The Product Coalition

MARCH 7, 2023

Many companies expect product managers, designers and other roles to be able to deliver good user interviews, but the training is often by trial-and-error. I compiled this guide back when I was training product managers on my team to be able to run user interviews.

User Testing 122

User Testing Customer Feedback Customer Experience Data Visualization 122

Userpilot

APRIL 24, 2024

In 2023, over 26% of investments in American startups were directed toward AI-related companies. This enables SaaS teams to adjust strategies promptly for optimal performance. And differentiate between positive, neutral, and negative feedback. Generative AI has changed how tech companies do business. About 73% of U.S.

Analytic Tools 68

Analytic Tools Feedback Software Data Visualization Reporting Tools 68

Userpilot

OCTOBER 9, 2023

The major differentiator is their purpose: A minimum viable product (MVP) is used to test the feasibility and viability of a new product idea. Imagine a startup building a new product management tool. If necessary, provide proper training in-app so participants don’t struggle to use the pilot. Implement the same approach.

Feedback Software 92

Feedback Software Analytic Tools Data Visualization User Testing 92

Sachin Rekhi

AUGUST 6, 2015

The customer development and lean startup methodologies evangelized by Steve Blank and Eric Ries brought us a better approach that favored experimentation over elaborate planning, customer feedback over intuition, and iterative design over traditional “big design up front” development. Target Audience.

User Testing 118

User Testing Document Product Marketing Marketing 118

The Product Coalition

AUGUST 4, 2023

Let’s consider another example: HealthTech — Virtual Exercise App Business Description: An app providing a range of virtual exercise classes, personal training sessions, and health tracking features. Core Value/Mission: To facilitate fitness and wellness in a convenient, accessible format. North Star Metric: Daily Active Users.

Data Visualization 123

Data Visualization User Testing Customer Satisfaction Customer Experience 123

Intercom, Inc.

APRIL 23, 2018

We are taking a number of steps to ensure compliance with GDPR, but now is the time to consider the entirety of your security and data privacy strategy, both in terms of how you build it and how you communicate it. What is a ‘privacy ecosystem’ and why it matters. You are only as strong as the weakest link in your privacy ecosystem.

Weak Development Team 220

Weak Development Team Systems Review Data Visualization User Testing 220

Gainsight

JULY 11, 2023

I began observing how our customer training programs were lackluster for customers and expensive to run – i.e., they were administered manually and required scheduling at physical locations. Meanwhile, new consumer learning platforms like Coursera and Udemy were launching and revolutionizing how people accessed high-quality education.

Education 40

Education Vision Customer Experience Differentiation 40

Intercom, Inc.

JUNE 3, 2021

And so, now’s the time to start thinking about accelerating our business strategies and grabbing the opportunities it brings. Now that the worst seems to be over, what exactly should your strategy look like? But if the strategy was good to begin with, keep at it. How can we accelerate our current strategy? Paul: Yeah.

Strategy 228

Strategy Feedback Software Research Software Software Review 228

ProductPlan

MARCH 14, 2023

More focus on opportunities than ideation Outside of health tech industry startups, healthcare product managers are rarely tasked with developing groundbreaking, disruptive technologies and solutions. And while nailing pricing strategy helps every type of product, it’s critical in healthcare for a few reasons.

Healthcare 52

Healthcare Technical Review Research Software Reporting Tools 52

Intercom, Inc.

JULY 29, 2021

We recently sat down with Mark to chat about onboarding in a hypergrowth environment, how that strategy played as the pandemic unfolded, and why taking care of your team is actually the best way to take great care of your customers. We started from scratch and we had a six-week turnaround time to take our training. And I got it.

Feedback Software 223

Feedback Software Reporting Tools Customer Experience Weak Development Team 223

Mind the Product

NOVEMBER 28, 2019

Every relationship where you help people initially has a power differential. I’ve enjoyed working in UX research , in startups, so I imagine what I’m doing for Amplitude as a product. Let’s think of products as a differentiated delivery mechanism of some value exchange. Who has the power? I enjoy product.

CTO Coach 123

CTO Coach Analytic Tools Fractional CTO Research Software 123

Userpilot

DECEMBER 9, 2021

Let’s have look at what product positioning actually is, what it involves, the benefits of effective positioning, the strategies you can employ, and the risks of ignoring all the wisdom in this article. Good positioning ensures consistent sales and marketing strategies. How to choose your product positioning strategy?

Research Software 96

Research Software Feedback Software Analytic Tools Positioning 96

Business of Software Conference

NOVEMBER 30, 2020

April Dunford // Ambient Strategy. Startups often struggle to communicate the value of their products, particularly in sales meetings. And just for argument’s sake, let’s say the thing is, you know, I manage a sales team, or I manage training for a sales team. Now I’m a startup. So the customer comes.

Research Software 64

Research Software User Testing Positioning Product Research 64

The Product Guy

SEPTEMBER 27, 2016

He lives in London, currently working as Product Manager at Gumtree.com, an Ebay company, previously led product at international startups and large organisations. He is passionate about Lean and Agile Product management, innovative business models and business and product strategies. Felix Sargent Product Manager, Bloomberg.

Research Software 148

Research Software User Testing Analytic Tools Product Research 148

The Product Guy

OCTOBER 25, 2016

He lives in London, currently working as Product Manager at Gumtree.com, an Ebay company, previously led product at international startups and large organisations. He is passionate about Lean and Agile Product management, innovative business models and business and product strategies. Felix Sargent Product Manager, Bloomberg.

Analytic Tools 142

Analytic Tools Research Software CTO Coach Fractional CTO 142

The Product Coalition

JUNE 22, 2021

The beginning of the 21st century was marked by the rise of tech startups and one of the most common business models from the beginning are online marketplaces. SEO optimization, member get member strategies and PR are commonly used for that. so don’t mess up in this part.

Customer Experience 89

Customer Experience Product Research Advertising Reference 89

UX Studio

JUNE 30, 2023

They blend strategy and creativity in their user-friendly designs. San Francisco, CA $100 – $149 / hr Digital Design, Integrated Marketing, Brand Strategy, User Research, Web Development, Interaction Design Niftic Agency Niftic is a smaller full-service design agency working with brands all over the world.

Research Software 60

Research Software Feedback Software Analytic Tools Reporting Tools 60

Department of Product

MAY 22, 2020

Why Product Features Matter Product strategy, features and the value chain What outcomes are you trying to achieve? How does what we’re building align with the wider strategy of the business? But, as Citymapper found out as time went by, feature-based differentiation doesn’t last forever. A few things done well.

Feedback Software 52

Feedback Software Customer Experience User Testing Customer Feedback 52

The Product Guy

APRIL 4, 2017

He lives in London, currently working as Product Manager at Gumtree.com, an Ebay company, previously led product at international startups and large organisations. He is passionate about Lean and Agile Product management, innovative business models and business and product strategies. Felix Sargent Product Manager, Bloomberg.

Analytic Tools 107

Analytic Tools Research Software CTO Coach Development 107

The Product Guy

JANUARY 5, 2017

He lives in London, currently working as Product Manager at Gumtree.com, an Ebay company, previously led product at international startups and large organisations. He is passionate about Lean and Agile Product management, innovative business models and business and product strategies. Felix Sargent Product Manager, Bloomberg.

Analytic Tools 108

Analytic Tools Research Software CTO Coach Fractional CTO 108

Mixpanel

JULY 27, 2020

Though the term often brings to mind SaaS heavyweights like Slack, Atlassian and Shopify, the principles at its core are quite simple: Product-led growth is a go-to-market strategy that relies on using your product as the main vehicle to acquire, activate, and retain customers. Let’s dive in! Understanding the value of your product.

Research Software 86

Research Software User Testing Onboarding KPIs Product Research 86

The Product Guy

FEBRUARY 18, 2017

He lives in London, currently working as Product Manager at Gumtree.com, an Ebay company, previously led product at international startups and large organisations. He is passionate about Lean and Agile Product management, innovative business models and business and product strategies. Felix Sargent Product Manager, Bloomberg.

Analytic Tools 96

Analytic Tools Research Software CTO Coach Fractional CTO 96

Intercom, Inc.

FEBRUARY 5, 2019

Developing a sales strategy is one of the core activities every business will have to undertake. A well defined sales strategy is your path to meaningful, sustainable growth. When done correctly, your sales strategy will help your sales team execute with focus – SMB or enterprise, inbound or outbound, hunting or farming.

Outbound 177

Outbound Strategy Inbound Customer Experience 177

Userpilot

JULY 20, 2021

I also worked with numerous tech startups and even built and run companies myself. By investigating factors that differentiated a product from failing or succeeding, the product/market fit concept came to me. Based on this data we designed a pricing strategy that eventually led the product to success. Customer research stage 2.

User Testing 105

User Testing Research Software Feedback Software Product Research 105

Intercom, Inc.

DECEMBER 13, 2018

But as the college-dorm-room startup matures, there’s a fascinating twist to be found in the way it applies its new mission to Workplace, a B2B startup within the (former) startup. You really have to think of Workplace as a SaaS startup within Facebook. What’s your differentiator?

Feedback Software 151

Feedback Software Data Visualization Customer Experience Certifications 151

The Product Guy

MARCH 2, 2017

He lives in London, currently working as Product Manager at Gumtree.com, an Ebay company, previously led product at international startups and large organisations. He is passionate about Lean and Agile Product management, innovative business models and business and product strategies. Felix Sargent Product Manager, Bloomberg.

Analytic Tools 60

Analytic Tools Research Software CTO Coach Fractional CTO 60

The Product Guy

FEBRUARY 2, 2017

He lives in London, currently working as Product Manager at Gumtree.com, an Ebay company, previously led product at international startups and large organisations. He is passionate about Lean and Agile Product management, innovative business models and business and product strategies. Felix Sargent Product Manager, Bloomberg.

Analytic Tools 60

Analytic Tools Research Software CTO Coach Fractional CTO 60

The Product Guy

JANUARY 31, 2017

He lives in London, currently working as Product Manager at Gumtree.com, an Ebay company, previously led product at international startups and large organisations. He is passionate about Lean and Agile Product management, innovative business models and business and product strategies. Felix Sargent Product Manager, Bloomberg.

Analytic Tools 60

Analytic Tools Research Software Customer Experience User Testing 60

Userpilot

OCTOBER 28, 2020

Conversely, linear tours used as a form of proactive onboarding are just annoying for users who aren’t interested in the feature at the time you’ve decided to train them on it. Chameleon’s main differentiator is that they will do the styling coding for you. Source: appcues.com. I also find Appcues a bit difficult to use.

Analytic Tools 105

Analytic Tools Feedback Software Software Review Onboarding KPIs 105

Department of Product

AUGUST 2, 2020

How to Create a Product Content Strategy Why UX content writers are the unsung heroes of the modern product team and what you can do about it I used a product the other day and it referred to me as the ‘system administrator’. What’s the business strategy and what’s the product strategy? You can feel it.

Feedback Software 52

Feedback Software Strategy Onboarding KPIs User Testing 52

Userpilot

OCTOBER 22, 2023

Finally, we’ll address what to do when confronted with the monumental task of trying to scale live webinars as a key component of your user engagement strategy by discussing the advantages of webinar automation. TL;DR Webinars are very well-suited to drive user engagement. A webinar also lets you tell the larger story of your brand.

Feedback Software 100

Feedback Software Webinar Onboarding KPIs Customer Experience 100

Intercom, Inc.

FEBRUARY 6, 2020

It might be the same core product, but it’s a completely different strategy. Seeing a real demand for business courses in their consumer marketplace, the team identified an opening in the market to disrupt corporate training and hypothesized that employers would be more than willing to pay.

Feedback Software 243

Feedback Software Analytic Tools Research Software Data Visualization 243

Indicative

OCTOBER 8, 2020

You need an analytics solution and data strategy that can help make that information useful. . By the end, we hope you’ll come away with tips for building an effective Customer Analytics strategy for your company’s product and marketing teams. . billion video gamers around the world — and 16% of U.S. What Is Gaming Analytics?

Data Visualization 145

Data Visualization Analytic Tools Research Software User Testing 145

Department of Product

AUGUST 22, 2022

How to Conduct a Product Health Check Why gathering health indicators helps you make better product decisions I was chatting to a friend the other day who had just taken on a senior product director level role at a venture backed startup. The company wasn’t in top shape and one reason they’d been brought on board was to turn the ship around.

User Testing 52

User Testing Feedback Software Customer Experience Product Research 52

Business of Software Conference

OCTOBER 11, 2023

Special thanks to SafraSofTech and Atomic Abject for opening business here 12 years ago, started InnovateRaleigh Catalyst for innovation and entrepreneurship Didn’t know that there was an entrepreneur community until first innovators’ summit Lots of people showed up!

Research Software 40

Research Software Feedback Software Analytic Tools User Testing 40

Intercom, Inc.

JULY 25, 2019

We build a little table,, and the table has in it all the kind of components of in a solution and then it has, effectively two columns, sorry, three columns: essentials, then differentiators, and then not now. But obviously you and I are involved in different ways at times to check in and ensure we’re aligned on company strategy.

Research Software 209

Research Software Feedback Software Product Research User Testing 209

ProductPlan

NOVEMBER 9, 2022

A new product introduction should be an extension of the product vision and strategy and must be led by product. Planning four to five months in advance is fairly typical for startups and web-based products. Launch teams must differentiate the new offering from what’s already available and tailor messaging for each vertical market.

Product launches 52

Product launches User Testing Feedback Software Customer Experience 52