UserVoice

JUNE 21, 2017

“Big data.” It’s one of Silicon Valley’s favorite and most annoying buzzwords, yet there’s no data shortage in sight as data companies continue sprouting (and growing) like weeds. It’s clear that data is here to stay, but many product managers are still yet to embrace data-driven product management…and they’re making a big mistake. Here’s why every product manager should start paying more attention to data ASAP: It’s Not as Complicated as it Looks.

Data Visualization 264

Data Visualization Product Management Product Manager Customer Feedback 264

Lead on Purpose

JUNE 19, 2017

Today’s workforce is working from home more and more. This trend is growing and isn’t showing any signs of slowing down.

263

263

Mind the Product

JUNE 23, 2017

We here at insightsoftware.com, creators of Hubble , have recently moved from a Scrum to a Kanban software development approach. The driver behind the move was to improve the speed of business delivery and quality of the delivered product. The process seemed to go smoothly, even though the teams are distributed and have varying skill levels. In this short initial retrospective on the transition, I look at some of the factors that have helped and the potential for further improvements.

User Testing 176

User Testing Systems Review Software Review Product Research 176

Roman Pichler

JUNE 19, 2017

Tip #1: Know what it’s all about. The Daily Scrum meeting, sometimes also referred to as stand-up meeting, wants to help the development team manage its work. In Scrum, the team collectively agrees to a sprint goal and is responsible for meeting it. This includes tracking progress of the work on a daily basis and discussing any changes that may be required.

Customer Experience 175

Customer Experience Product Management Product Manager Workshop 175

Advertiser: ZoomInfo

Savvy B2B marketers know that a great account-based marketing (ABM) strategy leads to higher ROI and sustainable growth. In this guide, we’ll cover: What makes for a successful ABM strategy? What are the key elements and capabilities of ABM that can make a real difference? How is AI changing workflows and driving functionality? This Martech Intelligence Report on Enterprise Account-Based Marketing examines the state of ABM in 2024 and what to consider when implementing ABM software.

Reporting Tools

Product Talk

JUNE 21, 2017

In April, we posted this list of conferences. Since then, I’ve been asked dozens of times what my favorite product conference is. There are a lot of great product events, but for my money, none are better than Mind the Product. It’s the only product conference where I feel confident that the content will push my thinking and that there will be a number of great parties.

Product Research 157

Product Research Customer Feedback Artificial Inteligence Feedback Software 157

Mind the Product

JUNE 19, 2017

Assimilating new hires can take a big bite out of your schedule, but it’s a process I’ve always enjoyed, despite this. Having a captive audience eager to learn about the product is red meat to me. The only part of it that ever made me cringe was when a question about the product roadmap caught me flat-footed: “Why is this on the roadmap?”. “Oh, it’s for a big deal of Laura’s which she expects to close this quarter…”.

Weak Development Team 157

Weak Development Team Roadmap User Testing Customer Experience 157

Product Management University

JUNE 20, 2017

In the world of agile software development, the product manager vs product owner confusion is hardly new. This problem has existed as long as software and product managers have been around. It merely has a new name. If you define their responsibilities in a way that mirrors the business of the customer, the confusion is gone. Basics on the Product Owner and Product Manager Roles.

Product Management 145

Product Management Product Manager Agile B2B 145

Sachin Rekhi

JUNE 19, 2017

I've been spending a lot of time lately thinking through how to optimize my personal productivity to drive the greatest effectiveness. In doing so I've reflected upon how there have been specific times in my life where I'm completely in the state of flow, accomplishing far more than I've ever accomplished, and absolutely loving every minute of it. And at the same time there have been days where it just feels like I'm doing sloppy work and can't seem to get my ideas to click.

Software Review 133

Software Review Reporting Tools Entertainment Definition 133

The Product Guy

JUNE 22, 2017

In a recent live stream from one of our mentors of The Product Mentor , Ladislav Bartos, lead a conversation around “The Challenge of Globalization”. We are always looking for more product mentors from all around the world. Signup to be a Mentor Today! View the live stream…. About The Product Mentor. The Product Mentor is a program designed to pair Product Mentors and Mentees from around the World, across all industries, from start-up to enterprise, guided by the fundamental goals… Better

Product Management 111

Product Management Product Manager Management Management 111

Advertisement

GAP's AI-Driven QA Accelerators revolutionize software testing by automating repetitive tasks and enhancing test coverage. From generating test cases and Cypress code to AI-powered code reviews and detailed defect reports, our platform streamlines QA processes, saving time and resources. Accelerate API testing with Pytest-based cases and boost accuracy while reducing human error.

Testing

Andrew Chen

JUNE 21, 2017

2015. This pic is from two years ago, taken at Uber’s HQ on 11th and Market. After weeks of discussion with the product team, we’d hit the final stretch, and TK and I holed up for a few hours in a conference room to finalize my role at Uber. There were a couple things that got me over the line: TK’s insanely big vision for Uber, the already huge impact the team was making, and the entrepreneurial culture he’d created.

Transportation 110

Transportation Vision Leadership Reporting Tools 110

Mind the Product

JUNE 21, 2017

Mind the Product San Francisco 2017 gathered 1,500 passionate product people from 20 countries and 36 states across the US to the stunning Davies Symphony Hall for another amazing day of learning and sharing. From my opening remarks through most of the talks, one theme emerged – product management has almost nothing to do with product, and everything to do with people.

Events 110

Events Customer Feedback Customer Experience Information 110

Product Management University

JUNE 23, 2017

Markets are unpredictable, which makes the task of creating business cases questionable at some level. But there are three elements that can give your business cases stronger legs and improve the odds of getting new initiatives funded, especially when multiple business cases are vying for the same resources. Focus on Market Needs With High Strategic Impact.

Data Visualization 100

Data Visualization Certifications B2B Naming 100

The Product Guy

JUNE 19, 2017

Out of the hundreds of nominations, and amazing finalists, the 7th annual winner of The Best Product Person is … Chris Butler. The Best Product Person (TBPP) is the leading international award honoring excellence in Product Management. Established in 2010, TBPP is awarded annually in association with The Product Guy and The Product Group. Take a moment and congratulate The Best Product Person of 2016: Chris Butler. ( tweet ).

Product Management 98

Product Management Product Manager Management Management 98

Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

Finance

Brian Balfour

JUNE 20, 2017

Preface by Brian Balfour: I rarely accept guest posts on this blog, but this opportunity was too good to pass up. A couple months ago Tal Raviv (Growth PM @ Patreon) sent me a short email - "Brian, the results are in. We doubled (yeah, doubled) new creators in our onboarding." My immediate response, holy f*ing YES!!!! My second response, let's write about this.

Research Software 84

Research Software Onboarding KPIs User Testing Customer Experience 84

The Accidental Product Manager

JUNE 19, 2017

Even when you are not trying to sell them something, you need to stay in contact with customers Image Credit: Dennis Skley. In the Twitter and Facebook era in which we are currently living, you might think that sending an email to your existing and potential customers is too old school. However, you’d be wrong. It turns out that email newsletters are one of the fastest growing areas of marketing communication.

Definition 66

Definition Customer Experience Information Consulting 66

Product Management University

JUNE 21, 2017

What are some things we can do to build stronger product management and engineering relationships? Here are three simple practices you can adopt to strengthen your product management and engineering relationships so they work together more harmoniously. Educate educate each other. Product Management should take the lead and provide regular forums for Engineering on topics such as emerging market trends and target customer challenges, new business practices, and current customer successes.In a re

Engineering 100

Engineering Product Management Product Manager Education 100

The Product Guy

JUNE 17, 2017

If you are a great product person looking for a great product job, or vice versa, check out our job board. Thousands of employers across all areas of product, from management to design, from digital to physical, are looking to fill positions from our community. Each week we highlight some of the recently posted openings. Check out this week’s newest, below….

Product Management 68

Product Management Product Manager Healthcare Management 68

Advertisement

In 2024, B2B customers expect better quality and service with streamlined experiences that match consumer-grade simplicity—no long calls or meetings required. Our B2B eCommerce Trends Report, surveying 400+ B2B professionals in the US and Europe, reveals how eCommerce has become vital to top companies’ strategies. The report shows how leaders are leveraging eCommerce to break data silos, unify channels, and deliver the personalized experiences that customers demand.

Data Visualization

Roadmunk

JUNE 20, 2017

Today we’re launching some game-changing updates inside Roadmunk that make it easier than ever to share strategy across your entire organization. Since launching Roadmunk, we’ve been obsessed with making roadmapping fast , simple and collaborative. Now we’re taking roadmapping to the next level—what we like to think of as “roadmapping at scale.” Here’s how we see it.

Feedback Software 65

Feedback Software Data Visualization User Testing Customer Experience 65

Amir Rozenberg

JUNE 20, 2017

We’re excited to share several significant new Perfecto features, driving added value to our customers. Working agile, not all sprints drive significant value; however, some recently released features paint a dazzling picture of value and deliverables! Fastest Desktop Web Solution Release 10.3 included the latest “Turbo Web” solution. The new solution features a 3-4 second browser launch time and accelerated script execution process.

Data Visualization 48

Data Visualization Reporting Tools User Testing Customer Experience 48

Product Management University

JUNE 21, 2017

If you’re a software company, committing to one-off features just to win a single deal has been a long-standing business practice. Making a habit of it, and worse yet, getting good at it, is the equivalent of throwing your company into a death spiral then perfecting your spin. Here’s why. Every time you commit development resources to a one-off project, you’re simultaneously mortgaging another piece of your future and further handicapping your ability to compete in your most l

User Friction 100

User Friction Customer Experience User Testing Workshop 100

TSIA

JUNE 22, 2017

Since I started up TSIA’s Managed Services discipline at the tail end of 2012, I’ve received a lot of questions both from members and non-members about the definition of managed services. I figured that it was worth addressing these questions in a blog post, specifically, what is managed services, how TSIA defines both the concept and considers examples of managed services , what we’re seeing in the industry, and explain the different types of managed services offers.

Management 40

Management Management Definition Technology 40

Advertiser: ZoomInfo

Over the last two years, there’s been a 76 percent increase in AI adoption across sales organizations. The reason for its rise? AI increases teams’ productivity by predicting and automating actions that require manual effort. In other words, the research that takes reps hours, AI can do in seconds. For sales teams, AI opens up a world of new possibilities, including automating outreach, identifying best-fit buyers, and keeping CRMs flush with fresh data.

Data Visualization

ProductBoard

JUNE 20, 2017

Three factors all PMs must consider when making product decisions… We’ve got some Marty Cagan fans over here at productboard. Cagan is a product management expert and frequent speaker on the conference circuit. He also rarely misses an opportunity to stress how hard product management is. Now, the skeptical among us could be tempted to think Cagan just knows his audience well.

Product Management 40

Product Management Product Manager Management Management 40

Amir Rozenberg

JUNE 20, 2017

We’re excited to share several significant new Perfecto features, driving added value to our customers. Working agile, not all sprints drive significant value; however, some recently released features paint a dazzling picture of value and deliverables! Fastest Desktop Web Solution Release 10.3 included the latest “Turbo Web” solution. The new solution features a 3-4 second browser launch time and accelerated script execution process.

Data Visualization 48

Data Visualization Reporting Tools User Testing Customer Experience 48

Product Management University

JUNE 20, 2017

If you’re going to dominate your market, you have to make the customer organization measurably better at their business, from the top down. Products and services are the means to the end, but every customer-facing function in your organization plays a role in delivering customer value. It’s like relay race. Everyone understands their role, knows where the baton is at all times, and knows exactly what to do when they run their leg of the race.

Customer Experience 100

Customer Experience Marketing Customer Feedback B2B 100

TSIA

JUNE 20, 2017

Although the number of organizations who outsource their support has seen a slight decline, it’s still a cost-effective and valuable way to scale and supplement your support department. Based on the results of TSIA’s Support Services Benchmark survey, we’ve uncovered several benefits to outsourcing that can have a significant positive impact on the quality of support organizations can provide.

Presentation 40

Presentation Positioning 40

Speaker: David Warren and Kevin O'Neill Stoll

Transitioning to a usage-based business model offers powerful growth opportunities but comes with unique challenges. How do you validate strategies, reduce risks, and ensure alignment with customer value? Join us for a deep dive into designing effective pilots that test the waters and drive success in usage-based revenue. Discover how to develop a pilot that captures real customer feedback, aligns internal teams with usage metrics, and rethinks sales incentives to prioritize lasting customer eng

User Testing