Gainsight

JANUARY 11, 2024

Nick Mehta , CEO and Founder of Gainsight, recently said, “Every single software company has a customer success program now. And it’s not just lip service anymore, where they put three or four people into the program. What’s a Customer Education Manager (CEM)?

Education 52

Education Analytic Tools Reporting Tools Feedback Software 52

Gainsight

MARCH 4, 2024

For online training programs, data plays a critical role from beginning to end. It is actually not difficult to demonstrate since modern training software (like Gainsight Customer Education ) incorporates tracking and reporting functions that go right to the heart of ROI metrics.

Reporting Tools 52

Reporting Tools Data Visualization Onboarding KPIs User Testing 52

Alchemer Mobile

MAY 19, 2021

Unify data and simplify partner integrations with enterprise-class security and reliability. See the full list of Apptentive partners and integrations here. Lucky for you, we’ve created lots of educational content about how to analyze and act on the mobile feedback you’ve received. Mobile in-app feedback tools & solutions.

Feedback Software 236

Feedback Software Data Visualization User Testing Customer Feedback 236

Sachin Rekhi

AUGUST 4, 2021

I knew then that Reforge would be the best partner for bringing a course that solved this skill gap to life. I knew then that Reforge would be the best partner for bringing a course that solved this skill gap to life. I’ve also shared more details on the program below for those interested. Fall Programs Begin October 4th.

Technical Review 166

Technical Review Onboarding KPIs User Testing Feedback Software 166

Innovatemap

JUNE 27, 2023

We believe in the transformative power of education. Innovatemap partnered with Nextech to equip Indiana teachers with the tools and strategies to integrate new tech business practices into their classrooms, empowering them to nurture the digital skills and curiosity of their students. Because I was that student at one point.”

Product Strategy 52

Product Strategy Research Software Feedback Software Strategy 52

Userpilot

SEPTEMBER 2, 2022

When it comes to choosing a customer education platform, there are so many options to pick from. Customer education is the process of teaching customers how to efficiently use your product to attain their specific goals. What is customer education? What is a customer education platform? More loyal customers.

Analytic Tools 98

Analytic Tools Feedback Software Reporting Tools Education 98

Userpilot

NOVEMBER 29, 2022

Independent educators help train users in niche applications of the product. These could be agencies, educators, and community leaders. Three types of experts: agencies, educators and community leaders. They implement your product for other users which makes them very useful partners. Return will take time.

Customer Experience 97

Customer Experience Technical Advisors User Friction Education 97

Gainsight

OCTOBER 3, 2023

An LMS platform or learning management system is a software platform you can use to create, manage, deliver and optimize content for your customers, employees, partners or gig workers. There’s a lot to gain by using an LMS platform to power your customer , employee, partner or gig workforce training program.

Data Visualization 52

Data Visualization Customer Experience User Testing Customer Feedback 52

Gainsight

MARCH 14, 2023

This article was written by Lila Meyer, Director of Global Education Services, Gainsight. Before moving into my current role as the Director of Global Education Services, I oversaw the Technical Communication and Community Management teams at Gainsight. Community + Education: What’s Next?

Education 52

Education Certifications Customer Experience Webinar 52

The Product Coalition

APRIL 29, 2022

Having tried Netflix, Roku, or Amazon OTT services once, people never come back to traditional providers with their high subscription fees and pre-scheduled programs stuffed with never-ending ads. Educational courses, fitness, yoga, lifestyle classes, entertainment?—?all Why such figures? The new TV era has already arrived.

Analytic Tools 123

Analytic Tools Data Visualization Development User Testing 123

Melissa Perri

OCTOBER 4, 2018

In late March of 2018, Shelley Perry of Insight Venture Partners reached out to me about an opportunity. a program within Produx Labs to foster the next generation of CPOs. At the end of the program, we will help them find a home inside a company as a CPO. Little did I know that would soon become a reality.

Data Visualization 120

Data Visualization Leadership Customer Feedback Education 120

ProductPlan

APRIL 5, 2022

So, you can partner with a representative from the technical team to help answer the technical questions. Strategic Partners Can Evangelize Your New Product. Not every business relies on strategic partners to market, sell, or support its products. You’ll probably need to hold partner training multiple times.

Product launches 59

Product launches Onboarding KPIs Feedback Software Research Software 59

Gainsight

JUNE 9, 2021

Nick also spent time with Emilia D’Anzica, Founder, Managing Partner, and CEO of Growth Molecules, Amanda Berger, SVP Customer Success at HackerOne, and Jeremy Evans, Global VP, Customer Success at Zuora. Takeaway #6: Digital transformation requires customer success resources and education. The training result is $2.2M

Telecommunications 98

Telecommunications Entertainment Customer Experience Education 98

ProductPlan

APRIL 5, 2022

So, you can partner with a representative from the technical team to help answer the technical questions. Strategic Partners Can Evangelize Your New Product. Not every business relies on strategic partners to market, sell, or support its products. You’ll probably need to hold partner training multiple times.

Product launches 52

Product launches Onboarding KPIs Feedback Software Research Software 52

The Product Coalition

SEPTEMBER 14, 2022

The affiliate partner has rewarded a payout for providing a selected result to the merchant or publicist. Affiliate programs are sometimes liberating to be a part of; therefore, you don’t have to be compelled to worry about high startup prices.

Marketing 103

Marketing Advertising Education Reference 103

Gainsight

MARCH 20, 2023

We’re proud of what our team, and our partners, have brought to market with Essentials. As such, we’ve been focused on sharing perspectives from those who have come before them by rallying customers and partners to provide details of how they’ve found success with the Gainsight platform.

Feedback Software 52

Feedback Software Systems Review Reporting Tools Technical Review 52

Userpilot

OCTOBER 4, 2022

Loom uses product tutorials as educational content while also showcasing the platform in action. Other strategies: surprise customers with gifts, and use customer loyalty programs of different kinds to keep users engaged with your brand. Educational content isn’t just a tool for customer acquisition. Share useful content (Loom).

Feedback Software 97

Feedback Software Customer Experience Customer Feedback Data Visualization 97

Mind the Product

APRIL 14, 2020

ThoughtWorks has been a great partner as they host all of these workshops which are more hands-on and interactive. With investment now supporting our innovation precinct and programs, we are also seeing a new generation of educated, curious and empowered entrepreneurs in need of amazing Product people.

Workshop 180

Workshop Government Events Education 180

Gainsight

AUGUST 10, 2023

When first launching your Customer Success ( CS) program, it’s common for organizations to offer personalized attention and tailored strategies that can deliver value to individual clients. The journey to scaling any aspect of your CS program is a process.

Onboarding KPIs 52

Onboarding KPIs Data Visualization User Friction Generative AI 52

The Product Coalition

JULY 8, 2020

The government of Vietnam cares about education and realizes the importance of training. The local population is well-educated which also grows the chances of getting high-quality services. The country pays particular attention to education and tries to approach it innovatively. It has motivated them to invest more in education.

Software Developers 78

Software Developers Software Development Reporting Tools Software Review 78

Innovatemap

JULY 21, 2021

Additionally, Josh was looking for a business partner who could adapt and meet his needs as the company evolved. As Boost has grown, our team has been a reliable sounding board and business partner for Josh to help explore options and make decisions. I would have loved to have Boost during my graduate program.”

Research Software 52

Research Software Education Data Visualization User Testing 52

Gainsight

JULY 11, 2023

By Steve Cornwell, July 11, 2023 This morning, we announced that Gainsight acquired Northpass in the most exciting moment in my 20 years of company building and the most defining moment in the history of Digital Customer Education. No platform existed for B2B companies looking to make educational content available to customers.

Education 40

Education Vision Customer Experience Differentiation 40

Amplitude

FEBRUARY 23, 2021

What we learned was that employee resource groups bring many benefits to organizations, from recruitment to retention to education. While we work from home, we still maintain this program virtually. Mentorship Program. At that moment, we were just looking to create a space for us to exist together. . In his book, Work Rules!

Research Software 90

Research Software Leadership Vision Education 90

Gainsight

MARCH 15, 2023

Remco de Vries, VP of Global Demand Generation at Gainsight, sat down with a panel of CS experts, including… Kellie Capote, CCO, Gainsight Gemma Cipriani-Espineira, CCO, Chili Piper Rav Dhaliwal, Investor, Crane Venture Partners Jeff Heckler, Director of CS Solutions, MarketSource Inc. … Let’s dive in.

Customer Experience 52

Customer Experience Research Software Strategy Development Team Review 52

The Accidental Product Manager

APRIL 10, 2023

Along with this, spirituality and uplifting programming is increasing, and programming that has to do with education and learning, projects that you can do with your kids. A big portion of that has been for the product managers to work with their partners to make more video available for free.

Product Management 65

Product Management Product Manager User Testing Reporting Tools 65

The Product Coalition

NOVEMBER 17, 2023

Education: Transforming education, Web3 apps enable secure and transparent credential verification, tokenized certifications, and decentralized learning platforms. User Education and Onboarding: Educate users on how to interact with your Web3 app. Regularly audit your code for vulnerabilities.

Analytic Tools 115

Analytic Tools Feedback Software Data Visualization User Testing 115

Gainsight

FEBRUARY 9, 2023

Replace 10 AEs with 1 Partner / Channel Manager. In other words, when you can automate CS motions to drive renewals, expansions, and cross-sells through channel partners … the impact on your business can be exponential. Crawl: Partner-Aware Customer Success Partnerships have been part of Big Tech for decades.

Customer Experience 52

Customer Experience Research Software User Testing Customer Feedback 52

Gainsight

JANUARY 25, 2023

I’ve written about this debate in CS before , though for your specific job posting, it’s crucial to tailor owned functions to your outlook and philosophy.

Customer Experience 52

Customer Experience Customer Feedback Onboarding KPIs Certifications 52

Product Talk

MARCH 13, 2019

The second is an executive education course designed to help leaders understand how their role changes as their organization moves toward continuous discovery. As part of the preparation for our executive education course, I wrote an overview of the design approach we’ll be using. It’s quite possible that all three programs will fail.

Product Research 203

Product Research Seminar Feedback Software Certifications 203

Product Talk

SEPTEMBER 1, 2021

They were in the middle of Teresa’s 12-week coaching program and had learned that what customers (and therefore sales teams) ask for isn’t always what they need. First, there are the businesses, like CLEAR, that work directly with Human API, then the partners those businesses work with, like airlines, and ultimately the consumers themselves.

Product Research 221

Product Research User Testing Technical Review Data Visualization 221

The Product Coalition

FEBRUARY 10, 2022

A mobile live streaming app can be profitable when it’s accessed for sports broadcasts, TV channels, cybersports, education, and other categories in which live events are frequent. Netflix is the leader in on-demand programming. A development partner that functions well in a team environment will be the best fit for your project.

Feedback Software 151

Feedback Software User Testing Technical Review Data Visualization 151

Generation Focus

OCTOBER 6, 2023

Generation Focus is an EPIC Equity Partner, providing direct support to EPIC Equity Council programs that advance equity and create ​collaborative ​space​s​ for our community to ​embed equity within our work. Why do you support the equity program at EPIC? Scroll down to read the full interview!

Product Research 62

Product Research Research Software User Testing Weak Development Team 62

Alchemer Mobile

NOVEMBER 20, 2018

Creating an app allows you to access this awesome burgeoning market, and whether your goals are in sales, awareness, education, fundraising, or any other, an app can take you to where you need to be. Perfect for businesses looking for partner apps. For many, visually designing the app is the fun part. The App Builder Route.

Research Software 209

Research Software Data Visualization User Testing Customer Experience 209

Business of Software Conference

APRIL 16, 2021

This is done through assisting in the creation and growing of scalable ecosystems, including services delivery and implementation, partner channel programs, customer education and support. ServiceRocket helps software companies accelerate their go-to-market strategy.

Education 52

Education Startups Events Technology 52

ProductPlan

JUNE 5, 2020

Continuing education plays a crucial role in long-term career success in just about any profession. Here are the four programs that we liked best. Product School’s Product Management Certification Programs. Product management is certainly no exception.

Certifications 105

Certifications Customer Experience Artificial Inteligence Product Management 105

PMLesson's Ace the PM Interview

APRIL 2, 2020

job placement within 180 days General Assembly is a private education company founded in 2011 that offers full-time and part-time courses in software engineering, user experience design, digital marketing, and data science. Those students who are looking for depth in data science fundamentals in their curriculum. Success Rate: 91.9%

Data Visualization 52

Data Visualization Artificial Inteligence Technical Review Software Review 52

Userpilot

JUNE 27, 2022

There are five KPIs to measure the success of your developer marketing campaign: awareness, engagement , adoption , education, and community. Instead, build relationships with developers, share helpful information, and partner with developer communities and influencers to reach common goals. Numbers of applications per developer.

Weak Development Team 52

Weak Development Team Development Marketing User Testing 52