Userpilot

MAY 30, 2025

” So someone switching from urgent Slack messages to your app isn’t fully present yet. That’s when you know users trust you with their finances. Consider a finance app: When users submit expense receipts, they’re likely on mobile. Mobile users also carry something called attention residue.

Analytic Tools

Userpilot

MAY 17, 2025

This year, it might just be time to embrace omnichannel marketing automation to create a seamless experience across email, push, and in-app messages. This also lets you personalize at scale , so every message feels timely and relevant, even as your users move between web and mobile devices.

Analytic Tools

Sequent Learning

JANUARY 9, 2025

You may have a background in operations or finance. Persuasive communication requires that you understand your audience (through the strategic relationships you develop) and relies on the credibility earned to effectively communicate well-structured messages. Technical or domain credibility. You may be an engineer or scientist.

Technical Advisors

Userpilot

FEBRUARY 19, 2025

Segment audiences and deliver targeted in-app messages based on behavior. Provide in-app messaging and analytics for mobile apps. Heres what that looks like in action: Pendo dashboard showing in-app message pop-up. Support product growth initiatives. Enhance mobile experiences. How much does Pendo cost?

Data Visualization

Userpilot

MAY 27, 2025

Compliance-heavy industries Sectors like finance, healthcare, insurance, and government cant afford errors in their mobile apps. moment faster. Whatfix delivers context-aware guidance that helps users correctly complete sensitive tasks like handling patient documents, uploading payroll data, etc.,

Technical Review

UX Planet

JUNE 30, 2025

First-Mover Advantage: Banking’s AI Head-Start Banking (often grouped with finance/insurance) figures prominently among the industries with the highest AI adoption. finance, tech) have been quicker to adopt GenAI as well. Indeed, 64% of finance leaders report using AI for fraud detection and risk management in their institutions.

Data Visualization

Revulytics

OCTOBER 12, 2017

In this “inherently cross-functional” role, the potential hire would “work closely with engineering, design, operations, finance and executive teams to bring a consumer product to the market and develop and grow a new business opportunity for Amazon.”. Amazon highlights the “cross-functional” nature of the product management role.

Data Visualization

The Accidental Product Manager

JANUARY 15, 2018

Students who are looking to find a way to finance their college education generally have two options : federal loans (from the government) and private loans (from a bank). The Amazon product managers got the message and Amazon and Wells Fargo ended up scrapping the product that had taken over a year to create.

Banking

Alchemer Mobile

DECEMBER 16, 2020

COVID-19 hit finance apps with a one-two punch, and many brands are still adjusting to find their new normal. While we saw DAU stay consistent for traditional banking apps this year, DAU spiked for budgeting apps, insurance companies, credit score apps, and other mobile-first brands in the finance category.

Finance

Alchemer Mobile

APRIL 11, 2019

Our 2019 Mobile Benchmarks by App Category report looks at trends and differences across popular app categories, with a focus on Finance apps. Profile of an average app in the Finance category. Apps in the Finance category have many unique hurdles. We tracked sentiment for apps in the Finance category, and here’s what we found.

Finance

Alchemer Mobile

AUGUST 5, 2020

Mobile-first finance companies are disrupting the market left and right – especially in light of the COVID-19 pandemic. But many brands – specifically ones in traditionally transactional industries like finance – fail to capitalize on this. Step 3: Proactively engage customers to get ahead of negative feedback.

User Testing

Alchemer Mobile

JUNE 12, 2019

Convenient access to our finances is key in our global economy, and the mobile channel has quickly become the epicenter of customer experience. However, having convenient access to our finances at our fingertips doesn’t come without unique challenges. In-app messaging provides an opportunity for you to connect with them one-on-one.

Feedback Software

Alchemer Mobile

JANUARY 24, 2019

One of the most important tasks we’re faced with in business and in our personal lives is taking care of our finances, and mobile banking is already insanely popular across all demographics. For example, fingerprint authentication is a great start in making signing in to finance apps both secure and convenient. Probably not.

Feedback Software

Alchemer Mobile

APRIL 7, 2021

Finance brands were generally spared by the marketplace shakeup of 2020. Consumers used Finance apps for the same standard purposes, although DAU spiked as people used mobile as their primary access point to banks and finance management. 2021 Engagement Benchmarks for Finance Apps. Ratings and Reviews.

Finance

Alchemer Mobile

MAY 21, 2020

2020 has been volatile for Finance apps. COVID-19 hit apps in the Finance category with a one-two punch, with heavy increases in usage as well as staggering drops in economic activity. Apptentive published our 2020 Mobile App Engagement Benchmark Report for Finance apps in early March, right as COVID-19 hit North America hard.

Finance

Alchemer Mobile

APRIL 21, 2020

We’ve gathered and analyzed customer engagement data from the mobile apps in the following categories: Finance. Response and interaction rates – specifically regarding mobile surveys and messages. Retail & Shopping. Food & Drink. The top ten popular phrases with sentiment distribution. Average app review volume.

Travel

Intercom, Inc.

JANUARY 21, 2020

I examined the first screen that loaded in 25 popular iOS apps across a variety of use cases (such as social media, retail, services, personal finance, and more). Personal finance: (PayPal, Revolut) 41.0%. These factors could make this banner the most valuable message for new users (and therefore for eBay) when they open the app.

Research Software

The Product Guy

MARCH 26, 2019

But that polished presentation that Marketing loved could have people in Operations wishing they could take a nap and the files that made sense to Sales took twice as long to explain to Finance. That doesn’t mean that I didn’t get to communicate my message, it meant that it wasn’t only my message.

Product Management

Product Innovation Educators

OCTOBER 3, 2022

You have to understand finance, technology, and customers. Whether it’s developers or your finance team, they need to know you’re willing to listen and be conversant in their field. Put simple messages on repeat in order to make the organization successful. [24:10] They need a more holistic view on the business.

Technical Review

The Product Guy

JUNE 29, 2017

Jordan Bergtraum ★ ★ Product Management Consultant Talk(s)​: The Value of Win/Loss Analysis , The Benefits of Being Responsible for Product Messaging , Users vs. Thought Leaders , Introducing Product to Your Organization.

Product Management

Intercom, Inc.

MARCH 13, 2018

To establish that value, we analyzed an aggregate dataset of 20 million live chat messages sent through Intercom to demonstrate the potential for live chat as a channel for converting visitors and driving actual revenue for your business. Live chat delights your visitors – and your finance team. Learn more: . Learn more: .

Reporting Tools

Alchemer Mobile

APRIL 25, 2019

Invest in two-way messaging. In-app messaging allows you to turn your app into a communication channel, particularly when you provide the ability to send and receive two-way messages. These messages help you gather feedback, solve customer problems, and stay on the pulse of customer sentiment.

Travel

Intercom, Inc.

JUNE 23, 2020

The two key changes are a shift to messenger-based support, and an investment in Bots and Messaging. Instead they are using Automation, Bots, and Proactive Messaging to deliver great experiences to all their customers at increasing scale. And they are shifting their work communication to messaging tools like Slack.

Customer Communications

Intercom, Inc.

AUGUST 24, 2018

These live chat stats will show you the conversion power of messaging. To establish that value, we analyzed an aggregate dataset of 20 million live chat messages sent through Intercom to demonstrate the potential for live chat as a channel for converting visitors and driving actual revenue for your business. Learn more: . Learn more:

Reporting Tools

Alchemer Mobile

APRIL 13, 2021

Surveys and Messages. Understanding shifts in emotion and proactively engaging with consumers to get ahead of them is a big opportunity for Finance brands in 2021 and beyond. Despite the differences between subcategories, the Love Dialog had a positive impact on both consumer groups. Popular Phrases.

Feedback Software

Intercom, Inc.

NOVEMBER 7, 2019

So they created a software that provides control, visibility, and payment methods for corporate finance teams. It’s safe to say he’s learned a thing or two about adjusting his message and product for each unique customer persona. If you enjoy our conversation, check out more episodes of our podcast.

Feedback Software

Alchemer Mobile

NOVEMBER 10, 2022

Customers are then able to access the Apptentive product suite to send ratings prompts, survey customers for product information, use Message Center for customer service, send notes to drive positive outcomes, and push customers to upgrade to the latest version of their app.

Feedback Software

Alchemer Mobile

APRIL 30, 2020

This data serves as a benchmark for brands with mobile apps in the Finance, Travel, Food and Beverage, Retail and Shopping, Lifestyle, and Media categories. We discuss mobile engagement data specifically in the following categories: Sentiment analysis. Customer retention and loyalty. Ratings and reviews. Interaction and response rates.

Research Software

The Product Guy

MARCH 4, 2017

Performance Marketing Manager @ Frank (New York) Keywords: Education, Finance, Online, Performance Marketing, Story Telling [link]. Director, Product Management, Consumer Products @ WayUp (New York City) Keywords: delight, engagement, fun, messaging, retention [link].

Product Management

The Product Coalition

MAY 17, 2022

About the XDC network The XDC Network is a hybrid blockchain platform that has been designed to support global finance and trade. XDC can help lay the foundation for a revolutionized digital economy and develop tokenized trade financing distribution standards. This, in turn, can offer organizations greater exposure to emerging markets.

Data Visualization

Roman Pichler

APRIL 5, 2022

For product strategy and roadmap meetings, I recommend involving the key stakeholders , for example, someone from sales, marketing, support, and finance, as well as development team representatives—ideally members who know about the user experience (UX), architecture, and technologies. Stay present. 8 Choose a Decision Rule.

Product Management

Intercom, Inc.

JUNE 13, 2018

Of all the ways to get your message into the world, staging events might not seem like the most efficient or scalable. That’s likely going to be your most significant resource and finance drain at the start of building your events strategy. Start small, delivering the message that’s important to your company on the very first day.

Events

The Product Coalition

JULY 8, 2022

The electronic ledger Blockchain development in the banking sector revolutionizes paper-intensive processes that are internationally trade finance-oriented and converts them into an electronic ledger that is formulated on decentralization.

Banking

The Product Coalition

DECEMBER 23, 2021

Users share sensitive data and entrust performing operations with their finances, so even minor defects in fintech products destroy confidence, make users question the company’s expertise, and what’s worse, abandon an app. When it comes to finances, companies should organize the design in the simplest way possible.

Weak Development Team

Alchemer Mobile

MAY 19, 2020

Want to see more 2020 benchmarks for surveys, messages, ratings and reviews, and more? Personalizing, segmenting, and following up on feedback should be a never-ending piece of any mobile strategy. Download the master 2020 Benchmark Report or the specific report for your individual category. Retail & Shopping. Food & Drink.

Feedback Software

Intercom, Inc.

FEBRUARY 2, 2022

Welcome feedback and gather perspectives from the audience, whether through a form, a listening tour, or direct messages. sharing with product, marketing, sales, and finance teams) and reaching wider to connect with other stakeholders who are keen to collaborate. Film reviews: Everyone’s a critic (and that’s a good thing).

Data Visualization

Alchemer Mobile

DECEMBER 8, 2022

Ideally, the Love Percent is also a metric that can be tracked over time and over version history to gauge how incremental updates to the app impact the customer’s experience or used as a segmentation tool to message fans and critics in a different manner. Media/Entertainment. This tells us a few things.

User Testing