Sat.Mar 21, 2020 - Fri.Mar 27, 2020

article thumbnail

10 Steps To Minimize SaaS Churn Through A Downturn

Gainsight

Investor Gavin Baker wrote a terrific blog where he shared his thoughts about recurring revenue. In short, you can’t take it for granted that your recurring revenue will, in fact, recur. 5) There is no such thing as truly "recurring" revenue. Some revenue is just more recurring than others. — Gavin Baker (@GavinSBaker) March 20, 2020.

article thumbnail

Her Product Lab is Giving Women in Product Management the Chance to Shine

DISQO

Every great idea starts somewhere, and Her Product Lab starts at a dinner party. The guests are Naimeesha Murthy, Monica Rozenfeld, and Lina Bedi –– three women who connected because they are all in product management and share the same question: What would it look like to bring women together in this space?”. “Hours later we basically had this whole concept for a full-day event,” Monica said.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

article thumbnail

How I Moved From Engineering Into Product Management

Mind the Product

What does it take for an engineer to become a product manager? Certainly, there are many ways to achieve this. Here I’ll explain how I did it, and I’ll share my personal experience of the process so that you can know what to expect from this transition. If you’re considering changing from engineer to product manager , you’re not alone. Product management isn’t just for business and marketing people.

article thumbnail

Product Management in Times of Crisis

The Product Coalition

The role of the product manager is to focus the team even and especially in time of crisis Human Behavior While we all watch the world as it handles the crisis of the coronavirus in various ways including all the different ways we human beings are used to respond to events, it is an amazing opportunity to reflect how similar things happen in our organization in the face of even small events.

article thumbnail

Get Better Network Graphs & Save Analysts Time

Many organizations today are unlocking the power of their data by using graph databases to feed downstream analytics, enahance visualizations, and more. Yet, when different graph nodes represent the same entity, graphs get messy. Watch this essential video with Senzing CEO Jeff Jonas on how adding entity resolution to a graph database condenses network graphs to improve analytics and save your analysts time.

article thumbnail

Should I Be A Consultant or A Product Manager?

PMLesson's Ace the PM Interview

Considering a career in management consulting or product management? Here's your one-stop-shop to gain an overview between these two roles, the typical education required, what the interview process looks like, and the salary that can be expected. What Each Role Does Day To Day Product Manager Product managers (PM) lead and influence teams to build enticing products.

More Trending

article thumbnail

Don’t Let Your Roadmap Become Outdated After Day One

ProductCraft

For many product organizations, the end of a quarter means it’s time for roadmap review. Choosing to do this on a quarterly basis helps ensure teams are taking the feedback they hear from customers and applying it to future iterations of their product in a timely and regular manner. However, other departments, and likely the. Read more » The post Don’t Let Your Roadmap Become Outdated After Day One appeared first on ProductCraft by Pendo.

Roadmap 64
article thumbnail

How AI is influencing product management jobs

Product Management Unpacked

According to a Brookings Institution report , “Automation and Artificial Intelligence: How machines are affecting people and places,” roughly 25 percent of U.S. jobs are at a high risk of automation. Among the most vulnerable jobs are those with routine physical and cognitive tasks such as office administration, production, transportation and food preparation.

article thumbnail

10 extremely relatable product management comics

The Product Coalition

We know that times are tough, but when has our job been easy anyway? Here are 10 comics that’ll remind you that work from home isn’t that bad after all. Follow Shipping Tomorrow on Instagram and Twitter for your weekly dose of product management humor. 1. Things PMs say in meetings to sound smart Sometimes we also summarise the summary 2. Looking for roadmap tips?

article thumbnail

Ensuring Intercom’s business continuity during uncertain times

Intercom, Inc.

As the COVID-19 situation continues to impact people, businesses, and communities everywhere, we know it is more important than ever to stay in touch with your customers, and Intercom is committed to helping you stay connected. We have robust plans in place to ensure we continue to deliver the highest levels of technical and business service. Health and safety.

article thumbnail

Understanding User Needs and Satisfying Them

Speaker: Scott Sehlhorst

We know we want to create products which our customers find to be valuable. Whether we label it as customer-centric or product-led depends on how long we've been doing product management. There are three challenges we face when doing this. The obvious challenge is figuring out what our users need; the non-obvious challenges are in creating a shared understanding of those needs and in sensing if what we're doing is meeting those needs.

article thumbnail

To Flex is to be Product

The Product Guy

Check your ego. Check your targets. Ask questions around the product and the product decisions made before. Watch and learn more from product management expert, Kirsten Jepson.

article thumbnail

5 Best Practices For Crisis Communications During COVID-19

Gainsight

If you’re like me, you probably feel like the world we live in is completely different from what it was even just a few weeks ago. Companies, as well as their employees, are learning to adapt to the new normal of working from home, the economic fallout from the crisis, the business impact to their customers—the list goes on. It’s also clear that no one was 100% prepared for the pace at which this new normal came about.

article thumbnail

15 Working From Home Memes to Brighten Up Your Day

The Product Coalition

The recent pandemic has forced everyone to work from home regardless of where you are. I hope these meme will lighten up your day! Continue reading on ProductCoalition.com ».

article thumbnail

Supporting the fight against COVID-19

Intercom, Inc.

On behalf of everyone at Intercom, I want to share our sincere and deep appreciation for all those fighting so hard against this outbreak all over the world. There are countless heroes putting their lives at risk to support the sick and keep the rest of us safe. And there are thousands of volunteers behind the scenes building technology to help us through this very unique challenge – like data aggregation sites , infection tracing tools , gig finders for people out of work , sites helping source

article thumbnail

Beyond the Basics of A/B Tests: Highly Innovative Experimentation Tactics You Need to Know

Speaker: Timothy Chan, PhD., Head of Data Science

Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? 🌐 From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.

article thumbnail

The Black Mirror Test – Roisi Proven on The Product Experience [Rebroadcast]

Mind the Product

A couple of things we’re hearing people talk about a lot this week are how they’re adjusting to working in a different way, and how they are adjusting their strategies to deal with the current situation. These are situations that are fraught with the possibility for unintended consequences – something Roisi Proven covered in her great episode (and talk) about the Black Mirror Test.

article thumbnail

About Drew's Product Management Journey

The Product Guy

Excerpts from our conversation with 2019’s TPMAS winner of The Best Product Consultant, Drew Falkman. Watch now and see why they are counted amongst the ranks of the best in product management. More to Come. Thank you to everyone who participated, nominated, interviewed, AND passed on the word! The nomination period for The Product Management Awards 2020 has begun!

article thumbnail

How we use Slack at Slack

The Product Coalition

Tamar Yehoshua, Chief Product Officer, Slack A few weeks ago, I reached my one year anniversary at Slack. It’s hard to believe it’s already been a year. When I look back on my first months, one of the biggest changes for me after decades of working in email was learning to use Slack every day as my primary mode of communication. I had to learn a new tool, and a new organization, all at once.

article thumbnail

Tips for using Intercom to help with your Covid-19 response

Intercom, Inc.

It’s a challenging time right now, and you might be seeing more customer conversations as a result. We’ve written about how you can manage your customer communications in a crisis detailing how you can proactively make it easier for your customers to get the answers they’re looking for, as well as on dealing with the inbound queries that you might be facing.

Inbound 160
article thumbnail

Exploring PerfDog Whitepaper 2024: Unlock the Power of Performance Testing

Key Takeaways Robust Platform & Multi-System Support: Brief introduction to PerfDog's extensive compatibility across various operating systems and hardware platforms including Android, iOS, PC, gaming consoles and more. In-Depth Performance Metrics: Quick view of the extensive range of metrics for system, graphics and rendering, user experience, in-depth analysis, and more.

article thumbnail

Being a Successful Product Manager From 5,000 Miles Away

Mind the Product

As a product manager at Split , 5,000 miles away from the rest of her team, Sophie Harpur has learnt a thing or to about successful remote working. As you’ve probably read in all those blog posts and books about product management, the ideal scenario is to have your product manager co-located with engineering, sitting no more than two feet away from the team designer, back-end and front-end.

article thumbnail

3 Product Experiments Your SaaS Must Try Now to Reduce Churn

Userpilot

If there’s one thing every SaaS company is worrying about now – it’s churn. Amid the uncertainties of the coronacrisis – a lot of businesses are looking for unnecessary costs to cut. As we wrote in our previous post on customer retention tactics for the time of crisis – trying to stop people from cancelling by giving them discounts is a quick-fix that will backfire in the long run.

article thumbnail

TEI 275: Become a better problem solver by reframing the problem – with Thomas Wedell-Wedellsborg

Product Innovation Educators

How product managers can find a new angle on problems and be better problem solvers. Image credit: Gregers Heering. One of the most powerful tools available to product managers and innovators is, wait for it… reframing! We use it in two primary ways. First, to help us solve the right problem. Second, to take an existing innovation and apply it in a more valuable way.

article thumbnail

This Is Not and Cannot Be “Business as Usual”

Johanna Rothman

Many organizations heeded the COVID-19 warnings and sent people home to work as remote teams. The managers want to proceed as if the people can work from home and have “business as usual.” They've made these requests to their staff: Work at home, as if you were at the office. (Keep the same hours and availability.). Don't use so much wifi bandwidth when you VPN in from home.

article thumbnail

Product Management Careers: Job Prospects, Pathways, and Must-Have Skills (2024)

The product management job market in 2024 reflects the fast-growing and ever-evolving nature of the field. For product managers looking to future-proof their careers and take advantage of new opportunities, staying informed about the professional landscape is a smart move. In this comprehensive career guide from Regis College, you’ll learn about: The current job outlook for product managers in 2024 Six professional pathways and the average salaries for these roles in the U.S.

article thumbnail

Stories from the ProductTank Community – Split

Mind the Product

Organiser Andrea Grisogono bursts with pride as she talks about what ProductTank Split in Croatia has done for her and her product community. What is it that motivates you to run ProductTank meetups? For me, it’s about connecting with people, exchanging interesting and inspiring product stories and learnings. It also about growing the product community here in Split and spreading the word of awesome Mind the Product events around the world.

article thumbnail

Using Research to Write Next Level Copy with Joel Klettke of Business Casual Copywriting

UserInterviews

How the best copy takes words straight from your customer's mouths and meets them where they are.

article thumbnail

Tips for Managing Customer Experience During Covid-19

AB Tasty

The situation is unprecedented and consumer behavior is shifting rapidly. We share some ideas for managing CX in this challenging context. This article was originally posted on AB Tasty as Tips for Managing Customer Experience During Covid-19.

article thumbnail

3 things I learned when achieving economies of scale as an entrepreneur.

The Product Coalition

Economies of scale are fundamental for any product or business in any industry. The concept represents the cost and competitive advantages… Continue reading on ProductCoalition.com ».

article thumbnail

Peak Performance: Continuous Testing & Evaluation of LLM-Based Applications

Speaker: Aarushi Kansal, AI Leader & Author and Tony Karrer, Founder & CTO at Aggregage

Software leaders who are building applications based on Large Language Models (LLMs) often find it a challenge to achieve reliability. It’s no surprise given the non-deterministic nature of LLMs. To effectively create reliable LLM-based (often with RAG) applications, extensive testing and evaluation processes are crucial. This often ends up involving meticulous adjustments to prompts.

article thumbnail

A simple template for writing usability tasks

Userzoom

How to prepare for a simple usability study. Crafting tasks and scenarios for a usability study is a balancing act between feast and famine. In order to get realistic insights, you need to provide enough information so users aren’t guessing what they need to do, while also not providing too much information and biasing their chance of succeeding. Whether your next research study is a moderated usability test or an unmoderated usability test , it’s important to clearly define what each task is an

article thumbnail

7 reasons to join the productboard Sales team

ProductBoard

I joined productboard back in October. In the four months since, I’ve seen the company grow rapidly. Just last month, we announced the closing of our Series B round of funding, raising an additional $45 million in investment. It’s fair to say that this is a company that’s going places. The coming year should see us double in size as we make productboard the go-to system of record for product.

96
article thumbnail

My Journey to Find the North Star

Amplitude

Over the past four-ish years in my role as a product manager—despite my best efforts/intentions—I noticed a disturbing pattern. Most of the products and features we were releasing failed to live up to what we hoped for. Most weren’t outright failures, but nothing seemed to really make an impact. Why does this happen? I seem to be surrounded by smart and talented people with a lot of domain expertise.