TechEmpower - Product Management

OCTOBER 9, 2023

This presents businesses with an opportunity to enhance their search functionalities for both internal and external users. With Generative AI and LLMs, new avenues for improving operational efficiency and user satisfaction are emerging every day. or "How can I modify my direct deposit account?"

Artificial Inteligence 138

Artificial Inteligence Generative AI Feedback Software Data Visualization 138

DISQO

JANUARY 31, 2020

Consumer Insights on Mr. Peanut Super Bowl Ad. There are two positions consumers can take. We used the Alpha platform to get consumer insights and find out if this ad was the perfect Super Bowl set up or total fail. Mr. Peanut went ‘splat’ in the name of marketing but his death was not in vain according to our consumer insights.

User Testing 52

User Testing Entertainment Feedback Loop Feedback Software 52

DISQO

JANUARY 31, 2020

Consumer Insights on Mr. Peanut Super Bowl Ad. There are two positions consumers can take. We used the Alpha platform to get consumer insights and find out if this ad was the perfect Super Bowl set up or total fail. Mr. Peanut went ‘splat’ in the name of marketing but his death was not in vain according to our consumer insights.

User Testing 52

User Testing Entertainment Feedback Loop Feedback Software 52

UX Planet

FEBRUARY 2, 2024

Based on the IDN Research Institute Report (2019), 7 well-known donation sites in Indonesia include Dompet Dhuafa, Ayo Peduli, Kitabisa, Gandeng Tangan, Wujudkan, Aksi Cepat Tanggap, and Peduli. The challenge in using donation platforms is low user participation and low user engagement (Golrang & Safari, 2021).

Reporting Tools 52

Reporting Tools Research Software User Testing Customer Experience 52

Usersnap

APRIL 15, 2020

Roger Dooley , the author of Friction and Brainfluence , is an expert in behavioral science and customer experience. He joined the Feedback Tribe ‘s slack group yesterday for a round of Ask Me Anything. Q: Friction in the customer experience causes drop-offs, what are some ways to identify and measure friction?

Feedback Software 52

Feedback Software User Testing Customer Feedback Customer Experience 52

UX Planet

FEBRUARY 5, 2024

There are a lot of in-depth articles on the psychology of the user in UX writing. I explain some of our errors with neuroscience and psychology research (actual research, not ChatGPT) and discuss self-tested ways of preventing bad UX writing decisions. Like this one , and this one , and this one , oh and even mine here.

User Testing 98

User Testing ChatGPT UX Entertainment 98

Amplitude

DECEMBER 5, 2019

We researched more than 12,000 digital products and 5 trillion individual Knowing which game your product is playing will help your team pinpoint which metrics to track. user events and came up with three types of user engagement: attention , transaction , and productivity. We call these the “three games of user engagement.”

User Testing 90

User Testing Entertainment Customer Experience Research Software 90

Userpilot

SEPTEMBER 1, 2021

SaaS product marketing is the strategies and tactics applied to software products and apps to create demand and drive the adoption and retention of said product by the end-user. best practices include: user-centered mindset, personalized messaging, continuous feedback loops, data-informed decisions. moment more quickly.

Feedback Software 88

Feedback Software Research Software User Testing Customer Feedback 88

Andrew Chen

DECEMBER 10, 2018

Above: New technology has always captivated consumers! And since I’m focused mostly on consumer companies – is there anything exciting happening? The intersection of growth hacking, new tech, and pre-existing consumer motivations. Next generation entertainment and networks of people+content.

User Testing 100

User Testing Startups Technical Review Customer Experience 100

UX Studio: Product Management

JULY 14, 2021

UX studio is one of the global innovation design consulting firms focusing on UX design, research, and strategic consulting. We researched the top design consulting firms’ competency level, experience, and portfolio to define the most reliable design thinking companies you can trust and partner with in 2021.

Consulting 86

Consulting Research Software Reporting Tools User Testing 86

Amplitude

MAY 6, 2020

Product Intelligence software helps teams use their customer data to build great product experiences. Product Intelligence is a response to these shifts—changes in how we interact with products, and how companies are competing to retain, delight, and engage customers. They lose customers. Which is really where it all starts….

Data Visualization 140

Data Visualization Reporting Tools Analytic Tools User Testing 140

Intercom, Inc.

MARCH 12, 2020

What hasn’t changed is people’s innate desire to be treated as the valued customers they are while having their problem solved. There are now more ways than ever to help your customers solve their problems. Customers don’t mind knowing it’s automated, but they like it when the experience feels natural and personalized.

Customer Experience 164

Customer Experience User Testing Customer Feedback Feedback Software 164

The Secret PM Handbook

SEPTEMBER 16, 2016

It gives you a structure for your thinking and research. Of course they are used throughout our domain – a user story is a very simple template, a Jira issue is created using a template. Name Image Description. Each quadrant has a name, such as the "Cash Cow" - products with large market share in markets with slow growth.

Product Management 275

Product Management Product Manager Product Research User Testing 275

Intercom, Inc.

AUGUST 20, 2020

Unpacking this central conundrum is at the heart of Alex Wolf’ s work – the self-described “consumer-facing anthropologist” has made a career by thinking deeply and talking widely about issues related to the pervasive role of technology in modern life. She asks what are the risks involved in “outsourcing” so many of our skills to technology.

Research Software 243

Research Software Technology Telecommunications User Testing 243

The Accidental Product Manager

MARCH 6, 2023

The goal is to build a community of repeat customers Image Credit: Flazingo Photos Let’s face it: it’s pretty easy to set up shop online. All you really need is a website, a way to take orders, and the ability to ship purchased goods to your customers. However, lately that has all changed.

User Testing 65

User Testing Product Management Product Manager Advertising 65

Nulab

APRIL 27, 2022

The company took a big risk and implemented a highly successful pivot strategy by disrupting the home entertainment industry. A pivot doesn’t mean you need to completely revamp; it could just mean adding new features, rebranding, or attracting a new type of customer. Customers are unhappy. They’ve even won Oscars ….

Data Visualization 84

Data Visualization Research Software Analytic Tools Customer Experience 84

UX Studio: Product Management

OCTOBER 2, 2023

They play an essential role in creating fascinating websites that engage users and appealing branding that leaves a lasting impression. Besides those, our digital creations captivate the target audience to drive high conversion rates while being user-friendly. Research ensures prioritized user needs and delivered effectiveness.

Research Software 65

Research Software Data Visualization User Testing Technical Review 65

Alchemer Mobile

MARCH 18, 2021

The report is meant to serve as a yardstick for companies seeking to understand how their customer feedback and engagement metrics stack up against the market, and includes mobile benchmarks across 10 main categories and 20 subcategories. 63% of consumers who were proactively engaged in Q1 were still seen later in the year (Q3-Q4).

User Testing 173

User Testing Webinar Data Visualization Feedback Software 173

Mind the Product

AUGUST 20, 2019

While we’ve talked to lots of brilliant people, the original idea for the podcast wasn’t to focus on the big names of the product world ( Ken Norton , Melissa Perri , Josh Seiden , Theresa Torres , Dan Olsen , and Rich Mironov to name a few…) but to spotlight people who gave a great talk at their local ProductTank.

Customer Experience 88

Customer Experience Product Research Entertainment User Testing 88

freshtrax

SEPTEMBER 10, 2019

In Japan, traditional media is facing issues of declining viewership and revenue in this new age of how Japanese are consuming media. On the other hand, according to research conducted by NHK in November 2018 , only 32.5% radiko: Allows users to listen to radio programs on smartphones. Currently, 550,000 users are paid members.

User Testing 77

User Testing Research Software Customer Experience Advertising 77

The Product Coalition

OCTOBER 25, 2018

Launch campaign: how can I launch my app and catch user attention? But, even more importantly, you need to understand where your product fits into the market and what audience you are targeting. With 5.135 unique mobile users worldwide , you cannot appeal to everyone in your advertising. Gamify your app.

User Testing 60

User Testing Feedback Software Customer Experience Marketing 60

The Product Coalition

DECEMBER 11, 2020

And that talent extended to the content, with big names like Liam Hemsworth, Chrissy Teigan, Adam Devine, Joe Jonas, and Idris Elba…just to name a few. Chatter online was cautiously positive, with many projecting a tough fight in a space already dominated by big name brands, but Quibi was armed with many reasons to be optimistic.

Reporting Tools 148

Reporting Tools Download Certifications User Testing 148

Userpilot

MARCH 28, 2022

Great UX design helps users easily achieve their goals and complete their tasks without friction. Slack offers a good user experience by making NPS surveys look as if they came directly from a real person. Mixpanel lets first-time users explore the product using demo content. Asana is delighting users with Celebration Creatures.

Analytic Tools 108

Analytic Tools Feedback Software UX Data Visualization 108

Andrew Chen

DECEMBER 10, 2018

Above: New technology has always captivated consumers! And since I’m focused mostly on consumer companies – is there anything exciting happening? The intersection of growth hacking, new tech, and pre-existing consumer motivations. Next generation entertainment and networks of people+content.

User Testing 40

User Testing Startups Technical Review Customer Experience 40

Gainsight

JUNE 9, 2021

I mean, how else were we supposed to “research” the many parody videos we had to create for Pulse Everywhere? Except on a Wednesday morning; in a private theater; live-streamed to +20k Customer Success and Product professionals. Personalization is the Name of the Game: Streaming wouldn’t work without personalization.

Research Software 52

Research Software Customer Experience User Testing Entertainment 52

Mind the Product

DECEMBER 29, 2016

Organise around customers. Ways to improve the user experience was as big a theme in 2016 as ever and in The Experience is the Product , another talk from the San Francisco conference, Peter Merholz spoke about the need to focus on the user experience. But nothing beats partnership for synergy and unexpected brilliance”.

Technical Cofounder 109

Technical Cofounder Data Visualization Feedback Software User Testing 109

UX Studio: Product Management

MAY 28, 2021

Probably you also have interacted with some applications that use AR as a major part of their user experience. Well, yes, I have to admit that sometimes I find it entertaining to use this technology just to have fun, and I’m sure you do, too. Using AR in other fields can make our lives much easier and better. Source: Reviewgeek.

Research Software 93

Research Software Healthcare Entertainment Customer Experience 93

Mind the Product

APRIL 1, 2020

I have no idea how to entertain your kids while their school is closed. Just like a successful startup, we knew our customers, we knew there was an untapped need and that our ProductTank was going to make a difference to a lot of people. Over the years, I’ve received some really great feedback that people love coming to our meetups.

Product Research 120

Product Research Events User Testing Customer Experience 120

Mind the Product

AUGUST 22, 2017

Gibson Biddle has worked in product at several entertainment companies, such as Netflix, Mattel, and EA, as well as educational companies such as Chegg and The Learning Company. Gib explains that most decisions that were made throughout their journey were not difficult, as they were able to A/B test most things. Frame the Stakes.

User Testing 103

User Testing Data Visualization Customer Experience Entertainment 103

The Product Coalition

APRIL 27, 2020

Try to come up with The Perfect Solution from the first try and cover all the edge cases Roll out a solution which kind of works, but still requires the user to suffer a bit Listen to theorists and “experts” who did not build anything significant. I’d probably either be a flight attendant or work in entertainment industry. In others?—?you

Research Software 78

Research Software Reporting Tools Customer Experience Software Review 78

DISQO

SEPTEMBER 18, 2018

That’s great news for consumers, but what does it mean for those of us trying to engage distracted consumers? Using Alpha, they generate on-demand consumer insights and build for the actual wants and needs of the market. Go beyond buzzwords to engage distracted consumers. How can you stand out in this digital age?

Artificial Inteligence 40

Artificial Inteligence User Testing Product Research Feedback Software 40

DISQO

SEPTEMBER 18, 2018

That’s great news for consumers, but what does it mean for those of us trying to engage distracted consumers? Using Alpha, they generate on-demand consumer insights and build for the actual wants and needs of the market. Go beyond buzzwords to engage distracted consumers. How can you stand out in this digital age?

Artificial Inteligence 40

Artificial Inteligence User Testing Product Research Feedback Software 40

DISQO

OCTOBER 27, 2014

Type the name of almost any successful consumer web company into your search bar and add the word “addict” after it. Try “Facebook addict” or “Twitter addict” or even “Pinterest addict” and you’ll soon get a slew of results from hooked users and observers deriding the narcotic-like properties of these web sites.

User Testing 40

User Testing Customer Experience Feedback Software Customer Feedback 40

DISQO

OCTOBER 27, 2014

Type the name of almost any successful consumer web company into your search bar and add the word “addict” after it. Try “Facebook addict” or “Twitter addict” or even “Pinterest addict” and you’ll soon get a slew of results from hooked users and observers deriding the narcotic-like properties of these web sites.

User Testing 40

User Testing Customer Experience Feedback Software Customer Feedback 40

Tyner Blain

NOVEMBER 1, 2023

Leading indicators are proxy variables which provide rapid feedback when economic measures are delayed. The theme of my talk was measure what matters and the feedback from attendees was positive. You’ll have exploitable market opportunities, internal capability shortcomings, product improvements to name a few.

Feedback Software 64

Feedback Software Customer Feedback Customer Experience User Testing 64

DISQO

OCTOBER 27, 2014

Type the name of almost any successful consumer web company into your search bar and add the word “addict” after it. Try “Facebook addict” or “Twitter addict” or even “Pinterest addict” and you’ll soon get a slew of results from hooked users and observers deriding the narcotic-like properties of these web sites.

User Testing 40

User Testing Customer Experience Feedback Software Customer Feedback 40

Userpilot

MARCH 2, 2022

Until one day: “Give it a name.”. …I asked, unsure of why you would ever name a piece of software. I would’ve never guessed that naming a new product feature would have such a domino effect. One time I forgot to test a certain user flow before a product demo and ended up hitting an ugly screen with a bunch of errors.

Demo 90

Demo Product Research Naming Customer Experience 90