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When are Customers the Most and Least Happy? A Data Analysis of Customer Sentiment by Season

Alchemer Mobile

Here are some ways in which we recommend you deliver customer love in the winter months to boost consumer happiness: Close the feedback loop. Probably the most overlooked, yet easiest, opportunity to foster strong relationships with your customers is simply closing the feedback loop. Media/Entertainment.

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Introducing: 2022 Mobile Customer Engagement Benchmark Report

Alchemer Mobile

Close customer feedback loops. Capturing, analyzing, and acting on feedback are the first steps. Complete the loop by telling your customer their voice was heard—and show them that it drove a specific improvement. This report contains data from the following app categories: Finance. Food and Drink. Healthcare.

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Method to the Product Madness

The Product Guy

With growth, you never want people to feel like their suggestions or ideas have been forgotten about, lost in the backlog abyss, as you are not providing feedback or new/updated products as quickly as you could before. Defining a discovery process will help immensely with the validation and feedback loop! About Terri Boshoff.

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Average Interaction and Response Rates for In-app Mobile Communication

Alchemer Mobile

Through proactive engagement and creating customer feedback loops, Apptentive has helped our customers boost engagement to 23 percent, reaching over 20 times more consumers than the conventional rate. For multiple years running, data has shown us that well-timed in-app interactions improve customer engagement and response rates.

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Unconventional product lessons from Binance, N26, Google, more | Mayur Kamat (CPO at N26, ex-Binance Head of Product)

Lenny Rachitsky

Earlier in his career, he built and scaled products at Google (Gmail Mobile, Hangouts), Microsoft, and travel unicorn Agoda. Tight feedback loops beat elaborate planning. Prior to N26, Mayur was Head of Product at Binance, growing the crypto exchange to a peak $400 billion valuation. so no decision waited more than 24 hours.

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Building a Strong Product Vision and Strategy: A Roadmap to Success

The Product Coalition

For example, “Through an AI-powered ride-sharing platform that optimizes routes for reduced travel time and environmental impact.” For instance, “Enabling greener cities and reducing travel stress for millions of urban dwellers worldwide.” The Impact: Articulate the positive outcomes your product will bring to users or the market.

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Learn and Measure Before You Build: Using JTBD to Improve The Build-Measure-Learn Feedback Loop

The Product Coalition

The Build-Measure-Learn Feedback Loop is a core tenet of the lean startup methodology, popularized by Eric Ries. For example, in the job of “get to a destination on time,” three of the many variables are travel conditions, open times, and the distance between the parking spot and the destination.