Userpilot

JANUARY 31, 2023

You’ll need some tips and tactics to succeed: Start by implementing a minimum viable onboarding playbook to give you a framework to operate from. Remember to keep your users engaged with gamification and targeted in-app messages. Mapping the customer journey is a valuable exercise for any product manager.

Customer Experience 98

Customer Experience Analytic Tools User Testing Customer Feedback 98

The Product Coalition

APRIL 12, 2021

We all want to be part of something bigger and have a positive impact, so as a leader share the challenges and the ambitions of the company and of the product. This is a hard exercise when you have 10 priorities you’d like to list, but it also helps you recenter. Make sure the objectives are clear during onboarding.

Customer Experience 114

Customer Experience Product Management Product Manager User Testing 114

ProductPlan

SEPTEMBER 20, 2022

This might lead some product professionals to bypass their own spidey senses in favor of simply facilitating prioritization exercises. Now is the time to think about exercising those muscles. Instead of making decisions based on assumptions, product managers can operate from a position of strength and confidence.

User Testing 52

User Testing Development Product Research Customer Experience 52

Product Innovation Educators

FEBRUARY 20, 2023

The Product-Market Fit Pyramid is the key framework, and it has five layers that build on each other. I use an importance vs. satisfaction framework to define how well-served or underserved each need is. A great example is the iPod’s messaging—”a thousand songs in your pocket.” Target customer 2.

User Testing 102

User Testing Product Management Product Manager Data Visualization 102

The Product Coalition

APRIL 2, 2022

Every time I navigate the ocean of Product Management frameworks, we are not tackling one essential part of our role: People and Ourselves. There is a framework for almost every stage of our Product development lifecycle, but one of the only transversal things is that we need people to make things happen.

Product Management 150

Product Management Product Manager User Testing Customer Experience 150

Userpilot

JUNE 19, 2023

To conduct user flow analysis in your own product, there’s a handy framework to work from. You can then tailor the experiences to optimize the flow for each segment (for example, distinct in-app messaging , custom UI patterns, and more). All of this will lead to a positive customer experience overall.

Data Visualization 98

Data Visualization Analytic Tools User Testing Customer Experience 98

Sachin Rekhi

FEBRUARY 16, 2020

In doing so I hope to help demystify what you actually do in the role, provide a framework for assessing what dimensions of the role you are already good at delivering against, and opportunities for improvement on each. These were painstakingly thorough with tables full of dialog copy, error messages, and more. Design: Product Roadmap.

Data Visualization 217

Data Visualization Product Research User Testing Reporting Tools 217

Product Talk

MAY 10, 2023

An admin might create a user on the web console and then that user logs in on the mobile app and then they send a message through to other members of their group. That was my first introduction to the continuous discovery framework. Teresa: Then you took the Master Class , you learned about the continuous discovery framework.

Product Research 130

Product Research User Testing Feedback Software Research Software 130

The Product Coalition

SEPTEMBER 20, 2020

Run a quick mental exercise: Try walking in your stakeholders’ shoes, and ask yourself: Would you entrust your career a bunch of hoodie-wearing nerds, promising a big reward because they are practicing XP and Scrum? It is the ideal format to not just communicate your message, but also to identify those interested in the approach in general.

Data Visualization 111

Data Visualization Technical Review Reporting Tools Software Review 111

PMLesson's Ace the PM Interview

OCTOBER 29, 2021

Write a program to print the maximum positive sequence in a given array. Product Strategy Should Facebook consolidate its messaging apps? Many technical interview questions/coding exercises focus on your knowledge of data structures and appropriate algorithms (covered next). See our example answer to this question here.

Software Engineering 52

Software Engineering Software Review Engineering Technical Review 52

The Product Coalition

AUGUST 12, 2018

A website or app that encourages people to exercise more might offer a reward whenever a user exercises, thus creating extrinsic motivation for the person to show that behavior. A useful framework for looking at what enables human behavior is BJ Fogg’s behavior model.

User Testing 62

User Testing Research Software Customer Experience Product Management 62

DISQO

DECEMBER 22, 2017

Thanks in part to frameworks like design thinking, the organization has achieved remarkable results: 8 in 10 couples today plan their wedding on The Knot. The New York-based company invests heavily in educating its product teams on design thinking, enabling them to apply the framework to a range of challenges and opportunities.

Product Research 40

Product Research User Testing Customer Feedback Data Visualization 40

DISQO

DECEMBER 22, 2017

Thanks in part to frameworks like design thinking, the organization has achieved remarkable results: 8 in 10 couples today plan their wedding on The Knot. The New York-based company invests heavily in educating its product teams on design thinking, enabling them to apply the framework to a range of challenges and opportunities.

Product Research 40

Product Research User Testing Customer Feedback Data Visualization 40

DISQO

DECEMBER 22, 2017

Thanks in part to frameworks like design thinking, the organization has achieved remarkable results: 8 in 10 couples today plan their wedding on The Knot. The New York-based company invests heavily in educating its product teams on design thinking, enabling them to apply the framework to a range of challenges and opportunities.

User Testing 40

User Testing Product Research Customer Feedback Data Visualization 40

Mixpanel

FEBRUARY 23, 2021

Every business is unique, and metrics frameworks apply differently 5. Over the course of our conversations, we were pointed to several measurement frameworks for finding product-market fit, with differences depending on the product category, and industry. Every business is unique, and metrics frameworks apply differently.

User Testing 130

User Testing Onboarding KPIs Product Research Startups 130

The Product Guy

MAY 7, 2020

Hence it is critical that one is aware of the best practises of the role and develops his own philosophy which results into maximum positive leverage for the organization. There are many frameworks available on building products and the approach varies individual to individual. This is my motivation behind writing this article.

Technical Review 159

Technical Review Research Software Onboarding KPIs Product Management 159

The Product Coalition

JANUARY 10, 2021

If this is you, I have a simple tool you can use to articulate why things ( might ) take as long as they do, explain it in a way that is helpful to those who are unfamiliar with software development, and finally, provide a simple 5 minute exercise you can do each week to get a bit faster. So to dust off an old chestnut, hire slow, fire fast.

Reporting Tools 109

Reporting Tools Product Management Product Manager Customer Experience 109

ProductPlan

NOVEMBER 4, 2019

Now, let’s review the eleven product manager interview questions that will reveal whether a candidate is a good fit for your position. This question helps ensure they’re applying for a job they actually want and won’t be overwhelmed/frustrated/disappointed when they start working in your available position. Appearance?

User Testing 48

User Testing Product Management Product Manager Onboarding KPIs 48

ProductPlan

APRIL 23, 2019

Sales is selling it, customer service supports it, engineering is building it, QA is testing it, marketing is positioning it, and finance is counting the money it brings in. Overall it’s been a great communication tool, community building exercise, and it has helped us to bring transparency to the company. Short attention span theater.

Feedback Software 65

Feedback Software Research Software Product Management Product Manager 65

Imaginary Cloud - Design

AUGUST 1, 2018

At a high level, a mood board is basically a map or a relational system, which is a very useful creative exercise to communicate a message. By modifying the order, we can arrange things so that images take positions. Relational systems. We can make piles or constellations. But not everything is a bed of roses.

Research Software 42

Research Software User Testing Feedback Software Reference 42

Modus Create

JULY 1, 2020

I had been on a sort of health kick for a few years: I quit smoking, I started walking to get low impact exercise, and so on. I could barely sit down in a chair from a standing position, or get in bed or roll over once in. I had multiple blood tests with positive Lupus indications over a period of weeks.

Reporting Tools 98

Reporting Tools Systems Review Software Review Technical Review 98

The Product Coalition

FEBRUARY 8, 2020

Remember: user story creation is a team exercise.) The strength of Scrum is building on the strong position of the Product Owner. If this is the natural way of finishing your Sprint Planning, you probably have outlived the usefulness of Scrum as a product development framework. The team answers the ‘how’ question?—?the

Weak Development Team 78

Weak Development Team User Testing Product Research Technical Review 78

Brian Balfour

FEBRUARY 7, 2017

Some teams may want to look at product issues, while others want to jump into messaging and notifications. The SoundCloud experiment framework Andy’s team had identified multiple challenges, but were already at millions of users at this point. You want to make sure that you're rolling stuff out that's going to have a positive impact.

Onboarding KPIs 62

Onboarding KPIs Feedback Software Customer Experience User Testing 62

Business of Software Conference

NOVEMBER 26, 2018

Rahul shared an incredibly simple framework Superhuman uses for understanding their customers. That’s not the message they wanted to hear, and so I started my search for the holy grail for a way to define Product-Market Fit, for a way to measure Product-Market Fit, and for a methodology to increase Product-Market Fit.

User Testing 103

User Testing Product Marketing Engineering Feedback Software 103

Business of Software Conference

JANUARY 23, 2020

What are the positive ones and what are the negative ones. Many of us have tens of thousands if not hundreds of thousands of messages. I highly recommend that you do this exercise, list out your own skills and then for each. What if this was a reward for say having sent 1000 messages. And Gmail judges us.

User Testing 97

User Testing Customer Experience Feedback Software Research Software 97

Userpilot

AUGUST 28, 2019

It then provides you with a framework you can use to drive adoption of your product. Clicking on this CTA opened up the messaging widget with the following message: This was a subtle way for Ecomply to gauge the market. Clearly the whole point of this is exercise is to improve user adoption.

Research Software 108

Research Software User Testing Analytic Tools Customer Experience 108

Andrew Chen

DECEMBER 1, 2021

It’s the story of how messaging apps, marketplaces, workplace collaboration tools, multiplayer games, all share a common thread of being products that connect people with each other. This ensured women got fewer messages, and hopefully more of the right ones. Only to prospective dates rather than work colleagues.

Research Software 95

Research Software Books Customer Experience Technical Cofounder 95

Intercom, Inc.

APRIL 25, 2019

Safeguarding and promoting positive culture is a lot like fostering healthy friendships. Unless you’ve got the process in place, and you’ve got a really good framework, you need to really optimize what we have. Each approach exercises a different muscle. It’s only then that they start the job they were hired for.

Data Visualization 136

Data Visualization Research Software Reporting Tools User Testing 136

Intercom, Inc.

JANUARY 31, 2019

The process of defining your positioning strategy is not a one-and-done deal – in a crowded marketplace, it needs to be an ongoing exercise. Ambient Strategy founder and CEO April Dunford on the symptoms of weak positioning. April Dunford on the symptoms of weak positioning. Often, they never revisit that positioning.

Customer Experience 165

Customer Experience Customer Feedback User Testing Weak Development Team 165

Intercom, Inc.

JULY 12, 2018

To help codify his learnings throughout those experiences and share the most repeatable frameworks, he’s published the High Growth Handbook , available from Stripe Press on Tuesday, July 17. I do think it’s been a net positive though. In the book, you say that org structure is really an exercise in pragmatism.

Technical Advisors 120

Technical Advisors Reporting Tools Weak Development Team Startups 120

Agile Velocity

OCTOBER 9, 2019

Some of those people are now moving into leadership positions in the organization–they became evangelists for Agile, and that’s what helped us decide to start our journey. The other C-suite people in the organization started seeing positive change. Is there anything that comes to mind that helped them see a different way? .

Agile 40

Agile Presentation Reporting Tools Leadership 40

Userzoom

MAY 9, 2019

So when researchers come in and start to talk about being evidence-led or be more experimentational, it can be quite a difficult message to sell to programmers who are just programmed to program. And also, we need to be able to frame you know, our message to them around how it will benefit them in their role and as individuals.”

User Testing 121

User Testing Product Research Research Software UX 121

Intercom, Inc.

MARCH 19, 2020

As digital first companies (and teams) we are in a really good position to get creative about fostering community online whether with clients, colleagues or family. So essentially, orchestrating exercises and ways for people to really apply the book and its teachings to their organizations. Practical advice for building community.

Customer Experience 37

Customer Experience User Testing Customer Feedback Research Software 37

Andrew Chen

MAY 28, 2019

You can follow and message Li on Twitter if you have thoughts about the piece. From our research, users seldom feel passionately — either positively or negatively — about the podcast app they’re using. See below for a long-form analysis everything we’ve observed in the podcasting industry. It was originally published on a16z.com.

Analytic Tools 93

Analytic Tools Research Software Feedback Software User Testing 93