Sat.Dec 15, 2018 - Fri.Dec 21, 2018

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How to Use Google’s OKR Framework to Prioritize Your Product Roadmap

ProductPlan

If you haven’t found the right objective goal-setting framework for setting roadmap priorities, consider Objectives and Key Results (OKRs). The OKR framework was popularized by Google, which attributes much of its success to this goal-setting model. Google has used OKRs (objectives and key results) since the beginning when they had only a few dozen employees.

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Get Comfortable Breaking Your Product by Rik Higham

Mind the Product

Six years ago at Skyscanner there was no experimentation: now, there might be 500 tests running at any one time. In this #mtpcon London talk, Skyscanner’s Principal Product Manager Rik Higham looks at how experimentation can be a strategic capability for an organisation. First you should change your approach to failure – rather than look at failure as from something that didn’t work, consider that you’ve only failed if you failed to learn.

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2018 on Inside Intercom

Intercom, Inc.

It has been a year of extraordinary growth at Intercom. Intercom, the product, continued to develop at a fast pace with hundreds of new features big and small – from an entirely reimagined Messenger to a thriving Intercom App Store to next generation chatbots, Custom Bots and Answer Bot. Meanwhile, Intercom, the company, welcomed hundreds of new hires across the organization and opened a new office in Sydney.

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Product Management Process is Understanding

The Product Guy

Excerpts from our conversation with The Best Product Person of 2017, Melissa Perri. Watch now and see why she is counted amongst the ranks of the best in product management. More to Come. The Best Product Person (TBPP) is the leading international award honoring excellence in Product Management. Established in 2010, TBPP is awarded annually in association with The Product Guy and The Product Group.

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From Developer Experience to Product Experience: How a Shared Focus Fuels Product Success

Speaker: Anne Steiner and David Laribee

As a concept, Developer Experience (DX) has gained significant attention in the tech industry. It emphasizes engineers’ efficiency and satisfaction during the product development process. As product managers, we need to understand how a good DX can contribute not only to the well-being of our development teams but also to the broader objectives of product success and customer satisfaction.

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Summer Kim on the best ways to approach user research

Miro

Reading time — 11 min Summer Kim on the best ways to approach user research User research plays a critical function when you are building tech products and services. This practice helps teams understand the user’s perspective, including their unmet needs, delights, and pain points, but also how they connect to the brand and product […]. The post Summer Kim on the best ways to approach user research appeared first on RealtimeBlog | A blog by RealtimeBoard.

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B2B Product Manager Magazine December 2018

Product Management University

The B2B Product Manager Magazine December 2018 is now available. We close out the year with a familiar theme: create solutions that make customers measurably better at their business and then deliver, market and sell them in a manner that drives consistent and profitable growth for your organization. If that theme resonates, a portfolio approach to managing, marketing and selling your products is the key to success.

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High-velocity Decision-making vs. High-quality Decision-making

The Product Guy

Organizations like Amazon, Uber, and Netflix are embracing high-velocity decision-making over high-quality decision-making. Let’s explore why, evaluate the benefits and consequences, and learn whether or not it makes sense to do the same at your company. In a recent live stream from one of our mentors of The Product Mentor , Nis Frome, lead a conversation on this topic.

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The Founder’s Guide to Discipline: Lessons from Front’s Mathilde Collin

First Round Review

Front's CEO and co-founder Mathilde Collin shares why a founder’s discipline matters more than vision, unveiling her own best practices and templates for communication, time management, fundraising and team building.

Vision 111
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Let’s Talk! How to Build out Conversations for a Better User Experience

Mind the Product

For conversational products and interfaces, product creators have to imagine an interaction where the screen plays an ancillary role. As a consequence, the majority of the best practices and principles of a good user experience that we’ve become used to need to be redefined, if used at all. Even within conversational interfaces, we don’t speak in same way that we write.

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Platform Product Management Beyond Features: Introducing B-MAP for Platform Ecosystem Success

Traditional PM struggles with the complexities of platform ecosystems. B-MAP framework tackles this challenge. B-MAP goes beyond features, focusing on building, managing, adapting, and partnering to foster a thriving platform ecosystem.

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How AI is Lowering the Barrier to Entry for BI and Analytics

Birst BI

According to Gartner, more than 3,000 CIOs ranked Business Intelligence (BI) and Analytics as the top differentiating technology for their organizations. If BI and Analytics is such a game-changer, then why is the average adoption rate in organizations only 32%? Despite the efforts of Cloud BI vendors making it easier for users to acquire, explore, and analyze data sources without IT dependency, lack of data literacy and analytic skills still hinder widespread adoption for data-driven decision m

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Most Important Responsibility

The Product Guy

Do you manage communication as your most important responsibility? Maybe, you should. Watch as we learn more from product management expert, Alisa Warshawski.

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The Founder’s Guide to Discipline: Lessons from Front’s Mathilde Collin

First Round Review

Front's CEO and co-founder Mathilde Collin shares why a founder’s discipline matters more than vision, unveiling her own best practices and templates for communication, time management, fundraising and team building.

Vision 111
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Dear Santa, All I Want for Christmas This Year

Mind the Product

Dear Santa, It’s me again – your favorite product manager! I am writing to let you know that I’ve been very good this year. I have been completely focused on my customers, talking to them regularly and incorporating their feedback. I have ruthlessly prioritized my backlog, always making sure I have the next most important thing at the top of the list.

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How to Build an Experimentation Culture for Data-Driven Product Development

Speaker: Margaret-Ann Seger, Head of Product, Statsig

Experimentation is often seen as an aspirational practice, especially at smaller, fast-moving companies who are strapped for time and resources. So, how can you get your team making decisions in a more data-driven way while continuing to remain lean and maintaining ship velocity? In this webinar, Margaret-Ann Seger, Head of Product at Statsig, will teach you how to build an experimentation culture from the ground-up, graduating from just getting started with data-driven development to operating

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7 Ways To Make Your Testimonials More Persuasive  

AB Tasty

Social proof is pivotal in establishing your company’s credibility. Recommendations from current customers cultivates trust in your brand, and prospective. Read more. This article was originally posted on AB Tasty as 7 Ways To Make Your Testimonials More Persuasive .

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Bring Home that Next Product Job

The Product Guy

If you are a great product person looking for a great product job, or vice versa, check out our job board. Thousands of employers across all areas of product, from management to design, from digital to physical, are looking to fill positions from our community. . Each week we highlight some of the recently posted openings. Check out this week’s newest, below….

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Celebrating World Usability Day at Amplitude

Amplitude

On November 8th, 2018 we celebrated World Usability Day at Amplitude. Instead of working on our product features that move our North Star metrics , the product team took a valuable pause in the middle of a busy quarter to sit in a room and work on improvements to our product. We called it Amplitude Usability Day. We value working fast, but we know that it comes with a cost: the inevitable accumulation of usability debt.

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Inside the RealtimeBoard team: How to get the most out of UX surveys

Miro

To develop products in the right direction, we need to research the experiences of our users, discover their needs and unpack the insights. That’s how we build and design solutions, and the user plays a lead role in this fascinating process. As product managers, designers and researchers, we have a large toolset to discover what […]. The post Inside the RealtimeBoard team: How to get the most out of UX surveys appeared first on RealtimeBlog | A blog by RealtimeBoard.

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The Big Payoff of Application Analytics

Outdated or absent analytics won’t cut it in today’s data-driven applications – not for your end users, your development team, or your business. That’s what drove the five companies in this e-book to change their approach to analytics. Download this e-book to learn about the unique problems each company faced and how they achieved huge returns beyond expectation by embedding analytics into applications.

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Twas the Night Before Product Launch; Product Management Implications of Moving From On-Premises to SaaS; Product Management Planning for 2019

Good Product Manager

Twas the Night Before Product Launch. ’Twas the night before product launch, when all through the team. Not a developer was coding, nor crafting a meme. The landing pages were posted on the website with care, In hopes BANT-qualified prospects soon would be there; The support staff were waiting on call at their desks, While hoping the launch would not be a big mess.

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“Agile Coaching” Is Not the Goal

Johanna Rothman

I've met a number of agile coaches recently. They tell me they're hired as Scrum coaches or as Scrum Masters. They see their job as “better Scrum.” It would be lovely if that was their one and only job. However, many of these coaches work in organizations just starting a cultural transformation. Even though the client asked for agile coaching, that might not be what the client needs.

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Top 5 Software License Compliance Stories of 2018

Revulytics

Google’s top searches of 2018 included the World Cup, unicorn cakes and 1980’s fashion. While that’s all very exciting, the world of software license compliance had its moments too this year. Here’s a look at our top picks for software license compliance-related stories in 2018. 1. GDPR goes into effect, but most are still struggling to comply. Our favorite GDPR joke of the year ( Editor: Really?

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The Customer is Not Always Right

The Product Coalition

The Customer is NOT Always Right A transcript of my talk at SaaS North, Ottawa, 2018 Hi everyone, I’m Hannah Chaplin, the CEO at Receptive. It’s fantastic to be here, and thank you to Michelle and the team at SaaS North for the invitation. In all the years I’ve been involved in producing software and SaaS products, customer feedback is still a really hot topic and one on which you still see lot of conflicting advice?

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The Path to Product Excellence: Avoiding Common Pitfalls and Enhancing Communication

Speaker: David Bard, Principal at VP Product Coaching

In the fast-paced world of digital innovation, success is often accompanied by a multitude of challenges - like the pitfalls lurking at every turn, threatening to derail the most promising projects. But fret not, this webinar is your key to effective product development! Join us for an enlightening session to empower you to lead your team to greater heights.

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Twas the Night Before Product Launch; Product Management Implications of Moving From On-Premises to SaaS; Product Management Planning for 2019

Good Product Manager

Twas the Night Before Product Launch. ’Twas the night before product launch, when all through the team. Not a developer was coding, nor crafting a meme. The landing pages were posted on the website with care, In hopes BANT-qualified prospects soon would be there; The support staff were waiting on call at their desks, While hoping the launch would not be a big mess.

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A year ago, we realized our pricing wasn’t good for our customers. Here’s what we did.

Mixpanel

It can be tough to take a step back and concede that something you’ve been doing for a decade isn’t good for your customers. We recently had to do that with our pricing. Since Mixpanel’s founding, we’ve charged for event volume, which roughly translates to the amount of actions (sign ups, clicks, voice commands, etc.) users take on our customers’ apps and websites.

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Why Technical Debt Roadmaps Don’t Work

ProductPlan

To understand the problem with technical debt roadmaps, we’ll start with a quote from renowned philosopher, Homer Simpson. “ If you have a problem, ignore it. It’ll go away ,” the famous TV dad advised his family on dealing with challenges. When you create a dedicated roadmap for technical debt, you are removing the the problem from your immediate sight.

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Predictions?—?2019 And Beyond

The Product Coalition

Predictions?—?2019 And Beyond The point of making public predictions is not to be correct, but to at some point in future to ponder over the reasons for incorrect interpretation of the present. And most importantly it's a fun endeavor. LinkedIn LinkedIn (Microsoft) will acquire Up-work or a similar freelancing platform. Currently, it is a missing piece in the company’s vision which is to empower the world’s population to be more and more productive.

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Addressing Top Enterprise Challenges in Generative AI with DataRobot

The buzz around generative AI shows no sign of abating in the foreseeable future. Enterprise interest in the technology is high, and the market is expected to gain momentum as organizations move from prototypes to actual project deployments. Ultimately, the market will demand an extensive ecosystem, and tools will need to streamline data and model utilization and management across multiple environments.

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Shilpa Singh Joins Amplitude as VP of Professional Services

Amplitude

When a dear colleague introduced me to Amplitude, I was – in typical consultant form – skeptical of the claims. However, feeling a growing discontentment in accelerating time to value building custom capabilities in my 13-year career in management consulting, I decided to deep dive and understand the value proposition of SaaS Analytics products. ”My heart is set on helping enterprise companies become digital re-inventors with a strong customer focus, drive early value with a use-case driven and

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The Art of Writing Sales Follow-Up Emails to Boost Customer Loyalty

AB Tasty

Every entrepreneur knows how essential it is to consistently provide excellent customer service. Did you know that US businesses have. Read more. This article was originally posted on AB Tasty as The Art of Writing Sales Follow-Up Emails to Boost Customer Loyalty.

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The Dawn of Postmodern Analytics

Qlik

New year, and time for the annual trends webinar. It’s the third time I have the honor to present it. As always, it takes a village to create this, and I’m thankful for all the people who chipped in. I’d like to highlight in particular Murray Grigo McMahon. His blog on data as an ecosystem , as well as great discussions, was a big source of inspiration, and will feature in the trends.

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