Tue.Oct 11, 2022

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Hope for the Fusionist in Digital Product Engineering

The Product Coalition

A perspective in favor of strong generalists, multipotentialites, and creative polymaths in digital product engineering Digital composition art by the author. The way we conduct business, analyze the market for strategic value, and ultimately how companies hire specific sets of skills is shifting in the growing field of digital product engineering. It’s been happening for a while now, but the mainstream market is starting to get the hint.

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Making the leap from IC to Manager – Melika Hope on The Product Experience

Mind the Product

What makes a great manager and what are the most important factors in making the leap to leading a team? In this weeks' podcast episode, Lily and Randy were joined by the amazing Melike Hope, Product Director at Twitter, to talk all about managing people and scaling your career. [.] Read more » The post Making the leap from IC to Manager – Melika Hope on The Product Experience appeared first on Mind the Product.

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Newsletter Recommendations October 2022

Johanna Rothman

I returned from my almost two weeks of vacation at 1:30 this morning. (Travel. Sigh.) Since I'm jetlagged and not thinking clearly, I thought I'd start a new thread in this blog: newsletter recommendations. I read a ton of newsletters to learn from the writer's content. However, because I'm a consultant and use newsletters to market myself, I also learn from the form.

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Learnings from London: Mastering the art of the big bet by Alice Newton Rex

Mind the Product

This final look back at some of the stand-out talks from #mtpcon London takes us back to last year and a talk from WhatsApp Product Director Alice Newton Rex on the common trends adopted by those who’ve found success making big product bets. [.] Read more » The post Learnings from London: Mastering the art of the big bet by Alice Newton Rex appeared first on Mind the Product.

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How to Achieve High-Accuracy Results When Using LLMs

Speaker: Ben Epstein, Stealth Founder & CTO | Tony Karrer, Founder & CTO, Aggregage

When tasked with building a fundamentally new product line with deeper insights than previously achievable for a high-value client, Ben Epstein and his team faced a significant challenge: how to harness LLMs to produce consistent, high-accuracy outputs at scale. In this new session, Ben will share how he and his team engineered a system (based on proven software engineering approaches) that employs reproducible test variations (via temperature 0 and fixed seeds), and enables non-LLM evaluation m

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More Than Just Words: Product Vision Examples That Define Great Products

Userpilot

What are some good product vision examples? How is the product vision different from the company vision? What makes a great product vision? How should product managers develop effective product vision statements? If you’re after the answer to the question, we’ve got you covered! So, find a comfy spot, grab a tasty drink and let’s dig in!

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Importance of Software Architecture in Product Development - Kovair Blog

Product Management Today Submitted Articles

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What Causes Customer Dissatisfaction and How to Fix It – A Complete Guide

Userpilot

Why is customer dissatisfaction a critical factor your business must address? Your business will not succeed if your customers are dissatisfied. Furthermore, they’ll share their experiences online, which could further damage your reputation. This post helps you determine the key reasons for customer dissatisfaction in your business. We’ll also learn to use in-product experiences to manage customer dissatisfaction and prevent them from putting a dent in your business.

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Career Success Tips from Leading Women in Product

Product Management Today Submitted Articles

Are you a woman in product looking to develop your career, hone your skills, learn from experts, and become more successful in the industry? We’ve got you covered.

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Lead Segmentation in SaaS: What Are Lead Segments and How To Create Them?

Userpilot

Looking for ways to implement lead segmentation and create more effective marketing strategies? In SaaS, your target market will always consist of people with different needs that keep changing with time. If you want to convert your leads into paying customers, having a data-driven segmentation strategy for your product is compulsory. Read on to discover different segmentation strategies that are guaranteed to improve the success rate of your marketing campaigns.

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Your Guide to Product Management Interviews: Top Questions with Answers

Stand out in your product management interview with guidance from Priyanka Upadhyay, an experienced product leader and Stanford Online program coach. In this guide, Upadhay dives into five key competencies interviewers will likely want to assess. She provides sample questions with detailed answers spanning: Product strategy Product design Execution Market estimation Teamwork Confidently land the product management role you want by pre-empting what interviewers are looking for and demonstrating y

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Grit or Quit? Tactical Advice for Founders Facing Tough Company Building Decisions

First Round Review

Quitting is an underrated startup skill, says decision science expert, bestselling author, and former poker pro Annie Duke. She unpacks the psychology behind why it’s so hard to walk away, sharing tactical advice for all the forks in the road, whether it’s abandoning a product, changing your go-to-market strategy, or sadly, shutting down your startup.

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How to Keep Users Coming Back With Engagement Loops

Userpilot

Customer engagement loops can serve as extensions of your CS and marketing teams. Here’s why: a good engagement loop creates excitement and motivation that keep customers returning to your product. In that process, they’ll explore your tool, use it to solve their needs and continue doing so—which is what the CS team helps customers do. And how is it an extension of your marketing team?

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Digital Customer Experience: How to Thrive in 2022

UX Studio

Did you know that customers pay 4.5x more if they receive a positive customer experience (CX)? Furthermore, companies that provide great customer experiences grow 5x faster and bring in 5.7x more revenue than their competitors. It’s no longer an option to offer your customers mediocre digital customer experience. They expect a personalized and seamless experience across all your channels.

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The Way of the Product Manager: Five Quotes Inspired by the Hagakure

The Product Coalition

This article contains five quotes from a kick-ass book that was featured in one of the most epic movies of all time?—?Ghost Dog: The Way of the Samurai , by Jim Jarmusch. In the movie, Forest Whitaker portrays a hitman who lives by the code of the samurai. He works for the mafia, and finds himself in their crosshairs when his recent job doesn’t go according to plan.

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Effective Risk Management: Balancing Safety, Compliance, and Opportunity

Effective risk management in product development balances safety, compliance, and opportunity. Risks can't be eliminated, but they can be mitigated through structured assessments, clear documentation, and expert guidance. Engaging specialists ensures efficiency, regulatory adherence, and product security while reducing costly oversights. A well-executed risk management plan includes frequent evaluations, defined assessment criteria, and a structured decision-making process.

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Are You Recession Ready?

Business of Software Conference

Jason Cohen of WP Engine fame introduced me to Jonathan Slain at Recession.com earlier this year. He and the WP Engine team work with Jonathan and he is a pretty interesting guy. We invited him on the podcast to discuss how SaaS and software companies can prepare for, and take advantage of, a recession. We discuss: How you define a ‘recession’, beyond the standard economist’s answer about GDP.

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Bart’s Book Notes: Zero to One by Peter Thiel, Blake Masters

The Product Coalition

Key Learnings + Bullet Points Summary Continue reading on Product Coalition ».

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4 Effective Ways to Lead 2023 Planning: Achieve More with Less in Uncertain Times?

Dragonboat

Annual planning, sometimes called strategic planning, is both a financial forecasting/ headcount budgeting exercise and a strategic roadmap planning event. As executives and teams of all functions gather to make key decisions for the “whole year,” annual planning is always a hectic event. Especially as we enter uncertain times, how can product leaders lead 2023 planning […].

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The Product Marketing Manager: How They Bring Value to The Market

The Product Coalition

A Product Marketing Manager (PMM), is one of the least understood roles in the technology industry. I sat down with an industry veteran to make some sense of it. As it turns out, the role differs from company to company. The spectrum of the position ranges from the strategic level to the communication level. We explore more strategic roles, more communication roles, activities in each, and what the organizational hierarchy says about the role.

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Build Your Best Product Strategy: An Action Plan You Can Start Now

As your company grows and your product matures, so too should your product strategy. Drawing from their decades of experience as product leaders, Stanford Online instructors Donna Novitsky and Laura Marino share best practices for defining your product strategy at each stage of company growth. Get practical, real-world product strategy tips from experts who have lived through the same challenges you’re currently facing.

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Monitoring the AVD Connection Broker

eG Innovations

What is the AVD Connection Broker and What is its Role in an AVD deployment? A legacy way to deploy applications and desktops on Azure was often to put some Server 2022 VMs (Virtual Machines) in Azure running the standard RDS (Remote Desktop Services) roles – session hosts, brokers, gateway etc. and then pay the compute costs for your session hosts, brokers, and gateways, set up a public IP address and open ports.

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How to Manage, Scale, and Improve Your Customer Education Content (with insights from Heap)

Product Management Today Submitted Articles

We talked to Christy Hollingshead, VP of Customer Education and Engagement at Heap, and we share her insights, tips, and tricks to help you manage your educational content the right way.

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A Product Owner’s Role in a Product Organization

ProductPlan

Product owners play a crucial role in “by-the-book” Agile scrum, while product managers are largely absent. In practice, however, both often coexist. Things can get a bit fuzzy without clearly defined roles and responsibilities, and the seams may fray. This article explores the product owner role and how it fits into the broader product team. The product owner’s role.

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The 2022.4 Product Update is here: From uncertainty to opportunity

ProductBoard

The theme of the 2022 Product Excellence summit was Embracing Uncertainty – and while it might feel particularly salient at the moment, it’s something product professionals are deeply familiar with. With the rise in digitization and customer expectations, digital products and experiences have become revenue and growth drivers, putting more pressure than ever on product managers to lead their teams.

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Enterprise ABM Marketing Tools: A Marketers Guide

Savvy B2B marketers know that a great account-based marketing (ABM) strategy leads to higher ROI and sustainable growth. In this guide, we’ll cover: What makes for a successful ABM strategy? What are the key elements and capabilities of ABM that can make a real difference? How is AI changing workflows and driving functionality? This Martech Intelligence Report on Enterprise Account-Based Marketing examines the state of ABM in 2024 and what to consider when implementing ABM software.

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Three Lessons on Efficiency From the 2022 Gartner® Market Guide for Customer Success Management Platforms

Gainsight

As the technology market enters a new phase, SaaS leaders face a challenge: how to grow their businesses efficiently. The answer? A well-oiled customer success (CS) machine that drives Net Revenue Retention (NRR). . SaaS organizations must align their teams around customer outcomes, and scale their CS team’s efforts with the utmost efficiency. To do this, CS leaders should operationalize CSM motions through a robust customer success management platform. .

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User Feedback: The Tools, Questions, and Examples You Should Know About

airfocus

Often, the names ‘customer’ and ‘user’ are switched in and out interchangeably. However, in the world of product management, these two are not always the same. The customer isn’t always the one using your product and the user isn’t always the one paying, especially when it comes to enterprise product design.

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8 Best Productboard Alternatives for Your Business

airfocus

In the last few years, Productboard has been able to establish themselves as one of the most well-known products, yet so many are still looking for alternatives. With so many tools, approaches, and needs - how do you know how to pick the right alternative for your team? Read more in this article!

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