Roman Pichler

DECEMBER 4, 2018

As the person in charge of the product, you may not be terribly concerned about how clean and well-structured the code is. The messier the code and the less modular the architecture is, the longer it takes and the more expensive it is to change your product.

Feedback Software 276

Feedback Software User Testing Customer Experience Weak Development Team 276

The Product Coalition

SEPTEMBER 24, 2024

So, instead of scrambling to keep up with every update, this approach provides a straightforward path to aligning AI with user needs, making sure the technology evolves alongside product goals. Zendesk and Glean were quick to roll out advanced search features that didn’t just find documents — they started answering questions directly.

Reporting Tools 147

Reporting Tools Data Visualization Research Software Artificial Inteligence 147

The Product Coalition

MAY 11, 2023

Goal-Question-Metrics (GQMs): A Holistic Alternative to Objectives and Key Results (OKRs) GQM’s approach is to ask wide-ranging questions about a Goal. GQM Use in Ancient Times On a recent product requirements document, I laid out measures of success using an old favorite: Goal-Question-Metric (GQM).

Technical Review 173

Technical Review Research Software Construction Startups 173

Usersnap

FEBRUARY 24, 2025

Highlighting the role of launch partners ensures iterative feedback aligns product goals with user needs during the product discovery process. Structuring a Product Discovery Session A well-structured product discovery session ensures valuable insights and actionable outcomes.

Product Research 52

Product Research User Testing Customer Feedback Customer Experience 52

Johanna Rothman

APRIL 6, 2022

” and pointed to a phase-gate approach with documentation deliverables after each phase. Every sprint delivers working product.” ” He said, “We'll deliver documents after each phase.” ” I said, “No, documents are not real deliverables. It's not a long document.

Document 107

Document Agile Demo Software Review 107

Mixpanel

MAY 19, 2022

You can define the events that are important to your business or product goals, and they are imported into Mixpanel for you to slice and dice how you please. For example, you may have released a new feature in a notes app that allows users to quickly capture scans of documents with their smartphone camera.

Analytic Tools 105

Analytic Tools Events Data Visualization Technical Cofounder 105

Roman Pichler

MAY 11, 2021

As the product owner, it’s your responsibility that the work required to progress the product and reach the (next) product goal is adequately captured in the product backlog. Myth #5: It’s the product owner’s job to get the project delivered.

Weak Development Team 156

Weak Development Team Product Research User Testing Customer Experience 156

BrainMates

JUNE 25, 2020

They are used during the product planning stage to reduce higher level market problem descriptions into smaller problem chunks where the more detailed requirements can be identified and documented. Find out more about user personas and market requirements documents in our Essentials of Product Management Course.

User Testing 85

User Testing Customer Experience Customer Feedback Research Software 85

Intercom, Inc.

OCTOBER 22, 2019

For example, link to further documentation or how to get in touch with you. Goal: Guide your customers to their “aha” moment where they see value in your product. The customer’s ultimate goal isn’t to create a project – it’s to work with a group and keep everyone on the same page. Stage 2: Activate users.

Onboarding KPIs 200

Onboarding KPIs Customer Experience Messaging Framework 200

Userpilot

APRIL 25, 2022

A friction log is a document capturing the challenges and frustrations a customer might face using your SaaS. Product friction describes anything that causes your users difficulty. Function friction is primarily about users being blocked from reaching their product goals because of an error, poor UX, or other factors.

Feedback Software 98

Feedback Software Analytic Tools Data Visualization User Testing 98

ProductPlan

AUGUST 4, 2022

There are a few routes you can take to achieve your product goals. Recap: What are Product Roadmaps? A product roadmap is a holistic visual document that outlines your product’s growth path. What to avoid when building a product roadmap. A successful product roadmap evolves alongside your product.

Framework 98

Framework Roadmap Feedback Software Customer Feedback 98

The Product Coalition

JANUARY 24, 2021

A flexible framework for one of today’s most important business documents “A great product manager has the brain of an engineer, the heart of a designer, and the speech of a diplomat.”?—?Deep Just like the role of a product manager can vary significantly from company to company, so can?

Onboarding KPIs 165

Onboarding KPIs User Testing Customer Experience Product Research 165

Userpilot

FEBRUARY 4, 2025

Once events are captured, you can label and prioritize those most relevant to your product goals, such as adoption milestones. Follow these steps to make a tracking plan: Define your business goals and the purpose of data collection, such as improving user activation. Establish key user metrics to track. Example tracking plan.

Onboarding KPIs 59

Onboarding KPIs Data Visualization Customer Feedback Customer Experience 59

Mind the Product

JUNE 19, 2018

Problems your product solves and how it solves them. The positioning document will probably come in handy here and Osterwalder’s value proposition canvas can also be a useful way to illustrate value proposition. Product Market Analysis. Here you want to build a picture of your product’s place in the wider market.

Data Visualization 133

Data Visualization Research Software Feedback Software Weak Development Team 133

The Product Coalition

JULY 28, 2020

Product Analytics: Mixpanel event listing and analysis of product usage Google Analytics (GA) strategy for sales conversions Full Story/Heap/Segment.com session analysis to measure user behavior AB Testing and UX Enhancements based on data Product/UX Health Dashboards ( read about this here ) 4. Competitor Positioning c.

Data Visualization 78

Data Visualization Analytic Tools Startups User Testing 78

Userpilot

SEPTEMBER 5, 2024

Fullstory autocapture works by leveraging the Document Object Model (DOM) to continuously track and record user activity as it occurs. With Fullstory autocapture, you can: Ensure user privacy and data integrity, even as your product evolves. The autocapture records core events, transient events, and long-tail user interactions.

Analytic Tools 103

Analytic Tools Data Visualization Feedback Software User Testing 103

The Product Coalition

MAY 7, 2020

I’ve worked in companies that have both roles, companies that only have project managers and companies that only have product managers. Several prominent blogs that I’ve read assert that project managers and product managers are ‘two sides of the same coin’ and should work harmoniously to deliver product goals.

Weak Development Team 100

Weak Development Team Management Management Customer Experience 100

Pragmatic Marketing

JANUARY 17, 2017

Spend time before you begin planning your roadmap determining the product’s mission, and then distill it into a simple statement your stakeholders can understand. This statement should include the product vision, the problems it solves, target customers and value to the marketplace. Sustain product features. Customer delight.

Roadmap 70

Roadmap Strategy Vision Customer Experience 70

UX Studio: Product Management

MARCH 19, 2021

This is a well-documented framework that is built on the relationship between customer problems and feature ideas. Well-documented framework. Well-documented, complete system. You can either try to find ways to completely overhaul your product or have a retirement strategy (with finding a replacing product).

Product Research 109

Product Research User Testing Development Customer Experience 109

UX Planet

DECEMBER 15, 2023

Even if UX work seems fine at your organization, know that there are still some things to set a budget for, like improving the product’s creation process, or your customers’ and users’ experiences. Have you defined your short-term and long-term product goals? It also helps in saving on directionless development costs.

UX 98

UX User Testing Development Team Review Customer Experience 98

Userpilot

FEBRUARY 26, 2023

This is generally because many people are familiar with timelines in product development, and attach the meaning to product roadmaps as well. A roadmap is a document of direction, intention, and influence. Your roadmap is a strategic document. So first things first – roadmaps are not timelines. Absolutely not.

Roadmap 98

Roadmap Product Research Research Software User Testing 98

Userpilot

FEBRUARY 21, 2022

A big part of that is making sure your users know how to get the most from your application (and in the modern world, that means more than creating a page with a load of support documentation). How interactive user guides can improve user onboarding and drive product adoption. Interactive user guide step 3- built with Userpilot.

Feedback Software 98

Feedback Software User Testing Customer Experience Onboarding KPIs 98

The Product Coalition

MAY 31, 2021

It may not go anywhere outside of a document or presentation. But that’s the work of a Product Leader?—?lots Organization-Wide Strategy Product strategy drives business outcomes. But they also had clarity on how to define team level strategies that would align across our group and with the broader organizational goals.

Customer Experience 129

Customer Experience Data Visualization Vision Leadership 129

The Product Coalition

AUGUST 24, 2021

A business plan is a document written by a company or product executives to describe operational aspects of the business, such as product strategy, financial projections, and go-to-market strategy. In other words, it is the written description of the company’s or product’s future, usually for the next three or five years.

User Testing 158

User Testing Development Customer Experience Product Research 158

Modus Create

SEPTEMBER 20, 2021

However, personas that don’t take factual information into account can jeopardize product goals. . By this logic, user personas should be one of the most used documents in the organization. It’s because personas are seldom documented in actual workflows. Prioritize Data Over Assumptions. Include Personas In Workflows.

Customer Feedback 75

Customer Feedback Customer Experience User Testing Data Visualization 75

The Product Coalition

DECEMBER 8, 2020

Product Portfolio, Product Goal, and Roadmap Planning This category covers one of the most controversially discussed topics: how to build product roadmaps that work for a Scrum Team? Product definition: “A product is a vehicle to deliver value. Source: Scrum Guide 2020.) Source: Scrum Guide 2020.)

Product Research 88

Product Research User Testing Customer Experience Agile 88

Modus Create

APRIL 27, 2020

The following React migration best practices are helpful to product managers, developers, user experience designers, quality assurance engineers, and DevOps engineers. Invest in your strategy; create a goal alignment with the team(s). Business goals, product goals, tech goals, and team goals should be identified and shared.

Feedback Software 65

Feedback Software Reporting Tools Technical Review Software Review 65

Reveal

JUNE 24, 2025

Offer onboarding paths with clear documentation and embedded guides to ensure a seamless experience. The right self-service BI tool depends on your product goals, not just data access. User Adoption and Onboarding Even the most powerful BI features fail if they’re too complex. Best Practices 1.

Embedded Analytics 52

Embedded Analytics Data Visualization Reporting Tools Analytic Tools 52

The Product Coalition

MAY 11, 2022

To acquire it, you simply start using your product “as closely as possible, as your customers do”, as Ben and Blair explain. This includes understanding the architecture of your product as well as knowing important collateral such as the product documentation. or “How do your most habitual users differ from others?”.

Enterprise 155

Enterprise User Testing Feedback Software Technical Advisors 155

Userpilot

SEPTEMBER 10, 2024

Offer tooltips, help documentation, and responsive customer support to assist users in getting the most out of your features. Customer feedback As a product manager, collecting customer feedback is essential for making decisions and designing product strategies based on user needs, preferences, and pain points.

Data Visualization 111

Data Visualization Analytic Tools Feedback Software Product Research 111

Userpilot

JUNE 26, 2023

For prioritization, use a framework that is aligned with your organizational and product goals. You can do it by building a resource center with support documents, onboarding resources, video tutorials , and webinars. For example, you can use an AI-powered writing assistant to develop text documents and scripts for your videos.

Feedback Software 98

Feedback Software Analytic Tools Research Software Customer Feedback 98

Userpilot

AUGUST 13, 2023

Alignment with product/business goals Using a feature prioritization matrix helps the team stay true to the product vision and strategy. It also helps them to avoid falling into the build trap and building bloated products with a diluted value proposition. Product vision.

Data Visualization 98

Data Visualization User Testing Customer Experience Customer Feedback 98

Userpilot

JANUARY 31, 2023

Of course, none of this is possible without the right tool for the job: Userpilot is a powerful customer activation platform that’ll help you meet your product goals (at a reasonable price point, and without writing a line of code). Help your users achieve their product goals. What is customer activation?

Customer Experience 98

Customer Experience Analytic Tools User Testing Customer Feedback 98

Hutwork

SEPTEMBER 30, 2017

It’s a living document that adapts to changes easily while keeping you focused on the result and aligned with your company’s strategic objectives. Your product roadmap may look different from someone else’s, but they have the same elements. Here are the 4 key elements for any product roadmap. #1.

Roadmap 54

Roadmap Customer Experience User Testing Product Research 54

Userpilot

JUNE 28, 2021

Once the user is activated, the product goals of onboarding simply change, and we move on to the next stage. The user onboarding process contains three stages : Primary onboarding: At the primary stage, the user gets to know about your product and is considered activated.

Feedback Software 105

Feedback Software Analytic Tools User Testing Customer Feedback 105

Userpilot

JULY 18, 2023

It improves team productivity and efficiency by providing them with a centralized platform for collaboration, document sharing, and communication. Wireframing and prototyping software Wireframing and prototyping software are essential tools for product teams during the design phase.

Analytic Tools 98

Analytic Tools Feedback Software Research Software Reporting Tools 98

Userpilot

AUGUST 14, 2024

Collaboration : PLD involves close collaboration between product managers , designers , marketers, and engineers, aligning design with product goals and technical feasibility. Using this information, you can create a customer-centric product that truly resonates with your target audience.

User Testing 105

User Testing Product Research Customer Experience Onboarding KPIs 105