Gainsight

DECEMBER 28, 2022

T he technology industry, specifically SaaS, is in a tricky position, but the companies that emerge stronger after the downturn will be the ones that take initiative now and preemptively prepare. Here are our top three secrets from the ebook. Position Customer Success (CS) as an Efficient Growth Engine .

Customer Experience 52

Customer Experience Data Visualization B2B Positioning 52

Alchemer Mobile

FEBRUARY 20, 2020

To do that, keep reading below or check out our free eBook to learn how to light up that silent majority and gather a more accurate understanding of the voice of the customer. What is it the customers are having the most trouble with right now that you have the capacity on your product and engineering teams to fix?

Feedback Software 147

Feedback Software Research Software User Testing Systems Review 147

The Product Coalition

JANUARY 24, 2021

But what about product and engineering? For example, I have seen product teams that create OKRs around meeting with customers, and engineering teams that created OKRs around closing the tech debt. including at least the product and the engineering departments. My free e-book “ Speed-Up the Journey to Product-Market Fit ”?—?an

Analytic Tools 185

Analytic Tools Customer Experience B2C Enterprise 185

The Product Coalition

APRIL 18, 2021

The technology was always demonstrated as part of a search engine, and that was what Twiggle’s founders originally thought of delivering as their product. But a search engine wasn’t a suitable product for Twiggle’s target market. This is true whether you are interviewing for a new position or working with your colleagues on a new idea.

Research Software 135

Research Software User Testing Leadership Weak Development Team 135

ProductPlan

DECEMBER 9, 2022

With so many social media posts, blogs, videos, ebooks, and podcasts, it’s hard to keep up. Whether you’re writing a job description for a future hire, preparing for your first day at a new position, or simply investigating whether product management sounds like a good gig, you need a solid understanding of what the job entails.

User Testing 52

User Testing Customer Experience Certifications Product Research 52

Centercode

NOVEMBER 13, 2020

This empowers your engineering team with everything they need to address issues quickly and efficiently. You’re also beholden to maintaining a positive relationship with your customers – the artists, venues, and event organizers who’ve chosen to trust you with their event. Your Path to Success.

Feedback Software 98

Feedback Software User Testing Customer Experience Product Research 98

Intercom, Inc.

NOVEMBER 3, 2022

For any group of engineers, we have a dedicated designer who works with them focusing on user research, UX, UI, and fundamental product design. When you’re starting a company, you want to hire 10X engineers, 10X data scientists, and 10X designers, and the market for these people is competitive. Was there a lot more to do?

Feedback Software 206

Feedback Software Research Software Customer Experience User Testing 206

Izenda

JULY 28, 2020

We all want to go beyond our current position, work hard, get promoted, and move up the proverbial ladder. Engineers live in the product, spending the majority of their time building it, fixing it, and taking care of it. And if any position could be re-named “owner of the product,” it’d be the product manager. It’s human nature.

Data Visualization 45

Data Visualization Reporting Tools Analytic Tools Customer Experience 45

The Product Coalition

FEBRUARY 14, 2021

Even when you work with an engineering team that is used to getting very detailed product requirements from you, they can only gain from getting a broader context. If you simply want to have a positive impact on a certain metric, and you can only set a ballpark of what you expect this impact to be?—?share share it as it is.

Onboarding KPIs 173

Onboarding KPIs Weak Development Team Customer Experience User Testing 173

The Product Coalition

SEPTEMBER 29, 2020

You somehow have to bring together a rowdy bunch of tech professionals (data scientists, UX and UI designers , software engineers, etc) and make a valuable and functional product happen. This could involve writing an eBook, starting a blog, giving a talk, taking part in an AMA, or building your own side project.

Product Management 185

Product Management Product Manager Data Visualization Weak Development Team 185

Centercode

MARCH 4, 2021

As a product manager, engineer, quality tester, or anyone involved in the product development process, knowing your product inside and out is necessary for performing your role well. See our industry use cases and our list of satisfied customers in our ebook, Making Good Technology Great. How do customers see the product?

User Testing 81

User Testing Reporting Tools Data Visualization Product Research 81

The Product Coalition

NOVEMBER 8, 2020

Technical debt is always a hot discussion topic between product managers and engineers. Technical debt is an area that always causes heated arguments between product and engineering. Technical debt is an area that always causes heated arguments between product and engineering. But beware?—?with Are you ready for it?

Customer Experience 69

Customer Experience Engineering User Testing Definition 69

ProductPlan

JUNE 7, 2021

In short, we’re trying to create a positive impact, and one lens to deploy for these exercises is the IMPACT mindset I’ve written about in our new free ebook. It’s not like we’re hiring new product managers every few weeks like some of our engineering counterparts might fill out their vastly larger ranks.

User Testing 52

User Testing Customer Experience Product Research Positioning 52

Under 10 Consulting

DECEMBER 28, 2019

You can probably find some customer documentation and help screens, release notes, product plans, sales and conference presentations, white papers and ebooks, and sales enablement tools. Which positioning technique is used, if any? Train the sales engineers and product implementation team. Review them all.

Technical Review 52

Technical Review White Paper Reporting Tools Product Management 52

ProductPlan

JUNE 16, 2022

Some growth PMs have a strong advantage of working with a dedicated cross-functional team of engineers, analysts, and designers. In August 2020, Glassdoor ranked a product management position as the 4th best job in the US with a total of 12,173 listings. Request our ebook for insights on scaling effectively with product operations.

Certifications 52

Certifications Product Management Product Manager Product Research 52

Centercode

AUGUST 27, 2019

The net result of these changes is incredibly positive. But because self-driving Ubers are not thoroughly reliable and proven yet, they put two people in the front seats: one is an operator and the other is an engineer that makes real-time fixes. Our free ebook, Reaching 90% Participation , will show you how.

Artificial Inteligence 49

Artificial Inteligence Research Software User Testing Technical Review 49

UX Studio

JULY 4, 2018

WYMA Engineering, a New Zealand-based engineering company uses VR to model their factories, so users (and later, clients) can experience what these factories would look and feel like before being built. Download our free ebook about UX design. Check out the case study here. ). Want to read more about UX research and design?

User Testing 73

User Testing Research Software Product Research Feedback Software 73

Intercom, Inc.

NOVEMBER 7, 2019

You started off in engineering, I believe. I originally did study engineering in France, and then I went back for my last year at UC Berkeley in Silicon Valley, where I was both working on a computer science master’s degree as well as launching my own company with a few friends. Nico: Exactly. Nico: Correct.

Feedback Software 162

Feedback Software Marketing User Testing Finance 162

ProductPlan

MAY 13, 2020

Rather, its foundation lies in the data you use to build and support your positions. You can see which verbiage gets a better response, test out some messaging, or survey customers without tapping engineering resources or messing with the codebase. Experimentation is merely another way to gather that data. Make Space for Learning.

Product Research 65

Product Research User Testing Weak Development Team Roadmap 65

The Product Coalition

AUGUST 29, 2019

Liberating Structures also provide an excellent toolbox to handle Product Backlog refinements or improving the Definition of Done of an engineering organization. The Scrum Anti-Patterns Guide Join 5,300-plus agile peers: This ebook covers over 160 Scrum anti-patterns, and it is available for free right here.

Agile 60

Agile Product Research Onboarding KPIs Consulting 60

PMLesson's Ace the PM Interview

APRIL 25, 2022

Over my career, I've done my best to shape my engineering skills to be able to one day work directly in autonomous vehicle technology. It was an Android tablet at its core and failed to highlight its capabilities beyond reading ebooks. Is the brand's position clearly articulated and reinforced in the campaign?

Product Marketing 52

Product Marketing Marketing Research Software User Testing 52

Product Talk

AUGUST 4, 2021

The first reviewer who responded offered positive feedback, but also suggested that the book still needed a lot of work. And that’s when I reminded myself who I was writing this book for— product managers, designers, and software engineers who want to serve their customers. And the ebook formatting went much quicker than I thought.

Product Research 262

Product Research Books User Testing Feedback Software 262

Userzoom

DECEMBER 17, 2019

Armed with the proper tools, guidance and methods of communication, you should be able to convince anyone within your organisation about the value of user research and the positive impact it will have on the bottom line – without resorting to cattle-prods, lies or locking yourself in the stationery cupboard and having a very loud cry.

User Testing 122

User Testing Research Software Product Research Customer Feedback 122

Userpilot

AUGUST 30, 2023

In many cases, this means downloading a lead magnet like an ebook or engaging with high-intent pages on your website. Search engines Potential customers use search engines like Google and Bing in the awareness and consideration stages. Search engine optimization for customer acquisition. Ideally, you should combine both.

Research Software 105

Research Software Feedback Software Customer Experience Customer Feedback 105

Intercom, Inc.

MAY 14, 2018

3 minutes: The average “dwell time” – time spent on page – for a top 10 Google search result is 3 minutes; for text-only blog posts, that’s just shy of 1,000 words ( Search Engine Land, 2016 ). Content as a growth engine for your business. 2: YouTube is the second most popular search engine in the world ( Alexa, 2018 ).

User Testing 223

User Testing Research Software Artificial Inteligence Marketing 223

eG Innovations

AUGUST 4, 2022

This article will explain the differences between these strategies including the benefits of combining static and dynamic thresholds to reduce false positives and alert storms whilst implementing automatic anomaly detection. Enterprise grade products and native cloud monitoring (e.g., Static Thresholds.

Reporting Tools 87

Reporting Tools Data Visualization Artificial Inteligence Systems Review 87

ProductPlan

OCTOBER 26, 2021

Some view Product as an equal peer to Marketing, Sales, and Engineering, while others tuck it away under a VP of Product Marketing or a CTO. Are they super specific in what they’re looking for or searching for an athlete to grow into the position and evolve with it over time? A Position with Purpose. Which verbs do they use?

CTO Coach 94

CTO Coach User Testing Product Research Data Visualization 94

The Product Coalition

NOVEMBER 30, 2020

If you are looking to fill a position for a Product Owner in your organization, you may find the following 71 interview questions useful to identify the right candidate. Speaking of which: a Product Owner is not a requirements engineer, not a business analyst, and not a user stories expert either.)

Product Research 89

Product Research User Testing Research Software Feedback Software 89

Userpilot

JULY 4, 2022

This approach focuses more on marketing channels like blogs, vlogs, and ebooks to shape the narrative around the brand and push its product. Celebrating your customer’s successes helps you create a positive relationship with them. How to implement a customer-led strategy in SaaS? Do: Celebrate major customer success milestones.

Feedback Software 120

Feedback Software Analytic Tools Customer Feedback Customer Experience 120

Userpilot

AUGUST 30, 2023

In many cases, this means downloading a lead magnet like an ebook or engaging with high-intent pages on your website. Search engines Potential customers use search engines like Google and Bing in the awareness and consideration stages. Search engine optimization for customer acquisition. Ideally, you should combine both.

Research Software 59

Research Software Feedback Software Customer Experience Customer Feedback 59

Userpilot

AUGUST 30, 2023

In many cases, this means downloading a lead magnet like an ebook or engaging with high-intent pages on your website. Search engines Potential customers use search engines like Google and Bing in the awareness and consideration stages. Search engine optimization for customer acquisition. Ideally, you should combine both.

Research Software 52

Research Software Feedback Software Customer Experience Customer Feedback 52

Userpilot

AUGUST 30, 2023

In many cases, this means downloading a lead magnet like an ebook or engaging with high-intent pages on your website. Search engines Potential customers use search engines like Google and Bing in the awareness and consideration stages. Search engine optimization for customer acquisition. Ideally, you should combine both.

Research Software 52

Research Software Feedback Software Customer Experience Customer Feedback 52

Andrew Chen

SEPTEMBER 4, 2018

And the placements that OpenTable got in the restaurant book both physically in the restaurant but particularly in the restaurant’s website was the key engine that got the network effect started. And then how do you engineer your way into delivering it? Sonal: Okay. They get the product. You might need it.

User Testing 75

User Testing Marketing Analytic Tools Customer Experience 75

The Product Coalition

APRIL 19, 2021

The Product Backlog and Refinement If you are looking to fill a position for a Product Owner in your organization, you may find the following 71 interview questions useful to identify the right candidate. d) Not involving the whole team in the refinement process, probably just the “lead engineer”. PO Interview Questions?—?The

Product Research 112

Product Research Customer Experience User Testing Agile 112

Roadmunk

OCTOBER 26, 2017

Matt recently co-authored an ebook with Drift’s CEO, David Cancel, called “ Burndown: A better way to build products.” The ebook explores the Burndown framework that Drift’s product team has adopted for product development. At the end of the day the engineer wants to build it like this because it’s more scalable.

Framework 40

Framework Data Visualization User Testing Reporting Tools 40

Centercode

OCTOBER 22, 2019

The feedback they provide, whether it’s positive or negative, is helpful. Current touchscreen technology falls short in mimicking the experience of a well-engineered button. Download a copy of our ebook, Building Surveys for Customer Validation. Download the Free Survey Writing Ebook. Doug Sorensen. Program Manager.

Reporting Tools 58

Reporting Tools Product Research Data Visualization User Testing 58

Gainsight

DECEMBER 15, 2021

Maybe you can’t yet see how they will act as a growth engine for your entire organization. Positioning NRR as your North Star as a company helps everyone commit to the collaborative nature of New Laws #1,2,7 and 8. . To learn more about the 10 New Laws of Customer Success, including our bonus law, download a copy of our ebook.

Customer Experience 59

Customer Experience Customer Feedback Onboarding KPIs Reporting Tools 59