ProductPlan

FEBRUARY 26, 2019

When a company hires a fancy management consulting firm to help them “optimize” operations, one of the first things they’ll do is document how things are currently being done. But defining and documenting core business processes has a number of benefits for organizations, regardless of their size or maturity.

Document 64

Document Roadmap Data Visualization Research Software 64

PMLesson's Ace the PM Interview

MAY 4, 2020

In this post, an enterprise (IBM) and a consumer (Google) product manager describe a typical day in their life on the job. Next in the pre-release stage, you are helping to prepare marketing materials and user-facing documentation so your product is successful upon release. Here's a snapshot of my day.

User Testing 52

User Testing Enterprise Data Visualization Product Research 52

UX Planet

JANUARY 18, 2024

This article delves into the importance of UI UX research, particularly for enterprise customers and B2B companies. The importance of UX research for enterprise customers and B2B companies cannot be overstated, particularly for mature SaaS providers and startups. Analyze documented requests and complaints to gain direct user feedback.

Data Visualization 79

Data Visualization User Testing Research Software Product Research 79

Modus Create

JUNE 18, 2021

Here’s what a comprehensive security assessment looks like: Step 1 – Due Diligence. You document information about the people, processes, and technologies that affect the organization’s overall security framework. A source code review helps find and fix such errors. Enterprises facing new data regulation .

Software Review 52

Software Review Technical Review Systems Review Development Team Review 52

B2B Product Management

SEPTEMBER 29, 2023

They can be physical products, such as clothing, electronics, and food, or they can be technology items, for example, digital books, music, Smartphones. It is important to understand the difference between B2B and B2C products as they are essential for you to develop more effective Product, Marketing and Sales strategies.

B2C 52

B2C B2B Reporting Tools User Testing 52

Intercom, Inc.

DECEMBER 5, 2019

Over this same period, one tech company has emerged to become similarly entrenched in the everyday life of people around the globe. What can we, in the SaaS sector, learn from one of tech’s true behemoths? Building successful SaaS companies in a rapidly evolving market. Big enterprises are super demanding.

Feedback Software 118

Feedback Software Artificial Inteligence Reporting Tools Technical Review 118

Effective Roadmap Planning and Development Process for Enterprise Products

AUGUST 2, 2018

Roadmap Planning process Unlike Consumer products, you have two different types of audience to satisfy in Enterprise world, namely Buyer and User Persona. Market Research : Adopt Primary and Secondary research techniques to gather intelligence on the market. Buyer Inputs : Do periodic health check with buyer persona.

User Testing 40

User Testing Enterprise Roadmap Product Research 40

The Product Coalition

MARCH 25, 2022

The overall technological progress enhances a lot of business areas, and financial technologies are certainly part of that dynamic. Taking into account the expanding usage of technologies in the financial industry, there is no wonder people started wondering how to make a fintech app. What is fintech?

Research Software 116

Research Software Feedback Software Reporting Tools Data Visualization 116

The Product Coalition

AUGUST 23, 2023

To grow our customer base and market share? This smartphone is produced by a Dutch social enterprise of the same name, with a clear and compelling mission: to develop a phone that doesn’t harm people or the environment. Less effective marketing: Marketing a product without a clear purpose can be challenging.

Weak Development Team 130

Weak Development Team Customer Experience Technical Review Customer Feedback 130

The Product Guy

APRIL 9, 2019

In my company, we review a living document with our management chain on a quarterly basis to align business direction for the short-term (immediate one to two quarters) to the long-term (two to five years). No formal stakeholder review as this is meant to be the first version that will undergo many iterations and refinements.

Feedback Software 148

Feedback Software Analytic Tools Technical Advisors Strategy 148

Userpilot

MARCH 16, 2023

Looking for an in-depth review of UserGuiding pricing so you can understand whether it’s the right choice for you? Although review sites and word-of-mouth can help you narrow down your choices, they can fail to help you make the right decision. The package is ideal for larger enterprises that have multiple products.

Analytic Tools 98

Analytic Tools Feedback Software Data Visualization Reporting Tools 98

Mind the Product

FEBRUARY 19, 2019

Digital transformation is “the use of technology to radically improve performance or reach of enterprises”, according to an MIT and Capgemini white paper. Gartner says : “Digital business transformation is the process of exploiting digital technologies and supporting capabilities to create a robust new digital business model”.

White Paper 120

White Paper Analytic Tools Technical Review Data Visualization 120

Modus Create

APRIL 27, 2020

Adopting a modern tech stack is essential for any organization embracing the digital transformation journey. In our experience, React is the most desired front end JavaScript framework for enterprises. Business goals, product goals, tech goals, and team goals should be identified and shared. A new tech stack brings novelty.

Feedback Software 84

Feedback Software Reporting Tools Technical Review Software Review 84

The Product Coalition

FEBRUARY 11, 2024

And so, when we were answering RFIs and RFPs (long requirement documents that large enterprises request vendors to fully answer before they start testing their products) there was almost always a question asking whether or not we supported this capability. But there was a good reason to do so. Close the gap.

Framework 105

Framework User Testing Customer Experience Definition 105

The Product Coalition

JULY 6, 2022

When the company or product is successful, it is due to their pioneering, faultless leadership, but when the ship starts to sink, it’s due to those dumb engineers that can’t get two lines of code out without hundreds of bugs. You serve the customer by bringing to market the best possible solution to their most pressing problems.

Data Visualization 106

Data Visualization Weak Development Team Technical Review Software Review 106

ProductPlan

FEBRUARY 15, 2022

A product operations manager at a smaller technology company may engage in different activities than someone at a larger firm. Is the role of product operations about building and documenting processes—guided by the needs and requirements of product? What do the sales or marketing teams need to know about a product?

Data Visualization 92

Data Visualization Reporting Tools Analytic Tools Research Software 92

Userpilot

APRIL 10, 2024

A customer might use a knowledge base to learn more about navigating a user interface, look into technical specifications, or get help with a specific feature. It can serve as a reference point, so customers can review the steps whenever necessary. Once the review is complete, set it out for publishing.

Feedback Software 103

Feedback Software Analytic Tools Research Software Data Visualization 103

Lenny Rachitsky

FEBRUARY 13, 2024

For a decade, she’s worked closely with tech companies to drive behavior change. It’s technically complex. Testing multiple prices in the market for SaaS products also means maintaining them—which no technical team wants to do indefinitely. Enter my friend Kristen Berman. What if we annoy users?

Data Visualization 103

Data Visualization Product Research User Testing Research Software 103

UX Studio

DECEMBER 14, 2023

The following lines are written with full bias due to nostalgia and my gratitude towards all the people who made UX studio a special community, a hub for our professional passion, and a source of inspiration. From there, we started thinking seriously about building our product, reviewing the pain points of our community.

Research Software 89

Research Software UX Feedback Software User Testing 89

Userpilot

OCTOBER 1, 2022

Self-service or tech-touch onboarding provides customers with the guidance and resources they need to learn and use the product themselves. This practice has evolved so much, and customer-facing teams now use technology like emails, video calls, etc., The documentation materials are sent to users via email.

Feedback Software 97

Feedback Software Data Visualization Customer Experience User Testing 97

Intercom, Inc.

NOVEMBER 4, 2021

You wouldn’t expect to find a Brand Studio at every tech startup, but then again, we’ve always enjoyed doing things a little bit differently. Going upmarket usually involves a rebranding effort to appear more enterprise-ready. As I said, they’ve been quite busy. If you enjoy our discussion, check out more episodes of our podcast.

Branding 222

Branding Technical Review Customer Experience Systems Review 222

Under 10 Consulting

DECEMBER 28, 2019

Before the demands of others overwhelm you, you need to prepare yourself to be the business and market liaison to the product team. Review the corporate pitch. Perhaps the fastest way to get up to speed on your company and its role in the industry is to review the product and corporate slide decks. Review them all.

Technical Review 52

Technical Review White Paper Reporting Tools Product Management 52

Userpilot

OCTOBER 17, 2023

There are nine types of customer insights you can collect, and they include: Market research data to identify gaps, competitive advantages, growth areas , and, most importantly, the needs of your customers. Competitor reviews to identify where your competitors are delighting or disappointing their audience.

Data Visualization 103

Data Visualization Analytic Tools Feedback Software Research Software 103

Mind the Product

SEPTEMBER 5, 2018

I now lead a team of over 40 product managers working on public-facing software, staff-facing software, core technology, and agile consultancy: product roadmaps have been the most consistent topic for support and professional development over the last two years. It’s also a communication and motivation tool for you and your team. Confidence.

Roadmap 133

Roadmap Research Software Technical Review User Testing 133

Intercom, Inc.

JANUARY 28, 2020

Enter GetAccept , the all-in-one platform for B2B sales teams that brings video, live chat, proposal design, document tracking and e-signatures together to simplify the life of a sales team. And to keep track of everything, GetAccept has been using Intercom across its support, sales, and marketing teams to drive faster growth.

Customer Communications 138

Customer Communications Inbound Customer Experience Outbound 138

People-First Product Leadership

MARCH 4, 2024

How would you approach working with new team members in a different country, specifically to grow empathy and connection, due to cultural differences? Even though it is a large enterprise, you can apply these tips within any size of company. Starting a community of practice I joined Pearson to create the Future Technologies team.

User Testing 59

User Testing Feedback Software Technical Review Product Research 59

Amplitude

NOVEMBER 26, 2019

People in non-technical roles rely on data every day to make decisions, develop ideas or measure success. To illustrate this strategy, let’s visit Wayne from Marketing and see how he’s using data in his work. Wayne from Marketing thinks…. involving data is owned by one person or team, even at a large enterprise company.

Data Visualization 137

Data Visualization UX Analytic Tools Reporting Tools 137

Userpilot

JANUARY 23, 2024

Product positioning strategies are not only a marketing tactic but a survival strategy. TL;DR Product positioning is about defining your product’s place in the market to attract customers and enhance brand identity. Conduct deep market research through surveys and interviews to understand customer preferences and market trends.

Feedback Software 52

Feedback Software Research Software Analytic Tools Positioning 52

Atlassian

FEBRUARY 9, 2022

Subscribe to Work Life Get stories about tech and teamwork in your inbox Subscribe. Some customers, especially those at Atlassian, prefer to work directly in Jira Service Management due to its more intuitive UI. For larger enterprises, the blueprint for redeveloping and reassessing is here to follow. Jira Service Management.

Data Visualization 75

Data Visualization Reporting Tools Analytic Tools Customer Experience 75

ProductPlan

NOVEMBER 11, 2019

Roadmaps for sales and marketing tout new functionality and minimize the time spent on technical debt and scalability. Why do we need a roadmap when we’re constantly reevaluating the situation and reacting to the market? Roadmaps for established, enterprise-grade products differ significantly from one for a startup.

Roadmap 72

Roadmap Data Visualization Technical Review User Testing 72

Userpilot

APRIL 8, 2022

Appcues get better reviews for the ease of administration. Get a Userpilot demo and see why reviewers rank it higher compared to Appuces. It gives non-tech teams the ability to create powerful contextual onboarding experiences for various user personas at the right stage of the user journey. What is Userpilot used for?

Analytic Tools 98

Analytic Tools Data Visualization Software Review Customer Experience 98

ProductPlan

JANUARY 19, 2022

If you decide to shelve an initiative that your team had been expecting to build, you first need to complete two strategic steps: Step 1: Build and document your case. They might have shared the item with the rest of the executive team or discussed it with sales and marketing. Technical details that fail to tell a story.

Roadmap 76

Roadmap Research Software Technical Review Software Review 76

Mind the Product

APRIL 27, 2017

There’s a lot of variation in how companies document product requirements. Some are moving away from detailed, written product requirements documents (PRDs), while others are using shorter write-ups, user stories, or jobs-to-be-done formats. Documents are useful for organizing and reorganizing thoughts as well.

Framework 108

Framework User Testing Research Software Feedback Software 108

The Product Coalition

MAY 11, 2022

Finally, “ Building for Business: Product Management in Enterprise Software ” is a truly B2B-focused Product Management book, written by Blair Reeves (Salesforce) and Benjamin Gaines (Adobe) for “all the ones who aren’t part of the Silicon Valley startup bread”. But why is working in enterprise software now different?

Enterprise 114

Enterprise User Testing Feedback Software Technical Advisors 114

The Product Coalition

APRIL 27, 2019

Build Android, iOS & Web Chat Application “At least 97% of the mobile users text regularly ” According to Axway, Marketing Charts, “70% of smartphone owners say that messaging is one of the top 5 uses of their devices. Business enterprises use Chat apps as the most preferred mode of communication when compared to other media.

Technical Review 60

Technical Review Systems Review Software Review Customer Experience 60

The Product Guy

FEBRUARY 27, 2018

So, I’ll start with this: a little while ago, I was having a difficult video call with my tech lead. But rather than pressing for answers, my tech lead simply sat back in his chair and shrugged. “Ah, Guest Post by: Stef Orzech (Mentee, Session 5, The Product Mentor) [Paired with Mentor, Alex Berman]. I furrow my brow incredulously.

Engineering 100

Engineering Weak Development Team Technical Review Software Review 100

The Product Coalition

OCTOBER 28, 2019

Note: I worked on consumer products before but spent most of my career building complex enterprise (machine learning) solutions. We didn’t have any documentation, processes, or guidelines to refer to. A few things to consider: Documentation : Start to build a list of documents you have and need.

Startups 74

Startups User Testing Product Management Product Manager 74