Sat.Jun 29, 2019 - Fri.Jul 05, 2019

Developing your spidey Product sense


Recently, I’ve interviewed folks from the Australian Army, Navy, and Airforce. These people are taught to sense and react to danger before it occurs. They carry out tasks without having to use all of their senses.

The Three True-North Metrics that Your Product and Business Need

The Product Coalition

Imagine finding yourself in an elevator with your CEO or top investor. After a brief hello she lands the big question on you: “How is the product doing?” You have 30 seconds to answer. A simple “all good” won’t cut it?—?you you need numbers. Your mind runs through your dashboard.

Shortcuts to superpowers: What an emerging design pattern tells us about disruption

Inside Intercom

The world of product design is shifting once again: “Best of breed” apps are mixing decades-old ideas with modern UI patterns – and in doing so, teaching us eternal lessons about how to design for a specific market. It’s an exciting time for product design.

Stop Confusing Habits for Routines: What You Need To Know

Nir Eyal

The post Stop Confusing Habits for Routines: What You Need To Know appeared first on Nir and Far. Habits


Organizing for Customer Centricity

Speaker: Tatyana Mamut, Head of Product, Nextdoor

Most companies today say they are “customer centric.” Yet many still make decisions primarily based on competitor threats, technical architecture, or executive opinions. So what sets apart those that talk the talk, and those that walk the walk? Join Nextdoor's Head of Product Tatyana Mamut, PhD as she outlines the 7 habits of truly customer-centric companies.

How new technology is affecting SMBs

Lead on Purpose

Guest post by Cayden Whitmond Now more than ever, the future of business is one shaped by fast-paced innovations to technology and the way that work is done.

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Women in Product Management: Linda Andries, SVP Product Management at Measured Progress | AdvancED

280 Group

For our next installment of the Women in Product Management Series I interviewed Linda Andries, SVP Product Management at Measured Progress | AdvancED. To read the entire series on Women in Product Management make sure to? sign up for our newsletter. How did you get into product management? My path is also my philosophy, which is ‘see a need – fill a need’. Admittedly, I watched the Robots movie with the kids and adopted the phrase because it is such an appropriate theme for innovation.

The Six Keys to IoT Product and Company Success

Spice Catalyst

Join us for a live walkthrough of the essential strategies and tactics for building a successful product and IoT business.

Customer retention is the new conversion

Inside Intercom

The old world SaaS model was basically all about sign up and convert. The new SaaS model is subscription revenue-driven, which begs the question: what is a conversion today? After all, we don’t buy software these days; we subscribe to it.

How I Built an app Without Writing a Line of Code

Mind the Product

Once upon a time, if you wanted to create a new app or website and didn’t know how to code, you had few options: hire an expensive agency, scour the web for a decent freelancer, or learn to code. That meant investing a lot of your time or money, often without knowing if it would all be worth it.

The 5 Levels of Analytics Maturity

Basic dashboards used to be enough to thrill end users. But over time, modern capabilities have emerged—and bare-minimum features are no longer cutting it. How have analytics changed? And where do your BI offerings fall short? Find out sophisticated ways to future-proof your application. Brought to you by Logi Analytics.

7 Product Management Lessons From Real Product Managers


With broad, sometimes ambiguous responsibilities and high expectations, the product manager role is constantly evolving. Product managers are continuously learning new things and need to improve themselves (not just the products they manage) on a daily basis.

Paul Boag on ‘How to Work Collaboratively on the User Experience’ [VIDEO]


We’re proud to present Paul Boag, User Experience Strategist and author of User Experience Revolution, and his talk ‘How to Work Collaboratively on the User Experience’.

Josh Seiden on why product teams should focus on outcomes over output

Inside Intercom

Deciding what your engineers should do next can be a lot like climbing a ladder. On the lowest rung is a problem to be solved. At the top is an impact on the business, a change in the bottom line. But the rungs in between can often be quite flimsy.

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When in Product, do as the Romans do

Mind the Product

The Roman legion was one of the best-run organisations of the ancient world, and outright the most successful military unit for the better part of eight centuries. This in itself makes it interesting for some (like myself) as a topic for study, but understandably it’s not for everyone.

Naming 172

Walk a Mile in Your Customer's Shoes

Speaker: Steven Haines, Founder and CEO, Sequent Learning Networks

Product professionals use phrases like "voice of the customer," and "user experience" so often that it can be easy to lose sight of their actual meanings. How can we, as product professionals, learn to keep customers and users at the heart of our work? Join Steven Haines, globally recognized thought leader and author, as he guides us through a memorable journey demonstrating how you can walk a mile in their customer's shoes. He'll explore how, by developing true empathy for your users, you can ensure you're creating the features and products they actually want.

Our 5 Killer Methods to Serve Customer Needs With UX

UX Studio

Ever wonder why customers don’t buy your product or service? Or at least why not enough of them care to pay for it? Identifying customer needs often comes with difficulty. Even if we manage to, it also demands a lot to take good care of them.

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Product Love Podcast: Hiten Shah, Co-Founder of FYI and Product Habits


When I asked Hiten Shah what prepared him to be a founder, he answered, “I don’t know any better.” ” Hiten credits his career interest to his father, who encouraged him from a young age to consider entrepreneurship.

More deals, less work: how to unlock new efficiencies with sales automation

Inside Intercom

Operating a sales organization at any scale involves a lot of tedious, repetitive work. Without sales automation, this work can become a black hole for your sales reps’ time.

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Hedging Your Bets – Lucie McLean on the Product Experience

Mind the Product

Lucie McLean started on mobile products before the launch of the iPhone – she once held a phone for an illustration in a BBC article, and as a result, has some of the most famous hands on the internet.

Monetizing Analytics Features: Why Data Visualizations Will Never Be Enough

Think your customers will pay more for data visualizations in your application? Five years ago they may have. But today, dashboards and visualizations have become table stakes. Discover which features will differentiate your application and maximize the ROI of your embedded analytics. Brought to you by Logi Analytics.

The Top 10 Metrics a Citrix Administrator Must Monitor in Their Environment

eG Innovations

Citrix application and desktop virtualization technologies are widely used by organizations that are embarking on digital transformation initiatives. The success of these initiatives is closely tied to ensuring a great user experience for end users as they access their virtual apps and desktops.

A Well-Balanced Roadmap: Combining Near-Term Priorities with Long-Term Goals


When we plan out our lives, it’s always a balance between our immediate needs and our distant objectives. Our product plans are no different. We have a pile of things that must happen soon to address immediate customer demands (and complaints) and keep up with the competition.

Introducing a Premier Community of Product Analytics Specialists


Tracking behavioral data about your product and its users is challenging. Making sense of the collected information and relevant learnings is challenging.

ProductTank, the Black Mirror Edition by Amie-Rose Long

Mind the Product

Amie-Rose Long is a contract product manager at NBC Universal Media. In this ProductTank London talk she discusses the answers of three product managers to her question: “Give me your horror stories, spare no gory detail.”.

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How To Take Action on Customer Discovery

Speaker: Nick Noreña, Innovation Coach and Advisor, Kromatic

We all want to build successful products - and that means satisfied customers. Before anything else, you must understand what problems you can solve. The best way to do that is to get out of the building and start asking questions. But how can you make the most of those conversations, and ensure that you walk away with productive insights? Join Nick Noreña, educator, entrepreneur, and currently Innovation Coach and Advisor at Kromatic, as he covers how we can effectively action our findings from customer discovery conversations.

Painting the Picture of a Product Manager


When we started planning the inaugural ProductCraft conference, we decided to embrace a “non-traditional” format. Yes, we would have speakers on stages, but we would also offer hands-on workshops and out-of-the-box activities.

6 Metrics Marketers Need to Start Tracking Now


As customers navigate and interact with your website, they create an opportunity for you to measure and improve your performance with data. As a marketer, you can gain deep user insights from that data to optimize customer conversion, engagement, and retention.

Office 365 Performance Monitoring and Troubleshooting: What Microsoft Can’t, But eG Enterprise Can

eG Innovations

Microsoft Office 365 is the Most Popular Cloud Service Today. A recent analysis by Skyhigh Networks on 27 million employees rated Microsoft Office 365 as the most widely popular enterprise cloud service by user count.

What Questions Should you ask Your Product Manager Interviewers?

Mind the Product

Smart candidates know they need to prepare thoroughly for their product management interviews. However, most candidates focus their prep exclusively on answering questions and completely overlook the importance of preparing questions to ask their interviewers.

5 Early Indicators Your Embedded Analytics Will Fail

Many application teams leave embedded analytics to languish until something—an unhappy customer, plummeting revenue, a spike in customer churn—demands change. But by then, it may be too late. In this White Paper, Logi Analytics has identified 5 tell-tale signs your project is moving from “nice to have” to “needed yesterday.". Brought to you by Logi Analytics.