UX Planet

DECEMBER 11, 2023

Where would the world be without the lasting impact of Voice Tech Global? Also, based on my own experience, most hiring managers are looking for qualities or soft skills that go beyond the online course certification. CDI Student Review(s): My friend Aliena Cai featured a review of CDI on her youtube channel last year.

Technical Review 68

Technical Review Certifications Software Review Feedback Software 68

The Product Coalition

JULY 23, 2023

And even when a product manager pushes for outcomes, finance pushes back. Does anyone experience a conversation like this as a product manager? And many designers, developers, and product managers came up in or at least touched waterfall in the past. The OKR (objectives and key results) framework is the best way to do this.

Onboarding KPIs 127

Onboarding KPIs Product Research Finance Government 127

UX Planet

MARCH 5, 2024

Created by scientists and pioneers in fields like human psychology, programming, product design, and UX design, these laws have been repeatedly refined through decades of diligent research and experimentation. They serve as guiding principles, providing a solid framework for understanding how modern-day users interact with digital products.

Data Visualization 73

Data Visualization UX Research Software Feedback Software 73

PMLesson's Ace the PM Interview

MARCH 21, 2022

An engineering career can go in many different directions depending on your technical skill set and what you want out of a job. Or they may decide to move into management later in their careers. Different software engineers work on different kinds of technical projects. Nevertheless, you'll still be an engineering manager.

Software Engineering 52

Software Engineering Reporting Tools Fractional CTO CTO 52

Intercom, Inc.

OCTOBER 19, 2022

As businesses grow and scale, they need to continue to earn and build on that trust in every way they can – but with rapidly expanding tech stacks, it’s not just their own company policies they need to monitor, it’s those of every company they partner with. When expiry isn’t available, tool owners review and baseline access quarterly.

Data Visualization 138

Data Visualization Reporting Tools User Testing Research Software 138

Intercom, Inc.

FEBRUARY 26, 2018

As well as being a critical philosophy behind how we build software, it also represents how I feel about the software industry and technology in general. Basic technology execution is becoming easier too. Frameworks like Ruby on Rails, Node, Angular, Ember, React etc. There are more technology jobs than ever before.

Research Software 224

Research Software Software Review Technical Review Development Team Review 224

Imaginary Cloud - Design

JULY 2, 2020

However, it's likely that they are outdated regarding society/technology/design patterns or to only present high-level good practices that are more or less atemporal. Also, high-level guidelines provide very little value for experienced designers , who are already familiar with the basics. Books that are too high-level.

Books 138

Books Technical Review Research Software Data Visualization 138

UX Studio: Product Management

JANUARY 11, 2021

However, these tips may come in handy for developers and product managers as well. . When designs are technically infeasible, and they don’t get implemented, valuable time is wasted. ? To find technically feasible design solutions, extra efforts are required from developers and other team members. ? Complex, chaotic processes.

Weak Development Team 94

Weak Development Team Feedback Software Reporting Tools Research Software 94

Intercom, Inc.

APRIL 23, 2018

Most sales and support teams are already well versed in conversations about data deletion, risk assessments and security frameworks, but those issues are going to become an even more prominent part of the discussion once GDPR comes into effect. Setting up developer guidelines will help current and future collaborations and integrations.

Weak Development Team 220

Weak Development Team Systems Review Data Visualization User Testing 220

Modus Create

MAY 26, 2021

One example is the British Columbia Policy Framework for GitHub Document Naming Repos . Using this as a guideline, we broke down our initial draft standard into three sections separated by hyphens: section1-section2-section3. This format consisted of sections to define the project name, project purpose, and the framework or language.

Naming 105

Naming Product Research User Testing Research Software 105

CardBoard

AUGUST 7, 2023

User stories are more than just a tool for planning and managing work. Avoid technical jargon and focus on the user’s perspective. Keep It Small and Manageable A good user story is small and manageable. Regularly review and update your user stories as you gain more information. That’s a smart move.

User Testing 52

User Testing Agile Customer Experience Customer Feedback 52

Intercom, Inc.

JULY 20, 2022

But when we make technical decisions, we like to be conservative. In practice, being technically conservative looks like reusing existing technologies and frameworks in our stack, or promoting tried and tested patterns and solutions. Here, Waheed discusses our engineering principle “Be technically conservative”.

Technical Review 160

Technical Review Reporting Tools Data Visualization Customer Experience 160

The Product Coalition

JULY 24, 2020

Check out more insightful sketches by Jono Hey on sketchplanations.com This article is part of a wider guide on how to establish a product discovery framework in your organization. Up until this point in the blog series, the focus has been all about establishing the framework. Any inaccuracies or misinterpretations are due to me.

Product Research 78

Product Research User Testing Data Visualization Customer Feedback 78

Intercom, Inc.

JULY 29, 2021

They needed to be really quick coming up with a new, adapted learning management system: “It’s the equivalent of going into an old house and stripping it back to the walls and having to really start from scratch again. And I think you need to think about people management the same way. SaaS is the subscription business.

Feedback Software 223

Feedback Software Reporting Tools Customer Experience Weak Development Team 223

Gainsight

DECEMBER 13, 2018

It wouldn’t be a blog about Information Technology without posting this clip from “The IT Crowd,” but those of us actually in the IT business know that this hasn’t been the role of IT teams in modern companies for years now. I wanted clear guidelines about what we cover in this team. Environment Management.

Technical Review 49

Technical Review Systems Review Software Review Customer Experience 49

Good Product Manager

JANUARY 28, 2018

In the meantime, I’ve been busy blogging… Helping Product Managers Triumph in an Agile World: The SiriusDecisions Agile Engine for Product Management. tools and technologies for product management). Sales Is Trying to Change My Product Roadmap! , Upcoming Events. What’s Hot on Twitter.

Agile 60

Agile Events Roadmap User Testing 60

Good Product Manager

JANUARY 28, 2018

In the meantime, I’ve been busy blogging… Helping Product Managers Triumph in an Agile World: The SiriusDecisions Agile Engine for Product Management. tools and technologies for product management). Sales Is Trying to Change My Product Roadmap! , Upcoming Events. What’s Hot on Twitter.

Agile 60

Agile Events Roadmap User Testing 60

Imaginary Cloud - Design

JULY 2, 2020

Books that give product managers a light about design or that give designers a light about business. The issue with the second scenario is that general high-level practices can be found (with a more relevant context) in any good design framework or design system (for instance, Google and Apple design guidelines).

Books 52

Books Technical Review Research Software Data Visualization 52

The Product Coalition

MAY 22, 2019

It certainly helps that Google, Amazon, Dropbox and other tech super-companies attribute so much of their success to them. In fact, of all the management tools, OKRs are the easiest to misuse, overuse and abuse?—?many Lean Product Management In this workshop I will walk you through the principles and tools of lean product management?—?how

Onboarding KPIs 60

Onboarding KPIs Reporting Tools Weak Development Team Workshop 60

Alchemer Mobile

APRIL 14, 2020

How deep does your understanding of the technology go as a PM? And how much do you try to be, like, a subject matter expert from a technological standpoint compared to your engineering team? How do you manage executive expectations, customer expectations, and technical resources? I’m a product manager at Stripe.

Technical Review 246

Technical Review Technical Advisors Customer Experience User Testing 246

Intercom, Inc.

JANUARY 12, 2022

That’s how I ended up moving from that job into an analytics job at a tech company in San Francisco. That was my first job in tech. “The product manager is not going to look at a screen and be like, ‘Aha, this is exactly what we need’” Imagine you are a product manager wanting to decide which product to build.

Data Visualization 151

Data Visualization Analytic Tools Research Software Reporting Tools 151

The Product Coalition

MAY 26, 2018

And companies across the globe have spent a lot of time and effort over the last few months interpreting privacy policies and legal documents, assessing product, processes and marketing strategies, and reviewing vendor relationships to make their products and businesses complaint to the new regulation. 4 Work Closely with Your Legal Team.

Research Software 60

Research Software User Testing Product Research Customer Experience 60

The Product Coalition

APRIL 14, 2020

The Scrum Master encourages the Scrum Team to improve, within the Scrum process framework, its development process and practices to make it more effective and enjoyable for the next Sprint. Moreover, there is no reason whatsoever to deviate from this guideline just because we are working in a remote setting. Source : Scrum Guide 2017.

Agile 78

Agile Feedback Software Data Visualization Reporting Tools 78

Sachin Rekhi

FEBRUARY 16, 2020

Mastering the craft of product management is no easy task. I instead define a product manager as driving the vision, strategy, design, and execution of their product. It's equally important for product managers to think about each of these four dimensions as having a concrete set of deliverables. Vision: Vision Narrative.

Data Visualization 217

Data Visualization Product Research User Testing Reporting Tools 217

UX Planet

MARCH 2, 2024

A success story of an enterprise design system establishment, rollout and implementation at a multinational insurance company Managing design at scale, achieving a level of design consistency and quality. Each team had its own interpretation of the brand’s digital guidelines to support their business, product, and user needs.

Feedback Software 74

Feedback Software Systems Review CTO Coach Data Visualization 74

Usersnap

JUNE 30, 2022

What Is Meant By Product Led Growth And How It Can Help in SaaS Product Management? Three Pillars Of Product-Led Growth How To Measure Product-Led Growth 8 Traits of Effective, PLG-Minded SaaS Product Managers Final Thoughts on Product-Led Growth. What Is Meant By Product Led Growth And How It Can Help in SaaS Product Management?

Feedback Software 52

Feedback Software Research Software Analytic Tools User Testing 52

Userpilot

DECEMBER 6, 2022

Can marketing resource management help streamline your product marketing processes and workflows? It is also one of the busiest, most complex departments, often handling many tools, managing multiple campaigns and events, and coordinating with internal and external stakeholders. What is marketing resource management (MRM)?

Analytic Tools 98

Analytic Tools Feedback Software Reporting Tools Customer Experience 98

Alchemer Mobile

FEBRUARY 2, 2021

RESEARCH APP SUBMISSION GUIDELINES. Ensure a smooth mobile app launch by thoroughly reading up on the submission guidelines for whichever app store(s) to which you plan to submit your app. Whatever it is, spend some time creating a framework for measuring success for your app. Common Reasons for Apple App Store Rejections.

Feedback Software 264

Feedback Software Analytic Tools Research Software Product Research 264

Intercom, Inc.

OCTOBER 12, 2021

At Intercom, we use a framework called the Conversational Support Funnel to help us optimize the support experience for both our customers and our support team. These are the technical or sensitive queries that need a specialized, empathetic response. Ensure only complex queries reach your team using the Conversational Support Funnel.

Weak Development Team 222

Weak Development Team Customer Experience User Testing Customer Feedback 222

Imaginary Cloud - Design

MARCH 31, 2022

The PDP structure contemplates four different phases - research, ideation, execution, and technical assessment - that are then split into twelve steps. These steps are all part of the main framework, providing guidelines on how to design a product. Technical assessment. The 4 phases of the Product Design Process.

User Testing 81

User Testing Research Software Feedback Software Product Research 81

The Product Coalition

SEPTEMBER 21, 2023

It’s become a lens through which I’ve come to view much of my life, including my work in product management. Soccer is a perfect parallel for product management and roadmap development. When sales and marketing bring in fresh market insight, it forces product managers to tweak their strategies. Why share my love of soccer?

Roadmap 110

Roadmap Onboarding KPIs Customer Feedback Customer Experience 110

UX Studio: Product Management

JULY 29, 2020

We also believe adapting these pillars to other roles, such as project management or product ownership, should provide a stable ground to build user experience-friendly leadership and ship highly successful digital products. You are managing humans, not machines. Listen first. Product design is not like an assembly line.

Leadership 56

Leadership Research Software Development Team Review Product Research 56

Gainsight

APRIL 17, 2019

A complete in-app engagement strategy requires two things: technology and structure. Technology is necessary to deploy the in-app engagements and a framework, like the one below, will help you map out when, where, and how often your engagements should occur. But like we said above, tech is just half of it.

Feedback Software 76

Feedback Software Customer Experience Customer Communications Customer Feedback 76

The Product Coalition

NOVEMBER 6, 2019

In tech, things move so fast that a situation can easily move to unexpected corners. If you work at an established organization, you are likely to have set product guidelines and a particular commercial direction. Make sure that you have good communication channels with your technical teams. Try this template here.

Roadmap 61

Roadmap Data Visualization Technical Review User Testing 61

Gainsight

MARCH 31, 2020

An in-app engagement strategy requires two things: structure and technology. Technology is necessary to deploy the in-app engagements and the processes below will help you map out when, where, and how often your engagements should occur. This has affected everyone, especially healthcare workers and the technology they use every day.

Healthcare 52

Healthcare Information Customer Feedback Customer Experience 52

Business of Software Conference

JULY 7, 2021

This evidence-based approach to managing sales performance certainly helps us to make better decisions about how we develop our sales teams and how we best use the talents available to us. Alex A may have little patience to deal with awkward technical queries, and may be willing to make unrealistic promises to get deals to cross the line.

Research Software 69

Research Software Technical Advisors Customer Experience Data Visualization 69

Gainsight

JULY 14, 2020

An in-app engagement strategy requires two things: structure and technology. Technology is necessary to deploy the in-app engagements and the processes below will help you map out when, where, and how often your engagements should occur. This has affected everyone, especially educators, and the technology they use every day.

Feedback Software 52

Feedback Software Strategy Customer Feedback Customer Experience 52