Usersnap

JULY 16, 2021

Google’s tech alone didn’t build them into a top company; User Research matters too! Critical for their expansion, doing so also established current tech trends. Like Amazon and Yahoo, Google’s platforms dually sought to net casual users and facilitate the growing “web 2.0” Definitely not!

User Testing 84

User Testing Research Software Customer Feedback Feedback Software 84

Intercom, Inc.

SEPTEMBER 30, 2021

Rebecca has a background in astrophysics and computer science and spent many of her formative years looking at gamma-ray bursts and supernovas, but eventually, eager to get into software and product design, she moved to San Francisco. Little Otter and its family-first approach, they believe, is the antithesis of that.

Research Software 223

Research Software Feedback Software Data Visualization Artificial Inteligence 223

Usersnap

APRIL 12, 2019

Google’s tech alone didn’t build them into a top company, User Research matters too! Critical for their expansion, doing so also established current tech trends. Like Amazon and Yahoo, Google’s platforms dually sought to net casual users and facilitate the growing “web 2.0” Definitely not!

User Testing 110

User Testing Research Software Customer Feedback Feedback Software 110

UX Studio: Product Management

JULY 5, 2021

As an expert and an opinion leader in the UX field, we’ve reviewed the competency, portfolio, and former projects of New York design agencies to define the best user experience design agencies in New York , based on our judgment. . UX studio is an established design agency helping companies worldwide design impactful digital experiences.

Research Software 81

Research Software Analytic Tools Feedback Software User Testing 81

The Product Coalition

MARCH 22, 2021

In the startup world, making software user-friendly and easy to use has become a real trend lately. These fields include web design, mobile app development, SaaS, and even B2B products. The projects there range from a music marketplace to a pet health tracking app. It is proven to be an effective system.

UX 96

UX Research Software Feedback Software User Testing 96

Userpilot

MAY 7, 2024

What is an in-app messaging platform and why do you need it? In-app messaging is the hottest new method of customer engagement , with SMS and email engagement campaigns taking a secondary role. Here are 10 of the best in-app messaging platforms in 2024! MoEngage is the best AI-powered in-app messaging platform.

Analytic Tools 104

Analytic Tools Feedback Software Reporting Tools Software Review 104

The Product Coalition

FEBRUARY 5, 2021

Then she decided to acquire technical skills in web development to get closer to the product development process. She had many ideas about how to improve marketing tactics but did not have the technical skills to either make the necessary changes on the web or create better solutions using technology.

Technical Advisors 111

Technical Advisors Reporting Tools Technical Review Customer Experience 111

Usersnap

OCTOBER 22, 2023

Pack your bags as we introduce you to tools like Intercom and Usersnap that helped pave the path to a holistic approach when it comes to the best customer engagement marketing strategy. Usage of a streamlined feedback menu 2. Continuous feedback loop and amazing customer satisfaction rater 4 strategies for ensuring customer success 1.

Data Visualization 52

Data Visualization Customer Feedback Reporting Tools User Testing 52

Intercom, Inc.

JULY 29, 2021

Ever since he was hired as the Director of EMEA Sales at BrowserStack , a web and mobile testing platform that lets developers test their websites and mobile applications across browsers, operating systems, and mobile devices, he had to completely rethink how to successfully onboard hundreds of salespeople just as everyone was going remote.

Feedback Software 223

Feedback Software Reporting Tools Customer Experience Weak Development Team 223

Userzoom

MARCH 27, 2018

W3C also has easy checks to review your website for accessibility. So historically we have preferred to conduct remote moderated 1:1 sessions where participants are using their own computers and hence their own assistive technology. You’ll also want to provide the recruiter with specific hardware and software requirements.

User Testing 73

User Testing Product Research Research Software Feedback Software 73

Product Talk

SEPTEMBER 9, 2020

I always felt if the software was bad, I had this physical pain and I really wanted to help. I always felt if the software was bad, I had this physical pain and I really wanted to help. I was a technical consultant back then, traveling to a lot of clients all over Europe. Tweet This. And that drove me nuts.

Feedback Software 185

Feedback Software User Testing Product Research Research Software 185

The Product Coalition

JANUARY 3, 2020

The Hard Thing About Hard Things) At Latin American travel technology company Almundo , we believe that leaders are responsible for the people, whether that is via one-on-one meetings, career opportunities, company culture, or employee satisfaction. What do I mean by politics? Ben Horowitz?—?The

Feedback Software 81

Feedback Software Product Research Research Software Weak Development Team 81

Department of Product

JULY 29, 2022

But a target customer for Audi may perceive higher value due to the connection to Porsche. For example, Cash App users may download the free app to receive a reimbursement from a friend or family member, but then decide they prefer the user experience and add direct deposit. But the mission includes a twist.

Positioning 52

Positioning Feedback Software Product Management Product Manager 52

The Product Guy

JUNE 20, 2019

When I joined Wetu in 2014, I was the 7th employee, we had just over 100 companies using our software, we were exclusively available in Africa, and the product was already 5 years old. Since then we have grown to over 100 employees, we have more than 800 companies using our software, and we have expanded globally.

Product Research 151

Product Research Feedback Software User Testing Technical Review 151

The Product Coalition

OCTOBER 30, 2019

Being a Product Manager at an Early Stage Startup In my previous article , I reflected on a few things that I would tell myself if I could travel back in time and the concept of “three waves of changes.” During the process, I also gained a much deeper understanding of the technologies we are building and how the company operates.

Startups 84

Startups User Testing Technical Cofounder Research Software 84

The Product Coalition

MARCH 2, 2018

The Build-Measure-Learn Feedback Loop is a core tenet of the lean startup methodology, popularized by Eric Ries. The primary benefit is getting customer feedback and learning if an idea will work before it “gets too far, ” i.e. before significant resources have been sunk into a product that customers never wanted in the first place.

Product Research 60

Product Research Feedback Loop Feedback Software User Testing 60

Intercom, Inc.

DECEMBER 13, 2018

Whereas Facebook’s overall vision relies heavily on third-party developers having access to user data, Workplace wants to be the app that’s connected to all your other apps and a highly curated marketplace that has the best SaaS applications in the world. You really have to think of Workplace as a SaaS startup within Facebook.

Feedback Software 151

Feedback Software Data Visualization Customer Experience User Testing 151

PMLesson's Ace the PM Interview

APRIL 19, 2020

After working in consulting, many management consultants desire to exit into and work at a tech company. If you've already decided you want to work closer to tech and are ready to start making the transition to PM, you're on the right page! Many companies have a bias towards PMs coming from a technical background.

Consulting 52

Consulting Technical Advisors Technical Review Analytic Tools 52

PMLesson's Ace the PM Interview

APRIL 19, 2020

After working in consulting, many management consultants desire to exit into and work at a tech company. If you've already decided you want to work closer to tech and are ready to start making the transition to PM, you're on the right page! Many companies have a bias towards PMs coming from a technical background.

Consulting 52

Consulting Technical Advisors Technical Review Analytic Tools 52

Gainsight

JUNE 23, 2020

Looking back now, it’s hard to believe that 2020 kicked-off just like any other event year in the fast-paced world of B2B SaaS. . I felt it in my gut that once big tech companies announced their cancellation, that us little guys would soon have to face the unknown reality and follow suit. February 28 – a day I remember well.

Events 88

Events Feedback Software Technical Review Systems Review 88

Amplitude

FEBRUARY 26, 2018

When you’re building a relatively simple CRUD app, the project planning process doesn’t have to be overly sophisticated. But when you’re building a product with lots of technical or business unknowns—something many startups and product teams are doing—this process breaks down. The uncertainty of technical products.

Research Software 66

Research Software Feedback Software Product Research User Testing 66

Intercom, Inc.

JULY 19, 2018

After coaching 100+ tech leads, managers, directors, VPs, and CTOs, Jean and Edmond are distilling their most valuable lessons into workshops and online courses. Engineers inherently know that when tech debt piles up, you need to invest in fixing it. Then if you’re given the right tools, you can be more effective at doing that.

Engineering 135

Engineering Feedback Software User Testing Leadership 135

Amplitude

FEBRUARY 26, 2018

When you’re building a relatively simple CRUD app, the project planning process doesn’t have to be overly sophisticated. But when you’re building a product with lots of technical or business unknowns—something many startups and product teams are doing—this process breaks down. The uncertainty of technical products.

Research Software 66

Research Software Technical Cofounder Feedback Software Product Research 66

PMLesson's Ace the PM Interview

MAY 4, 2020

Enterprise Product Manager (IBM) I'm Kevin Wei, a product manager at IBM working on data integration tools. As you may expect at IBM, we don't use Gmail; to handle emails, employees use software we developed ourselves called IBM Verse. As for internal messaging, we use the wildly popular Slack app. Here's a snapshot of my day.

User Testing 52

User Testing Enterprise Data Visualization Product Research 52

Userpilot

MARCH 7, 2024

I asked DALLE to ‘Give me an image of a tech CEO’. Then I tried regenerating the image to see on which try it would give me a tech CEO of a different gender (or colour). Check out this viral post by Andrew Gazdecki to learn more about what a ‘tech CEO’ is like US Census data from 2022 revealed that only 17% of tech CEOs are female.

Technical Review 105

Technical Review CTO Coach Startups Feedback Software 105

Gainsight

JULY 7, 2021

Back then, I was still six months away from launching my own SaaS company, but I was already encumbered with the industry and curious about this up-and-coming category called “Customer Success.”. As we kept a close eye on the industry, one large tech event after another was announcing its cancellation or postponement.

Feedback Software 45

Feedback Software Customer Experience Technical Review User Testing 45

The Product Coalition

OCTOBER 28, 2019

Note: I worked on consumer products before but spent most of my career building complex enterprise (machine learning) solutions. 5 Things To Know Before Getting Started If I could travel back in time, here are five things I would tell myself. Be mentally prepared! Be resourceful! or “We are not hiring fast enough.

Startups 74

Startups User Testing Product Management Product Manager 74

Gainsight

OCTOBER 16, 2018

Nadav has traveled literally around the world (multiple times) to support his team in this way. I was in a meeting with Daniel, our Manager of Solution Architects, where we were discussing work-life balance for the team, which at the time wasn’t great. Talking about this feedback with my team gave us an opportunity to grow closer.

Leadership 65

Leadership Weak Development Team Feedback Software Software Review 65

Sachin Rekhi

JULY 29, 2015

Over the last month I've spent time optimizing the financial services, apps, and tools that I use on a regular basis. Capital One 360 was one of the first mobile apps to offer check deposits and continued to have one of the highest check deposit limits. Learn more: Capital One 360.

Reporting Tools 60

Reporting Tools Data Visualization Research Software Feedback Software 60

Modus Create

MARCH 8, 2020

As the world observes International Women’s Day on March 8th, it is a great reminder to celebrate the women that help drive Modus and support women in technology every day. While many articles focus on the lack of women in technology, that is not the approach I want to take. Technology consists of many different roles and jobs.

Research Software 105

Research Software Technical Review Feedback Software Analytic Tools 105

Split

AUGUST 28, 2020

Software development in 2020 is a rapidly changing environment. The CAB itself is a collection of representatives from various functions inside and outside of corporate IT, chartered with reviewing proposed changes and assisting the change manager in change assessment, prioritization and scheduling. But, who should be in charge?

Analytic Tools 105

Analytic Tools Feedback Software Software Review Weak Development Team 105

Business of Software Conference

OCTOBER 11, 2023

Why these questions should be asked Feedback, performance, and competitor relations Feelings (pride or jealousy) about own company and others Relevance of important values and aspirations Exact choices: Extract the choices that your company makes as attributes What does the company do? What are people doing right now?

Research Software 40

Research Software Feedback Software Analytic Tools User Testing 40

Usersnap

JULY 28, 2022

Using the power of skip logic, anyone can take surveys to the next level with powerful integrations, skip logic and conditional branching, and a simple interface that puts powerful tools in your hands and maximizes positive survey results for SaaS companies. . Skip logic feedback on existing products.

Product Research 59

Product Research Feedback Software Analytic Tools User Testing 59

ProductPlan

MAY 4, 2020

So, lean in towards friendliness when using your communication tool of choice. Set up guidelines, tech, and communication expectations with your team. Before I left, as a team, we reviewed the best ways to work together on collaborative projects and Slack communication best practices. Another tool I use is Loom.

Software Review 77

Software Review Technical Review Books Messaging 77

The Product Coalition

JUNE 24, 2021

our open-source data integration platform; 2 months later, we announced our $26M Series-A round led by Benchmark. Private news travels fast in the VC world. We try to get feedback from companies in various states of progress: hugely successful, successful but in a slow growth mode, and some that didn’t work out.

Feedback Software 92

Feedback Software Software Review User Testing Development Team Review 92

Gainsight

FEBRUARY 2, 2024

Technology companies are producing more complex software, which can often overwhelm customers during the onboarding process. As a result, it’s common for these customers to quickly abandon new platforms. These are just the tools, however. They’re not just creating great users of their software.

Education 52

Education User Testing Customer Experience Research Software 52

Nulab

JANUARY 26, 2022

Technology has made it possible for us to stay connected at all times, which means we can help colleagues with questions or urgent tasks even when we’re not physically present. Hybrid work models are about offering a range of tailored solutions built around the employer and the employee’s needs.

Research Software 89

Research Software Feedback Software Reporting Tools Technical Review 89