Mind the Product

APRIL 20, 2017

App developers and designers may look at other apps for inspiration on new features, but most only look to well-known apps like Facebook Messenger and Snapchat. Its users spend an average of over 50+ minutes inside the app – about the same as the amount of time a user spends on Facebook, Messenger and Instagram.

Development 136

Development Data Visualization Transportation Customer Feedback 136

Pragmatic Marketing

JULY 8, 2020

You know, those light bulb moments when everything suddenly clicks and you come up with a brilliant idea/solution/connection/product/etc. Take Facebook, for example. Facebook is constantly adding new features that add value to their customers. Think back to when you first started using Facebook. moments are fun.

Onboarding KPIs 70

Onboarding KPIs Customer Experience Data Visualization Marketing 70

Pragmatic Marketing

FEBRUARY 3, 2020

Facebook and other social networks deliver content based on our recent clicks. I predict that, in a world of AI, people will crave true human connection even more. No matter what she does, the mobile carrier’s site insists on bringing her to the page that upgrades the yearly plan or the page for upgrading her phone.

Artificial Inteligence 91

Artificial Inteligence Data Visualization Customer Experience Airlines 91

CardBoard

AUGUST 24, 2023

That’s what Product Ops does. At its core, Product Ops is about making sure that everything involved in creating and delivering a product runs smoothly. Process Improvement and Efficiency Process improvement and efficiency are at the heart of what a Product Ops Manager does.

Data Visualization 52

Data Visualization Product Research Customer Feedback Feedback Software 52

Usersnap

NOVEMBER 17, 2022

Integrations seamlessly connect all applications to the HubSpot center, so you can streamline and enrich your customer data and get all the analytics/insights in one place. You can connect them all to HubSpot, which pulls the data into a centralized system. Which Tools does HubSpot Integrate With? Google Calendar.

Feedback Software 52

Feedback Software Analytic Tools Data Visualization Embedded Analytics 52

Amplitude

MAY 6, 2020

And your teams will connect more deeply with their work, and find new and creative ways to help the humans outside the building, your customers. We are also more connected—tablets, watches, phones, work laptops, TVs, bikes, consoles, and cars to name a few. They: Connect to Customers. Deliver compelling experiences.

Data Visualization 140

Data Visualization Reporting Tools Analytic Tools User Testing 140

Userpilot

NOVEMBER 28, 2022

Lack of connection. That makes it a good opportunity to connect with them through their favorite social media channels. Proactive support also means you can afford to have fewer support agents while delivering stellar customer service. Lack of connection. How does customer churn affect your business?

Feedback Software 92

Feedback Software Analytic Tools User Friction Customer Feedback 92

Userpilot

DECEMBER 1, 2021

3 companies that have mastered tooltips are Facebook, Slack, and Ahrefs. What components does a tooltip contain? For example, this is a checklist used by Rocketbots as part of their product tour: Note that one of the tasks is “Connect a channel.” What is a tooltip? Source: jqueryscript.

Customer Experience 94

Customer Experience Messaging Education Reference 94

Userpilot

JANUARY 12, 2023

Connect with active and engaged users on a social media app. When users are new, it’s hard for them to engage with your product because they don’t know what feature does what. Connect with active and engaged users on a social media app. Guide users with interactive walkthroughs. Offer self-service options.

Feedback Software 96

Feedback Software Analytic Tools Customer Experience Customer Feedback 96

Userpilot

MARCH 29, 2024

You’ll get actionable strategies and examples to help you deliver memorable product experiences , driving engagement and long-term retention. Wrong acquisition channels : Utilizing acquisition channels your target audience does not actively use or engage with results in wasted efforts and resources.

Data Visualization 97

Data Visualization User Testing Analytic Tools Feedback Software 97

PMLesson's Ace the PM Interview

NOVEMBER 8, 2021

In this video, our co-founder, Stephen, interviews Celena Tyler, a product manager at Facebook. Interview Question: How would you design a product around movies for Facebook? Feel free to operate within the Facebook app. The constraint is just that the product is something that Facebook itself as a company would launch.

User Friction 52

User Friction Customer Experience Management Management 52

Intercom, Inc.

SEPTEMBER 17, 2020

The company was originally founded in South Korea and made the move to Silicon Valley in 2015 – it quickly became adopted as a place for employees from the likes of Apple, Facebook, Google, Microsoft, and more to discuss the internal culture of their companies. And aside from what we’ve touched on already, how does it empower them?

Technical Review 210

Technical Review Customer Experience Customer Feedback Information 210

PMLesson's Ace the PM Interview

APRIL 25, 2022

Individual listeners on Spotify get personalized playlists and listening histories delivered to their inbox. How does working in VR affect mobility and what pain points may arise? Product Marketing Job Interview Questions Asked at Meta (Facebook & Instagram) 12. Does the campaign have multiple marketing channels?

Product Marketing 52

Product Marketing Marketing Research Software User Testing 52

ProductPlan

OCTOBER 1, 2020

Not only does the 100% virtual 2020 agenda include 50+ sessions over two days, it also offers thousands of one-to-one virtual networking opportunities. If you’ve made it to the top of the product management pyramid, then this event is an opportunity to connect with your exclusive cohort of peers. Chief Product Officer Summit.

Research Software 89

Research Software Onboarding KPIs Technical Review Agile 89

Intercom, Inc.

AUGUST 20, 2020

How does this threaten intellectualism? You have to be just as clever about which medium you deliver the material in. How does this threaten intellectualism?” So your brain is forced to fill in the gaps, and it engages your imagination, which means that you remember it a bit more and maybe have a deeper connection to us.

Research Software 243

Research Software Technology Telecommunications User Testing 243

Userpilot

AUGUST 18, 2022

Businesses that prioritize customer advocacy build trust, deliver great customer service and provide a seamless product experience. If potential buyers keep seeing your company name pop up in a positive context, that’s more memorable than scrolling past your ad on Facebook. Where does customer advocacy fit in the user journey?

User Testing 94

User Testing Customer Experience Customer Feedback Feedback Software 94

Ask Benny

JANUARY 25, 2020

It does not matter if the method used is Scrum, Kanban, or the hybrid Scrumban. They need to check whether the feature they delivered does what it was intended for. An example may be a squad in Facebook who is responsible to increase the number of friends you connect to (because it increases the value you get out of Facebook).

Feedback Software 78

Feedback Software Reporting Tools Research Software Product Research 78

Intercom, Inc.

FEBRUARY 18, 2020

Eight years ago it was founded by four Irish co-founders keen to build something that would help people like them, product people, connect with their customers in a more personal way. There’s no top-down Facebook or Google, which can be both a strength and a weakness. Intercom has changed massively too.

Construction 221

Construction Engineering Framework Weak Development Team 221

Userpilot

JANUARY 29, 2023

Good PX does the opposite. Userpilot: in-depth product education through Product Adoption school Userpilot is a product growth tool that helps product teams deliver personalized in-app user experiences. For its users to be fully activated, they need to connect a social media account and make a post. Consider a few of them.

Feedback Software 97

Feedback Software Analytic Tools Customer Experience Data Visualization 97

Product Warrior

NOVEMBER 11, 2019

Performing teams have a strong connection, one in which a fear of looking dumb is minimal. I can recall teams who have really performed and delivered on big goals. As such, they did not deliver big value. Group culture can exist even when the company culture does not support it.

Development 40

Development Software Review Agile Differentiation 40

Userpilot

JULY 30, 2022

The end goal is to address all the downsides and deliver a best-in-class product experience. What does their learning process look like? How does their competence in performing tasks affect the speed at which they complete tasks and the overall completion rate? What does their everyday flow look like?

UX 96

UX Customer Experience Research Software User Testing 96

Mind the Product

MAY 5, 2020

There’s a strange dynamic where the region does skip over entire trends. The only time they’re ever connected to the internet is when they’re using the free bus WiFi or they’re in a cafe. That generally then becomes my delivery plan, though I know it probably will not be what I deliver.

Leadership 99

Leadership Research Software User Testing Analytic Tools 99

Userpilot

MARCH 21, 2022

How does a fake door test work (and why)? You might consider doing fake door testing for potential new features if your current product is proven to deliver value. Facebook: a fake door test or an actual error? Keep them in the loop about how the work is going and most importantly – deliver on your promises.

User Testing 90

User Testing Product Research Testing Analytic Tools 90

Userpilot

SEPTEMBER 5, 2021

What does a software marketing strategy for SaaS looks like? And it's not just social media like Facebook, Linkedin, Twitter either. Userpilot’s Product Marketing & Growth Facebook Group as an example of a SaaS Community. Take this article you're reading now, for example. Todoist personalized empty state example.

Feedback Software 91

Feedback Software Analytic Tools Research Software Software Review 91

Product Innovation Educators

JUNE 17, 2019

Persuasion and influence skills also matter, as does creativity and the ability to generate new ideas. [16:47] 16:47] How does who a person knows factor in? What are your connections to other leaders, innovators, and entrepreneurs? Facebook was built on a network of weak ties. 16:47] How does who a person knows factor in?

Product Research 58

Product Research User Testing Books Customer Experience 58

Mind the Product

MARCH 21, 2017

Josh Elman , former Twitter product manager who has also worked with Facebook and LinkedIn, and currently a partner at Greylock, defines a product manager as someone who helps the team and company in shipping products to its users. Be a Team Leader. Product managers should know, appreciate, and understand their product by heart.

Product Management 100

Product Management Product Manager Management Management 100

Userpilot

JANUARY 29, 2020

Then going to a social media publishing tool to schedule Facebook/ Twitter/ LinkedIn posts. But there's a crack of the issue: how does StoryChief communicate its (complex/compound) value to its new users in minutes, so they reach the ' AHA moment ' quickly? How StoryChief delivers on its value proposition – quick?

Feedback Software 54

Feedback Software Data Visualization Customer Experience User Testing 54

Userpilot

AUGUST 26, 2021

SaaS product management refers to software-as-a-service and is cloud-based software that is accessible from any device with an internet connection and web browser. It's cloud-based software meaning it can be accessed from any device with an internet connection. It is also a key to building a strong product team.

Feedback Software 98

Feedback Software Analytic Tools Research Software User Testing 98

Userpilot

SEPTEMBER 1, 2021

A welcome screen does exactly what it says on the tin – it welcomes new users to your product. It welcomes the new user and reinforces what their product does from the outset (building apps) by asking them to commit to starting a project by naming and describing it, demonstrating their product’s value right away. moment fast.

Feedback Software 89

Feedback Software Research Software User Testing Customer Feedback 89

Intercom, Inc.

DECEMBER 19, 2018

We invested in more social and video content as well to connect with more of you. Bots have the potential to deliver radical efficiencies and help businesses meet consumer expectations. It never does, and people quickly forget.) How does anyone ever introduce anything new then?

Analytic Tools 150

Analytic Tools Research Software User Testing Customer Experience 150

Ask Benny

FEBRUARY 26, 2019

It does not matter if the method used is Scrum, Kanban, or the hybrid Scrumban. They need to check whether the feature they delivered does what it was intended for. An example may be a squad in Facebook who is responsible to increase the number of friends you connect to (because it increases the value you get out of Facebook).

Feedback Software 60

Feedback Software Reporting Tools Research Software Product Research 60

Userpilot

SEPTEMBER 29, 2022

Engagement is the sum total of all the ways you connect with your customers and foster meaningful relationships with them. Why does customer engagement matter in SaaS? For one, CX is more passive than CE: In customer experience, the user is the recipient of what the company does. We got you covered!

Feedback Software 52

Feedback Software B2B Customer Feedback User Testing 52

Ask Benny

JULY 16, 2018

It does not matter if the method used is Scrum, Kanban, or the hybrid Scrumban. They need to check whether the feature they delivered does what it was intended for. An example may be a squad in Facebook who is responsible to increase the number of friends you connect to (because it increases the value you get out of Facebook).

Feedback Software 60

Feedback Software Reporting Tools Research Software Product Research 60

Gainsight

JUNE 17, 2020

That all leads to a lot of self-service, tinkering, and experimenting, which in turn leads to high-growth potential sales at innovative companies like Facebook, Strava, Tableau, and Snap. . In fact, initially, Facebook’s developers had been playing around with the Mapbox product on the weekends and realized how easy and powerful it is.

Technical Review 52

Technical Review Data Visualization Reporting Tools Customer Experience 52

The Product Coalition

OCTOBER 25, 2018

Brand voice: how does my brand voice sound and how can my app enhance that tone? Generating personalized content to make users feel more connected with your product. As more people rely on their phones to deliver information, websites have to adapt and find new ways to compete for time. Gamify your app.

User Testing 60

User Testing Feedback Software Customer Experience Marketing 60

Product Warrior

JULY 15, 2018

It felt natural that performing teams have a strong connection, one where the fear of looking dumb is minimal, thus it does not prevent individuals from speaking up and adding value. I can recall teams I worked with that really performed and delivered on big goals, if measured, I suspect they would have had high psychological safety.

Product Research 40

Product Research Agile Software Review Workshop 40

Mind the Product

OCTOBER 16, 2017

I live in Seattle where many Silicon Valley-based firms, including Google and Facebook, have opened offices to tap into the wealth of local talent that companies like Microsoft and Amazon enjoy here. They do not see and hear the same things your onshore team does in the office, typically where upper management resides and makes key decisions.

Weak Development Team 80

Weak Development Team Development Product Management Product Manager 80