Usersnap

SEPTEMBER 29, 2022

Differentiated SaaS Growth. The differentiated growth approach is creating a product with unique features which can make it stand out from the crowd. Creating a differentiated product increases the chances of a competitive advantage, which may lead to higher returns. Nonetheless, they generate healthy profits.

Feedback Software 52

Feedback Software Research Software User Testing Customer Experience 52

Product Management Unpacked

MAY 13, 2020

This approach not only gave the brand man — eventually the brand manager — ownership of a given brand, but it also allowed P&G to better differentiate the various brands in its portfolio. Today, product management has evolved into one of the most critical roles in software organizations.

Reporting Tools 173

Reporting Tools Research Software Technical Review User Testing 173

Intercom, Inc.

JANUARY 28, 2019

Marketable – be attractive enough to differentiate itself from competitors. Reliable – business critical software can’t have features with bugs that go unresolved for years. But it’s important for both sales and product leadership to remember you can’t “table stakes” your way to a dominant market position.

Software Review 193

Software Review Differentiation Roadmap Customer Experience 193

Mironov Consulting

MAY 2, 2019

But I’ve been working with several clients who build long-lived industrial hardware — and whose core operating assumptions can make it difficult to add revenue software products to their portfolio. Increasingly, these same companies build software to monitor, adjust, and analyze the real-time performance of their underlying equipment.

Reporting Tools 91

Reporting Tools Analytic Tools Research Software Data Visualization 91

Gainsight

SEPTEMBER 22, 2023

For example, what truly differentiates HubSpot from Klaviyo? Technology companies, in particular, adopted these points of differentiation to gain market share. Thought Leadership Think of any well-established company. Thought leadership can help raise your company’s profile and increase brand—and product—awareness.

Education 52

Education User Friction Customer Experience Customer Feedback 52

Intercom, Inc.

JANUARY 24, 2023

Market All business messengers had become homogenised, we needed to differentiate. Users have rising expectations for premium-grade messaging software, similar to the apps they use every day: Whatsapp, Messages, and Slack. Build alignment Generate clarity and excitement with teams and leadership. A framing to set the scene.

Vision 118

Vision Feedback Software Customer Experience User Testing 118

Mironov Consulting

OCTOBER 7, 2020

I talk with lots of executives from the go-to-market side of the house who think that building serious software is as easy – and easily estimatable – as building a fence. As the leadership team gets tired of interim progress reports and longer-than-expected delivery dates, they lose heart and lose trust in the “maker” side of the company.

Reporting Tools 137

Reporting Tools Weak Development Team Customer Experience Product Research 137

Gainsight

SEPTEMBER 12, 2023

As Customer Success becomes an increasingly strategic function in an economy that demands efficiency, arming CS leadership with the data they need to make intelligent decisions is more critical than ever. “I Generative AI is radically transforming how we do business and develop software.

Generative AI 52

Generative AI Reporting Tools Customer Experience Product Research 52

Intercom, Inc.

OCTOBER 14, 2019

“The old world of sales was akin to a high stakes poker table” If you’ve tried shopping for software in the last two decades, you’ve likely experienced the old world of sales. This is largely due to a couple factors: Software buyers are more educated than ever before. Embrace a culture of transparency, from the top down.

Research Software 162

Research Software Software Review Customer Experience Differentiation 162

Product Talk

NOVEMBER 8, 2023

Product leadership coach Petra Wille became fascinated with the idea of Communities of Practice because in her experience, they were the differentiating factor between companies that had successful product orgs and those that didn’t. In learning and development circles, this type of community is known as a “Community of Practice.”

Product Research 208

Product Research Books Research Software Analytic Tools 208

Business of Software Conference

SEPTEMBER 1, 2023

Monday 2 October Mayor Baldwin Mayor Baldwin will welcome Business of Software Conference to Raleigh on behalf of the city. Book now Learn how great SaaS & software companies are run We produce exceptional conferences & content that will help you build better products & companies.

Data Visualization 52

Data Visualization Banking Customer Experience Framework 52

Mixpanel

APRIL 27, 2020

Neil Rahilly, Mixpanel’s VP of Product and Design, walks us through how product management leadership priorities change as you move from startup through scale up and all the way to enterprise. Startup: Set ruthless priorities. When you’re a startup and you’re looking for product-market fit, you need to be ruthless.

User Testing 89

User Testing Customer Feedback Differentiation Startups 89

Product Warrior

DECEMBER 7, 2022

People creating solutions need to see how they create a direct impact Making software is not like manufacturing thousands of widgets which all look the same, even when the technology is very well understood. Done well, you will align leadership and empower product teams leading to market differentiation and growth.

Weak Development Team 52

Weak Development Team Product Strategy Strategy Feedback Software 52

Bain Public

AUGUST 22, 2022

Teams Work with leadership, and Product Analysts on day-to-day growth and performance of the team Play a supportive role in the thought leadership process; contribute to workshop documents and articles Proactively share creative ideas to extend existing mandates. Measure the impact of the released features output through data.

Research Software 52

Research Software Technical Advisors Artificial Inteligence Product Research 52

ProductPlan

AUGUST 10, 2023

It’s not sexy and won’t land the leadership team any TED Talks. It also provides more visual ways to ensure your roadmap has the right balance between big bets and incremental gains and differentiates between the lengthier timelines big bets demand and the rapid-fire short-term wins that get cranked out on the regular.

Reporting Tools 94

Reporting Tools Feedback Software Product Research User Testing 94

ProductPlan

APRIL 29, 2022

This means the messaging and marketing focus on educating the market about what differentiates their new product from the available alternatives. Product differentiation. Therefore, product differentiation takes the lead in what gets communicated and emphasized during the launch. Brand Extension and Expansion.

Product launches 52

Product launches Research Software User Testing Differentiation 52

Gainsight

JULY 11, 2023

A few years later, in 2012, my company was acquired by SPS Commerce (NASDAQ SPSC), and as part of that acquisition, I joined their leadership team. We’ve built a fantastic culture on our core values, won NJ’s Best Place to Work four years running, and became a sought-out destination for aspiring software engineers in Poland.

Education 40

Education Vision Customer Experience Differentiation 40

Tyner Blain

MARCH 31, 2024

I’ll demonstrate with a facilitation exercise I ran for a leadership team where we shaped a product – in this case, a bespoke transformation services engagement. The first step, problem discovery, was to elicit the collection of problems which were of concern for the leadership team.

Weak Development Team 59

Weak Development Team Customer Experience Product Research Leadership 59

Bain Public

JANUARY 24, 2022

Teams Work with leadership, and Product Analysts on day-to-day growth and performance of the team Play a supportive role in the thought leadership process; contribute to workshop documents and articles Proactively share creative ideas to extend existing mandates. Measure the impact of the released features output through data.

Research Software 52

Research Software Technical Advisors Artificial Inteligence Product Research 52

Bain Public

JANUARY 24, 2022

Teams Work with leadership, and Product Analysts on day-to-day growth and performance of the team Play a supportive role in the thought leadership process; contribute to workshop documents and articles Proactively share creative ideas to extend existing mandates. Measure the impact of the released features output through data.

Research Software 52

Research Software Technical Advisors Artificial Inteligence Product Research 52

Bain Public

JANUARY 24, 2022

Teams Work with leadership, and Product Analysts on day-to-day growth and performance of the team Play a supportive role in the thought leadership process; contribute to workshop documents and articles Proactively share creative ideas to extend existing mandates. Measure the impact of the released features output through data.

Research Software 52

Research Software Technical Advisors Artificial Inteligence Product Research 52

ProductPlan

JUNE 5, 2020

The course covers basics like assessing target opportunities, building software products, and how to launch a great product. The Product Executive Certificate is geared toward senior-level professionals with experience in a product leadership role. It explores product leadership fundamentals and managing growth, among other takeaways.

Certifications 95

Certifications Customer Experience Artificial Inteligence Product Management 95

Innovatemap

APRIL 10, 2020

Start by brainstorming with your leadership team and have the conversation be fueled by the new learnings. The hardest digital strategy and the one you shouldn’t jump to immediately is to build software. Adding a software component to your business is like adding a whole new business to support. Ideate on Digital Strategy.

Customer Experience 52

Customer Experience User Testing Differentiation Leadership 52

The Product Guy

DECEMBER 6, 2018

After every discussion with customers, sales, service, leadership and my colleagues, I was left with a laundry list of problems that needed my attention. For example, in one of the features, engineering leadership wanted me to cut down on the scope to accommodate the ask within the expected timeline. More About The Product Mentor.

Reporting Tools 140

Reporting Tools Customer Experience Product Management Product Manager 140

Gainsight

JULY 11, 2023

As the technology market enters a new era, Customer Success (CS) has become a critical differentiator for businesses. What if all of your notes could be distilled in the same format, providing a thorough update for your leadership team? The post AI Gives CS a Competitive Edge appeared first on Gainsight Software.

Analytic Tools 40

Analytic Tools Reporting Tools Data Visualization Generative AI 40

Sachin Rekhi

APRIL 12, 2020

Hamilton narrowly defines a successful strategy as creating a route to persistent differential returns for your business. Even when Vanguard continued to see significant traction, Fidelity only dabbled lightly in the space out of fear of effecting its core business, allowing Vanguard to solidify its leadership position in the market.

Strategy 212

Strategy User Testing Technical Review Software Review 212

Mixpanel

APRIL 27, 2020

Neil Rahilly, Mixpanel’s VP of Product and Design, walks us through how product management leadership priorities change as you move from startup through scale up and all the way to enterprise. Startup: Set ruthless priorities. When you’re a startup and you’re looking for product-market fit, you need to be ruthless.

User Testing 59

User Testing Customer Feedback Differentiation Startups 59

Mind the Product

JANUARY 16, 2020

At the moment, I work on software products used by inspectors in Canada’s transportation sector, but I’ve also worked on products related to travel and online services for Canada’s registered charities.”. Some of the functional roles adjacent to product management include marketing, business analysis, software development, and UX design.

Data Visualization 119

Data Visualization Customer Experience Customer Feedback Transportation 119

Userpilot

JULY 17, 2023

A product team structure is how a business organizes the product team to best support software development. Navigating the corporate landscape to secure the leadership’s buy-in and resources is a big part of their job. Autonomy to pursue their own product initiatives without excessive oversight from the senior leadership.

Analytic Tools 98

Analytic Tools Feedback Software Research Software Product Research 98

nulab

MAY 10, 2019

To improve your competitive advantage, you first need to decide which of the following two leadership strategies your business will follow. Cost leadership. Organizations that operate a cost leadership strategy are extremely efficient. Cost leadership examples include McDonalds and IKEA. Differentiation.

Research Software 47

Research Software Differentiation Airlines Outbound 47

Intercom, Inc.

MAY 16, 2019

To differentiate yourself in a crowded market, ease of use is only part of the equation. But then when we reviewed the proposal with leadership, we actually got pushback. On the flip side, there’s already competition, and they’re selling this type of software. Standing out in a crowded field.

Reporting Tools 106

Reporting Tools Feedback Software Research Software Customer Experience 106

Userpilot

AUGUST 26, 2021

Believe it or not, there used to be a thing called on-premise software that you have to install and upgrade yourself. In this ultimate guide to SaaS product management, we'll walk you through the benefits of SaaS over on-premise software and how you can build a successful product as a SaaS PM. And you had to own all the servers.

Feedback Software 98

Feedback Software Analytic Tools Research Software User Testing 98

The Product Guy

OCTOBER 9, 2018

This sort of hand-waving has been most prevalent in software companies, where the supposed price of strategy missteps is seen as low. Julian Dunn is a senior product manager with Chef Software where he. has over fifteen years of experience as a software developer and. About Julian Dunn. More About The Product Mentor.

Weak Development Team 130

Weak Development Team Product Strategy Strategy Development 130

Gainsight

JUNE 13, 2022

While many industry pundits are gloomy about the company’s prospects based on these latest numbers, the truth is that Netflix is an amazing company with amazing leadership in co-CEOs Reed Hastings and Ted Sarandos — two business leaders who know their success is all about the customer. Crank up the innovation engine.

Data Visualization 52

Data Visualization User Testing Reporting Tools Feedback Software 52

The Product Coalition

FEBRUARY 20, 2018

The product manager often analyzes market and competitive conditions and lays out a product vision that is differentiated and delivers special value based on customer demands. Product management provides cross-functional leadership?—?bridging The position includes marketing, forecasting, and profit and loss (P&L) responsibilities.

Research Software 68

Research Software Product Management Product Manager User Testing 68

Mind the Product

DECEMBER 18, 2019

We analyzed dozens of job descriptions from leading companies (Airbnb, Amazon, Booking, eBay, Expedia, Instagram, Intercom, LinkedIn, Netflix, PayPal, Spotify, among others) and we were able to differentiate hundreds of distinct skills and responsibilities. Agile : Product owner role, software development, team cadence, delivery.

Weak Development Team 111

Weak Development Team Feedback Software Research Software Development 111

ProductPlan

AUGUST 4, 2020

A great example of this mindset was when I was part of a team that launched the online meeting software GoToMeeting. Through our customer discovery interviews we learned that we could differentiate GoToMeeting with several innovative “features.” Our team concluded that we could get our MVP to market with half the features.

Weak Development Team 125

Weak Development Team Product Research User Testing Differentiation 125