September, 2020

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The Five Product Movements Model (5PMM)

Product Management Today Submitted Articles

Over the past decade, I have worked extensively with many B2B enterprise software companies. My role has principally focused on the individual and collective performance of the product management and the development management functions. This has included the assessment, formation, development, and re-engineering of the product management function.

B2B 242
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A Practical Guide for Agile Teams (2020)

Product Management Today Submitted Articles

This is my complete guide to Product Discovery in 2020.

Agile 246
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Product Manager’s Secret 2020 Weapon: Remote Workshops

Mind the Product

As product managers we are, at our core, facilitators. It is ultimately up to us to get all interested parties to align and collaborate on building the right thing for our business and making sure we understand our users so it’s the right thing for the market. As such, we spend a lot of our [.]. Read More. The post Product Manager’s Secret 2020 Weapon: Remote Workshops appeared first on Mind the Product.

Workshop 242
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Post-Pandemic Mobile App Improvement Strategies by Industry | Travel & Hospitality, Retail & Shopping, Food & Drink

Alchemer Mobile

We won’t waste your time by belaboring the point that COVID-19 has dramatically impacted almost every industry in the world. We’ve been in this global crisis for long enough that most enterprises have gained enough of an understanding of what’s going on so they can stop treading water and start swimming toward the future. According to a report by Statista , this is how various industries have been impacted by the pandemic.

Travel 246
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Launching LLM-Based Products: From Concept to Cash in 90 Days

Speaker: Christophe Louvion, Chief Product & Technology Officer of NRC Health and Tony Karrer, CTO at Aggregage

Christophe Louvion, Chief Product & Technology Officer of NRC Health, is here to take us through how he guided his company's recent experience of getting from concept to launch and sales of products within 90 days. In this exclusive webinar, Christophe will cover key aspects of his journey, including: LLM Development & Quick Wins 🤖 Understand how LLMs differ from traditional software, identifying opportunities for rapid development and deployment.

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Designing Series: How we built our customer messaging orchestration tool

Intercom, Inc.

Last week we released Series , a brand new way to orchestrate customer messaging campaigns in Intercom. Series is a visual campaign builder with a very flexible and interactive design – you can easily build out sophisticated customer journeys using the intuitive drag-and-drop interface, making your customer engagement campaigns much more powerful and effective. “Series is so intuitive that it feels natural and obvious – and yet, the design was not inevitable at all” Indeed, Series is

Messaging 232

More Trending

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Inspiring Strong Product Leaders: A Conversation with Petra Wille

Product Talk

I first met Petra Wille, a fellow product coach, at Mind the Product and was immediately impressed with her work. While I tend to focus on helping teams, Petra’s work centers around helping product leaders—the people who manage product managers. The people in these roles don’t always come from a product background, so they may need guidance to understand the essentials of product management and what best practices look like in the real world.

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The 5 P’s of Product Management

Product Management Today Submitted Articles

It takes an insane amount of hard work and effort to become a Great Product Manager (I’m very much still on the journey myself). And once you get there, it takes more consistent work to stay at the top of your game.

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Embracing the Art of Prioritisation by Emily Tate

Mind the Product

Prioritising a backlog is a technically simple task, so why is it so hard? In this ProductTank London talk Emily Tate – Chief of Staff at MindTheProduct, helps us embrace the art of prioritisation. Watch the video to see her talk in full, or read on for an overview of her key points. Focus When working [.]. Read More. The post Embracing the Art of Prioritisation by Emily Tate appeared first on Mind the Product.

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Best Practices for Healthcare Mobile App Development and Telemedicine Apps

Alchemer Mobile

Healthcare is personal and often very emotional. We all know and understand this. However, when it comes to our technology reflecting this fact, many providers and organizations haven’t quite caught up. Telehealth and healthcare mobile apps can feel cold, robotic, and impersonal. This experience doesn’t reflect the care and thoughtfulness of individual providers and healthcare professionals.

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An Architect’s Guide for Selecting Scalable, Data-Layer Technologies

There’s no getting around it: selecting the right foundational data-layer components is crucial for long-term application success. That’s why we developed this white paper to give you insights into four key open-source technologies – Apache Cassandra®, Apache Kafka®, Apache Spark™, and OpenSearch® – and how to leverage them for lasting success. Discover everything you’ll want to know about scalable, data-layer technologies: Learn when to choose these technologies and when to avoid them Explore h

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The appliance of science: Mark Roberge’s formula for scaling

Intercom, Inc.

What kind of information drives that decision: is it subjective and qualitative, or objective and quantifiable? It’s the classic conflict: left brain versus right brain; art versus science. Mark Roberge knows which he prefers. As an engineer by training, in pressure situations he tends to “lean to the quant.” It’s an approach that’s served him well along the road to building the HubSpot sales team, where he was CRO for nine years.

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Product Management Skills: Influence Without Authority

The Product Coalition

Anyone familiar with Product Management will recognize the immortal phrase ‘influence without authority.’ As a Product Manager, you’re a team player who guides product development along its chartered course, but you have to do that without being the literal captain of the ship. You somehow have to bring together a rowdy bunch of tech professionals (data scientists, UX and UI designers , software engineers, etc) and make a valuable and functional product happen.

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6 Small Steps for Handling the Emotional Ups and Downs at Work

First Round Review

Tips you can use every day from seasoned startup veterans and psychology experts on how to manage your emotions at work — especially when you feel outside of your comfort zone.

Startups 145
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A flight-tested framework for effective goal

Product Management Today Submitted Articles

One of the most impactful things a product leader can do to help their team succeed is to point everyone in the same direction—to channel all of the team’s energy, focus, and resources towards an aligned outcome.

Framework 162
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Maximize Supply Chain Spend & Asset Utilization with Innovative Test Automation

Connected devices are emerging at an explosive rate exerting pressure on larger operators; however, some organizations cannot continue to purchase the latest & greatest devices without ramifications. The introduction of automated test technology drives the optimization of supply chain expenditures leveraging forward & reverse logistics paths. Adopting innovative test automation tools addresses these challenges by providing robust solutions for testing the interoperability, performance, & securit

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Beware the Tyranny of Customer Feedback

Mind the Product

The customer is always right – right? This adage – one that many of us grew up with – is a guiding principle of product development. If we can just listen to the customer – if we just give them what we want, our path to product success can’t be too far off. Isn’t that [.]. Read More. The post Beware the Tyranny of Customer Feedback appeared first on Mind the Product.

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I’ve abandoned “MVP”

Mironov Consulting

After years of struggle, I’m advising all of my clients and product leader coachees to stop using the term “MVP”. Not to stop doing validation, discovery, prototyping or experiments they may associate that that acronym, but to remove the label from all of their docs and presentations and talks. To delete the letters MVP from roadmaps and product charters.

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Built for You: How customer feedback informs what we ship

Intercom, Inc.

At Intercom we believe great things can happen when you have a conversation. Which is why customer feedback is a big deal to all of our teams – it’s really integral to what we do and how we build. So If you’ve ever asked yourself – how does my feedback add up to the features and updates that we build? Then this podcast has the answers.

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How To Lead a Tech Discovery With No Tech Background

The Product Coalition

Working with developers can be intimidating. But follow this five step process and you’ll be fine. Continue reading on Product Coalition ».

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Provide Real Value in Your Applications with Data and Analytics

The complexity of financial data, the need for real-time insight, and the demand for user-friendly visualizations can seem daunting when it comes to analytics - but there is an easier way. With Logi Symphony, we aim to turn these challenges into opportunities. Our platform empowers you to seamlessly integrate advanced data analytics, generative AI, data visualization, and pixel-perfect reporting into your applications, transforming raw data into actionable insights.

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Use This Startup's Playbook for Running Impactful Virtual Offsites

First Round Review

Many team retreats have the tendency to leave participants feeling exhausted, sick of slide deck presentations and itching to get back to the emails that have been piling up in their absence—and virtual offsites add marathon Zoom sessions and interruptions at home to the mix. Here, the Sitka team shares how they planned an intentional, engaging virtual offsite, delving into the framework, agenda and tactics they used to pull it off.

Startups 140
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Build the B2B Product Manager Organization

Product Management Today Submitted Articles

Congratulations! You’ve been promoted! On your first day as a new B2B exec, your company’s Director of Public Relations wants to chat. Something about a press release. She says you’ll want to address stockholder concerns. To provide hope despite the weak economy and sluggish sales. To give a reason to believe. A reason to have faith in future profits.

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How The Growing Importance of Customer Retention is Changing Product Management

Mind the Product

The SaaS industry is undergoing a quiet revolution. Competition is increasing, products are becoming less differentiated, customers are becoming less loyal, and the cost of acquiring new customers is rising year after year. It’s within this landscape that retaining existing users has become just as important as acquiring new ones. This article focuses on the [.].

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Why empathy is a user experience designer's best weapon

Imaginary Cloud - Design

Empathy is a powerful word and even a more powerful feeling. It is also a word that is becoming more and more popular in the vocabulary of product and user experience designers. But, why? Before we get into why empathy is such an important concept when designing a product, it's vital to make it clear that this is only true when your focus is on what users need, instead of pushing products to the market.

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Secure SaaS Success: Embedded Finance as a Competitive Advantage

Speaker: Ian Hillis, SVP of Growth at Payrix and Worldpay for Platforms

Join us for an exclusive webinar hosted by Ian Hillis, SVP of Growth at Payrix and Worldpay for Platforms, where he’ll explore the significant impact of embedded finance on the software industry! This session is designed to provide you with the strategic insights needed to navigate the future of SaaS successfully, all while gaining a deeper understanding of how these trends can enhance your competitive edge, boost revenue, and deepen customer loyalty.

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Getting conversational: HubSpot’s CEO on a new species of disruptor

Intercom, Inc.

Strong customer relationships are more important than ever for business success, but the old ways of communicating and building relationships with customers are broken. Old communication tools, like email and forms, simply don’t match the ways modern customers want to talk, connect, and receive help. Today, businesses need a modern way to deliver fast, personal, and real-time communication to their customers.

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What to Expect From An Agile Coach, And How To Spot An Impostor.

The Product Coalition

Powerful questions are at the heart of traditional business coaching. But being an Agile Coach requires you to have a multitude of other… Continue reading on Product Coalition ».

Agile 165
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The New Cybersecurity Trending Dashboard (Beta)

Roy Madden

An at-a-glance overview of the evolving cybersecurity threat landscape. Keeping up with the most critical threats, vulnerabilities, and threat actors can be time consuming and overwhelming. We have been working with a few existing Feedly for Cybersecurity customers to create a trending dashboard that offers an at-a-glance overview of the evolving cybersecurity threat landscape.

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Product Goals: Using Objectives and Key Results

Product Management Today Submitted Articles

This is my complete guide to Product Goals in 2020.

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How To Manage Multiple Product Teams For Successful Development & Delivery

Speaker: Leslie Grandy, Product Executive & Drew Weaver, Senior Program Manager

Effective management of multiple product teams necessitates a skillful coordination and guidance with the objective of aligning efforts towards shared goals. This entails constant communication, efficient task management, and ensuring that each team aligns with the broader organizational objectives. We can think about this like conducting an orchestra, where diverse efforts are harmonized toward a unified outcome. 🎯 Proficiency in these skills empowers product managers to navigate comple

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BLUF Your Way to Success – Adam Thomas on The Product Experience

Mind the Product

The one thing every product person needs is a new acronym that comes from the military, and Adam Thomas is here to help. Sarcasm aside, Adam’s made good use of the BLUF technique: Bottom Line Up Front, a short template, clearly laying out what the team is working on and how they plan to do [.]. Read More. The post BLUF Your Way to Success – Adam Thomas on The Product Experience appeared first on Mind the Product.

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Agile Maturity vs Ability to Change

Johanna Rothman

Several of my clients want to use some sort of maturity assessment for their agile transformations. Often, the maturity levels demand adherence to specific practices or processes. Some of those practices and processes work for my clients now. (I'm not so sure about others.). As my clients evolve, will what they do now continue to work in the future?

Agile 128
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Blind co-founder Kyum Kim on the hidden power of anonymity

Intercom, Inc.

But, there’s one company who believe that’s not always the case. Kyum Kim is the Head of U.S. Operations and co-founder of Blind , the anonymous social platform for verified professionals. The company was originally founded in South Korea and made the move to Silicon Valley in 2015 – it quickly became adopted as a place for employees from the likes of Apple, Facebook, Google, Microsoft, and more to discuss the internal culture of their companies.