Mironov Consulting

DECEMBER 17, 2023

In the heat of an enterprise deal moment, it’s easy to think very short-term about the long-term costs of specials and “small requirements.”  ”  We then need to map this to one of the customer’s legacy transaction types. Their market strategy team realizes they need one more field mapped. 

Customer Communications 117

Customer Communications Reporting Tools Artificial Inteligence User Testing 117

Product Culture

NOVEMBER 29, 2023

A friend (let’s call her Sarah) leads product for a SaaS company that has traditionally sold to smaller businesses. Their growth strategy calls for them to move into the enterprise space where deal sizes are larger and more profitable. For more information about our privacy practices please visit our Privacy Policy here.

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Mixpanel

FEBRUARY 27, 2023

We kicked off this year by introducing our vision for transparent pricing that would make it as frictionless as possible for companies of all sizes to get started with product analytics. We don’t negotiate on these prices because we want to ensure every one of our customers has confidence they are getting the best value possible.

Analytic Tools 111

Analytic Tools Customer Experience User Friction Events 111

The Product Manager Coach Blog

MAY 7, 2024

Core Responsibilities of a Staff Product Manager: St rategic Oversight: Setting the strategic direction for products, ensuring decisions align with the company’s broader objectives, and effectively responding to market dynamics. Senior Product Managers usually have a narrower focus, managing specific product lines or customer segments.

Product Management 52

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Mironov Consulting

JULY 28, 2022

Especially in B2B/enterprise software companies, I see two dramatically divergent ( incompatible ) worldviews that IMO explain a lot of corporate behavior.  Right now, this deal/customer/integration is the most important thing, so my customer’s request must be one of the company’s top priorities.

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Reporting Tools Software Review Technical Review Weak Development Team 133

Product Innovation Educators

APRIL 15, 2024

Big Bets typically happen at the enterprise level but can happen at the team or product level. They get called lots of things like market repositioning, merger integration, digital transformation, AI strategy, etc. When you see a company go from great to average or from average to irrelevant, a Big Bet was needed.

User Testing 114

User Testing Product Management Product Manager Product Research 114

Userpilot

JANUARY 23, 2024

Product positioning strategies are not only a marketing tactic but a survival strategy. TL;DR Product positioning is about defining your product’s place in the market to attract customers and enhance brand identity. Define your product’s unique selling point (USP) that addresses target market needs.

Feedback Software 52

Feedback Software Research Software Analytic Tools Positioning 52

Atlassian

FEBRUARY 14, 2022

These attacks don’t just affect a company’s bottom line – they also directly impact the safety of consumers, with 44% of breaches affecting customers’ personally identifiable information (PII). With on-prem setups, responsibility for that compliance falls to the customer, but with Atlassian Cloud, we share the load.

Data Visualization 74

Data Visualization Enterprise Banking Customer Experience 74

DemandMatrix

MAY 26, 2020

There is not even agreement on the shape of the recession as it is tied to public health, government policies, economic factors, fear, and the ongoing willingness to social distance. As a result, public companies have widened their Q2 guidance and withdrawn full-year forecasts. But not all companies are struggling.

Data Visualization 52

Data Visualization Marketing Healthcare B2B 52

Userpilot

APRIL 3, 2024

To make your life a little bit easier and help you choose the best dashboard analytics tool for your SaaS, we’ve produced a guide of 12 excellent platforms available on the market in 2024. Whatagraph simplifies marketing performance analysis by aggregating data into visually appealing reports for internal and client presentations.

Data Visualization 79

Data Visualization Embedded Analytics Reporting Tools Analytic Tools 79

Lenny Rachitsky

FEBRUARY 8, 2024

Before OpenAI, Logan was a machine-learning engineer at Apple and advised NASA on open source policy. Logan expects that AI won’t replace humans, but people who leverage AI to learn and improve productivity will be more competitive in the job market. Lenny may be an investor in the companies discussed.

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UX Studio: Product Management

NOVEMBER 8, 2021

We analyzed dozens of Sacramento web design companies at UX studio to create our independent list of best-rated Sacramento web design firms. This article summarizes companies that offer product design services and the most frequent questions to help you pick the best web design company in Sacramento, California.

Research Software 77

Research Software User Testing Technical Review Product Research 77

The Product Coalition

MARCH 23, 2022

With time and experience in companies of different sizes, I have come to the conclusion that there is no universal solution. Introducing Product Management means to install a discipline and to make the company product led and vision oriented. Your employees will be massively influenced by the actual structure of your company.

Product Management 114

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The Product Coalition

MAY 18, 2022

Continuous improvement is a continual process to improve components of enterprise software?—?processes, Thus, custom software development and engineers face the same challenges faced by the market demand. Thus, the changes will become continuous improvements in the custom software development process.

Reporting Tools 127

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Userpilot

FEBRUARY 27, 2023

Is Whatfix or Spekit the best tool for customer feedback? Our goal in this post is to discuss exactly what the ideal tool for customer feedback should do and which is the best choice for your business. TL;DR Customer feedback is any information provided by customers about their experience with a product or service.

Feedback Software 52

Feedback Software User Testing Analytic Tools Customer Feedback 52

Userpilot

FEBRUARY 27, 2023

Is Walkme or Spekit the best tool for customer feedback? Our goal in this post is to discuss exactly what the ideal tool for customer feedback should do and which is the best choice for your business. TL;DR Customer feedback is any information provided by customers about their experience with a product or service.

Feedback Software 52

Feedback Software User Testing Customer Feedback Analytic Tools 52

Mironov Consulting

APRIL 7, 2018

I speak/write incessantly about the importance of product managers talking directly with their users and buyers (collectively “customers”), not mediated through Sales, Marketing, Customer Success, User Experience, or stray notes posted to Salesforce. They get their market information second-hand.

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User Testing Customer Feedback Customer Experience Research Software 99

The Product Coalition

MAY 5, 2022

It’s also a time to have fun and be creative, pulling in diverse perspectives from inside and outside of the company. Representatives from user research, policy, engineering, customer success, sales, marketing, even users themselves can be good partners at this early stage.

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User Testing Feedback Software Research Software Product Research 134

Userpilot

FEBRUARY 21, 2023

Is Pendo or Spekit the best tool for customer feedback? In this post, we’ll discuss exactly that – what the perfect tool for customer feedback should deliver and which will be the best choice for your company’s needs. A great alternative to collecting customer feedback is Userpilot. Let’s dive in!

Feedback Software 52

Feedback Software User Testing Analytic Tools Customer Feedback 52

Product Warrior

MAY 12, 2016

Sexy start up product management techniques which are always being written about are not always easy to embrace inside the large enterprise. What needs to change so large enterprise can innovate? I am not going to attempt to educate on the full details of Lean in one blog post. How do you get funding for new product development?

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Enterprise Product Research Data Visualization User Testing 49

Userpilot

FEBRUARY 27, 2023

Appcues or Spekit – which is the best tool for customer feedback for your SaaS? Why choose Appcues though if Userpilot can provide you with a more robust customer feedback toolkit, without the hefty price tag? TL;DR Collecting customer feedback is an important task for any product team. Salesforce).

Feedback Software 52

Feedback Software User Testing Analytic Tools Customer Feedback 52

Userpilot

DECEMBER 17, 2021

Tiered pricing creates a natural upgrade path for customers which increases the probability of expansion revenue. Per-user pricing can bring in more revenue but it may also discourage companies from getting more licenses. Flat-rate pricing models make it clear how much customers are going to pay for your product. Limited market.

Research Software 86

Research Software User Testing Strategy Customer Experience 86

Userpilot

FEBRUARY 23, 2023

Is Chameleon or Spekit the best tool for customer feedback? In this post, we’ll discuss exactly that – what the perfect tool for customer feedback should deliver and which will be the best choice for your company’s needs. Chameleon and Spekit are good tools for customer feedback. Let’s dive in!

Feedback Software 52

Feedback Software User Testing Analytic Tools Customer Feedback 52

Mind the Product

FEBRUARY 19, 2019

Digital transformation is “the use of technology to radically improve performance or reach of enterprises”, according to an MIT and Capgemini white paper. Mobile – enabling employees to use their mobile devices at work, or supporting the use of mobile devices when engaging with their customers and suppliers.

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White Paper Analytic Tools Technical Review Data Visualization 121

The Product Coalition

DECEMBER 21, 2018

The Customer is NOT Always Right A transcript of my talk at SaaS North, Ottawa, 2018 Hi everyone, I’m Hannah Chaplin, the CEO at Receptive. In all the years I’ve been involved in producing software and SaaS products, customer feedback is still a really hot topic and one on which you still see lot of conflicting advice?

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User Testing Feedback Software Customer Feedback Customer Experience 60

Intercom, Inc.

APRIL 25, 2019

Paul Graham puts it like this: “A startup is a company designed to grow fast”. In general, growth is a good problem to have – it means you’ve found some measure of product market fit and you’re generating real revenue from active users. Company culture can be especially delicate when a startup is experiencing hypergrowth.

Data Visualization 136

Data Visualization Research Software Reporting Tools User Testing 136

Intercom, Inc.

JULY 15, 2021

took over the company in 1952 and decided to make his mark through modern design, they’ve become the single largest design organization in the world, with over 1500 designers working in innovative products from machine learning to cloud to file sharing. Arin has even successfully conducted customer workshops with Lego bricks.

Research Software 245

Research Software Feedback Software Reporting Tools User Testing 245

ProductPlan

MAY 22, 2020

“If you’re a growth stage company then you have to be able to make strategy decisions very rapidly. It’s not necessarily bad when product management adapts to each company’s specific needs. But both high-growth and enterprise organizations rely on consistency to remain efficient and effective.

Data Visualization 127

Data Visualization User Testing Weak Development Team Customer Feedback 127

Mironov Consulting

OCTOBER 7, 2020

I talk with lots of executives from the go-to-market side of the house who think that building serious software is as easy – and easily estimatable – as building a fence. As the leadership team gets tired of interim progress reports and longer-than-expected delivery dates, they lose heart and lose trust in the “maker” side of the company.

Reporting Tools 137

Reporting Tools Weak Development Team Customer Experience Product Research 137

Intercom, Inc.

JANUARY 5, 2022

Cyber attacks have gone up 125% from the previous year, and with companies shifting to partial or fully remote settings, it shows no sign of slowing down. You can’t grow your business if your customers don’t trust you with their sensitive data. And that’s where people like Adam Markowitz come in. It’s becoming the bare minimum.

Reporting Tools 211

Reporting Tools Data Visualization Software Review Technical Review 211

The Product Coalition

JANUARY 12, 2023

. "Digital transformation" is the process of using technology to redefine processes, products, and services to create more value for customers and organizations. It can take many forms, from automating mundane tasks to completely reimagining how a company operates.

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Artificial Inteligence Data Visualization Analytic Tools Research Software 128

Gainsight

APRIL 12, 2023

hits, in no particular order: Mistake #1: Not holding my leaders to the highest standard One of our company values is the Golden Rule—treat people the way you’d want to be treated. Mistake #4: Not standardizing pricing and related systems early Every enterprise-oriented startup, including Gainsight, can fall into the same trap.

Analytic Tools 52

Analytic Tools Feedback Software Customer Experience Enterprise 52

Department of Product

FEBRUARY 18, 2022

SaaS Pricing Models for Product Managers 6 ways to price your SaaS product using leading SaaS businesses as inspiration Pricing a product is a critical part of product management; it’s rarely something product teams will or should do themselves and will typically involve a blend of product, marketing and sales. And rightly so.

Research Software 52

Research Software User Testing Product Management Product Manager 52

Revulytics

SEPTEMBER 26, 2017

Progressive, for instance, has an offering that monitors driving behavior with a plugin or mobile app and takes that data into account when calculating payments versus leveraging only the actuarial calculations that are traditionally used to form policies. Usage-based insurance is gaining traction – particularly among younger drivers.

Analytic Tools 69

Analytic Tools Data Visualization User Testing Customer Feedback 69

eG Innovations

FEBRUARY 12, 2021

Role of eG Enterprise in the Citrix User Experience. Listen to this light-hearted conversation between Barry Schiffer , Pre-Sales Consultant – Benelux, eG Innovations and Ed Duncan , Technical Marketing Engineer, Citrix with interviewer, Neil C. Citrix Monitoring Tools & eG Enterprise Complement Each Other. Barry Schiffer.

Data Visualization 52

Data Visualization Analytic Tools Reporting Tools Research Software 52

TIBCO - Thought Leadership

OCTOBER 16, 2020

It has come with higher costs, gaps in global operation, and proliferation in customer complaints. According to recent surveys, 70% of companies said that their companies either have a digital transformation strategy in place or are working on one. trillion U.S. dollars.

Data Visualization 93

Data Visualization Reporting Tools Analytic Tools Product Research 93

Modus Create

JULY 2, 2021

Everyone cheers the first big customer, the first time you get listed on a G2 Crowd quadrant. It’s one thing to validate your idea in the market. If the ratio is consistently less than 3 , it implies you’re spending a bit too extravagantly to acquire customers. . In 2012, a competitor entered the market.

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Startups Technical Review Software Review User Testing 72