Userpilot

MAY 27, 2025

We covered everything from features to pricing, along with insights from real users. Youll also see where WalkMe performs best and when another tool might be a better fit for mobile app engagement. It helps app owners guide new users, promote feature adoption , and deliver employee training, all within the mobile app experience.

Software Review 73

Software Review Onboarding KPIs Data Visualization Analytic Tools 73

Intercom, Inc.

OCTOBER 29, 2019

At some inflection point of growth, it becomes impossible to intuitively know your customers, let alone decide which ones to focus on. We could no longer assume all our customers had uniform needs and could be reached the same way. What is customer segmentation? This final assumption in particular was no longer true or useful.

User Testing 184

User Testing Data Visualization Customer Experience Customer Feedback 184

Mind the Product

SEPTEMBER 21, 2018

More and more enterprise businesses have embraced multi-sided marketplaces to extend existing business models and explore new territories for growth. For example, in 2009, Walmart launched its own Marketplace to connect third-party merchants with Walmart customers partly to catch up with Amazon’s already established third-party marketplace.

User Testing 152

User Testing Customer Experience Automotive Product Research 152

Product Innovation Educators

DECEMBER 4, 2023

Janice built her career in Silicon Valley as a startup founder, product manager, and confidante for entrepreneurs and enterprise executives alike. She also guides several venture-funded startup companies, federal government entities, and non-profit organizations. We had a couple thousand customers around the world.

Leadership 277

Leadership Startups User Testing Government 277

Product Innovation Educators

APRIL 20, 2020

It’s especially important that the leadership team carve out 10% or 20% of their time to explore the vision and discover at an enterprise level to plan for the future. [16:15] Study trends to answer, “Where is the customer going?” They also must have a disciplined approach to continue to sponsor and govern the teams.

Product Research 211

Product Research Product Management Product Manager Government 211

Product Talk

NOVEMBER 13, 2019

Service Design in Government. ACM Intelligent User Interfaces. User Experience Lisbon. Enterprise Experience. User Research London. San Francisco, CA. March . The UX Conference. London, UK. Seattle, WA. Edinburgh, UK. The Product Experience and Insights Summit. Portland, OR.

Product Research 235

Product Research Naming Agile Research Software 235

Arkenea

APRIL 10, 2025

Rather than building and maintaining a large inhouse team, businesses partner with specialized vendors to handle design, development, testing, and deployment. However, successful outsourcing requires clear processes, robust governance, and careful partner selection. Prototyping and design: Wireframes, mockups, user experience flows.

Analytic Tools 52

Analytic Tools Research Software Reporting Tools Software Review 52

The Product Bistro

AUGUST 16, 2019

But universally, they lack an empathy for customers that can only come with prolonged, painful interactions with repeated facepalming and helping customers navigate edge cases, corner cases, and some seriously messed up s**t. None of the up and comers fit that bill. Sure, many of them have gone through an MBA program.

User Testing 195

User Testing Government Positioning Engineering 195

The Product Coalition

JANUARY 27, 2024

I would like to thank Tremis Skeete, Executive Editor of Product Coalition, for his valuable contributions to this article's research, development, and writing. Data centers, a vital component of our digital ecosystem, consume about 2% of global electricity. Let’s explore how and why this matters.

Analytic Tools 158

Analytic Tools Research Software Reporting Tools Software Development 158

Mind the Product

MARCH 5, 2018

She’s the author of the business-fable book Radical Focus , a book which uses the power of story to build a new approach to OKRs, as well as the author of Information Architecture: Blueprints for the Web , Pencil Me In , and the upcoming Continuous Feedback. Leisa Reichelt, Head of Research and Insights at Atlassian.

User Testing 27

User Testing Customer Feedback Government Workshop 27

Mind the Product

JULY 6, 2018

From software design to user experience. From consumer needs to integration points. Jobs to be done, design-led thinking, microservices, object orientation, service orientation, user stories, product-market fit, launch strategy, data models, customer segmentation, framework after framework, after framework.

Research Software 135

Research Software User Testing Product Management Product Manager 135

The Product Coalition

FEBRUARY 26, 2022

Why have Product Managers stopped speaking to customers? Very sadly, most product managers I meet today no longer talk directly to customers regularly. If you ask; “How many customers did you speak to this week?” My view is that this evolution is bad for product management careers and the customers who benefit from what we do.

User Testing 201

User Testing Weak Development Team Customer Experience Customer Feedback 201

The Product Coalition

NOVEMBER 17, 2023

Companies own the platforms, and users don’t have much say in how things are run. It’s like a digital democracy where users have a say in how things work. Web3 User Adoption: Over 200 million cryptocurrency users are actively engaging with Web3 applications. You decide who sees what. The NFT market hit a staggering $10.7

Analytic Tools 146

Analytic Tools Feedback Software Data Visualization User Testing 146

Product Innovation Educators

NOVEMBER 7, 2022

I worked closely with the company Mindbody, a fitness SaaS company. They raised prices without data or a good value story, and their customers reacted negatively. Most companies want to increase the number of customers and extract more value from the existing base, which is not easy to balance. 5Q stands for five questions.

B2B 237

B2B User Testing Customer Experience Banking 237

Userpilot

OCTOBER 12, 2023

Product analytics are crucial for understanding user behavior, conducting conversion optimization, and improving the customer experience. A/B testing tools take that to the next level by letting you test two versions of a product flow, web page, or landing page, then see how the different versions perform.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Reporting Tools 105

The Product Coalition

JULY 12, 2022

A great idea is practical, valuable, and relevant First, you need to remember that a great app idea is always practical, beneficial, and thoroughly relevant to the user’s situation. It is essential to detect a particular user problem, requirement, or preference that your app can address, fulfill, or delight.

Research Software 148

Research Software User Testing Finance Government 148

Indicative

OCTOBER 8, 2020

By the end, we hope you’ll come away with tips for building an effective Customer Analytics strategy for your company’s product and marketing teams. . With this context in mind, gaming analytics is the process of applying user behavior data to guide marketing, product, and business decisions. For a gaming company, the users are gamers.

Data Visualization 145

Data Visualization Analytic Tools Research Software User Testing 145

Mind the Product

JUNE 13, 2018

In 2017, she and her team launched a family of consumer hardware products ranging from smartphones to smart speakers, earning 26 different design awards. Ryan has spent the better part of two decades working as an interaction and user experience designer in Copenhagen, Tokyo, and Stockholm, ultimately settling down in San Francisco.

User Testing 134

User Testing Data Visualization Workshop Product Research 134

Userpilot

FEBRUARY 24, 2025

Who would be the best fit for this job? Who would be a BAD fit for this job? Who would be the best fit for this job? Who would be a BAD fit for this job? You will drive step-by-step operational data onboarding, governance, and automation enhancements during Apple’s new product introduction (NPI) events.

Analytic Tools 52

Analytic Tools Data Visualization Technical Advisors User Testing 52

Userpilot

SEPTEMBER 14, 2023

We also look at the levels of seniority among product managers as well as the skills they need to lead successful teams and build products that delight customers. The UX product manager’s role is to develop intuitive , user-centered product experiences. Conducting market research and competitor analysis. Trend analysis.

Research Software 105

Research Software Analytic Tools Feedback Software Product Research 105

The Product Coalition

AUGUST 8, 2023

So whether you are an online tutor, fitness instructor, musician, or someone who wants to have a conversation with their fans in real-time, live streaming is for you. When a user requests a video, the request goes to the nearest CDN server and fetches the file from there.

Analytic Tools 147

Analytic Tools Feedback Software Data Visualization Technical Review 147

Mind the Product

SEPTEMBER 5, 2018

I’ve created a diagram to help explain, simply, what makes a good roadmap in government but I think it helps in any context. During growth you’ll need to consider sales, marketing, onboarding, and resilience while trying to achieve product/market fit. Let’s take it from the top and look at the five things that make a good roadmap.

Roadmap 178

Roadmap Research Software Technical Review User Testing 178

Userzoom

MARCH 27, 2018

Learn about best practices for accessibility testing from two leading companies in their industries. Lots of companies want to conduct accessibility evaluations by conducting usability testing for people with disabilities. Before running an accessibility test, you can make sure your site meets fundamental accessibility guidelines.

User Testing 73

User Testing Product Research Research Software Feedback Software 73

Gainsight

FEBRUARY 27, 2025

For Black History Month, wed like to take the opportunity to shine a spotlight on some of our friends in the Customer Success (CS) space, who are making waves and establishing themselves as powerful leaders and change agents. Over the past 20 years, she has dedicated herself to the world of Customer Success and Customer Experience.

Data Visualization 52

Data Visualization Customer Experience User Testing Technical Review 52

Userpilot

DECEMBER 21, 2022

Here are the key features to look for in an analytics tool: segmentation, tracking capabilities, A/B testing , and data visualization with analytics dashboards. It features advanced segmentation , feature tagging, custom events, product experimentation, in-app messaging , and customer feedback tools.

Data Visualization 98

Data Visualization Analytic Tools Feedback Software Research Software 98

The Product Coalition

AUGUST 25, 2020

The overlap of technological excellence and enterprise processes gives birth to new digital trends spanning different industries. It leaves a slight touch on almost all our everyday activities by changing how financial, retail, healthcare services, and enterprises operate today. TechTIQ Solutions Min. project size: $10,000 Avg.

Research Software 115

Research Software Feedback Software Consulting Artificial Inteligence 115

Intercom, Inc.

OCTOBER 19, 2022

At Intercom, we believe trust is at the core of every relationship between a business and its customers. We handle the security of your data so that you can focus on acquiring, engaging, and retaining your customers. Access to customer data is limited to authorized employees who require it for their job. Data access.

Data Visualization 138

Data Visualization Reporting Tools User Testing Research Software 138

Userpilot

JULY 26, 2021

When it comes to boosting your product growth , user analytics tools can make your life a lot easier. These tools offer insights into what your users are doing inside your product and why they are doing it. User analytics is a type of analytics that focuses on user/customer behavior inside a product/on a website.

Analytic Tools 98

Analytic Tools Feedback Software Data Visualization Reporting Tools 98

Userpilot

JANUARY 31, 2024

Do you sit at night wondering how your users interact with your product? TL;DR Product analytics tools analyze user interaction, preferences, and engagement with a product. TL;DR Product analytics tools analyze user interaction, preferences, and engagement with a product. Do they like it? Are you confused about using it?

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Reporting Tools 105

Mind the Product

MARCH 7, 2019

Software as a service (SaaS) has become much more attractive to customers as SaaS companies embrace the idea of offering rich integrations with other platforms. This gives added incentive for a user to open the product, and use it for a longer period of time. You need to design, code and test the integration itself.

Reporting Tools 187

Reporting Tools Data Visualization Customer Experience User Testing 187

The Product Coalition

MARCH 25, 2022

At the beginning of this century, the term was used mostly for enterprise solutions, but with time, more customer-focused solutions appeared on the market. Today, the main goals of fintech are to facilitate the interaction with finances and to improve the relationship between financial institutions and customers.

Research Software 156

Research Software Feedback Software Reporting Tools Data Visualization 156

Intercom, Inc.

JULY 14, 2022

Regardless of the industry or the product you’re selling, the old sales playbook is falling short of customers’ expectations. For James Dyett , a customer-centric mindset shouldn’t just be the purview of post-sales departments. How are you feeding back customer insights to the product team? Hire customer-centric salespeople.

User Testing 118

User Testing Customer Experience Feedback Software Research Software 118

Userpilot

MAY 30, 2024

Eric Ries’ approach emphasizes iterative product development, validated learning, and a focus on customer feedback. This methodology helps startups quickly test and refine their ideas, avoiding time wasted on elaborate plans that may not succeed.

Webinar 105

Webinar Books Data Visualization Feedback Software 105

Mind the Product

DECEMBER 13, 2018

Garry is a firm believer that great products only come about through the intersection of technology, business processes, customer support and user experience. He’s also worked as Chief Marketing Technology Officer at Holiday Extras, where he was responsible for all areas of technology, marketing and customer acquisition.

Analytic Tools 152

Analytic Tools Research Software Data Visualization Government 152

Userpilot

AUGUST 5, 2023

What’s customer data integration, and how does it benefit product teams ? TL;DR Customer data integration (CDI) is the process of collecting, organizing, transforming, and managing data from various sources in one place. What is customer data integration (CDI)? What is an example of customer data integration?

Analytic Tools 98

Analytic Tools Feedback Software Data Visualization User Testing 98

Mind the Product

MAY 29, 2018

At Benchmark, Sarah invests in consumer businesses and the consumerization of IT. Leisa Reichelt, Head of Research and Insights at Atlassian. Leisa is responsible for building a better understanding of users and customers at Atlassian. Cindy Alvarez, Author and Principle Researcher at Microsoft.

Technical Cofounder 96

Technical Cofounder Fractional CTO CTO Coach User Testing 96

Userzoom

DECEMBER 11, 2019

Here are a few teasers of what’s to come: We can look forward to a further blossoming of the CX and UX relationship, where we move past the collection of pure attitudinal data towards a more holistic overview of experiences using quant and qual research. Becky Wright, Senior Product UX Researcher. Lee Duddell, Senior UX Director.

Data Visualization 92

Data Visualization User Testing Research Software UX 92