Sat.Apr 14, 2018 - Fri.Apr 20, 2018

How Going Part-Time Made me a Better Product Manager

Mind the Product

In 2013, before Shared Parental Leave was a thing in the UK, I decided that I wanted to change my work-life balance from full-time to a four-day working week with one day of childcare. Part-time product manager roles are rare, but luckily I worked for an employer who was open to the idea. So after a successful trial period of using paternity leave for one day a week, I spent the best part of five years working a four-day week. Here’s how it made me a better product manager.

Don't Waste Your Survey

Under10 Playbook

I'm a satisfied customer of WellsFargo. Never had any problems. Got this survey card recently asking how they can best serve me in the future. I have a couple of issues: Don't they know what services I use? How does knowing these answers help them understand how to better serve me?

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Peak-end rule: Why You Make Terrible Life Choices

Nir Eyal

It’s New Year’s Eve. There I am on the dance floor – it’s teeming with people and there’s hardly space to breathe. Loud thumping music pierces my eardrums and I have no idea where my friends are. Then, the guy next to me takes a misstep, spills an entire cup of beer down my shoulder. […]. The post Peak-end rule: Why You Make Terrible Life Choices appeared first on Nir and Far. Behavior Change Uncategorized

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Storytelling For Product Managers – The TL;DR Version

PM Hardcore

In my last article , I covered a powerful storytelling technique in great detail. This article is the summary (the TL;DR ) version. Do you hem and haw when asked talk about one of your accomplishments? Do you stick to a “just the facts, ma’am” approach when telling a story?

Why “Build or Buy?” Is the Wrong Question for Analytics

Every time an application team gets caught up in the “build vs buy” debate, it stalls projects and delays time to revenue. There is a third option. Partnering with an analytics development platform gives you the freedom to customize a solution without the risks and long-term costs of building your own. Learn when and why it makes sense to build, buy, or take a combined approach to embedded BI.

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Reduce, Reuse, Recycle – The Importance of Reducing Waste

Clever PM

I find it entertaining when people talk about how Agile and Lean and Kanban are all relatively new, untested, and revolutionary concepts. That’s because they’re none of those things — they’re simply descendants of ideas and concepts that have existed in manufacturing contexts for a half-century or more, just pitched in a different way, at […]. Product Management Agile Culture Do's Good PM Leadership Scrum

10 core principles for starting up

Inside Intercom

There is an infinite amount of advice for startups, but if I had to boil it down to just 10 essentials, these are the most crucial principles for starting up that every founder needs to understand from an early stage. You need a vision. You need to run a good beta. You need world class onboarding.

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Interview: How Friends of the Earth is UX testing for GDPR

Userzoom

The General Data Protection Regulation (GDPR) is fast approaching. From May 25th there will be a step-change in how every company in the EU uses and stores personal data.

How to Design for Behavioral Change by Matt Wallaert

Mind the Product

In this talk from ProductTank San Francisco, Matt Wallaert , chief behavioral officer at Clover Health, shares psychology-based methods for designing products that inspire people to change their behavior.

Build vs. Buy: Implementing the Right Experimentation Solution

Choosing Whether to Build or Buy. To build and deliver products that customers love, product teams at leading enterprises such as Uber, Netflix and Airbnb are focusing on experimentation as a critical business process. These teams are empowered to A/B test each new feature and gain valuable insights before rolling it out widely. After seeing what these companies accomplish with experimentation, you may be considering whether to build your own testing framework, integrate an open source solution, or invest in a commercial experimentation platform like Optimizely Full Stack. Download this whitepaper to discover: The key questions product teams must ask before choosing to build or buy. The most common requirements that enterprise teams have for experimentation. How to avoid key mistakes and plan for success when building an internal system.

How Can Product Managers Get Their Customers To Ride?

The Accidental Product Manager

Product managers need to find out how to get young people to ride motorcycles Image Credit: Jokamies.fi. How do you get to work every day? If you are like most of us, you jump into a car and drive there.

Assembling an Executive Leadership Team is Daunting — Let Thumbtack’s CEO Help

First Round Review

Recruiting and hiring executives is difficult for any leader, but especially first-time or early-stage founders who may not have enough knowledge to test candidates for skill in their area of expertise. Thumbtack CEO Marco Zappacosta has been there — and has a roadmap that'll help.

What is tree testing and why is it important for your site’s UX?

Userzoom

Here at UserZoom we’re all about bringing the maximum amount of learning to people at any stage of their UX development. Hence we’re bringing you this series of weekly UX beginner’s guides, aimed to help all the newbies of the UX testing world. This week: tree-testing!

Managing Manufactured Products: Design and Development

Mind the Product

In my last post we examined some of the unique requirements that need to be defined for manufactured products. Now, let’s start designing and developing. Industrial Design vs Industrial Engineering.

New Study: 2018 State of Embedded Analytics Report

Why do some embedded analytics projects succeed while others fail? We surveyed 500+ application teams embedding analytics to find out which analytics features actually move the needle. Read the 6th annual State of Embedded Analytics Report to discover new best practices.

Intercom’s Rich Archbold on how to run less software

Inside Intercom

In engineering, you want to move fast, ship often and solve real customer problems. Yet competition and the exponential rate of change in software are pushing against that mission. Enter our philosophy of Run Less Software.

Basics of Building a Beta Program

Product Club

When to use a Beta Program : A beta can be a great tool for deep & robust customer insight in a variety of situations. But it’s not always necessary. To run an effective beta you need a lot of oversight.

Four key highlights from our Competitive Healthcare UX Benchmark

Userzoom

Great user experience matters for digital experiences across all industries yet many websites catering to the health insurance market fall short.

New Product Development: an Introduction to Gate Systems

Mind the Product

New product development is a risky business for companies – the failure rate for product launches hovers around 40%. A quick look at Product Hunt demonstrates there is a flourishing market for new products, all of them competing for our time and money.

Getting Started with Product Experimentation

How Product Development Teams Reduce Guesswork and Innovate Faster. Product development teams are embracing iterative release processes such as agile and continuous delivery to mitigate risk and adapt to evolving customer requirements. This trend is enabling teams to be more productive and increase product quality. But how do you know if you are building the right product or feature? Experimentation can help your team prove whether you are building the right product and eliminate uncertainty and guesswork from your software development process. Download this whitepaper to learn: How experimentation fits in with the agile development process. Best practices for integrating experimentation into your release process. Key considerations when buying an experimentation solution. Ways to optimize performance and ensure security and compliance.

So you want to build a brand? Here’s what you need to understand.

Inside Intercom

The nature of marketing at a software company is that it’s easy to have a highly data-driven view of everything you do, and overlook hard to measure things like building a brand. Brand is the emotional connection you establish with your customers and those whom you would like to become customers.

What are some tips for preparing for a product manager interview?

Product Club

There’s really 3 areas to prep for any Product Manager interview. First , update your resume. You may even want to target the resume for the role you’re going after.

Product to Product: Vox Media’s Sanette Tanaka Sloan on disrupting human behaviours with AI design

Roadmunk

And we’re at episode 3 of Product to Product ‘s second season , a podcast for / by product people!

How Squarespace Addressed its Hidden Customer Segments

Mind the Product

Matthew Zito is director of product management at DIY website builder Squarespace, a business whose mission is to make beautiful products to help people with creative ideas succeed.

How to Package and Price Embedded Analytics

Just by embedding analytics, application owners can charge 24% more for their product. How much value could you add? This framework explains how application enhancements can extend your product offerings.

Palo Alto, 22 May: Understanding Enterprise Product Companies

Mironov Consulting

What: Understanding Enterprise Product Companies. Host: Lean Product & Lean UX Silicon Valley meetup. When: Tuesday, 22 May, 6pm – 8pm. Where: Intuit Building 9 , 2600 Casey Ave, Mountain View, CA 94043. Registration (ticket required).

To Share or Not to Share Your Product Roadmap with Clients?

The Product Coalition

That is the question faced by B2B product leaders Courtesy of Street Smart Product Manager Product roadmaps and I have a complicated relationship. Tweet this ) WHY is our roadmap relationship so complicated?

Why your engineering processes need to solve real problems

Inside Intercom

I came to Intercom from a company with a culture of heavyweight engineering processes. It was a well-oiled machine with battle-tested and often updated procedures. From an engineering perspective, it successfully kept you focused on coding. Tasks were always well-described in Jira, with clearly defined expectations. Designs came in and were exported to HTML so you didn’t have to worry about using Sketch. You did your job, then moved the task to QA.

AI UX: 7 Principles of Designing Good AI Products

UX Studio

One thing we can learn from the latest fatal Tesla accident: AI and machine learning products need very careful designing. In this article, I will go through the seven basic AI UX principles products should follow. With the arrival of AI products, we enter a new era where machines start to behave differently. They not only perform our orders, but they do things by themselves. This will change how people react, how we behave and what we expect from these products.

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The State of Product Leadership

Insights from 300 Technology Product Management Executives and Managers.

Influential Agile Leader Early Bird Reg Ends May 1, 2018

Johanna Rothman

Are you looking to help support your team, management, or organization’s agile adoption? Do you feel as if you are part of the formal or informal team leading your agile transformation? You need what Gil Broza and I teach and facilitate at the Influential Agile Leader Workshop. Early registration ends May 1, less than two weeks from now. I wrote a number of posts about transformations: Introduction and Part 1: Introduction and Why. Agile Transformation: Practice Change, Part 2.

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The one thing Product Managers ask to ace customer interviews

The Product Coalition

Using the Power of “Why” to get to the underlying needs Source One of a Product Manager’s greatest tools Why? A question we hear far too often from toddlers and far too little in meetings and decision making process. We as humans are hard wired to ask for causalities.

Writing is Thinking by Steven Sinofsky

Rahul Abhyankar

Very good tweetstorm titled “Writing is Thinking” by @stevesi , former Microsoft executive and current board member at a16z. . Tweetstorm

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What is Product Roadmap Software and Why You Need It?

Hutwork

A product roadmap is a guide that lets you communicate your vision for your product’s future. Some roadmaps show short-term visions of a product, while others show the life cycle of a product over a longer time. What works for one company won’t work for another. This is where a product roadmap software comes in handy. In addition, your team, stakeholders, management, etc., have differing levels of detail they need to see.

Drive Quality and Velocity with Feature Flags

Drive Quality and Velocity with Feature Flags. Launching a new feature is a risky proposition. Even the most well designed and researched features can have unforeseen consequences for your application performance and business metrics. Rolling back a poor performing feature can be time consuming and costly. However, it doesn’t have to be. Implement feature management and experimentation in your development lifecycle to reduce risk and prove impact when launching features. Download this whitepaper to learn: How to ship products faster with higher quality. The best way to launch features with less risk and more control. How to prove the impact of every feature release with experimentation.