really pushes the differentiation between them is what lights the types up, as well as what burns them out. Balance and Growth.