Tue.Feb 26, 2019

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Using Process Mapping to Document your Roadmapping Process

ProductPlan

When a company hires a fancy management consulting firm to help them “optimize” operations, one of the first things they’ll do is document how things are currently being done. They will interview stakeholders and individual contributors, review documentation, and hold whiteboard-heavy meetings to unpack the current methods being utilized in the company.

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Why you Should Organize Product Teams Around Customer Experiences

Mind the Product

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Every sales team needs chatbots. Here’s why.

Intercom, Inc.

When it comes to scaling a business in 2019, one thing matters most: customer experience. For today’s prospects, that means providing a real-time, personalized buying journey. Last week we sat down with growth expert Sujan Patel to talk about how sales teams can create these experiences at scale – with chatbots. Chatbots enable sales people, us included ??

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Treat your Roadmap as a Compass

Ask Benny

How to effectively build and manage your roadmap and your stakeholders’ expectations. The Roadmap Challenge I recently participated in a meetup of very experienced product management leaders arranged by ProductX. We discussed roadmaps and the challenges surrounding them. Even though all of these product managers have years of experience it seemed like the challenge is still fresh as in their first days.

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Get Better Network Graphs & Save Analysts Time

Many organizations today are unlocking the power of their data by using graph databases to feed downstream analytics, enahance visualizations, and more. Yet, when different graph nodes represent the same entity, graphs get messy. Watch this essential video with Senzing CEO Jeff Jonas on how adding entity resolution to a graph database condenses network graphs to improve analytics and save your analysts time.

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How working as a Product Marketer can help you become a better Product Manager

BrainMates

This is a guest post from Ab hinaw Kumar. Having spent several years playing both Marketing and Product Management roles, I can confidently suggest that every Product Manager who wants to make a significant impact on the overall success of the business should switch to Product Marketing roles several times in his career. I would also propose that companies should never differentiate between Product Managers and Product Marketers while hiring and they should encourage transition into one role fro

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What I’ve done, learned, and taught during my first 4 weeks as a front-end engineer at productboard!

ProductBoard

Leaving the flatlands Being a Dutch person with a deep passion for the mountains sucks. The Netherlands is one of the flattest countries in the world, and a big part of The Netherlands is literally below sea level. So after having lived there all my life, I was craving moving somewhere closer to mountains, lakes, and forests. After considering Canada, Ireland, and Scotland, my wife and I decided.

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Practices to Optimize Your Product Management Department

The Product Coalition

Optimizing an existing Product Department is never a simple task. Despite the difficulties, there are actions every PM Director or VP can take to hone their respective teams. There is no one perfect roadmap towards optimizing a Product Management department. Every company has their own strategy, and every team operates under their own guidelines. There are, however, verifiable steps that can help you get your department to where it needs to be.

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Always Think MVP

Ask Benny

Why you should always assume you are not going to make it on time. MVP vs MVE When developing a product or a feature, if you follow the lean methodology, you first need to validate demand. This means you apply the build-measure-learn cycle and try to ship a minimal viable product (MVP) to validate your hypothesis. In a lot of cases you actually start with a minimal viable experiment (MVE).

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Fall in love with your customer’s problem, not their solution

ProductBoard

“Albert Einstein said, ‘If I only had one hour to solve a problem, I’d spend 55 minutes defining the problem, and the remaining 5 solving it.’ Understanding the problem is the most important step in building a product.” In our free eBook, The Path to Product Excellence: Stories and Advice from the Field, Pendo’s Chief Product Officer, Brian Crofts, talks about how you need to fall in love.

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Understanding User Needs and Satisfying Them

Speaker: Scott Sehlhorst

We know we want to create products which our customers find to be valuable. Whether we label it as customer-centric or product-led depends on how long we've been doing product management. There are three challenges we face when doing this. The obvious challenge is figuring out what our users need; the non-obvious challenges are in creating a shared understanding of those needs and in sensing if what we're doing is meeting those needs.

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Mentoring Thinking

Ask Benny

Embrace mentoring as a way of life. The Mentee In the new world where we all live in, you constantly need to grow and develop. You can achieve this by constantly reading, listening and learning. The world is constantly evolving and careers are rapidly changing. You no longer have the luxury to slowly develop your way into new areas. You need to rapidly learn.

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January 2019 Product Update

Indicative

You spoke, we listened! Here is our January recap of the latest product releases: Get access to your raw data. You can now use SQL for non-behavioral analysis by exporting your data to Google BigQuery. Click to get an overview of Indicative for BigQuery, now available for Pro and Enterprise customers. Learn more. Increased flexibility for your Segmentation analysis.

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Your Role is not to Write Requirements

Ask Benny

Why product management role is so misunderstood. The Technical Aspect Throughout my career as product manager I have talked with many product managers from different companies, seen a lot of product management recruitment ads, and followed many product management discussions and lectures. I have found out that an alarmingly large portion of those product managers are focused only on the technical aspects of their job.

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How to Choose the Right Beta Testing Tools and Features

Centercode

Imagine building a birdhouse out of a 100 lb block of wood with only a set of instructions and a handsaw. Too easy? How about this one: imagine running a community of 1,000 active testers when your only beta testing tools are Excel and Outlook. That one might be a little more challenging (and more than a little frustrating). That’s because when it comes to successful Customer Validation, your processes and tools go hand in hand.

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Beyond the Basics of A/B Tests: Highly Innovative Experimentation Tactics You Need to Know

Speaker: Timothy Chan, PhD., Head of Data Science

Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? 🌐 From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.

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Make yourself "Redundant"

Ask Benny

Heavily rely on your team to make daily decisions in order to help you focus on the long-term strategy. The Illusion of Importance As product managers, especially those that had been engineers before, you can sometime feel insecure in your position and contribution. This feeling may be enhanced due to many people not actually understanding the role of product management.

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Creative Trespassing: How To Sneak More Imagination Into Your Work & Get More Done | Tania Katan, Author | BoS USA 2018

Business of Software Conference

Tania Katan, Author, Creative Trespassing. After years of smuggling creativity into the corporate sector without getting busted, Tania has learned that we don’t need to be in a job that is distinctly creative in order to be distinctly creative in our job. In fact, no matter how tedious the task, or how buttoned-up the office environment, we can all learn to conjure imagination anywhere, anytime.

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Don’t Manage your Stakeholders from your Ego

Ask Benny

Consider your stakeholders as valuable resources rather than obstacles you need to overcome. Let's Start with a Story A colleague product manager told me a story. She was launching a big change to a product that she was working on for several months, and when she talked with the product marketing manager he had a lot of concerns and demanded that she delayed the launch.

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How I Improve My Product Management Skills

Arpit Rai

Before I started my career in product management, I often wondered about the core skills that were required to be an effective product manager. In the last 5 years of working on various products, I’ve come to realize that the fundamental skills that make one an effective product manager are the following: Strategy & Big Picture Thinking Product Sense Structuring Problems & Analytics Soft Skills & Communication Attention to Detail, and Project Execution I was able to develop some of t

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Exploring PerfDog Whitepaper 2024: Unlock the Power of Performance Testing

Key Takeaways Robust Platform & Multi-System Support: Brief introduction to PerfDog's extensive compatibility across various operating systems and hardware platforms including Android, iOS, PC, gaming consoles and more. In-Depth Performance Metrics: Quick view of the extensive range of metrics for system, graphics and rendering, user experience, in-depth analysis, and more.

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Plan with Problems. Execute with Solutions.

Ask Benny

How to build a roadmap while staying agile and lean, and why so many product teams do agile wrong. Bottom to Top Agile In many companies that make a transition to agile, the move is initiated by engineering, which is focused on execution and efficiency. The rest of the company (product management, project management, sales, executive team, marketing) might be left behind or only be partly included.

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January 2019 Product Update

Indicative

You spoke, we listened! Here is our January recap of the latest product releases: Get access to your raw data. You can now use SQL for non-behavioral analysis by exporting your data to Google BigQuery. Click to get an overview of Indicative for BigQuery, now available for Pro and Enterprise customers. Learn more! Increased flexibility for your Segmentation analysis.

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Saying “No” when you want to say “Yes”.

Ask Benny

It always gets down to priorities. Respect all Ideas As a product manager, if you do your job properly and make yourself approachable, you get a lot of requests and amazing ideas. You get them from your customers, your development team, your sales or marketing team, and hopefully from almost anyone within the company or outside of it. It is your job to create an atmosphere in which people feel comfortable to suggest new directions and ideas as well as feel very at ease to complain to you about t

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Remote Working Q&A with Wade Foster | Wednesday 6th March

Business of Software Conference

Join us on Wednesday 6th March for a live online Q&A with Wade Foster on Remote Working, CEO/Founder of Zapier. Wade Foster and his co-founder started Zapier (it rhymes with ‘happier’) back in 2011 during a hackathon. Now, the company has over 200 employees and no office. Zapier is a fully-remote company, and has no intention of changing that. Join us for a Q&A where Wade will share his processes for running a fully remote organization – how Zapier goes about hiring and onboarding their

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Product Management Careers: Job Prospects, Pathways, and Must-Have Skills (2024)

The product management job market in 2024 reflects the fast-growing and ever-evolving nature of the field. For product managers looking to future-proof their careers and take advantage of new opportunities, staying informed about the professional landscape is a smart move. In this comprehensive career guide from Regis College, you’ll learn about: The current job outlook for product managers in 2024 Six professional pathways and the average salaries for these roles in the U.S.

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Mentoring 101.

Ask Benny

Step by step product management mentoring. In Mentoring Thinking I explained why it’s good to become a mentor. This time as a special tribute to Product League, a product management mentoring program run by volunteering product managers contributing to the community, I am giving tips on how to approach your mentoring. While I am referring mostly to product management mentoring, most of the advice is relevant for any type of mentoring.

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Remote Working Q&A with Wade Foster | Wednesday 6th March

Business of Software Conference

Join us on Wednesday 6th March for a live online Q&A with Wade Foster on Remote Working, CEO/Founder of Zapier. Wade Foster and his co-founder started Zapier (it rhymes with ‘happier’) back in 2011 during a hackathon. Now, the company has over 200 employees and no office. Zapier is a fully-remote company, and has no intention of changing that. Join us for a Q&A where Wade will share his processes for running a fully remote organization – how Zapier goes about hiring and onboarding their

Events 40
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Top UX Agencies To Choose From In 2019

UX Studio: Product Management

I have spent more than 15 years with UX design agencies. In that time, I have had the luck to get to know many of the best people in this field in person. This puts me in a position to tell endless stories of the heroic work top UX agencies do day after day to fight for a better digital world. Today I’m going to give you an overview of the top UX design agencies.

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My Favorite Color Is Shiny

ProductCraft

Years ago I had a customer, Glenn, who really kept me on my toes. Whenever any of his vendors or staff complained about his constantly-changing priorities and pet projects he would simply reply: “My favorite color is shiny!” Getting Glenn to focus on a single goal, plan, or initiative for more than two weeks seemed. The post My Favorite Color Is Shiny appeared first on ProductCraft by Pendo.

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Peak Performance: Continuous Testing & Evaluation of LLM-Based Applications

Speaker: Aarushi Kansal, AI Leader & Author and Tony Karrer, Founder & CTO at Aggregage

Software leaders who are building applications based on Large Language Models (LLMs) often find it a challenge to achieve reliability. It’s no surprise given the non-deterministic nature of LLMs. To effectively create reliable LLM-based (often with RAG) applications, extensive testing and evaluation processes are crucial. This often ends up involving meticulous adjustments to prompts.

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There is No Perfect Roadmap

The Product Guy

Guest Post by: Nick Eckhart (Mentee, Session 8, The Product Mentor) [Paired with Mentor, Nis Frome]. Every product manager has made the mistake of thinking a perfect product roadmap would solve the problem in front of them. For example, you’re sitting in a meeting with stakeholders at the end of a deliverable cycle. They need to report upward, so you’re going through the motions, updating them on the work you’ve done, are doing, and intend to do.

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