Wed.May 20, 2020

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Eight expert tips for transitioning from in-lab to remote user research

Userzoom

Mary Luong, Ph.D, offers some best practice advice on how researchers who are used to in-lab, in-person UX research can transition to remote, while still remaining user-centric. The following tips are taken from our latest on-demand webinar , where Mary Luong, Sr. Director, Research Partner, discusses the skills you need to successfully design and conduct remote research studies.

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How to Enhance UX Branding with Personalized Content

UXCam Bluespace

UX is much more than just digital touchpoints and user interfaces on a screen.

UX 59
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Trending Sources

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What are the top attributes of a Product Manager according to people in the product community?

The Product Coalition

From Jackie Bavaro’s simple and easy to digest Venn diagram of product skills to Tarigo’s product skills matrix, there are countless… Continue reading on ProductCoalition.com ».

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Making Decisions That Scale ? Julia Whitney on The Product Experience

Mind the Product

In previous roles, Julia Whitney led teams at WGBH and the BBC, so she’s familiar with rooms full of people in meetings where decisions not only don’t get made, they’re sometimes actively avoided. Now an executive and leadership coach, she’s devoted a lot of time over the last few years to working with teams on [.]. Read More.

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Get Better Network Graphs & Save Analysts Time

Many organizations today are unlocking the power of their data by using graph databases to feed downstream analytics, enahance visualizations, and more. Yet, when different graph nodes represent the same entity, graphs get messy. Watch this essential video with Senzing CEO Jeff Jonas on how adding entity resolution to a graph database condenses network graphs to improve analytics and save your analysts time.

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28. Technical debt and how to handle it

The Product Coalition

You most probably know how credit cards work. You take out a loan from a bank for whatever reason and you are given a grace period of a month or two to pay back the money you owe. If you fail to pay back within the grace period, you will be charged interest, which increases like a snowball as it is rolled on. It’s the same with technical debt. You’re rushing to release new product features, while taking out a loan from your “future self”.

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Combining Sales Demos and Customer Research with Jane Portman, Co-Founder of Userlist and Host of UI Breakfast

UserInterviews

You can do more than sell with a sales demo. Jane Portman walks through how to reposition demos as relationship building and discovery research opportunities.

Demo 139
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Growth as a Product Person

Mind the Product

In February 2015, a small group of enthusiastic Auckland-based product managers got together to hold the very first Product Management Auckland Meetup event. Now, 59 events and nearly 3500 members later here we’ve marked this milestone with five lightning talks on the theme, “How I’ve grown”. Here you can watch the talks in full or [.]. Read More.

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10 Best Data Visualization Platforms for Product Managers

The Product Coalition

What is Data Visualization? More than just making numbers look pretty, data visualization is the graphical representation of information. Graphs, charts, maps, and tables are powerful communication tools, helping to make data more accessible. Good data visualization helps you to unlock new insights, monitor your KPIs, understand user behaviour, and effectively communicate data with non-tech teammates.

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Engagement Workshop: Tracking Your Progress with Metrics

Centercode

Strong tester participation is at the heart of every successful Customer Validation test. When you’ve recruited enthusiastic, target market testers to use your product, complete surveys, and submit feedback, you have everything you need to deliver those highly sought after recommendations for improvement. But while everyone agrees that engagement is critical, only half of customer testing professionals say that they’re regularly tracking project participation.

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Understanding User Needs and Satisfying Them

Speaker: Scott Sehlhorst

We know we want to create products which our customers find to be valuable. Whether we label it as customer-centric or product-led depends on how long we've been doing product management. There are three challenges we face when doing this. The obvious challenge is figuring out what our users need; the non-obvious challenges are in creating a shared understanding of those needs and in sensing if what we're doing is meeting those needs.

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When to Confront Your Boss? (or How to Overcome Authority Bias?)

The Product Coalition

How cognitive bias can be detrimental to decision making Continue reading on ProductCoalition.com ».

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Winning Fans and Building Brands with Strategic Customer Input

dscout People Nerds

Don Hall on how emerging qualitative methods can flatten access and create always-on user insights to fuel brand stories.

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The Ultimate Remote UX Research Job Board

UserInterviews

Looking for a remote job in user research, UX, product, or design? Check this out.

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The “Agile C-Suite” and The Critical Role It Plays in an Organization’s Path to Agility

Agile Velocity

The recent Harvard Business Review (HBR) article “ The Agile C-Suite ” 1 and Forbes article “Agile Isn’t New: What’s New Is The C-Suite Embracing It” have prompted some good discussion around the Agile Velocity virtual water cooler. . While there is general agreement with most of what was published in these two articles, enough to elicit the ubiquitous ‘thumbs-up’ , there’s a fair level of “Yes, and…” .

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Beyond the Basics of A/B Tests: Highly Innovative Experimentation Tactics You Need to Know

Speaker: Timothy Chan, PhD., Head of Data Science

Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? 🌐 From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.

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How to Create a COVID-19 Contact Tracing App at the State or Local Level

Emerge Insights

Human contact tracing has been used to manually track and prevent the spread of infectious diseases for decades. Now the ubiquity of smartphones is enabling a new technological approach to tracing potential COVID-19 virus exposures. The global impact of COVID-19 has spurred many governments to develop and release applications that track human contact via the […].

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6 Cognitive Psychology Tips for UX Designers

UXCam Bluespace

Cognitive UX psychology principles can assist designers to increase the quality of their work.

UX 103
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Product Pricing (3/4): Strategy

The Product Coalition

3 Must-Know Pricing Strategies and the Inputs to Drive Them Continue reading on ProductCoalition.com ».

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Product Love Podcast: Rahul Vohra, CEO of Superhuman

ProductCraft

Product Love · Product Love Podcast: Rahul Vohra, CEO of Superhuman This week on Product Love, I sat down with Rahul Vohra, CEO of Superhuman. Last winter, we recorded an amazing episode on product-market fit, and I’d definitely suggest you check that one out as well. This week, we talk about how game design can. Read more » The post Product Love Podcast: Rahul Vohra, CEO of Superhuman appeared first on ProductCraft by Pendo.

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Exploring PerfDog Whitepaper 2024: Unlock the Power of Performance Testing

Key Takeaways Robust Platform & Multi-System Support: Brief introduction to PerfDog's extensive compatibility across various operating systems and hardware platforms including Android, iOS, PC, gaming consoles and more. In-Depth Performance Metrics: Quick view of the extensive range of metrics for system, graphics and rendering, user experience, in-depth analysis, and more.

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Welcome to Product Solving!

Product Solving

Building products is hard. Building products people want is even harder. But, that is what product and engineering leaders are tasked with every day. To build a great product people want, you have to think. Hard. Really, really hard. And you have to think a lot. Most of your energy is spent thinking. So let’s do something to make ourselves faster, better, and more innovative thinkers!

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Engagement Workshop: Tracking Your Progress with Metrics

Centercode

Strong tester participation is at the heart of every successful Customer Validation test. When you’ve recruited enthusiastic, target market testers to use your product, complete surveys, and submit feedback, you have everything you need to deliver those highly sought after recommendations for improvement.

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Spring Cleaning for Sales: Using the Pandemic Slowdown to Make Yourself Better

TSIA

All of us have pesky and persistent things that we swear we’ll get to when we get time. At home, it might involve cleaning the garage or scanning old photos into digital format. You say you’ll do it, but never actually get the time. As the initial of COVID-19 shockwave subsides, there’s a chance you’ll have some time to focus on those types of items in your work life that you know you’ve been neglecting because they didn’t have immediate priority or payback.

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Future-proofing your product strategy with adaptive teams

Mixpanel

Do you ever feel, as a product leader, that you’re unpopular in your company? Having worked with many product leaders over the past 20 years, I’ve repeatedly heard that balancing the needs of users, engineering teams and the business—all while building a successful product function that drives innovation—is tough. A product manager’s job is inevitably going to make them unpopular at times, and that’s not necessarily a bad thing.

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Product Management Careers: Job Prospects, Pathways, and Must-Have Skills (2024)

The product management job market in 2024 reflects the fast-growing and ever-evolving nature of the field. For product managers looking to future-proof their careers and take advantage of new opportunities, staying informed about the professional landscape is a smart move. In this comprehensive career guide from Regis College, you’ll learn about: The current job outlook for product managers in 2024 Six professional pathways and the average salaries for these roles in the U.S.

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Shouldn't we measure the mid-career professionals differently

SidsAvenue

The IT Companies are struggling to handle the mid career professionals. These folks are considered as organizational fat that needs to be reduced and so are in the line of fire. In this post, I want to go through an approach which could help the organizations look differently at professionals who are in mid-career stage. To start the discussion, let us understand what an organization's workforce is meant to do.

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How the American Red Cross launched a multilingual, high impact PSA campaign

Innovatemap

2020 made it apparent that our ‘be good to the town’ motto needed to come to life in new ways. Kristin Hess, principal product partner at Innovatemap, reached out to community leaders to see what they needed and if Innovatemap could support their efforts. The Indiana Chapter of the American Red Cross took her up on the offer. This is the story of that partnership.

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COVID-19: Exponent's Free Memberships, University Partnerships

PMLesson's Ace the PM Interview

Exponent is here for you during these challenging times. If you're one of the millions worldwide affected by COVID-19, we want to help you. Here are some of the ways we are supporting folks affected by the world pandemic. Free Interview Question Database We're launching our interview question database, with thousands of questions asked by companies like Google, Facebook, and more, to our community for free for the next few weeks.

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Millennials are not spoiled — how the know-better effect comes in to play

ProductBoard

I hear all the time how the generation of millennials is spoiled, entitled, and not patient in general. While there is certainly a change in the behavior of this generation, I’d like to propose that it might have very little to do with patience. You might be familiar with the concept of loss aversion, which explains that we perceive losses twice as intensively as gains.

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Peak Performance: Continuous Testing & Evaluation of LLM-Based Applications

Speaker: Aarushi Kansal, AI Leader & Author and Tony Karrer, Founder & CTO at Aggregage

Software leaders who are building applications based on Large Language Models (LLMs) often find it a challenge to achieve reliability. It’s no surprise given the non-deterministic nature of LLMs. To effectively create reliable LLM-based (often with RAG) applications, extensive testing and evaluation processes are crucial. This often ends up involving meticulous adjustments to prompts.

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ONE THING on Resume Geek

Product Culture

Everyone could use some improvement in their job hunting skills, especially now. One of my favorite resume geeks is Melissa Appel, an Associate Director PM at Wayfair. “Tell me a story on your resume!” she says. “What in your background is unique and appealing to hiring managers?” The 3-5 sentence personal statement at the top of your resume should clearly explain your distinctive perspective.

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Why efficiency, not just effectiveness, is key to scaling customer success

Intercom, Inc.

As customer success managers, we wear many hats. We need to stay on top of market trends and product updates, all while making sure our customers become wildly successful. During times of rapid change, juggling everything on our plates, along with everything on our customers’ plates, can feel like a herculean task. Just as we’re adapting our business strategy and plans , so are our customers – and they’re looking to us for guidance.

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What Seems to Be The Customer Problem?

The Product Coalition

Finding a customer problem worth solving is key to successful products and businesses. But how do you distinguish a pressing problem from a mere inconvenience? And what’s a customer problem anyway? Let me show you a Customer problem template to help you identify painstaking problems, as well as lead relevant discussions with your customers. We all have product ideas.