May, 2015

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Customers value Results, not Tools

Folding Burritos

As toolmakers , we tend to often be thinking (and talking) about the tools we make and the process of making them. We are Product Hunters , Thinkers , People , etc. It is critical for us to have those conversations and try to define and improve what is a very empirical craft; but it’s also imperative that we don’t forget what drives all of it: providing results to our customers.

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5 Great Sources of Product Feedback

Daniel Elizalde IoT Blog

The popularity of Lean Startup and similar philosophies have engrained in every Product Manager and Entrepreneur that we need to “get out of the building” and talk to customers. But customers aren’t your only source for great feedback. Once you find market fit, you’ve shipped a product, you have real customers, and your team is a little bit bigger than three […] The post 5 Great Sources of Product Feedback first appeared on Daniel Elizalde.

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[Video] Watch TSW Keynote Presentations Online

TSIA

TSW conferences are a great way to stay current on the best practices for improving your overall operation. All of the keynote presentations from TSW 2015 Best Practices are now available to view online , where you can tap into valuable insights shared by some of the most brilliant minds the technology services industry has to offer.

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The Business Value of Product Management — An Object Lesson

Product Management 2.0

This post was originally published on On Product Management. As much as we may focus on the role of Product Managers in building great products, it’s equally important to focus on the role Product Management plays with other groups in the company and top-line revenue overall. This was underscored recently when a friend told me about something that happened earlier this year at her company.

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Platform Product Management Beyond Features: Introducing B-MAP for Platform Ecosystem Success

Traditional PM struggles with the complexities of platform ecosystems. B-MAP framework tackles this challenge. B-MAP goes beyond features, focusing on building, managing, adapting, and partnering to foster a thriving platform ecosystem.

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Techniques to Stimulate Innovation

Product Manager in Heels

Innovation is an area that every product manager from every organization wanted to focus on and hear more about. Trying to stimulate innovation is challenging especially when you don't have the proper resources to back or develop some of the ideas. I recently attended a meetup for the Boston Product Management Association and we talked about how to start a program like this.

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9 Pieces of UX Advice I Stole From People Smarter Than Me

UserTesting

Like all people, I like to think I have good taste. But if I do, it’s only because I’ve been ruthless about one thing: stealing secrets and strategies from people a lot smarter than me. I’m fairly new to the … The post 9 Pieces of UX Advice I Stole From People Smarter Than Me appeared first on UserTesting Blog.

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SiriusDecisions 2015 Summit Recap

Good Product Manager

SiriusDecisions 2015 Summit: Recap. The 10th Annual SiriusDecisions Summit was held May 12-15, 2015 in Nashville, with 2300+ delegates getting together for 4 days of discussion on best practices and emerging trends for business-to-business sales, marketing and product leaders. I presented two sessions: The Keys to Succeeding With Integrated Solutions.

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How IoT Process Optimization Can Improve Customer Outcomes

TSIA

In our post “ Driving Service Efficiency in the Age of IoT ” , we highlighted the most common application for smart, connected products: service efficiency. However, this narrow focus limited the return on investment for many suppliers, leaving many to wonder what the IoT (Internet of Things) buzz was all about. The next step on the Remote Services continuum, process optimization, places more emphasis on the customer, which leads to better results for everyone.

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Top Takeaways from TSW 2015 Best Practices

TSIA

TSW conferences are a great way to get a top-level view of the latest trends in the industry, and how leading organizations are rising to meet emerging challenges as well as their best practices. During the conference, TSIA’s VP Research, Technology and Social, John Ragsdale , was able to get a detailed overview of the latest industry buzz through one-on-one conversations with TSIA members and partners, as well as TSW attendees.

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Reimagined: Building Products with Generative AI

“Reimagined: Building Products with Generative AI” is an extensive guide for integrating generative AI into product strategy and careers featuring over 150 real-world examples, 30 case studies, and 20+ frameworks, and endorsed by over 20 leading AI and product executives, inventors, entrepreneurs, and researchers.

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[Video] What Expand Selling Can Do For Your Revenue Growth

TSIA

At TSW 2015 Best Practices, President and CEO of TSIA, J.B. Wood proudly introduced TSIA’s newest research discipline: Expand Selling. Through this emerging new concept, TSIA is taking the lead in helping companies find the fastest path to top line revenue growth by growing customers.

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Driving Service Efficiency in the Age of IoT

TSIA

In our last post, Smart Products Need Smart Services: How IoT Affects Industrial Equipment , we introduced the TSIA Remote Services Continuum, which provides a framework for companies that have implemented or are considering incorporating smart, connected products as part of their product portfolio. Today’s post will go into more detail on the first and, by far, most common step along the continuum: Service Efficiency.

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Rising to the top. as a female in technology

Product Manager in Heels

When I was getting my MBA, I would count the number of women compared to men for each class and at least 60% of them were men. In every class. It's become painfully evident to me in recent years that there is a gender gap not only in technology but in the workplace in general. I love where I work, and I love the people but, unfortunately, we fall into the same category that many companies do.

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Christopher Cummings, Product Management Meets Pop Culture

Product Manager in Heels

Last August (I know, it's been a while) I had the pleasure of being interviewed by Christopher Cummings, author of the blog " Product Management Meets Pop Culture ". We talked shop about product management, my role in particular and some of the challenges I'm faced with as a product manager. You can read more about the interview here. I love the image that Christopher chose to represent the article, a shot of Daenerys Targaryen from Game of Thrones with an inset of a shot of my with Gunner.

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Entity Resolution Checklist: What to Consider When Evaluating Options

Are you trying to decide which entity resolution capabilities you need? It can be confusing to determine which features are most important for your project. And sometimes key features are overlooked. Get the Entity Resolution Evaluation Checklist to make sure you’ve thought of everything to make your project a success! The list was created by Senzing’s team of leading entity resolution experts, based on their real-world experience.

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What does a product manager do? Take 2.

Product Manager in Heels

After much discussion, I've decided to write another post about the role of product management. It seems to be evolving, and after doing a ton of research, I've come up with this: Product Management helps the team (and company) deliver the right product to users is a strategic role focused on delivering solutions based on market needs is the glue between business, technology and user experience Product Management Responsibilities include: Prioritization User Experience including usability testin

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Power of simplicity : Whatsapp is not IM, it’s a CRM

SidsAvenue

Whatsapp as CRM My wife runs a small garment business from home. Every week a new parcel lands in my home. The supplier is 800 km away from my place and he doesn't have a website to look at.So out of curiosity, I asked how does she select the designs and order them. Her answer laid the foundation of this post. Shrugging her shoulders, she answered me in one word "Whatsapp".

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Product Camp Boston 2015 Sessions!

Product Manager in Heels

For those of you looking for information on Product Camp Boston 2015 at the Microsoft NERD Center in Cambridge, take a look ! #PCampBoston.

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31 Questions Every Designer Should Ask When Testing Prototypes

UserTesting

You already know user testing is a key to building a great user experience, but many companies begin the process a lot later than they should. Whether you’re creating a website, mobile app, landing page, or other product, testing can … The post 31 Questions Every Designer Should Ask When Testing Prototypes appeared first on UserTesting Blog.

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The Big Payoff of Application Analytics

Outdated or absent analytics won’t cut it in today’s data-driven applications – not for your end users, your development team, or your business. That’s what drove the five companies in this e-book to change their approach to analytics. Download this e-book to learn about the unique problems each company faced and how they achieved huge returns beyond expectation by embedding analytics into applications.

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4 Critical Questions to Ask Before You Design Anything

UserTesting

It’s not always obvious which ideas are worth investing the time and resources into building. It’s easy to rush into something without stopping to define exactly who needs your product or design. But the best designers consistently ask the same … The post 4 Critical Questions to Ask Before You Design Anything appeared first on UserTesting Blog.

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4 Critical Questions to Ask Before You Design Anything

UserTesting

It’s not always obvious which ideas are worth investing the time and resources into building. It’s easy to rush into something without stopping to define exactly who needs your product or design. But the best designers consistently ask the same … The post 4 Critical Questions to Ask Before You Design Anything appeared first on UserTesting Blog.

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31 Questions Every Designer Should Ask When Testing Prototypes

UserTesting

You already know user testing is a key to building a great user experience, but many companies begin the process a lot later than they should. Whether you’re creating a website, mobile app, landing page, or other product, testing can … The post 31 Questions Every Designer Should Ask When Testing Prototypes appeared first on UserTesting Blog.

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Flipboard Partners with UserTesting to Understand the Full Impact of Its Third Generation

UserTesting

The challenge. Flipboard is a personal magazine filled with the things each reader cares about. It allows people to easily find content and connect with others who share common interests. Some of the app’s most passionate users are curators who … The post Flipboard Partners with UserTesting to Understand the Full Impact of Its Third Generation appeared first on UserTesting Blog.

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The Data Metaverse: Unpacking the Roles, Use Cases, and Tech Trends in Data and AI

Speaker: Aindra Misra, Sr. Staff Product Manager of Data & AI at BILL (Previously PM Lead at Twitter/X)

Embark on a transformation journey into the heart of the data ecosystem! This webinar is your gateway to a deeper comprehension of the foundations that drive the data industry and will equip you with the knowledge needed to navigate the evolving landscape. Delve into the diverse use cases where data analytics plays a pivotal role. We’ll explore how these applications are transforming with the introduction of Gen AI, and discuss the anticipated use cases for 2024 and beyond.

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Flipboard Partners with UserTesting to Understand the Full Impact of Its Third Generation

UserTesting

The challenge. Flipboard is a personal magazine filled with the things each reader cares about. It allows people to easily find content and connect with others who share common interests. Some of the app’s most passionate users are curators who … The post Flipboard Partners with UserTesting to Understand the Full Impact of Its Third Generation appeared first on UserTesting Blog.

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9 Pieces of UX Advice I Stole From People Smarter Than Me

UserTesting

Like all people, I like to think I have good taste. But if I do, it’s only because I’ve been ruthless about one thing: stealing secrets and strategies from people a lot smarter than me. I’m fairly new to the … The post 9 Pieces of UX Advice I Stole From People Smarter Than Me appeared first on UserTesting Blog.

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Improving Your App Design with User Testing: Soundwave’s Story

UserTesting

Today’s guest post was written by Reiner Wendland, Head of Design at Soundwave. It originally appeared on Medium. Enjoy! Soundwave is a music discovery app with over 1.4 million users worldwide. The app allows users to track their favorite songs, … The post Improving Your App Design with User Testing: Soundwave’s Story appeared first on UserTesting Blog.

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Improving Your App Design with User Testing: Soundwave’s Story

UserTesting

Today’s guest post was written by Reiner Wendland, Head of Design at Soundwave. It originally appeared on Medium. Enjoy! Soundwave is a music discovery app with over 1.4 million users worldwide. The app allows users to track their favorite songs, … The post Improving Your App Design with User Testing: Soundwave’s Story appeared first on UserTesting Blog.

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IDC Analyst Report: The Open Source Blind Spot Putting Businesses at Risk

In a recent study, IDC found that 64% of organizations said they were already using open source in software development with a further 25% planning to in the next year. Most organizations are unaware of just how much open-source code is used and underestimate their dependency on it. As enterprises grow the use of open-source software, they face a new challenge: understanding the scope of open-source software that's being used throughout the organization and the corresponding exposure.