Sat.Mar 21, 2020 - Fri.Mar 27, 2020

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10 Steps To Minimize SaaS Churn Through A Downturn

Gainsight

Investor Gavin Baker wrote a terrific blog where he shared his thoughts about recurring revenue. In short, you can’t take it for granted that your recurring revenue will, in fact, recur. 5) There is no such thing as truly "recurring" revenue. Some revenue is just more recurring than others. — Gavin Baker (@GavinSBaker) March 20, 2020.

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Her Product Lab is Giving Women in Product Management the Chance to Shine

DISQO

Every great idea starts somewhere, and Her Product Lab starts at a dinner party. The guests are Naimeesha Murthy, Monica Rozenfeld, and Lina Bedi –– three women who connected because they are all in product management and share the same question: What would it look like to bring women together in this space?”. “Hours later we basically had this whole concept for a full-day event,” Monica said.

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How I Moved From Engineering Into Product Management

Mind the Product

What does it take for an engineer to become a product manager? Certainly, there are many ways to achieve this. Here I’ll explain how I did it, and I’ll share my personal experience of the process so that you can know what to expect from this transition. If you’re considering changing from engineer to product manager , you’re not alone. Product management isn’t just for business and marketing people.

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Product Management in Times of Crisis

The Product Coalition

The role of the product manager is to focus the team even and especially in time of crisis Human Behavior While we all watch the world as it handles the crisis of the coronavirus in various ways including all the different ways we human beings are used to respond to events, it is an amazing opportunity to reflect how similar things happen in our organization in the face of even small events.

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Provide Real Value in Your Applications with Data and Analytics

The complexity of financial data, the need for real-time insight, and the demand for user-friendly visualizations can seem daunting when it comes to analytics - but there is an easier way. With Logi Symphony, we aim to turn these challenges into opportunities. Our platform empowers you to seamlessly integrate advanced data analytics, generative AI, data visualization, and pixel-perfect reporting into your applications, transforming raw data into actionable insights.

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Should I Be A Consultant or A Product Manager?

PMLesson's Ace the PM Interview

Considering a career in management consulting or product management? Here's your one-stop-shop to gain an overview between these two roles, the typical education required, what the interview process looks like, and the salary that can be expected. What Each Role Does Day To Day Product Manager Product managers (PM) lead and influence teams to build enticing products.

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Don’t Let Your Roadmap Become Outdated After Day One

ProductCraft

For many product organizations, the end of a quarter means it’s time for roadmap review. Choosing to do this on a quarterly basis helps ensure teams are taking the feedback they hear from customers and applying it to future iterations of their product in a timely and regular manner. However, other departments, and likely the. Read more » The post Don’t Let Your Roadmap Become Outdated After Day One appeared first on ProductCraft by Pendo.

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How AI is influencing product management jobs

Product Management Unpacked

According to a Brookings Institution report , “Automation and Artificial Intelligence: How machines are affecting people and places,” roughly 25 percent of U.S. jobs are at a high risk of automation. Among the most vulnerable jobs are those with routine physical and cognitive tasks such as office administration, production, transportation and food preparation.

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10 extremely relatable product management comics

The Product Coalition

We know that times are tough, but when has our job been easy anyway? Here are 10 comics that’ll remind you that work from home isn’t that bad after all. Follow Shipping Tomorrow on Instagram and Twitter for your weekly dose of product management humor. 1. Things PMs say in meetings to sound smart Sometimes we also summarise the summary 2. Looking for roadmap tips?

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Ensuring Intercom’s business continuity during uncertain times

Intercom, Inc.

As the COVID-19 situation continues to impact people, businesses, and communities everywhere, we know it is more important than ever to stay in touch with your customers, and Intercom is committed to helping you stay connected. We have robust plans in place to ensure we continue to deliver the highest levels of technical and business service. Health and safety.

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Secure SaaS Success: Embedded Finance as a Competitive Advantage

Speaker: Ian Hillis, SVP of Growth at Payrix and Worldpay for Platforms

Join us for an exclusive webinar hosted by Ian Hillis, SVP of Growth at Payrix and Worldpay for Platforms, where he’ll explore the significant impact of embedded finance on the software industry! This session is designed to provide you with the strategic insights needed to navigate the future of SaaS successfully, all while gaining a deeper understanding of how these trends can enhance your competitive edge, boost revenue, and deepen customer loyalty.

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To Flex is to be Product

The Product Guy

Check your ego. Check your targets. Ask questions around the product and the product decisions made before. Watch and learn more from product management expert, Kirsten Jepson.

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5 Best Practices For Crisis Communications During COVID-19

Gainsight

If you’re like me, you probably feel like the world we live in is completely different from what it was even just a few weeks ago. Companies, as well as their employees, are learning to adapt to the new normal of working from home, the economic fallout from the crisis, the business impact to their customers—the list goes on. It’s also clear that no one was 100% prepared for the pace at which this new normal came about.

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15 Working From Home Memes to Brighten Up Your Day

The Product Coalition

The recent pandemic has forced everyone to work from home regardless of where you are. I hope these meme will lighten up your day! Continue reading on ProductCoalition.com ».

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Supporting the fight against COVID-19

Intercom, Inc.

On behalf of everyone at Intercom, I want to share our sincere and deep appreciation for all those fighting so hard against this outbreak all over the world. There are countless heroes putting their lives at risk to support the sick and keep the rest of us safe. And there are thousands of volunteers behind the scenes building technology to help us through this very unique challenge – like data aggregation sites , infection tracing tools , gig finders for people out of work , sites helping source

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10 Rules for Managing Apache Cassandra

It’s no surprise that Apache Cassandra has emerged as a popular choice for organizations of all sizes seeking a powerful solution to manage their data at a scale—but with great power comes great responsibility. Due to the inherent complexity of distributed databases, this white paper will uncover the 10 rules you’ll want to know when managing Apache Cassandra.

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The Black Mirror Test – Roisi Proven on The Product Experience [Rebroadcast]

Mind the Product

A couple of things we’re hearing people talk about a lot this week are how they’re adjusting to working in a different way, and how they are adjusting their strategies to deal with the current situation. These are situations that are fraught with the possibility for unintended consequences – something Roisi Proven covered in her great episode (and talk) about the Black Mirror Test.

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TEI 275: Become a better problem solver by reframing the problem – with Thomas Wedell-Wedellsborg

Product Innovation Educators

How product managers can find a new angle on problems and be better problem solvers. Image credit: Gregers Heering. One of the most powerful tools available to product managers and innovators is, wait for it… reframing! We use it in two primary ways. First, to help us solve the right problem. Second, to take an existing innovation and apply it in a more valuable way.

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How we use Slack at Slack

The Product Coalition

Tamar Yehoshua, Chief Product Officer, Slack A few weeks ago, I reached my one year anniversary at Slack. It’s hard to believe it’s already been a year. When I look back on my first months, one of the biggest changes for me after decades of working in email was learning to use Slack every day as my primary mode of communication. I had to learn a new tool, and a new organization, all at once.

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Tips for using Intercom to help with your Covid-19 response

Intercom, Inc.

It’s a challenging time right now, and you might be seeing more customer conversations as a result. We’ve written about how you can manage your customer communications in a crisis detailing how you can proactively make it easier for your customers to get the answers they’re looking for, as well as on dealing with the inbound queries that you might be facing.

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How To Manage Multiple Product Teams For Successful Development & Delivery

Speaker: Leslie Grandy, Product Executive & Drew Weaver, Senior Program Manager

Effective management of multiple product teams necessitates a skillful coordination and guidance with the objective of aligning efforts towards shared goals. This entails constant communication, efficient task management, and ensuring that each team aligns with the broader organizational objectives. We can think about this like conducting an orchestra, where diverse efforts are harmonized toward a unified outcome. 🎯 Proficiency in these skills empowers product managers to navigate comple

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About Drew's Product Management Journey

The Product Guy

Excerpts from our conversation with 2019’s TPMAS winner of The Best Product Consultant, Drew Falkman. Watch now and see why they are counted amongst the ranks of the best in product management. More to Come. Thank you to everyone who participated, nominated, interviewed, AND passed on the word! The nomination period for The Product Management Awards 2020 has begun!

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3 Product Experiments Your SaaS Must Try Now to Reduce Churn

Userpilot

If there’s one thing every SaaS company is worrying about now – it’s churn. Amid the uncertainties of the coronacrisis – a lot of businesses are looking for unnecessary costs to cut. As we wrote in our previous post on customer retention tactics for the time of crisis – trying to stop people from cancelling by giving them discounts is a quick-fix that will backfire in the long run.

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Being a Successful Product Manager From 5,000 Miles Away

Mind the Product

As a product manager at Split , 5,000 miles away from the rest of her team, Sophie Harpur has learnt a thing or to about successful remote working. As you’ve probably read in all those blog posts and books about product management, the ideal scenario is to have your product manager co-located with engineering, sitting no more than two feet away from the team designer, back-end and front-end.

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This Is Not and Cannot Be “Business as Usual”

Johanna Rothman

Many organizations heeded the COVID-19 warnings and sent people home to work as remote teams. The managers want to proceed as if the people can work from home and have “business as usual.” They've made these requests to their staff: Work at home, as if you were at the office. (Keep the same hours and availability.). Don't use so much wifi bandwidth when you VPN in from home.

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Deliver Mission Critical Insights in Real Time with Data & Analytics

In the fast-moving manufacturing sector, delivering mission-critical data insights to empower your end users or customers can be a challenge. Traditional BI tools can be cumbersome and difficult to integrate - but it doesn't have to be this way. Logi Symphony offers a powerful and user-friendly solution, allowing you to seamlessly embed self-service analytics, generative AI, data visualization, and pixel-perfect reporting directly into your applications.

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Using Research to Write Next Level Copy with Joel Klettke of Business Casual Copywriting

UserInterviews

How the best copy takes words straight from your customer's mouths and meets them where they are.

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Tips for Managing Customer Experience During Covid-19

AB Tasty

The situation is unprecedented and consumer behavior is shifting rapidly. We share some ideas for managing CX in this challenging context. This article was originally posted on AB Tasty as Tips for Managing Customer Experience During Covid-19.

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Stories from the ProductTank Community – Split

Mind the Product

Organiser Andrea Grisogono bursts with pride as she talks about what ProductTank Split in Croatia has done for her and her product community. What is it that motivates you to run ProductTank meetups? For me, it’s about connecting with people, exchanging interesting and inspiring product stories and learnings. It also about growing the product community here in Split and spreading the word of awesome Mind the Product events around the world.

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3 things I learned when achieving economies of scale as an entrepreneur.

The Product Coalition

Economies of scale are fundamental for any product or business in any industry. The concept represents the cost and competitive advantages… Continue reading on ProductCoalition.com ».

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Generative AI Deep Dive: Advancing from Proof of Concept to Production

Speaker: Maher Hanafi, VP of Engineering at Betterworks & Tony Karrer, CTO at Aggregage

Executive leaders and board members are pushing their teams to adopt Generative AI to gain a competitive edge, save money, and otherwise take advantage of the promise of this new era of artificial intelligence. There's no question that it is challenging to figure out where to focus and how to advance when it’s a new field that is evolving everyday. 💡 This new webinar featuring Maher Hanafi, VP of Engineering at Betterworks, will explore a practical framework to transform Generative AI pr